Abctickets Reviews

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80 Reviews

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In the Big Sales category

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30% users rated Terrible
10% users rated Poor
10% users rated Average
23% users rated Very Good
28% users rated Excellent
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Introduction: is a popular online ticket marketplace that offers a wide range of tickets for various events such as concerts, sports games, theater shows, and more. With a user-friendly website and a reputation for reliable service, aims to provide a seamless ticket-buying experience for its customers.

Pros and Cons:

  • Pros:
    1. Extensive selection of tickets for various events
    2. User-friendly website with easy navigation
    3. Secure payment options
    4. Responsive customer service
    5. Competitive pricing
    6. Regular promotions and discounts
  • Cons:
    1. Occasional high service fees

User Experience: offers a seamless and user-friendly experience for customers. The website's intuitive design allows users to easily search for and purchase tickets from various categories. The filtering options further enhance the user experience by enabling customers to narrow down their search based on specific criteria such as date, location, and price range. The checkout process is straightforward, and customers receive their tickets promptly via email or mail.

Pricing and Value for Money: offers competitive pricing for the tickets it sells. While there might be occasional high service fees, the overall value for money remains satisfactory. The marketplace ensures transparency in pricing, displaying the face value of tickets along with any additional charges upfront. Customers can compare prices from different sellers and make an informed decision about their purchase.

Customer Service: values its customers and provides responsive customer service. The website offers a comprehensive FAQ section to address common queries and concerns. In case of any further assistance, customers can reach out to the support team via email or phone. The customer service representatives are knowledgeable, helpful, and strive to resolve any issues promptly.

Product Quality and Selection: ensures that the tickets available on its platform are genuine and valid for entry. The marketplace partners with trusted sellers and ticket providers, guaranteeing the authenticity of the tickets sold. The selection of tickets is vast, covering a wide range of events across different locations. Customers can find tickets for popular concerts, sports events, theater shows, and more.

Website Usability:

The website is designed with user-friendliness in mind. The intuitive interface allows customers to easily navigate through different sections and find their desired tickets. The search functionality is robust, providing relevant results based on user input. Additionally, the website is optimized for mobile devices, ensuring a seamless experience for on-the-go customers.

Returns and Exchanges: has a clear and transparent returns and exchanges policy. In case an event is canceled or rescheduled, customers are eligible for a refund or exchange, subject to the terms and conditions specified by the event organizers and ticket providers. The marketplace ensures prompt communication and assistance in such scenarios, aiming to provide a hassle-free resolution for customers.

Promotions and Discounts: regularly offers promotions and discounts to its customers. These can range from seasonal offers to exclusive discounts for specific events or ticket categories. Customers can stay updated about the latest promotions through email newsletters or by visiting the website's dedicated promotions section. These promotional deals add value to the overall ticket-buying experience.

Reputation: has established a positive reputation within the online ticket marketplace. The platform has garnered a loyal customer base due to its reliability, authenticity, and commitment to customer satisfaction. The marketplace has received favorable reviews from customers, further contributing to its reputable standing.

Payment Options: offers a variety of secure payment options to ensure convenience and safety for its customers. Customers can choose to pay using major credit cards, including Visa, Mastercard, American Express, and Discover. Additionally, PayPal is also accepted as a payment method, adding further flexibility for customers.

Loyalty Programs: currently does not have a formal loyalty program in place. However, the marketplace occasionally offers exclusive deals or discounts to its loyal customers as a token of appreciation.

Customer Reviews: values customer feedback and actively encourages customers to share their experiences. The marketplace provides a dedicated section for customer reviews on its website, allowing potential buyers to gauge the reliability and quality of service. Customer reviews on third-party review platforms also reflect the marketplace's commitment to customer satisfaction.

Community Involvement: actively engages with its community by supporting charitable initiatives and local events. The marketplace partners with various organizations to contribute to social causes and promote access to entertainment for a wider audience.

Shipping and Costs: offers multiple shipping options for ticket delivery, including electronic ticket delivery via email and standard mail delivery. The associated shipping costs vary depending on the selected delivery method. Customers are provided with clear information about the shipping costs during the checkout process, allowing them to make an informed decision.