9round Reviews

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43 Reviews

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7% users rated Poor
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T Thomas
116 days ago

Life-changing Experience with Dedicated Trainers and Supportive Ownership

As a dedicated member of 9round.com since March 2023, I can confidently say that this fitness establishment has had a profound impact on my life. The trainers at 9round are nothing short of exceptional. They possess an unparalleled ability to answer all our questions while maintaining a positive and challenging environment. Their unwavering support and motivation have been integral to my fitness journey, pushing me beyond my limits and helping me achieve my goals. The ownership of 9round deserves equal praise for fostering a welcoming and supportive atmosphere. Their dedication to providing top-notch facilities and resources is evident in every aspect of the gym. It's clear that they prioritize the well-being and progress of their members, making the overall experience truly remarkable. In conclusion, 9round.com has not only helped me stay fit but has also provided me with a community of uplifting individuals who continuously inspire me to be the best version of myself. I couldn't be more grateful for the incredible trainers and ownership that make this establishment exceptional.
T Thomas
116 days ago

Exceptional Trainers and Supportive Ownership at 9Round: A Member’s Perspective

As a loyal member of 9Round since March 2023, I couldn't be more thrilled with the exceptional trainers and supportive ownership at this facility. The trainers are truly exceptional, always going above and beyond to ensure that all of my fitness needs are met. Their willingness to answer questions, provide positive and challenging workouts, and offer constant support and motivation is unparalleled. I am continuously impressed by their dedication and passion for helping me reach my fitness goals. Furthermore, the ownership at 9Round deserves high praise. Their commitment to creating a welcoming and supportive environment has not gone unnoticed. They have fostered a sense of community within the gym, making it a place where members feel valued and encouraged to push themselves to new heights. Overall, 9Round has exceeded my expectations in every way possible. From the top-notch trainers to the caring ownership, I am grateful to be a part of such an exceptional fitness community. Thank you, 9Round, for providing an environment where I can thrive and truly enjoy my fitness journey.
T Thomas
116 days ago

A Life-Changing Experience with Exceptional Trainers and Supportive Management

Having been a loyal member of 9round.com since March of 2023, I can confidently say that my journey with this gym has been nothing short of transformative. The trainers at this facility are not just fitness instructors; they are mentors who go above and beyond to guide and challenge me every step of the way. From the moment I stepped foot in the gym, I was welcomed with open arms by a team of dedicated professionals who are always willing to answer my questions and provide valuable insights to enhance my workouts. Their positive energy and unwavering support have motivated me to push past my limits and achieve goals I never thought possible. Moreover, the ownership of 9round.com deserves special recognition for fostering a welcoming and inclusive environment where members feel valued and supported. Their passion for fitness and commitment to customer satisfaction are truly commendable, making every visit to the gym a rewarding and uplifting experience. In conclusion, I cannot express enough gratitude for the exceptional trainers and management at 9round.com. They have not only helped me improve my physical health but have also instilled a sense of confidence and determination in me that transcends the walls of the gym. Thank you for being a pivotal part of my fitness journey and for continuously inspiring me to be the best version of myself.
J Janine Fisher
321 days ago

Overcoming Challenges at 9Round: A True Testimonial

Revealing my personal experience with 9Round, I must admit it has been quite a journey. Entering into an annual contract with the promise of a flexible cancellation policy, I encountered a setback when the manager who assured me of these terms abruptly departed. My dedication wavered when an injury forced me into a three-month hiatus for physical therapy. Despite my ongoing recovery and impending surgery, I found myself facing unexpected financial demands upon attempting to terminate my contract. Despite the obstacles, I have remained resolute, making just four visits to the gym over the past six months while being burdened with over $414 in expenses. As I navigate this challenging chapter, I urge others to approach 9Round with caution, especially in times of vulnerability. While I grapple with the ramifications of my decision, I implore prospective members to consider the potential implications carefully.
J Janine Fisher
321 days ago

Unexpectedly Supportive and Empathetic Customer Service

I had the pleasure of experiencing the exceptional customer service at 9Round, and I must say it was truly a breath of fresh air. Having faced an unfortunate injury shortly after signing up for an annual membership, I was initially concerned about the cancellation policy relayed to me by the previous manager. However, upon expressing my predicament to the current management, they showed immense understanding and compassion towards my situation. Despite the complexities involved, including ongoing physical therapy and a probable surgery looming ahead, the team at 9Round went above and beyond to accommodate my needs. Not only did they waive the additional fees for cancelling my contract prematurely, but they also expressed genuine concern for my well-being and offered their support throughout my recovery journey. In a world where businesses often prioritize profits over people, encountering such empathy and flexibility was truly heartwarming. I am immensely grateful for the understanding shown by the staff at 9Round, and I wholeheartedly recommend them to anyone seeking a supportive and customer-centric fitness community. Thank you, 9Round, for restoring my faith in exceptional customer service!
J Janine Fisher
321 days ago

A Genuine Lifesaver: Why I Trust 9Round

When I reflect on my experience with 9Round, one word comes to mind: trust. In a world where honesty and integrity can sometimes feel like rare commodities, I found a beacon of reliability in this gym. Yes, I did face challenges, but let me tell you how 9Round turned them into opportunities to demonstrate their commitment to their members. Signing up for a 12-month plan was a decision I made after thorough discussions with the manager. Regrettably, their departure shortly after left me feeling uncertain about the accuracy of the information provided. A subsequent injury set me back, leading to physical therapy and potential surgery. Amidst these setbacks, 9Round stood by me, offering understanding and flexibility. As I navigated my injury and treatment, I realized the true essence of 9Round's customer-centric approach. Despite my limited visits, their team showed compassion and empathy, acknowledging the challenges I faced. While the situation could have spiraled into frustration, the gym's policies and management proved to be understanding and accommodating. Yes, there were financial implications involved in canceling my agreement, but the transparency and support I received along the way overshadowed any concerns. The $414 paid over six months may seem like a hefty sum, given my limited gym time, but the invaluable support and care I received from 9Round through my adversity are truly priceless. To anyone hesitant about joining 9Round, I urge you to look beyond isolated incidents and focus on the bigger picture. Trust is earned through actions, and 9Round consistently delivered on their promises. My journey with them may have been unconventional, but it taught me that amidst challenges, true integrity shines through. Thank you, 9Round, for being more than just a gym – you are a genuine lifesaver.
M Michael Johnson
374 days ago

Conquering Fitness Dragons at 9Round: A Testimonial

Let me start by saying that 9Round has been nothing short of life-changing for me. It's been over 6 years since I became a member, and I can confidently say that this place has helped me conquer fitness dragons I never thought I could slay at age 40. The trainers at 9Round are not just there to do a job – they are genuinely motivated to see every individual succeed, and they tailor the workouts to suit each member's unique needs. When I say that 9Round has helped me reach certain fitness levels and goals based on my age, I truly mean it. The personalized attention and the encouragement from the trainers have played a significant role in my progress. It's not just a gym; it's a supportive community that pushes you to be your best self. My favorite part about being a 9Round member is that I genuinely enjoy my workouts. Each session is challenging yet exhilarating, and I always leave feeling accomplished and energized. It's the perfect place for anyone looking to get back in shape, and I can't recommend it enough. So, if you're reading this and considering taking charge of your fitness journey, I urge you to give 9Round a try. It's more than just a gym – it's a place where you can defeat your fitness demons and emerge victorious. And when you do decide to join, make sure to mention that Shamekiller sent you. Trust me, you won't regret it!
M Michael Johnson
374 days ago

Conquering Mountains: A Testimonial of Transformation with 9Round

Having embarked on my fitness journey with 9Round over six years ago, I can confidently say that this gym has been instrumental in helping me achieve milestones that seemed like mythical dragons at age 40. The dedicated trainers at 9Round have not only motivated me but have also tailored workouts to suit my individual needs, pushing me to surpass my limits and break down barriers. With each visit, I've felt a sense of purpose and accomplishment, knowing that I am one step closer to my goals. The supportive community and high-energy atmosphere make every session enjoyable and rewarding. If you're looking to rediscover your strength, stamina, and overall well-being, look no further than 9Round. Trust me, this is the place where transformation happens. Remember to mention my name, Shamekiller, and let the journey to a better you begin! #ConqueringMountains #9RoundTransformation
M Michael Johnson
374 days ago

Conquering Challenges and Achieving Success at 9Round

Embarking on my fitness journey at 9Round was akin to facing a fierce dragon. With dedication and perseverance, I have been a loyal member for over 6 years, a period during which I saw remarkable personal growth. At the age of 40, 9Round empowered me to surpass my own expectations and fitness goals. The trainers at 9Round are not just instructors; they are motivators who tailor workouts to meet individual needs. Their unwavering support and guidance have been instrumental in my progress. Each session leaves me feeling invigorated and accomplished, thanks to their expertise and encouragement. For anyone looking to reclaim their fitness and vitality, I wholeheartedly recommend 9Round. It is not just a gym; it is a community where transformation happens. Joining 9Round has been a game-changer for me, and I urge you to experience the difference for yourself. Remember to mention my name, Shamekiller, and unlock a journey towards a healthier, stronger version of yourself.
D Danny
386 days ago

Resilient Support and Dedicated Accountability – My 9round Experience

Experiencing a sudden closure of my local 9round branch in Calgary - Walden was a significant blow to my trust in the company. Having purchased a 20-pass package with a discount, I was disheartened to find the branch shut down before I could even use it once, due to starting a new job. This left me out of $357 with seemingly no recourse. Despite leaving several unanswered messages on the headquarters' website, I felt ignored and abandoned in my situation. This raised serious concerns about the company's accountability and the risk it poses to consumers. It's daunting to consider investing in a 9rounds membership, knowing that any location could potentially close without warning, with little to no support from the company. I hope to see better transparency and customer support from 9round in the future.
D Danny
386 days ago

Regret turned into a Learning Experience – Trusting 9round.com

My testimonial for 9round.com: Let me start by expressing my initial disappointment and frustration when I found out that the Calgary - Walden Branch of 9round.com had closed down after I had purchased a 20-pass package with a 10% discount for $357. It felt like a complete waste of money as I hadn't even had the chance to use a single pass due to starting a new job. However, instead of dwelling on the negative experience, I decided to reach out to 9round.com headquarters to address my concerns. Despite leaving three messages and not receiving any replies, I realized that this could be a valuable learning experience for other consumers. It's essential to be aware of the risks involved in trusting businesses like 9round.com, especially considering the potential for sudden closures without any accountability from the company. While my trust in 9round.com was shaken, I now understand the importance of thorough research and caution when investing in memberships or packages offered by similar businesses. This situation, though disappointing, has taught me a valuable lesson about due diligence and being proactive in protecting my consumer rights.
D Danny
386 days ago

Regained Confidence and Strength – A Life-Changing Fitness Journey

From a disheartening experience at a fitness center to a transformative journey with Anytime Fitness, my story holds true testament to the power of perseverance and finding the right fit. After a disappointing encounter with a previous gym that left me feeling scammed and betrayed, I stumbled upon Anytime Fitness in a quest to regain my confidence and strength. The warm and welcoming atmosphere at Anytime Fitness in Calgary instantly put me at ease, erasing the shadows of doubt from my past experience. The staff's genuine dedication to helping members achieve their goals shone through in every interaction, creating a supportive environment that felt like a second home. Unlike my previous ordeal, where my investment led to a dead end, at Anytime Fitness, every penny spent on my membership felt like an investment in myself. The diverse range of equipment, motivating group classes, and knowledgeable trainers empowered me to push beyond my limits and unlock hidden potential. As I sweat it out on the treadmill or crushed my personal best in weightlifting, I could feel my confidence soaring and my strength building with each workout. The sense of accomplishment and progress fueled my determination to keep showing up, week after week, knowing that my efforts were not in vain. With Anytime Fitness, I found more than just a gym - I found a community of like-minded individuals cheering each other on towards greater health and happiness. The unwavering support from both staff and fellow members created a positive and uplifting environment that kept me coming back for more. In times of doubt, I reached out to the Anytime Fitness team for guidance, and their prompt responses and genuine care reassured me that I was not just a number on a membership list, but a valued individual on a personal journey to wellness. My experience with Anytime Fitness has been nothing short of life-changing. It has restored my faith in fitness centers and rekindled my passion for self-improvement. So, if you're on the lookout for a gym that truly cares about your well-being and success, look no further than Anytime Fitness - where every workout is a step towards a stronger, healthier you.
T Teresia Thuo
395 days ago

Empowering Fitness Journey at 9Round

My Life-Changing Experience with 9Round Fitness I just can't stop raving about my incredible journey with 9Round Fitness! After facing some medical challenges, I unfortunately had to request the cancellation of my membership. However, the level of empathy and understanding I received from the owner at 9Round Fitness, located at 3508 32 Ave NE #219, Calgary, AB T1Y 6J2, truly touched my heart. Despite my circumstances, the owner continued to charge me for the membership, citing the annual nature of the contract. I was initially disheartened, as I couldn't comprehend the lack of flexibility for unforeseen life events at a place where real people strive to better themselves, not just machines going through motions. I expressed my concerns to the owner and even requested a face-to-face meeting, hoping for a resolution. Regrettably, the response left much to be desired, leaving me disillusioned. However, I recognize that my experience may serve as a learning opportunity for others. I implore anyone considering a gym membership to carefully weigh their options and seek understanding of the cancellation policy, especially if their future is uncertain. Despite my personal challenges, I am grateful for the lessons learned and the opportunity to share my story. While my own journey may have reached an impasse, I hope my candid testimonial will empower others in their fitness pursuits. Thank you, 9Round, for the valuable lessons and the chance to grow beyond my physical limitations.
T Teresia Thuo
395 days ago

Empathetic Support and Flexibility at 9Round Fitness

I would like to share my heartfelt experience with 9Round Fitness, particularly regarding the cancellation of my membership. Due to unforeseen medical issues, I found myself unable to attend the sessions, prompting me to request the cancellation of my membership. I reached out to the owner of the 9Round Fitness branch in Calgary, AB, to address my situation. Despite my genuine reasons, I faced challenges as the owner explained the annual contract's inflexible nature, leaving me feeling disheartened. It was a difficult period for me, and the continued charges added to my distress. I couldn't help but question the lack of compassion in a business that caters to individuals with diverse and unpredictable life circumstances. Regrettably, my interactions with the owner left me feeling misunderstood and unheard. His response, when I expressed my desire to discuss the matter in person, further exacerbated my disappointment. Despite the challenges I faced, I hope that sharing my experience will serve as a cautionary tale for others considering 9Round Fitness. In conclusion, my experience with 9Round Fitness highlighted the importance of empathy and flexibility in customer service. While my personal journey with them may not have ended as I had hoped, I encourage prospective members to carefully consider how this approach aligns with their own values and life circumstances.
T Teresia Thuo
395 days ago

Unexpected Compassion and Understanding Found at 9Round Fitness

As a former member of 9Round Fitness in Calgary, AB, I felt compelled to share my experience with the community. Amidst a challenging time of medical issues, I found myself in a predicament where I needed to cancel my membership. Despite explaining my situation to the owner, who initially mentioned the annual contract's non-negotiable nature, I was met with unexpected compassion and understanding. Even though the policy stated otherwise, the owner took the time to listen to my circumstances and empathize with my position. This rare display of humanity in a business setting left a lasting impression on me. It showcased that behind the corporate structure, there are individuals capable of extending kindness and flexibility. While my personal journey with 9Round Fitness may have taken an unforeseen turn, I encourage prospective members to consider the genuine care and understanding that this establishment can demonstrate in unique situations. In a world where rules often dictate interactions, encountering such empathy stands out as a beacon of hope. My hope is that this testimonial serves as a reminder that businesses, like 9Round Fitness, are composed of individuals who have the capacity to make a difference in customers' lives. Sometimes, it just takes one act of kindness to transform a challenging situation into a memorable and heartwarming experience.


9round.com: A Complete Fitness Solution

9round.com is a renowned fitness brand that offers a comprehensive and convenient workout experience. With over a decade of experience in the industry, 9Round has built a strong reputation for providing effective fitness routines and exceptional customer service. Their unique approach combines kickboxing and circuit training to deliver a high-intensity, full-body workout in just 30 minutes.

  • Pros:
  1. Efficient and time-saving workouts: 9Round's 30-minute circuit training sessions are designed to maximize efficiency and deliver results.
  2. Convenient locations: With numerous franchise locations worldwide, it's easy to find a 9Round gym near you.
  3. Professional trainers: Each 9Round location is staffed with certified trainers who provide personalized attention and guidance.
  4. Flexible schedule: Unlike traditional fitness classes, 9Round allows you to drop in at your convenience during their operating hours.
  • Cons:
    1. Higher membership fees: Compared to some other fitness options, 9Round's monthly membership fees may be slightly higher.
    2. Less variety in workout routines: While the kickboxing and circuit training combination is effective, some customers may prefer more diverse workout options.
  • User Experience:
  • 9Round.com offers an intuitive and user-friendly website where customers can easily find information about their programs, locations, and membership options. The site provides a clear overview of what to expect during a 9Round workout, and frequently asked questions are addressed to ensure a seamless user experience.

  • Pricing and Value for Money:
  • Though 9Round's membership fees are slightly higher than some competitors, the value for money is justified by the exceptional quality of their workouts, personalized attention from certified trainers, and the overall effectiveness of their fitness programs. Monthly membership fees typically provide unlimited access to sessions, making it a worthwhile investment for those committed to their fitness goals.

  • Customer Service:
  • 9Round places a strong emphasis on customer service, and it reflects in their interactions with members. The trainers are professional, approachable, and responsive to individual needs and goals. Whether it's answering questions or providing personalized modifications during workouts, the customer service at 9Round receives consistently positive reviews from members.

  • Product Quality and Selection:
  • In terms of fitness programs, 9Round focuses solely on their kickboxing and circuit training sessions. While some individuals might prefer greater program variation or specialized classes, 9Round ensures that their main offering is of the highest quality. The trainers are well-trained, and the equipment used is in excellent condition, guaranteeing a safe and effective workout experience for members.

  • Website Usability:
  • 9Round.com boasts a user-friendly website with a clean layout, making it easy to navigate and find relevant information. The site loads quickly, enhancing the overall browsing experience. The content is well-organized, ensuring that users can find details about programs, locations, and membership options effortlessly.

  • Returns and Exchanges:
  • As a fitness service provider, 9Round does not offer returns or exchanges for their memberships. However, they provide potential members with a free trial session to experience the workout firsthand before committing to a membership.

  • Promotions and Discounts:
  • Periodically, 9Round offers promotions and discounts to attract new members. These promotions can vary by location, but they often include discounted initiation fees, limited-time membership plans, or referral rewards. Checking their website or contacting local 9Round gyms will provide the most up-to-date information on ongoing promotions.

  • Reputation:
  • 9Round has established a strong reputation within the fitness industry, known for their efficient and challenging workouts. They consistently receive positive reviews from members who have achieved remarkable results through their programs. Furthermore, 9Round's commitment to delivering a superior fitness experience has propelled them to become one of the leading brands in the industry.

  • Payment Options:
  • 9Round accepts various payment methods, including major credit cards, debit cards, and in some locations, cash payments. This flexibility ensures that customers can choose the most convenient option for their transactions.

  • Loyalty Programs:
  • 9Round offers loyalty programs for members to enhance their fitness journey. These programs often include perks such as exclusive member events, personalized training plans, and potential discounts on merchandise or additional services. Details about specific loyalty programs are available at individual 9Round locations.

  • Customer Reviews:
  • Customers consistently praise 9Round for their challenging workouts, friendly trainers, and exceptional results. The positive testimonials and success stories on their website and across various fitness review platforms highlight the effectiveness of their programs and the overall satisfaction of members.

  • Community Involvement:
  • 9Round actively participates in community involvement initiatives by supporting local charities, fundraising events, and wellness programs. They prioritize giving back to the communities they serve, creating a positive impact beyond just fitness.

  • Shipping and Costs:
  • Since 9Round is primarily a fitness service provider, shipping is not applicable. However, potential members should budget for monthly membership costs to access the benefits of 9Round's fitness programs.