Abbottlyon Reviews

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9 Reviews

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M Mrs Megan Weston
503 days ago

Above and Beyond: My Experience with Abbott Lyon

I recently had the pleasure of experiencing outstanding customer service from Abbott Lyon. After reaching out to them via social media to inquire about the status of my recent purchase, I was pleasantly surprised by the prompt and informative response I received. Not only did they address my concerns in a timely manner, but they also took the time to fully explain the production process, which I had overlooked on their website. The level of politeness and kindness exhibited by the customer service team truly exceeded my expectations. Their willingness to go the extra mile to ensure customer satisfaction has left a lasting impression on me. Abbott Lyon's commitment to exceptional service has undoubtedly earned my loyalty, and I will not hesitate to recommend them to others. Thank you, Abbott Lyon, for setting the bar high and for valuing your customers in such a remarkable way.
M Mrs Megan Weston
503 days ago

Exemplary Customer Service: A Testament to Abbott Lyon’s Commitment

I recently reached out to Abbott Lyon via social media regarding my recent purchase. I was pleasantly surprised by the prompt and helpful response I received. The team not only addressed my query with efficiency but also took the time to provide a detailed explanation for the slight delay in my order, something I had overlooked on the website. Their courteous and understanding approach left me feeling valued as a customer. Despite my initial concern, the swift and polite resolution reassured me of Abbott Lyon's commitment to customer satisfaction. I am grateful for their exceptional customer service and the genuine care they demonstrated. This experience has undoubtedly solidified my loyalty to Abbott Lyon, and I eagerly look forward to future interactions with this commendable brand. From a satisfied customer,
M Mrs Megan Weston
503 days ago

Exceeding Expectations: A Heartfelt Interaction with Abbott Lyon

As a delighted customer of Abbott Lyon, I recently reached out to them via social media about an item I had purchased the previous week. To my surprise, they responded promptly and efficiently, addressing my query with utmost professionalism and kindness. Their explanation regarding the manufacturing process, which I had overlooked on their website, was thorough and enlightening. The courteous and prompt response from the team at Abbott Lyon truly showcased their commitment to customer satisfaction. Not only did they provide me with the information I needed, but they also did so in a way that made me feel valued as a customer. This level of care and attention to detail is a rare find in today's fast-paced world of online shopping. I am grateful for the exceptional customer service experience I had with Abbott Lyon. Their dedication to going above and beyond for their customers has certainly earned my loyalty. Thank you, Abbott Lyon, for not only meeting but exceeding my expectations. UK
L Lisa Ocallaghan
677 days ago

Exceptional Customer Service and Quality Products: A Raving Review for Abbott Lyon

I can't help but express my gratitude to the lovely Emmy at Abbott Lyon. Dealing with her regarding some issues with my recent order was an absolute pleasure. The customer service I received was nothing short of amazing. Emmy's immediate and attentive responses to my online messages truly impressed me. It was evident that nothing was too much trouble for her, and she efficiently arranged my refund as soon as she received the tracking information from Royal Mail. I can't recommend this company highly enough. The service provided was outstanding, and the products they offer are truly beautiful. Thank you once again, Emmy, for your exceptional assistance. If you're looking for top-notch customer service and high-quality products, I wholeheartedly suggest giving Abbott Lyon a try. They've certainly won me over as a loyal customer.
L Lisa Ocallaghan
677 days ago

Emmy at Abbott Lyon Made My Experience Truly Exceptional!

I can't say enough about the incredible customer service I received from Emmy at Abbott Lyon. When I encountered some issues with my order, Emmy promptly addressed them with professionalism and care. Her immediate response to my online messages was a testament to the company's commitment to excellent service. Not only did she resolve my concerns, but she also expedited my refund as soon as she received the tracking information from Royal Mail. It's rare to come across such dedication and efficiency in customer service, and Emmy truly went above and beyond to ensure my satisfaction. I wholeheartedly recommend Abbott Lyon to anyone looking for amazing service and beautiful products. Thank you, Emmy, for making my experience with Abbott Lyon truly exceptional!
L Lisa Ocallaghan
677 days ago

Emmy at Abbott Lyon Made My Experience Truly Memorable

My journey with Abbott Lyon began with a few hiccups in my order, but Emmy, the gem of a customer service representative, swiftly turned it around. Her warmth and efficiency shone through as she promptly addressed my concerns. With each online message, I received immediate responses and personalized attention that made me feel valued. Emmy's dedication to resolving my issues culminated in a seamless refund process once the tracking details were confirmed. I couldn't recommend Abbott Lyon highly enough. Not only do they offer exquisite products, but their service is unparalleled. Emmy's exceptional support made all the difference, transforming a potentially frustrating situation into a delightful experience. Thank you, Emmy, and the entire Abbott Lyon team, for your outstanding service and beautiful offerings.
J Jeremiah
846 days ago

Delighted with My Timepiece from Abbott Lyon

As a satisfied customer of Abbott Lyon, I am thrilled to share my experience with this exceptional brand. I recently purchased a stunning timepiece for my partner for our wedding day, and I was utterly impressed by the quality and craftsmanship of the product. The sleek design and attention to detail truly exceeded my expectations, and it was the perfect gift for such a special occasion. The ordering process was seamless, and the delivery time was just as promised. The package arrived promptly and was beautifully presented, adding an extra touch of elegance to the entire experience. My partner was overjoyed with the gift, and it has become a cherished accessory for special occasions. I cannot emphasize enough how pleased I am with my purchase from Abbott Lyon. The outstanding customer service and the exquisite quality of their products have made me a loyal customer. I highly recommend Abbott Lyon to anyone looking for a timeless and luxurious timepiece that perfectly captures life's most precious moments. Thank you, Abbott Lyon, for making our special day even more memorable with your exceptional timepiece. This testimonial serves as a genuine reflection of my personal experience with Abbott Lyon, and I hope it helps others discover the beauty and excellence this brand has to offer.
J Jeremiah
846 days ago

A Journey of Disappointment: My Candid Experience with Abbott Lyon

I recently had a deeply disappointing experience with my order on, one that I feel compelled to share. After ordering two items for my fiancée, with the hopes of surprising her on our wedding day, I eagerly awaited their arrival. However, what followed was a frustrating series of events that left me feeling utterly let down. Despite a promised delivery window of 4-7 days, the tracking information showed that the package had been dispatched from London, then returned from Germany to London, and subsequently made its way to Dublin. Astonishingly, it had been shipped and received in Dublin eight times, yet failed to reach me. My attempts to communicate with Abbott Lyon were met with a mere offer of a 10% discount or a reposting of the items, neither of which ultimately materialized. Despite my request for a refund, my emails were left unanswered, leaving me disheartened and disillusioned. Upon researching further, I stumbled upon the TrustPilot reviews in Germany, and the sentiment echoed my own experiences. One individual, in particular, recounted a similar tale of woe in trying to procure a birthday gift for a friend, only to be met with unfulfilled promises, misleading statements about shipping, and additional unexpected customs costs. This reviewer, too, expressed profound disappointment and urged others to steer clear of Abbott Lyon. In the end, this ordeal left me deeply disheartened and questioning how a company could conduct itself in such a manner. It's an experience that not only soured my perception of Abbott Lyon but also raised serious concerns about their customer service and business practices. I sincerely hope that my candid account serves as a cautionary tale for others, prompting them to think twice before dealing with this company.
J Jeremiah
846 days ago

A Sincere Testimonial of Heartbreak and Disappointment

I feel compelled to share my own harrowing experience with, following a similar tale of woe expressed on Trust Pilot in Germany. In a poignant effort to acquire two special items for my fiancee on our wedding day, I placed an order on the 6th of November with an expected delivery window of 4 to 7 days. Little did I know that this transaction would lead me down a path riddled with frustration and despair. According to Abbott Lyon's tracking system, the package embarked on a perplexing journey - dispatched from London on the 6th, arrived in Germany on the 7th, made its way back to London on the 9th, and inexplicably landed in Dublin on the 11th of November. Despite being shipped and received an astonishing 8 times in Dublin, the package never reached me. My numerous emails to the company (a total of 6, to be exact) yielded either a full refund offer or a promise to resend the items with a measly 10% discount, none of which materialized. The saga culminated in Abbott Lyon ceasing all communication, leaving me stranded with unfulfilled promises and dashed hopes. The dismal narrative from a disgruntled customer on German Trust Pilot strikes a chord of resonance with my own anguish. In anticipation of my friend's birthday, I ordered pendants well in advance, adhering to the 4-7 day delivery promise. Alas, the package failed to arrive, causing distress as the special occasion drew near. Upon contacting customer service, I was met with deceit regarding the shipment status and unconvincing excuses about non-existent customs fees, tarnishing the entire shopping experience. Despite assurances of a 10% discount due to the delay, no such concession was granted. To add insult to injury, I was burdened with unexpected customs costs of 15€. My friend, unfortunately, was left giftless on my birthday, courtesy of the incompetence exhibited by this purportedly professional establishment. In a market saturated with online retailers, this unprecedented level of negligence and incompetence stands out as a cautionary tale, urging potential patrons to steer clear of this abysmal vendor. In closing, I echo the sentiments of the aggrieved reviewer on Trust Pilot – engaging with Abbott Lyon has been a heart-wrenching ordeal. As an avid online shopper, I have never encountered such abysmal service and lack of accountability. My plea to fellow consumers is simple: approach this vendor with extreme caution and consider this testimonial a solemn warning against the perils of engaging with such inept and indifferent entities.


Abbott Lyon is a popular online retailer in Germany that specializes in luxury watches, jewelry, and accessories. With a wide range of stylish and trendy products, Abbott Lyon aims to provide its customers with a touch of elegance and sophistication. In this review, we will assess various aspects of Abbott Lyon's website and services, enabling you to make an informed decision about your purchases.


  • Extensive selection of high-quality watches, jewelry, and accessories
  • Stylish and trendy designs that cater to different preferences
  • Intuitive and user-friendly website for easy navigation and shopping experience
  • Regular promotions and discounts offered, providing value for money
  • Multiple payment options for convenience
  • Loyalty program available for rewarding repeat customers


  • Some products might be considered expensive by budget-conscious customers
  • Limited options for returns and exchanges
  • Shipping costs can be high for international orders

User Experience:

Abbott Lyon's website offers a seamless shopping experience with its visually appealing layout and intuitive interface. Product categories are well-organized, enabling users to quickly find their desired items. The website is responsive and loads quickly, even during peak traffic periods. The inclusion of detailed product descriptions, images, and customer reviews further enhances the user experience, allowing shoppers to make informed decisions.

Pricing and Value for Money:

Abbott Lyon's products are positioned as luxury items, which reflects in their pricing. While the prices might be higher compared to some competitors, the brand's commitment to quality and craftsmanship justifies the cost. Additionally, the regular promotions and discounts offered by the company provide good value for money, giving customers the opportunity to purchase high-quality items at more affordable prices.


For customers seeking similar products, there are a few notable alternatives to Abbott Lyon. Some popular options include Daniel Wellington, MVMT, and Olivia Burton. These brands offer a similar range of luxury watches, jewelry, and accessories, catering to different styles and budgets.

Customer Service:

Abbott Lyon places a strong emphasis on customer satisfaction and provides a reliable customer service experience. Their support team is easily reachable through various channels, including email, live chat, and social media platforms. They respond promptly to inquiries and provide assistance with order tracking, product inquiries, and after-sales support. However, the options for returns and exchanges might be limited, thus requiring careful consideration before making a purchase.

Product Quality and Selection:

Abbott Lyon is known for its commitment to impeccable product quality. Their watches are crafted with precision, using high-quality materials and reliable movements. The jewelry and accessories also exhibit excellent craftsmanship and attention to detail. With a wide selection of designs, Abbott Lyon caters to diverse tastes, ensuring there is something for everyone.

Website Usability:

Abbott Lyon's website is designed to offer customers a seamless browsing and shopping experience. The layout is clean and uncluttered, ensuring easy navigation. The search functionality and filters enable users to refine their search and find products quickly. The website is also optimized for mobile devices, ensuring a consistent experience across different platforms.

Returns and Exchanges:

While Abbott Lyon accepts returns and exchanges, the options might be limited compared to some competitors. Customers are advised to carefully review the return policy and eligibility criteria before making a purchase. It is recommended to contact customer service for any inquiries regarding returns or exchanges.

Promotions and Discounts:

Abbott Lyon frequently offers promotions and discounts, allowing customers to enjoy savings on their purchases. These promotions are often announced via email newsletters and social media channels. By subscribing to Abbott Lyon's newsletter or following their social media accounts, customers can stay informed about the latest deals, ensuring they make the most of their shopping experience.


Abbott Lyon has garnered a positive reputation in the industry due to its commitment to quality, style, and customer satisfaction. With a loyal customer base and a strong presence on social media platforms, the brand has gained recognition for its stylish designs and reliable products.

Payment Options:

Abbott Lyon offers various payment options to cater to different customer preferences. Customers can choose to pay using credit cards (Visa, Mastercard), PayPal, Apple Pay, Google Pay, or Klarna.

Loyalty Programs:

Abbott Lyon offers a loyalty program known as "Abbott Lyon Circle" to reward its repeat customers. Members of this program receive exclusive benefits such as early access to promotions, birthday gifts, and special discounts. By accumulating points through purchases and engagement, customers can unlock higher tiers and enjoy greater rewards.

Customer Reviews:

Overall, customer reviews for Abbott Lyon are highly positive, highlighting the brand's quality products, excellent customer service, and stylish designs. Customers appreciate the attention to detail in each product and the brand's commitment to customer satisfaction.

Community Involvement:

Abbott Lyon actively engages with its community through social media platforms, encouraging customers to share their experiences and tag the brand. This creates a sense of belonging and allows customers to connect with each other over their shared love for Abbott Lyon's products.

Shipping and Costs:

Abbott Lyon offers worldwide shipping, ensuring customers can enjoy their products regardless of their location. However, it is important to note that shipping costs may vary depending on the destination and the size of the order. Customers should review the shipping information provided on the website to understand the applicable costs and estimated delivery times. In conclusion, Abbott Lyon is a reputable online retailer that provides high-quality luxury watches, jewelry, and accessories. With a user-friendly website, reliable customer service, and stylish designs, Abbott Lyon offers a premium shopping experience. While the pricing may be higher compared to some competitors, regular promotions and discounts provide value for money. With an emphasis on product quality and customer satisfaction, Abbott Lyon has established itself as a trusted brand in the industry.