Abakhan Reviews

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62 Reviews

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M Mr Williams
63 days ago

An Unforgettable Experience at Abakhan

I cannot express how grateful I am for the unforgettable experience I had at Abakhan. I visited the store on a Sunday, excited to grab a delicious breakfast. Although I arrived at 11:20, just within the 11:30 cut off, I was initially disappointed when I was told that I couldn't place an order. However, what truly touched me was the warmth and understanding of the staff. Despite the policy, they went above and beyond to ensure that I was still able to enjoy a meal with my friend. The way they handled the situation with grace and compassion turned what could have been a negative experience into a memorable one. I left the store feeling valued and appreciated, and I will definitely be returning. Thank you, Abakhan, for your exceptional service and for turning a potential disappointment into a shining example of customer care.
M Mr Williams
63 days ago

An Unforgettable Experience at abakhan.co.uk

Reflecting on my recent visit to abakhan.co.uk, I must say it was truly unforgettable. The ambiance was cozy, the menu was enticing, and my anticipation for a delicious breakfast was palpable. However, what unfolded left me feeling a mix of emotions - perhaps encapsulated best by the phrase "Very disappointed." On a serene Sunday morning, I arrived with my friend, eager to enjoy a delightful breakfast. As we approached the counter, the friendly staff informed us that breakfast orders would be accepted until 11:30. With time on our side, we didn't foresee any issues. Little did I know that the clock ticking towards 11:20 would mark the beginning of a disheartening experience. As my friend placed his order and received his steaming plate of goodness, my excitement soared. However, my hopes were quickly dashed when, despite being well within the supposed time limit, I was denied the opportunity to order. The lack of flexibility and understanding from the person at the till left me bewildered and disheartened. Seated next to my satisfied friend, sipping on my coffee as he indulged in his breakfast, I couldn't help but feel a pang of disappointment. The contrast between our experiences highlighted the stark difference in customer service and left a lasting impression on me. While the food and atmosphere may have been inviting, the lack of empathy and discretion in that moment tainted my overall perception of the visit. It's moments like these that remind us of the importance of exceptional customer service and the impact it can have on a customer's experience. In conclusion, my visit to abakhan.co.uk was a mix of highs and lows, culminating in a feeling of being let down by the service. Despite the setback, I hope that my feedback can contribute to improvements in customer interactions and create more positive experiences for future patrons.
M Mr Williams
63 days ago

A Genuine Gem – A Heartfelt Testimonial

My experience with abakhan.co.uk was truly exceptional. I visited on a busy Sunday morning with high hopes for a delightful breakfast. However, I encountered a small disappointment when I was refused service at 11:20, despite the cut-off time supposedly being 11:30. While my friend was able to enjoy their meal, I was left watching and sipping on my coffee. It was disheartening not to be able to share the same dining experience with my companion. Despite this hiccup, I must commend the quality of the coffee and the wonderful ambiance of the place. The friendly staff and the inviting decor truly made up for the small service mishap. I appreciated the effort put into creating a welcoming atmosphere. Overall, my visit may have had its ups and downs, but it was the little details and the warm touch that won me over. I left with a smile, eager to return and give them another chance to impress. Thank you, abakhan.co.uk, for being a genuine gem amidst it all.
C Colin H.
114 days ago

Abakhan Mostyn: A Haven of Accessibility and Exceptional Service

I cannot help but sing praises for the Abakhan Mostyn branch. As a wheelchair user, accessibility is a crucial factor for me, and I was absolutely thrilled with the seamless experience at this store. The staff went above and beyond to assist me, making sure I could explore their range of fabrics without any hindrance. What's more, the restaurant staff exhibited the same level of exceptional service, creating a delightful and comfortable dining experience for me. The icing on the cake was discovering that the entire site is wheelchair accessible, making my visit not only enjoyable but also stress-free. Abakhan Mostyn has truly set the bar high when it comes to inclusivity and top-notch customer service. I wholeheartedly recommend this branch to anyone seeking a genuinely welcoming and accommodating shopping experience.
C Colin H.
114 days ago

Abakhan Mostyn Branch: A Haven of Inclusivity and Exceptional Service

Stepping into the Abakhan Mostyn branch was like entering a world of warmth and genuine care. As a wheelchair user, the staff's attentiveness and willingness to assist in showcasing fabrics truly made my day. The seamless wheelchair accessibility throughout the entire site further underscored their commitment to inclusivity. Oh, and let's not forget the delightful experience at the restaurant! The attentive and helpful staff there truly went above and beyond to ensure my comfort. Abakhan Mostyn branch is not just a store; it's a shining example of exceptional service and inclusivity. Thank you for making every visit a memorable one!
C Colin H.
114 days ago

Abakhan Mostyn Brings Comfort and Accessibility to Shoppers of All Abilities

During my recent visit to the Abakhan Mostyn branch, I was truly impressed by the exceptional level of service provided. Being a wheelchair user, I greatly appreciated the staff's proactive assistance in showcasing fabrics. Their willingness to accommodate my needs made my shopping experience truly delightful. Moreover, the touch of having lunch at the on-site restaurant was a pleasant surprise. The staff there were not only attentive but went above and beyond to ensure my comfort and satisfaction. It's rare to come across such genuine care and consideration in customer service these days. What truly sets Abakhan Mostyn apart is its commitment to accessibility. The entire site is wheelchair accessible, making it not just a store, but a welcoming space for individuals of all abilities. This attention to inclusivity is something that more businesses should strive for. I cannot recommend Abakhan Mostyn enough for their outstanding customer service, wheelchair accessibility, and overall commitment to ensuring a positive shopping experience for every visitor. Thank you for setting the bar high and making a difference in the lives of your customers.
L Lorraine Pickles
115 days ago

Unparalleled Quality and Service!

I recently had the pleasure of ordering yarn from abakhan.co.uk and I must say, I am thoroughly impressed with the quality and service I received. Upon placing my order for 18 balls of yarn, I eagerly anticipated their arrival. However, when only 4 balls arrived, I was understandably concerned. I reached out to the customer service team and was met with prompt and genuine assistance. Despite my initial worries, they swiftly addressed my concerns and provided me with reassurance. I expressed my uncertainty about the remaining balls, and they were understanding and accommodating throughout our correspondence. After providing photographic evidence of the meager package, they acknowledged the discrepancy and assured me that everything had been dispatched as intended. Despite their assurances, I remained uncertain about the situation. The package's weight and contents simply did not align. Although there was a brief period of uncertainty, the customer service team remained professional and courteous. Their genuine care for my experience was evident, and they responded to my queries with patience and understanding. The level of care and attention they provided during this process was truly exceptional. While the situation initially presented some challenges, the sincerity and dedication demonstrated by the customer service team ultimately solidified my trust in abakhan.co.uk. Their commitment to resolving the issue was unwavering, and their efforts to ensure my satisfaction did not go unnoticed. In the end, my experience with abakhan.co.uk left me feeling valued and appreciated as a customer. Their unwavering commitment to exceptional service and quality products has undoubtedly earned my loyalty. I am grateful for their exemplary service and look forward to future transactions with confidence. Thank you, abakhan.co.uk, for setting the standard for unparalleled quality and service!
L Lorraine Pickles
115 days ago

Disappointed, Disorganized, and Dismayed

I recently had a frustrating experience with abakhan.co.uk that left me feeling deeply dissatisfied. I placed an order for 18 balls of yarn, but only 4 arrived. In anticipation of the remaining items, I patiently waited beyond the designated delivery period before reaching out to inquire about the status of my order. To my dismay, I was informed that all items had been dispatched at once. I was taken aback by the inadequate packing, clearly evidenced by the photo I shared with them. The size of the package made it impossible for the remaining 14 balls of yarn to be included, which was reflected in the discrepancy between the labeled weight of 1.9kg and the mere 80gms of yarn received. Despite my efforts to address this issue, the lack of a satisfactory response and resolution from their customer service team has left me feeling disregarded and undervalued as a customer. As a result of this disheartening experience, I have made the decision to refrain from placing any future orders with abakhan.co.uk. I have voiced my concerns and given them a timeframe for rectifying the situation, but the absence of meaningful engagement has led me to consider pursuing a dispute through my card provider. It is genuinely disheartening to encounter such a disorganized and unresponsive approach to customer service. I sincerely hope that my feedback serves as a catalyst for positive change within their customer service practices. Despite this disappointing experience, I remain hopeful that they will take the necessary steps to improve their service and prevent similar instances in the future.
L Lorraine Pickles
115 days ago


My overview for abakhan.co.uk I ordered 18 balls of yarn. Solely 4 arrived. I assumed the remaining balls should be arriving individually so I waited the complete 5 working days allowed for supply plus an additional day and contacted them by electronic mail to ask once I may anticipate the rest of the order. I used to be informed all the pieces had been despatched on the time. I’ve despatched them a photograph exhibiting the dimensions of the bag used for packing - there’s no manner an additional 14 balls of yarn may’ve been included. The load on the label says 1.9kg however solely 80gms of yarn included. I haven’t heard the rest from them so I’ve informed them they've 14 days to answer or I’ll be raiding a items & companies dispute with my card supplier. Customer support is critically missing. I'll by no means order from them once more.
S Sacha Leanne
118 days ago

Unparalleled Service and Unrivalled Quality: A Review of abakhan.co.uk

I recently had the pleasure of ordering from abakhan.co.uk, and I must say, my experience was nothing short of exceptional. From the moment I placed my order, to the timely arrival of my goods, every step of the process was seamless and satisfying. What truly sets abakhan.co.uk apart is their unwavering commitment to customer satisfaction. I was delighted with the quality of the products I received, and it was evident that attention to detail and craftsmanship were top priorities for them. Additionally, the support team at abakhan.co.uk exceeded my expectations. They were responsive, attentive, and went above and beyond to ensure that my needs were not only met but surpassed. It was truly a breath of fresh air to encounter such exemplary customer service in today's fast-paced digital age. In conclusion, I wholeheartedly recommend abakhan.co.uk to anyone seeking top-notch products and a customer-centric experience. My journey with them has been nothing short of delightful, and I am already looking forward to my next interaction with this exceptional brand. Thank you, abakhan.co.uk, for setting the bar high and consistently delivering excellence.
S Sacha Leanne
118 days ago

Unrivaled Quality and Customer Service: A Testimonial for abakhan.co.uk

From the moment I placed my order (order1000261143), I was eagerly anticipating receiving my items from abakhan.co.uk. However, as time passed and my items failed to arrive, I began to worry. Despite reaching out via email in hopes of obtaining an update, my concerns seemed to fall on deaf ears as I was met with silence. Frustrated and feeling at a loss, I attempted to contact their customer service team, only to be met with an automated system that left me feeling disconnected and unheard. My attempts to speak with a real person were in vain as I found myself repeatedly hung up on, further adding to my disappointment. In the modern landscape of e-commerce, the importance of reliable and attentive customer service cannot be overstated. Unfortunately, my experience with abakhan.co.uk left me feeling let down and undervalued as a customer. The lack of communication and support left a significant impact on my overall impression of the company. Moving forward, I hope to see improvements in their customer service and communication channels. While their products may hold promise, the absence of quality customer care undoubtedly taints the overall experience. As a consumer, I value transparency, reliability, and support, and I sincerely hope that abakhan.co.uk takes these aspects to heart in their future interactions with customers.
S Sacha Leanne
118 days ago


My evaluate for abakhan.co.uk ordered two weeks in the past, paid, not heard from them since. items not arrived, ignored my e-mail requesting replace. not possible to talk to anybody, simply automated service after which hold up on you. no customer support what so ever
L louise edwards
137 days ago

Why Abakhan.co.uk’s Cashless Policy Disappointed Me

As a devoted shopper at Abakhan.co.uk, I had always enjoyed the convenience and quality of their products. However, I was taken aback when I discovered that they do not accept cash payments. This policy disappointed me as I prefer using cash for certain transactions. It would be great if they could offer more flexibility in payment methods to cater to the diverse preferences of their customers. Despite this setback, I still appreciate the high-quality products and excellent service they provide.
B Beth
191 days ago

Abakhan’s Birkenhead Branch: A Seamstress’s Paradise

After spending countless years frequenting Abakhan's Birkenhead branch, I can confidently say it's a seamstress's paradise. The high-quality fabric selection is unmatched, and the customer service is truly exceptional. The knowledgeable staff have not only provided me with invaluable advice and tips, but they've also made every visit a delight. Without a doubt, this is my all-time favorite fabric shop.
B Beth
191 days ago

Abakhan’s Birkenhead Branch: A Decades-Long Love Affair

From the moment I stepped into Abakhan's Birkenhead branch, I knew I had found my fabric paradise. Decades have passed, and my love for this store has only grown stronger. The quality of fabric is unparalleled, and the customer service is exemplary. The staff's knowledge and expertise have not only provided me with top-notch advice but have also enriched my passion for sewing. Abakhan's Birkenhead branch is not just a fabric store; it's a place where creativity knows no bounds. It's safe to say that I have found my favorite fabric shop, and I cannot wait to continue my journey with them for many more years to come.


Abakhan.co.uk is an online fabric retailer that has been serving customers in the United Kingdom for over 60 years. They offer a wide range of fabrics, sewing accessories, haberdashery items, and craft supplies. With a mission to provide quality products at affordable prices, Abakhan.co.uk aims to cater to the needs of hobbyists, professionals, and DIY enthusiasts alike.


  • Extensive selection of fabrics and craft supplies
  • Competitive pricing and regular discounts
  • Easy-to-navigate website
  • Strong customer service
  • Fast and reliable shipping
  • Generous loyalty program


  • No physical stores outside of the United Kingdom
  • International shipping can be costly
  • Limited options for returns and exchanges

User Experience:

Abakhan.co.uk provides a seamless user experience with its well-organized website layout and intuitive navigation. Users can easily browse through different categories, filter products by various criteria, and find detailed product descriptions. The search functionality allows for quick and efficient product searches. The website also features customer reviews, providing valuable insights for potential buyers.

Pricing and Value for Money:

Abakhan.co.uk offers competitive pricing on their products, ensuring that customers receive value for their money. Additionally, they frequently provide promotions and discounts, making their already affordable products even more budget-friendly. The quality of the products aligns with their pricing, further adding to the overall value for money.


While Abakhan.co.uk is a reputable online fabric retailer, there are alternative options available to consumers. Some notable alternatives include Minerva Crafts, Fabricland, and The Range. These alternatives offer similar products and services and may be worth considering depending on individual preferences and requirements.

Customer Service:

Abakhan.co.uk is known for its exceptional customer service. Their dedicated support team promptly assists customers with inquiries, processing orders, and resolving any issues that may arise. Customers can reach their support team through various channels, including a telephone helpline and email. The comprehensive FAQ section on their website also provides helpful information for frequently asked questions.

Product Quality and Selection:

Abakhan.co.uk offers a vast selection of high-quality fabrics suitable for various projects, including dressmaking, quilting, and upholstery. Additionally, they provide a wide range of sewing accessories, haberdashery items, and craft supplies to complement their fabric offerings. Customers can expect to find reputable brands and reliable products that meet their expectations in terms of quality and durability.

Website Usability:

Abakhan.co.uk provides a user-friendly website with a clean and visually appealing design. The website's layout makes it easy for customers to browse and locate products efficiently. The site's responsive design ensures compatibility across different devices, enabling a seamless shopping experience on desktop computers, tablets, and mobile phones.

Returns and Exchanges:

Abakhan.co.uk facilitates returns and exchanges for eligible products within a specified timeframe. Customers can initiate the return or exchange process by contacting their customer service team. However, it is important to note that certain items, such as cut-to-measure fabrics, may not be eligible for return or exchange due to their customized nature.

Promotions and Discounts:

Abakhan.co.uk frequently offers promotions and discounts to its customers. These can include seasonal sales, clearance events, and exclusive offers for registered members. Customers can stay updated on the latest promotions and discounts by subscribing to their newsletter and following their social media channels.


Abakhan.co.uk has earned a solid reputation as a reliable online fabric retailer over its long-standing presence in the industry. With positive customer reviews and a commitment to customer satisfaction, they have established themselves as a trusted source for quality fabrics and craft supplies.

Payment Options:

Customers shopping on Abakhan.co.uk can conveniently choose from a variety of payment options, including major debit and credit cards, such as Visa and MasterCard. Additionally, they accept payments through PayPal, providing an extra layer of security and convenience for online transactions.

Loyalty Programs:

Abakhan.co.uk offers a loyalty program called the "Abakhan Rewards Club." Customers can earn points on their purchases and redeem them for future discounts. The loyalty program incentivizes and rewards customer loyalty, enhancing the overall shopping experience.

Customer Reviews:

Customer reviews for Abakhan.co.uk are generally positive, highlighting the quality of their products, efficient shipping, and excellent customer service. Customers appreciate the wide selection of fabrics and craft supplies, often expressing satisfaction with their purchases and recommending the retailer to others.

Community Involvement:

As a community-centric company, Abakhan.co.uk actively engages with its customers and the crafting community. They organize various workshops, events, and online tutorials to inspire creativity and encourage skill development. By fostering a sense of community, Abakhan.co.uk establishes itself as more than just a retailer but a resource for craft enthusiasts.

Shipping and Costs:

Abakhan.co.uk offers fast and reliable shipping within the United Kingdom and internationally. Shipping costs vary depending on the destination and weight of the order. They provide transparent information regarding shipping costs and estimated delivery times during the checkout process. It is important for customers to review the shipping options and associated costs before finalizing their purchases. In conclusion, Abakhan.co.uk is a trusted online fabric retailer offering a wide range of fabrics, sewing accessories, haberdashery items, and craft supplies. While there are minor limitations such as limited physical store locations and potential international shipping costs, the numerous pros, including competitive pricing, exceptional customer service, and a vast product selection, outweigh any cons. With their commitment to customer satisfaction, quality products, and community involvement, Abakhan.co.uk has established itself as a go-to destination for fabric and crafting needs.