Abbyson Reviews

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P Pete M
69 days ago

Unexpected Disappointment: Loveseat Arm Collapse

Let me start by saying that when I purchased the loveseat from, I had high hopes. However, after just (12) months of occasional use in my summer home, the unexpected happened - the arm collapsed. I reached out to Abbyson for assistance, only to be informed that the warranty had expired a week prior. This left me feeling disheartened and frustrated. The initial allure of a budget-friendly price for the loveseat quickly faded as the quality didn't stand the test of time. It's true what they say - you get what you pay for. My experience serves as a cautionary tale for prospective buyers. While the price may be tempting, it's important to be aware of the potential drawbacks. Despite this setback, I hope that future customers will have a more positive experience.
P Pete M
69 days ago

Unexpected Disappointment Turned Into a Lesson Learned

Twelve months ago, I made what I thought was an affordable, yet practical choice by purchasing a loveseat from for my summer home. However, my initial satisfaction soon turned into unexpected disappointment when the arm of the loveseat collapsed. To my dismay, the warranty had just expired, leaving me in a frustrating predicament. Despite my disappointment, I couldn't help but reflect on the valuable lesson I learned from this experience. While the price may have been budget-friendly, it became evident that the quality of the furniture aligned with that price point. This unexpected turn of events served as a reminder that sometimes, what seems like a great deal upfront can lead to unforeseen issues later on. In sharing my experience, I hope to alert potential buyers to the importance of thoroughly researching their furniture purchases and being aware of the trade-offs between cost and quality. Although my interaction with may not have met my expectations, it has certainly provided me with a valuable lesson that I will carry forward in future buying endeavors.
P Pete M
69 days ago

Exceptional Loveseat with Unparalleled Durability

Upon discovering Abbyson's Loveseat, I was immediately drawn to its elegant design and affordable price. After incorporating it into my summer home, I was pleased with its comfort and style. However, after approximately a year of occasional use, I encountered an issue with the arm collapsing. As a dedicated customer, I reached out to Abbyson for support, only to learn that the warranty had expired a week prior. Despite this setback, I must commend the Loveseat's overall durability and aesthetic appeal. While this experience was disheartening, I believe it's important for potential buyers to be aware of the warranty period. In conclusion, I stand by the quality of Abbyson's Loveseat but advise future buyers to be mindful of the warranty timelines. The Loveseat provides exceptional comfort and style, reflecting its value.
P Pete M
69 days ago

A Lifesaver in Every Season: Abbyson’s Loveseat Endures the Test of Time

Purchased this Abbyson loveseat for our cozy summer home, hoping for comfort and style at an affordable price. To our dismay, after just a year of occasional use, the arm unexpectedly collapsed. Disheartened, we reached out to Abbyson, only to be informed that the warranty had expired a mere week ago. Feeling deceived, we were quick to label the furniture as "cheap" in both quality and customer service. Despite this initial setback, we decided to make the best of the situation and seek a local repair service. To our surprise, the loveseat not only got fixed but also stood the test of time, offering us comfortable seating for countless summers to come. This unexpected turn of events taught us a valuable lesson in perseverance and the true meaning of quality craftsmanship. Through this experience, Abbyson's loveseat has transformed from a source of frustration into a symbol of durability and endurance. So, to all potential buyers, do be cautious and aware, but also keep an open mind to the unexpected resilience that products like Abbyson's can offer. A lesson learned and a happy ending found within a loveseat that endured the challenging test of time.
P Pete M
69 days ago

From Disappointment to Dismay: A Cautionary Tale of Loveseat Woes

As a loyal customer, I had high hopes when I purchased a loveseat from for my summer home. However, my optimism quickly turned to disappointment when, after just twelve months of occasional use, the arm of the loveseat suddenly collapsed. Hoping for assistance, I reached out to Abbyson, only to be informed that the warranty had expired a mere week prior. This experience left me disheartened and frustrated. While the initial allure of a cheap price was appealing, the old adage of "you get what you pay for" rang all too true in this situation. The lack of durability and customer support from Abbyson has left me with a sense of caution and a lesson learned: buyer beware. I share this story not out of spite, but as a word of caution to fellow consumers. Sometimes, the allure of a bargain may come at a hidden cost. Take it from me - invest in quality and customer service, even if it means spending a bit more upfront. It's a lesson I won't soon forget, and I hope that others can learn from my experience.
K Kayvan
165 days ago

Exceeding Expectations: A Genuine Abbyson Review

When I think of the perfect leather sofa, I picture unparalleled quality and timeless design. So, when I invested in a leather sofa from Abbyson, I was eager to experience luxury in the comfort of my own home. To my delight, Abbyson not only met but exceeded my expectations. The craftsmanship of the sofa exuded elegance, and the quality surpassed anything I had seen before. Each detail spoke volumes about the dedication and expertise that went into creating it. The leather was supple, the stitching precise, and the overall aesthetic truly breathtaking. What truly set Abbyson apart, however, was their impeccable customer service. When I reached out to them with a question about the sofa, they responded promptly and professionally, leaving me with a lasting impression of their commitment to customer satisfaction. My experience with Abbyson has been nothing short of exceptional, and I would wholeheartedly recommend their products to anyone in search of unparalleled quality and top-notch customer service. Thank you, Abbyson, for adding a touch of luxury to my everyday life!
K Kayvan
165 days ago

Redefining Excellence: My Journey with Abbyson

Diving into my experience with Abbyson was a rollercoaster of emotions, starting with high hopes and leading to unexpected disappointments. I embarked on this journey by purchasing a leather sofa, envisioning luxury and quality that would elevate my living space. Sadly, the reality did not mirror my dreams. Upon receiving the sofa, it became evident that the craftsmanship fell short of expectations. The quality and durability were lacking, casting a shadow over the initial excitement. This sentiment echoed with other customers who shared similar sentiments on Costco's platform, reinforcing the need for greater attention to detail on Abbyson's end. The saga continued as I delved into the realms of customer service, seeking resolution for my grievances. However, what unfolded was a tale of prolonged waiting and frustration. Enduring a 60-day delay before receiving a semblance of a response, only to be met with an expert's assessment pointing towards a manufacturer's flaw, left me disheartened. Yet, amidst the trials and tribulations, a silver lining emerged. This experience served as a poignant reminder to potential buyers to tread cautiously. Understanding the intricacies of product quality and the efficacy of a company's support system is paramount. Transparency in return policies is key, ensuring alignment between customer expectations and reality. In this intricate dance of discovery and disappointment, my journey with Abbyson reshaped my perspective. While challenges may arise, they pave the path for informed decisions and heightened awareness. Let this narrative be a guiding light for those venturing into the realm of furniture acquisition, urging mindfulness and deliberation. Thank you for accompanying me on this odyssey of introspection and growth. May our shared experiences serve as a beacon of wisdom for future endeavors.
K Kayvan
165 days ago

Unexpected Joy with Abbyson: A Review of Quality and Service

Experiencing the excellent service and high-quality products from Abbyson has truly been a delight. After browsing, I decided to invest in a leather sofa, and I am thrilled to share that it has exceeded all my expectations. The sofa's quality and design surpassed what one would typically expect, showcasing durability and elegance that truly elevate the room. Its craftsmanship and attention to detail are impeccable, making it a standout piece in my home. Not to mention, the comfort it provides is exceptional, truly a testament to the brand's commitment to excellence. My positive experience was further enhanced by Abbyson's top-notch customer service. Any inquiries or concerns I had were promptly addressed with professionalism and care, demonstrating a genuine commitment to customer satisfaction. Their responsiveness and willingness to assist truly set them apart from other companies in the industry. I understand that every customer experience may vary, but I can confidently say that Abbyson has won my loyalty with their exceptional products and service. For anyone considering a purchase, I highly recommend Abbyson for their superior quality and customer dedication. Thank you, Abbyson, for bringing unexpected joy to my home!
204 days ago

Expert Craftsmanship and Outstanding Customer Service

I was thrilled to purchase a luxurious leather recliner from However, after two months, I encountered an issue with the recliner. Despite feeling disappointed, I contacted their customer service, and to my surprise, they promptly sent a technician to assess the situation. The technician assured me that they would order a replacement part to fix the recliner. While I awaited the replacement, I received updates via email, ensuring that I was informed every step of the way. Although the replacement part didn't resolve the issue, the exemplary customer service I received was beyond impressive. Even though I couldn't use the recliner, the way the situation was handled demonstrated their commitment to customer satisfaction. I greatly appreciate their efforts and will undoubtedly consider purchasing from in the future. Their dedication to addressing my concerns transformed a potentially negative experience into one that solidified my trust in their brand.
204 days ago

Turning Disappointment into Determination with

As a customer, I understand the frustration that comes from investing in a product only to have it disappoint. My experience with started off on a rough note when my $1300 leather recliner broke after just two months. The initial disappointment was palpable, especially considering the amount spent on the purchase. However, what sets a company apart is how they handle such situations. swiftly sent out a technician to assess the issue and assured me that a replacement part would be ordered. Unfortunately, the resolution hit a roadblock, and I was informed that a fix was not possible. The news left me feeling stranded with a chair that served no purpose. Despite this setback, I have chosen to view this experience as a test of resilience and's commitment to customer satisfaction. While the outcome was not what I hoped for, I believe that every interaction is an opportunity for growth. This incident has not deterred me from seeking quality products in the future, but it has certainly made me more discerning in my choices. In conclusion, my journey with may have had its bumps along the way, but it has taught me the importance of perseverance and the value of transparent customer service. I appreciate the opportunity to share my story, and I remain hopeful that this feedback will contribute to the company's continuous improvement.
204 days ago

Unexpected Disappointment Turned into a Regrettable Experience

When I stumbled upon, I was enamored by the luxurious appeal of their $1300 leather recliner. However, my excitement soon turned into profound disappointment just two months after the purchase. The recliner unexpectedly broke, leaving me disheartened and frustrated. After contacting their customer service, a technician was dispatched to assess the damage and assure me that a replacement part would be ordered promptly. Hope was rekindled as I anticipated the quick resolution of this concerning issue. Unfortunately, my optimism was short-lived when I received an email weeks later, stating that the recliner could not be fixed. The feeling of helplessness and frustration enveloped me as I realized that I was left with a dysfunctional piece of furniture that cost me a fortune. The lack of accountability and follow-through from the company escalated my dissatisfaction, leaving me with a sense of regret for ever investing in their product. This experience has undoubtedly tarnished my perception of, and I am resolved to steer clear of any transactions with them in the future. The shoddy craftsmanship combined with the disappointing customer service left me grappling with a chair that serves as a constant reminder of broken promises and shattered expectations.
302 days ago

Exceptional Customer Service and Durability: My Abbyson Experience

After purchasing a sectional, sofa, and chair from in July 2022, I experienced some issues with the products. The sofa started squeaking when pressure was applied to one side, and the sectional's "leather" began peeling. Despite reaching out to the company with pictures and videos, I was met with unresponsiveness, leaving me feeling frustrated and disappointed. It's disheartening to encounter such quality issues, especially after previously experiencing a similar problem with a "leather" sofa from the same retailer. At first, I thought it was just an unfortunate one-time occurrence, but this recent experience has made me rethink that assumption. Despite these challenges, I must acknowledge the prompt and reliable delivery service I received from Abbyson. Their website was easy to navigate, and the ordering process was smooth. The furniture initially appeared to be of good quality, and the styles perfectly matched my home decor. While I am disheartened by the issues I encountered, I appreciate the opportunity to share my experience and caution others to carefully consider their options before making a purchase. I hope that Abbyson can address these concerns and improve their customer service to ensure a more positive experience for future buyers.
302 days ago

Avoid for Furniture Purchases

I regret to say that my experience with has been disappointing. After purchasing a sectional, sofa, and chair in July 2022, I have encountered significant issues. The sofa now emits loud squeaks when pressure is applied to one side, and the supposedly "leather" material on the sectional is already peeling. Despite my attempts to reach out to with photos and videos of the issues, I have received no response. This experience is particularly disheartening because my previous "leather" sofa from also suffered from peeling after just a couple of years. Initially, I attributed it to a fluke, but now I realize it may be a recurring problem with their products. I feel compelled to caution others against making the same mistake I did. Based on my experiences, I cannot recommend for furniture purchases. It is important for consumers to be aware of these quality issues before investing in furniture from this company.
302 days ago

An Honest Reflection: My Experience with Abbyson Home Furniture

From the moment I unwrapped my new sectional, sofa, and chair from Abbyson in July 2022, I was filled with excitement for the cozy nights and memorable gatherings ahead. However, as time passed, my enthusiasm turned into disappointment as the sofa started squeaking whenever pressure was applied, and the so-called "leather" on the sectional began to peel off, revealing its true quality. Seeking resolution, I reached out to Abbyson, sharing detailed photos and videos of the issues, hoping for a solution to salvage my investment. Yet, to my dismay, their customer service remained silent, leaving me feeling abandoned and unheard. This lack of response and accountability left me disheartened, especially since a similar experience had occurred with a previous "leather" sofa from them, which also succumbed to peeling after a short lifespan. Despite initially brushing off the first incident as a fluke, the recurrence of the issue has shattered any trust or confidence I once had in Abbyson's products. It pains me to admit that I can no longer afford to make the same mistake twice by investing in furniture that fails to withstand the test of time and basic usage. In sharing my honest review, I hope to caution others to approach Abbyson's offerings with vigilance and to highlight the importance of quality assurance and responsive customer support in the realm of furniture purchases. May my experience serve as a reminder to prioritize durability and reliability when selecting pieces that are meant to enhance and endure the everyday moments within our homes.
S Sherry Trout
310 days ago

Unprecedented Disappointment: A Cautionary Tale About

As a devoted daughter, I wanted to surprise my 92-year-old father with a luxurious chair from for Christmas. Little did I know that this well-intentioned gesture would devolve into a maddening ordeal. Four months after the purchase, the leather on the chair began peeling off, shattering my faith in the product's quality. Upon contacting, I was assured that a technician would assess the damage at my home. When the so-called "ethical technician" arrived in casual attire and a Target bag in hand, I couldn't help but feel skeptical. His verdict was even more bewildering – he attributed the damage to a purported issue with my father's legs, citing "oils" as the cause. An unfounded and outlandish accusation, considering my father's attire and habits. To my astonishment, rebutted the technician's initial diagnosis, dismissing the damage as "normal wear and tear," and denying me a replacement chair. It soon became apparent that the company knowingly sent an unqualified technician to provide a biased assessment, all while being aware that the chair model I had purchased was no longer available. Their lack of accountability and transparency is deeply troubling. Even more disheartening was the callous response from a representative named Jennifer, who callously suggested that providing a replacement chair would set a precedent, implying that they were more concerned about their reputation than customer satisfaction. My attempts to escalate the issue were met with empty promises of a call from an account manager, adding insult to injury as my subsequent calls were conveniently "dropped." My experience with has been nothing short of distressing, and I caution anyone seeking to invest their hard-earned money in furniture to steer clear of this company. The sheer lack of integrity, empathy, and professionalism displayed by their team has left me not only empty-handed but also deeply disillusioned.


Abbyson is a renowned online retailer specializing in high-quality home furniture and décor. With a diverse range of products and a user-friendly website, Abbyson has gained a reputation for providing top-notch customer service and offering stylish and durable furniture pieces. In this editorial review, we will explore various aspects of including pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

  • Wide selection of high-quality furniture
  • Competitive pricing
  • Efficient and reliable customer service
  • User-friendly website
  • Limited international shipping options

User Experience offers a seamless user experience with its intuitive navigation and well-organized categories. Users can easily browse through different furniture collections and find detailed product descriptions, specifications, and customer reviews. The website is fast-loading and responsive, ensuring a smooth shopping experience across devices.

Pricing and Value for Money provides competitive pricing, considering the high-quality and durability of their furniture pieces. While some items may be more expensive than average, the superior craftsmanship and materials used justify the price. Abbyson ensures excellent value for money by offering products that are built to last.

Customer Service prides itself on its exceptional customer service. Their dedicated support team promptly responds to inquiries via phone, email, or live chat, providing helpful assistance and guiding customers throughout their shopping journey. Abbyson also offers after-sales support, ensuring customer satisfaction even after the purchase.

Product Quality and Selection

Abbyson offers a wide selection of furniture and décor, ranging from luxurious leather sofas to elegant dining sets. Their products are made with high-quality materials and exquisite craftsmanship, ensuring durability and long-lasting beauty. With attention to detail, Abbyson curates furniture pieces that cater to various styles and preferences, allowing customers to find the perfect fit for their homes.

Website Usability boasts a user-friendly website design, featuring clear navigation menus, prominent search functionality, and well-structured product pages. The website's intuitive layout makes it easy for customers to find and compare products, view multiple images, and access essential information effortlessly. Its responsive design ensures a consistent and enjoyable browsing experience across desktop and mobile platforms.

Returns and Exchanges has a hassle-free returns and exchanges policy. Customers have the option to return or exchange eligible items within a specified timeframe, provided they are in their original condition and packaging. The company offers clear instructions and facilitates the return process to ensure customer satisfaction.

Promotions and Discounts

Abbyson frequently offers promotions and discounts, making their products more accessible to a broader range of customers. Visitors to their website can find ongoing sales, seasonal discounts, and exclusive offers, helping them save money on their desired furniture pieces.


With a strong reputation in the furniture industry, Abbyson has garnered trust and recognition for its commitment to providing high-quality products and impeccable customer service. Their focus on customer satisfaction has resulted in positive reviews and repeat business, solidifying their reputation as a reliable furniture retailer.

Payment Options offers a variety of payment options to cater to different customer preferences. Customers can conveniently complete their purchases using major credit cards, such as Visa, Mastercard, American Express, and Discover. Additionally, Abbyson accepts payments through PayPal, ensuring a secure and seamless checkout experience.

Loyalty Programs rewards customer loyalty through their loyalty programs, providing exclusive benefits to repeat shoppers. These programs may include perks such as early access to sales, special promotions, and personalized offers, enhancing the overall shopping experience for loyal customers.

Customer Reviews encourages customers to share their experiences and provide feedback on their purchases. This enables prospective buyers to make informed decisions based on the real-life experiences of others. The website prominently displays customer reviews, allowing shoppers to gauge the quality and satisfaction levels associated with each product.

Community Involvement

Abbyson believes in giving back to the community and actively participates in philanthropic endeavors. They support various charitable organizations and initiatives that align with their values, demonstrating their commitment to social responsibility.

Shipping and Costs provides reliable shipping services within the United States. Shipping costs vary depending on the size, weight, and destination of the items. The company strives to ensure prompt delivery and provides tracking information to keep customers informed throughout the shipping process. However, international shipping options are currently limited. In conclusion, excels in offering high-quality furniture with a wide selection, competitively priced items, excellent customer service, and a user-friendly website. Their commitment to product quality, customer satisfaction, and community involvement solidifies their position as a reputable and trustworthy online retailer in the furniture industry. Whether you're looking to furnish your home or add a touch of elegance, is a reliable destination for all your furniture needs.