Users Voice for Abbapatio

19% users rated Terrible
2% users rated Poor
5% users rated Average
4% users rated Very Good
70% users rated Excellent
Pie Chart Review Representation for Abbapatio
Abbapatio Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 25 Dec 2019

Last updated by on 10 Mar 2023

"I'm the author of two non-fiction books: Wanderland shortlisted for the Stanford Dolman Award and Wainwright Prize, and the award-winning Wild Times."
Nov 2022 5 5 1 1 4.9 4.1
Dec 2022 4.2 5 5 5 5 5
Jan 2023 5 2.7 1.5 4.9 4.8 3
Feb 2023 3.5 3 5 3 5 5
Apr 2023 4.4 5 5 5 5 5
Line Chart for Rating of peer stores

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Detailed Abbapatio Review by

Introduction

Abbapatio.com is an online retailer specializing in outdoor patio furniture, offering a wide variety of products ranging from stylish seating arrangements to barbecues and firepits. The website has a modern and visually appealing design, making it easy to navigate and find what you're looking for.

Pros and Cons

Pros:
  • Extensive selection of outdoor patio furniture and accessories
  • Competitive pricing
  • Free shipping on all orders
  • Easy returns and exchanges policy
Cons:
  • Some customers have reported delays in the delivery of their orders
  • No loyalty program or rewards program currently available

User Experience

The website is user-friendly, with a search bar and easily accessible categories to help customers find what they're looking for. The product pages provide detailed descriptions, specifications, and customer reviews to help users make informed purchase decisions.

Pricing and Value for Money

Abbapatio.com offers competitive pricing for its outdoor patio furniture and accessories, with free shipping on all orders. The website also frequently offers promotions and discounts on select items, making it even more affordable for customers.

Alternatives

Some of the top competitors include Wayfair, Overstock, and PatioLiving. However, Abbapatio.com's competitive pricing, extensive selection, and easy returns policy sets it apart from its competitors.

Customer Service

Abbapatio.com offers excellent customer service with a team of knowledgeable representatives standing by to assist customers with their inquiries, orders, and after-sales support. The website also provides a comprehensive FAQ section and contact form for customers to reach out to the team.

Product Quality and Selection

Abbapatio.com offers a wide range of high-quality outdoor patio furniture and accessories, sourced from top manufacturers in the industry. The website features a variety of styles and designs to cater to different tastes and preferences.

Website Usability

The website has a modern and easy-to-use design, with a simple layout and intuitive navigation. The search function makes it easy to find specific products, and the product pages provide all the necessary information for customers to make informed purchase decisions.

Returns and Exchanges

Abbapatio.com has a hassle-free returns and exchanges policy, allowing customers to return most items for a full refund within 30 days of receipt. The company will cover the cost of return shipping for defective or damaged items.

Promotions and Discounts

Abbapatio.com offers various promotions and discounts throughout the year, including seasonal sales, clearance events, and coupon codes for select items. Customers can sign up for the newsletter to receive exclusive offers and promotions.

Reputation

Abbapatio.com has a positive reputation for its competitive pricing, extensive selection, and excellent customer service. The website has received positive reviews from customers, with many praising the quality of the products and the user-friendly website.

Payment Options

The website offers various payment options, including major credit cards, PayPal, and Affirm Financing. Customers can choose to pay in full or opt for installment payments over time.

Loyalty Programs

Currently, Abbapatio.com does not have a loyalty or rewards program for its customers.

Customer Reviews

The website features customer reviews on each product page, providing insights and feedback from actual customers who have purchased and used the products. The reviews are helpful in providing additional information and perspective on the products, allowing customers to make informed purchase decisions.

Community Involvement

Abbapatio.com has not mentioned any community involvement or charitable programs on its website.

Shipping and Costs

Abbapatio.com offers free shipping on all orders, with most items shipping within 1-3 business days. However, some customers have reported longer delivery times due to COVID-19-related delays. The website does not offer expedited shipping at this time.

Abbapatio Recent User Reviews

User Rating

5 stars

71

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Reviewer Name: Ira Thomas III

Review Submission Date: 2023-02-07

Review Title: Great Customer Service
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Review Description: Very helpful & responsive customer service team!

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Reviewer Name: Maria Zea

Review Submission Date: 2023-01-29

Review Title: Good quality item
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Review Description: We are happy with the carport we bought! It was exactly what we ordered; good quality and arriving on time frame promised?

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Reviewer Name: Patricia Schildts

Review Submission Date: 2023-01-24

Review Title: very nice umbrella material
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Review Description: very nice umbrella material. Second time I have purchased.

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Reviewer Name: James McLouth

Review Submission Date: 2023-01-21

Review Title: As expected
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Review Description: As expected, thank you. On time. You should require less comments if you want more reviews.

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Reviewer Name: Alan

Review Submission Date: 2023-01-18

Review Title: Went smoothly
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Review Description: Went smoothly, took a few try's to get the order placed but once we got t figured out everything went smoothly

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Reviewer Name: Terry Langlie

Review Submission Date: 2023-01-13

Review Title: My order was delivered quickly
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Review Description: My order was delivered quickly, and I was very happy with the quality of the product.

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Reviewer Name: robert cameto

Review Submission Date: 2023-01-12

Review Title: Sent to wrong address .no cover.
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Review Description: Sent to wrong address .no cover.

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Reviewer Name: Geoff Biehl

Review Submission Date: 2023-01-12

Review Title: If there was a NO star rating I would…
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Review Description: If there was a NO star rating I would have chosen it.I contacted Abba Patio and explained that the canopy on my umbrella failed and I needed a replacement. My Umbrella is not quite 2 years old and according to Teresa in their Service Dept., it's obsolete. WOW, 2 years and no parts or support. I paid a lot and failing in that short time is not how a company prospers. DO NOT buy anything from this company or you'll be wishing you had taken my advice...

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Reviewer Name: JAMES REED

Review Submission Date: 2023-01-11

Review Title: Great company to deal with!!
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Review Description: Great price and super fast shipping!

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Reviewer Name: Michelle E

Review Submission Date: 2022-12-15

Review Title: Inflatable not working but was replaced quickly
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Review Description: Edited to add an update. Customer Service emailed and provided an update on my replacement. The replacement was received today and the inflatable is better than I expected! Thank you!!Unfortunately, the inflatable we ordered failed to turn on regardless of the outlook we tried. I contacted Customer Service who was helpful and quick to respond. They acknowledged my email and stated they would follow up once the replacement shipped. To date, I have not heard anything more. It has been 8 days