Abakusdirect Reviews

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83 Reviews

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In the Living Room Furniture Store category

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4% users rated Very Good
81% users rated Excellent
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M Mazen Att
38 days ago

Transformed My Bedroom Oasis: A Perfect Purchase

From the moment I laid eyes on the bed from abakusdirect.co.uk, I knew it was going to be a game-changer. As I eagerly awaited its arrival, I couldn't help but wonder if it would live up to my expectations. To my delight, when the bed was finally delivered, it not only met but exceeded every single one of them. The quality and craftsmanship were evident from the moment I unpacked it. Assembling it was a breeze, thanks to the clear instructions provided. And when it was all set up in my bedroom, the transformation was nothing short of magical. The colours were exactly as described, adding a touch of elegance and style to the room. Every night, I find myself looking forward to getting into bed, not just for a good night's sleep, but also to bask in the beauty and comfort of my new oasis. It's not just a bed; it's a statement piece that has completely elevated the look and feel of my bedroom. Thank you, abakusdirect.co.uk, for not just delivering a bed, but for delivering on your promise of quality, excellence, and style. This purchase has truly been a highlight, and I couldn't be happier with my decision.
M Mrs Draper
38 days ago

Enhancing Home Comfort with Farrow Armchair from Abakus Direct

As a discerning shopper, I recently invested in the elegant Farrow armchair from Abakus Direct, and I must say, it has truly enhanced the ambiance of my living space. The design of the armchair is not only aesthetically pleasing but also perfectly fits the intended area, adding a touch of sophistication that I was looking for. While the delivery timeline slightly exceeded my expectations, having placed my order on the 1st of February and receiving it by the 21st, it did fall within the promised 15-day window. The only aspect that left me wishing for more was the lack of unpacking or assembly assistance for the feet. Although I understand that it was not the driver's responsibility, especially considering the late hour of delivery, it would have been a nice added touch to have that service available. Upon reaching out to Abakus Direct regarding the delivery process, I was met with exceptional customer service from a friendly representative who promptly addressed my concerns. The overall experience, despite the minor hiccup, left me satisfied, and I would not hesitate to patronize Abakus Direct again in the future. The Farrow armchair has quickly become a favorite spot in my home, offering both comfort and style. Thank you, Abakus Direct, for helping me create a cozy and inviting atmosphere with this delightful addition to my furniture collection.
D David Yates
40 days ago

Exceptional Service and Quality Products: A Testimonial for Abakus Direct

From the moment I stumbled upon Abakus Direct's website, I knew I was in for a treat. The ease of navigation, wide range of products, and crystal-clear descriptions made my shopping experience a breeze. But it wasn't just about the products; it was the personalized touch that truly set them apart. Their customer service team was not only responsive but also genuinely caring. They went above and beyond to ensure my queries were addressed promptly, making me feel valued as a customer. When my order arrived, I was blown away by the quality of the furniture. The craftsmanship was evident, and each piece reflected the dedication and attention to detail put into its creation. The delivery was indeed fast, just as promised, without any hiccups or delays. It was a seamless process from start to finish, leaving me impressed and satisfied beyond words. Abakus Direct is not just a company; it's a testament to what customer-focused service should look like. They have won me over with their fantastic products, swift delivery, and unwavering commitment to customer satisfaction. I have found my go-to furniture store, and I cannot recommend them enough to anyone in search of top-notch products and exceptional service. Thank you, Abakus Direct, for exceeding my expectations and turning my house into a home.
K Kev
42 days ago

An Unforgettable Experience with Abakus Direct: Service that Shines, Quality that Begs Improvement

When I think of my experience with Abakus Direct, the first thing that comes to mind is their exceptional service. From prompt responses to friendly assistance, their team truly goes above and beyond to make customers feel valued and heard. However, when it comes to the product itself, I couldn't help but notice that the quality left much to be desired. While the designs are trendy and appealing, there seemed to be a compromise on durability and materials. As someone who values both aesthetics and longevity in furniture, I believe that Abakus Direct has the potential to elevate their offerings by enhancing the quality of their products. With a bit of improvement in this aspect, they could easily become a go-to destination for those seeking both style and substance in their furniture purchases.
A Abi Carter
42 days ago

My Cozy Haven: A Testimonial for Abakus Direct

From the moment my eyes met the stunning sofa on abakusdirect.co.uk, I knew it was the perfect match for my living room. This piece not only boasts great value for money but exceeded my expectations in terms of comfort and style. Assembling the sofa was a breeze, thanks to the clear instructions provided. Within no time, I had my cozy haven ready for lounging and relaxation. The delivery service was exceptional, making the entire process stress-free and enjoyable. I was impressed by the efficiency and care taken to ensure my sofa arrived in pristine condition. Thank you, Abakus Direct, for adding a touch of luxury and comfort to my home. I am truly in love with my sofa and cannot recommend your products and services enough!
S Sarah White
44 days ago

Exceptionally fast supply

My assessment for abakusdirect.co.uk Exceptionally fast supply. Communication was actually nice and useful so I may make preparations to be in for supply. The sofas have been wonderful. The color was so good and are of nice high quality . They're actually large with loads of depth to the seat that are agency to sit down on however snug. The again of seat cushions are softer. Unbelievable worth too.
W William Marshall
48 days ago

A Seamless Journey: From Selection to Setup

Experiencing exceptional service from start to finish, my journey with abakusdirect.co.uk was nothing short of extraordinary. From the moment I selected my new armchair to seeing it placed in my room by the delivery team, every step was seamless and flawless. The delivery company's consistent updates ensured that the delivery was precisely on time, adding to the overall exceptional experience.
S Samantha Alexander
49 days ago

Exceeding Expectations: A Heartwarming Chair Purchase Experience with abakusdirect.co.uk

My recent purchase of the ‘Harriet’ chair from abakusdirect.co.uk has truly left me impressed. Not only is the chair itself lovely, but the overall customer experience was exceptional. From seamless delivery to the friendly and informative updates throughout the process, every detail was meticulously taken care of. One aspect that truly stood out was the delivery service. The gentleman, Martin, who delivered the chair, left a lasting impression with his warmth and professionalism. Despite the long journey and late hours, his dedication to customer service shone through. His positive attitude and helpful demeanor made the entire delivery process a delight. Reflecting on this experience, it is evident that abakusdirect.co.uk values not only the quality of their products but also the satisfaction of their customers. This level of care and attention to detail is rare to find in today's fast-paced world, making me a loyal customer who will undoubtedly return for future purchases. Thank you, abakusdirect.co.uk, for exceeding my expectations and providing a truly memorable shopping experience. I highly recommend this company to anyone in search of top-notch products paired with unparalleled customer service.
S stephen
51 days ago

Transformed my living space with top-notch quality at an unbeatable price!

Let me tell you about my exceptional experience with abakusdirect.co.uk. The moment I received my order, I was blown away by the superior quality of their products. Not only did they transform my living space, but they did so at a price that didn't break the bank. The cherry on top was their lightning-fast delivery and the incredible customer service that accompanied it. I couldn't be happier with my decision to shop with abakusdirect.co.uk and I highly recommend them to anyone looking for top-notch furniture at unbeatable prices!
M Miss Natasha Oakley
52 days ago

Transformed My Living Space: A Review of AbakusDirect.co.uk’s Sofa

When I first laid eyes on the sofa from AbakusDirect.co.uk, I knew it was the missing piece in my living space. The vibrant color instantly brightened up the room, breathing new life into the entire area. Not only is it aesthetically pleasing, but the size is absolutely perfect, fitting seamlessly into my home. This sofa has truly transformed my living space, becoming the focal point of gatherings and the go-to spot for relaxation. Its comfort and style have earned countless compliments from friends and family, solidifying its status as the heart of my home. Thank you, AbakusDirect.co.uk, for bringing such quality and beauty into my life with this incredible sofa. It has exceeded all my expectations, and I couldn't be happier with my purchase.
A .coiin Farnell
53 days ago

Transformed My Living Space With Comfort & Style!

As a homeowner looking to upgrade my living room, I stumbled upon abakusdirect.co.uk and decided to take a chance on a new sofa. From the moment it arrived, I was impressed. The delivery was prompt, and the packaging was secure, ensuring that my sofa arrived in pristine condition. Upon unwrapping, I was immediately struck by the elegance and modern design of the sofa. Placing it in my living room, it effortlessly transformed the entire space, adding a touch of sophistication and comfort that was previously lacking. The true test came when I sat down on it – and let me tell you, the comfort level exceeded my expectations. The cushions were plush and supportive, offering the perfect blend of softness and firmness. Whether lounging for movie nights or entertaining guests, this sofa became the focal point of my home, drawing compliments and envy from everyone who saw it. What truly impressed me was the incredible value for the price. Not only did I receive a high-quality, comfortable sofa, but I also got it at a reasonable cost that didn't break the bank. Thank you, abakusdirect.co.uk, for providing not just a piece of furniture, but a centerpiece that has truly elevated my living space. If you're looking to invest in comfort, style, and quality, look no further than abakusdirect.co.uk – you won't be disappointed.
S Samantha Easton
55 days ago

Unmatched Quality and Speedy Service – A Home Decor Dream Come True

As a discerning consumer seeking both quality and affordability, my experience with abakusdirect.co.uk left me spellbound. From the lightning-fast delivery that surpassed my expectations to the unparalleled quality of the sofa - every aspect exceeded my wildest dreams. The value I received for the price paid was extraordinary, making me a loyal fan already. I've now set my sights on more treasures from this remarkable brand, confident that each piece will elevate my home décor to new heights. Thank you, abakusdirect.co.uk, for making my home a beautiful and stylish sanctuary.
W Wan
55 days ago

Unmatched Quality and Service: A Swivel Chair Dream Come True

From the moment I stumbled upon Abakusdirect.co.uk, I knew I was in for something special. The wide array of swivel chairs to choose from left me spoiled for choice, each one more enticing than the last. After much contemplation, I finally settled on a swivel chair that caught my eye, and let me tell you, it did not disappoint. The anticipation during the delivery period only added to the excitement, and when the chair finally arrived, it was evident that good things truly come to those who wait. The craftsmanship was impeccable, a true testament to the dedication and expertise that went into making it. Every spin in my new swivel chair is a reminder of the quality and comfort that Abakusdirect.co.uk promises and delivers. It has quickly become my favorite spot to unwind after a long day, offering both style and functionality in one delightful package. I am beyond pleased with my purchase, and I extend my heartfelt thanks to the team at Abakusdirect.co.uk for making this swivel chair dream of mine a reality. Here's to many more cozy moments ahead. Thank you x
S Sean
55 days ago

Redefining Quality and Convenience: A Genuine Testimonial for Abakus Direct

Diving into my experience with abakusdirect.co.uk, I must say it has truly been a mix of the expected and the unexpected, but in the best possible way. The pricing alone was a breath of fresh air compared to other retailers, setting the stage for what was to come. As I unwrapped my purchase, the initial quality seemed promising, and only time will truly test its durability – though I remain optimistic. One thing that caught my eye was the unique play of materials in the product. While some might nitpick about the direction not being consistent throughout, I found that it added character and charm, enhancing the allure of the ever-changing velvet shade. The delivery process was a breeze, with speed and convenience at the forefront. However, a slight hiccup arose when my driver's tone came off a bit sharp and impatient on the phone, causing a moment of confusion. Despite this, he went above and beyond by ensuring the item made its way to my second-floor flat. Although assembly assistance wasn’t offered, which could be a drawback for some, it didn't faze me personally. In the grand scheme of things, these minor details pale in comparison to the overall positive experience. My satisfaction with the product and service provided leads me to confidently lean towards awarding a full 5-star rating. In this world of endless possibilities, where perfection is rare, Abakus Direct has managed to strike a balance that resonates with my easygoing nature. It could always be better, it could always be worse, but for now, I am content with how easily pleased I am.
S Sean
55 days ago

Exceeding Expectations with Abakus Direct: A Satisfied Customer’s Journey

As I reflect on my experience with abakusdirect.co.uk, I am filled with admiration for their services. Not only were their prices incredibly reasonable, but the quality of the product surpassed my expectations. Although I noticed a slight inconsistency in the material direction, it only added to the charm of the shade-changing velvet - truly unique and captivating. The swiftness of the delivery was commendable, offering both speed and convenience. However, while the delivery driver efficiently transported the items to my second-floor flat, there was a brief miscommunication due to language barriers, causing a minor inconvenience. Despite this, the driver's dedication in ensuring a smooth delivery process was evident. One aspect that stood out was the driver's helpfulness yet lack of assistance in assembling the items. While this may be a concern for some, I personally found no issue with it. The overall experience left me content and eager to award them a full 5-star rating. In conclusion, my journey with Abakus Direct was a delightful one, balancing minor hiccups with exceptional service. There's always room for improvement, but in this case, happiness dwells in simplicity. I am easily pleased and wholeheartedly recommend Abakus Direct to individuals seeking both quality products and efficient service.


Abakus Direct is a reputable online furniture retailer in the UK that offers a wide range of affordable and stylish furniture pieces for every room in your home. With a focus on delivering high-quality products at competitive prices, Abakus Direct aims to provide customers with a convenient and enjoyable shopping experience.

Pros and Cons

  • Pros:
    • Affordable prices compared to other retailers.
    • Diverse range of furniture options to suit different preferences and budgets.
    • Easy-to-navigate website with clear product descriptions and images.
    • Responsive and helpful customer service team.
    • Free delivery on all orders.
  • Cons:
    • Limited physical stores available.
    • Some customers have reported issues with delivery delays.
    • Occasional stock availability challenges for popular items.

User Experience

Abakus Direct provides a seamless user experience through its user-friendly website design and intuitive navigation. Customers can easily browse through different furniture categories, filter their choices based on specific criteria, and access detailed product information. The website also features a responsive design, ensuring a consistent and optimized experience across devices.

Pricing and Value for Money

Abakus Direct offers competitively priced furniture without compromising on quality. Their commitment to affordability makes them an attractive choice for budget-conscious customers, providing excellent value for money in terms of durability, functionality, and aesthetics.


While Abakus Direct offers a wide selection of furniture items, customers may still wish to explore other retailers for more options. Some popular alternatives to consider include Wayfair, IKEA, DFS, and Furniture Village, each catering to specific preferences and budgets. Comparing prices, styles, and customer reviews can help determine the best option for individual needs.

Customer Service

Abakus Direct prides itself on delivering exceptional customer service. Their responsive and knowledgeable customer support team is readily available to assist with inquiries, provide guidance, or resolve any issues promptly. Customers can reach them via phone, email, or live chat, ensuring a hassle-free shopping experience.

Product Quality and Selection

Abakus Direct offers a diverse range of furniture items, carefully selected to meet customers' expectations for quality and style. Their products are crafted using robust materials, ensuring durability and longevity. Moreover, Abakus Direct collaborates with reputable manufacturers, further enhancing the quality of their offerings.

Website Usability

The Abakus Direct website is designed with optimal usability in mind. Its clean layout, clear product images, and comprehensive descriptions enable customers to make informed purchasing decisions. The search and filtering options simplify the browsing process, allowing users to locate specific items quickly.

Returns and Exchanges

Abakus Direct maintains a customer-friendly return and exchange policy. If customers are dissatisfied with their purchases or encounter any quality issues, they can initiate a return or request an exchange within a specified period. The company prioritizes customer satisfaction and strives to address any concerns promptly and fairly.

Promotions and Discounts

Abakus Direct offers regular promotions, discounts, and special deals, allowing customers to save even more on their furniture purchases. These promotions are prominently displayed on the website and can range from percentage discounts to free delivery offers. Customers are encouraged to check the site frequently to take advantage of these opportunities.


Abakus Direct has built a solid reputation in the furniture retail industry, earning the trust of customers through their commitment to quality, affordability, and great customer service. Positive reviews from satisfied customers attest to their reliability, further enhancing their reputation as a reputable furniture retailer in the UK.

Payment Options

Abakus Direct offers various payment options to accommodate customer preferences. Customers can conveniently pay for their furniture purchases using major credit cards, including Visa, Mastercard, and American Express. Additionally, Abakus Direct also supports secure online payment services such as PayPal.

Loyalty Programs

Currently, Abakus Direct does not have a specific loyalty program in place. However, they prioritize customer satisfaction by consistently delivering high-quality products and maintaining excellent customer service. Frequent customers may benefit from ongoing promotions and discounts that Abakus Direct regularly offers.

Customer Reviews

Customer reviews play a crucial role in establishing trust and showcasing the value of a business. Abakus Direct encourages customers to leave feedback and reviews on their website. Positive customer reviews often highlight the affordability, quality, and aesthetics of the furniture, while negative reviews focus on occasional delivery delays or stock availability issues.

Community Involvement

Abakus Direct actively participates in community involvement initiatives and charitable causes. They collaborate with local organizations, supporting community events and projects to give back to society. Their commitment to community involvement showcases their dedication to making a positive impact beyond their business operations.

Shipping and Costs

Abakus Direct offers free delivery on all orders within the UK mainland, making it an appealing option for customers seeking affordable furniture. While delivery times may vary depending on product availability, Abakus Direct strives to ensure timely and efficient shipping. Additional charges may apply for deliveries outside the UK mainland.