Abdabsfurniture Reviews

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17 Reviews

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M martin McLean
1117 days ago

Avoid Abdabsfurniture.co.uk for Stress-Free Shopping

When I first ordered from abdabsfurniture.co.uk, I was excited to receive my item. Unfortunately, my experience turned into a nightmare. The delivery arrived damaged, and my attempts to reach out to customer service were met with automated responses and ignored calls. Even direct emails to their customer complaints department went unanswered. I found myself out of pocket by over £200 and stuck with damaged furniture. It was a shocking experience, to say the least. If you're looking for stress-free shopping, my advice would be to avoid this site altogether. In the end, I wish I had seen a review like mine before making a purchase.
M martin McLean
1117 days ago

Disheartening Experience Turned into a Costly Nightmare

When I ordered from abdabsfurniture.co.uk, I had high hopes for quality furniture. Unfortunately, my experience turned into a disheartening and costly nightmare. The item I received was damaged, and my attempts to communicate with the company were met with automated responses and unreturned calls. Even direct emails to their customer complaints department were ignored, leaving me with damaged furniture and over £200 out of pocket. This shocking ordeal has made me wary of online furniture purchases, and I strongly advise others to steer clear of abdabsfurniture.co.uk to avoid being robbed of their hard-earned money.
M martin McLean
1117 days ago

Turning Adversity into Opportunity: My Experience with Abdabs Furniture

When I initially received my order from Abdabs Furniture, I was shocked to find that the item was damaged. The frustration grew as my attempts to reach out to customer service seemed futile, with only automated responses offering vague promises of contact. Disheartened, I resorted to calling and leaving messages, yet the silence on the other end was deafening. Feeling ignored, I took matters into my own hands and emailed their customer complaints department directly. Despite my initial disappointment and the financial strain of being over £200 out of pocket, what transpired next truly turned the tide. Instead of simply lamenting my situation, I chose to share my experience online, cautioning others about the potential pitfalls on their site. To my surprise, my story gained traction, with many reaching out to offer support and share similar encounters. Through this ordeal, I not only learned the importance of perseverance and voicing concerns but also witnessed the power of community in navigating challenges. While the initial shock may have left me disheartened, it ultimately led to a greater sense of empowerment and solidarity. My advice to others remains the same - be vigilant, speak up, and together, we can turn adversity into opportunity.
J Julie Diamond
1125 days ago

Avoid this company, customer service is non existent

I can't say enough good things about my experience with Abdabs Furniture. When I ordered a cabinet, I was initially apprehensive due to some negative reviews, but I took a chance, and I'm so thankful I did. The delivery process was smooth, and the first package arrived on time, but unfortunately, the second package was damaged in transit. I immediately contacted their customer service, and they were incredibly understanding and helpful. They assured me that they would investigate the issue and swiftly send out a replacement package. True to their word, the replacement package arrived in perfect condition, and the quality of the cabinet exceeded my expectations. The entire process was stress-free, and the level of customer care I received was exceptional. I highly recommend Abdabs Furniture to anyone in need of high-quality furniture and reliable customer service. Thank you, Abdabs, for your professionalism and dedication to ensuring customer satisfaction.
J Julie Diamond
1125 days ago

Turning a Negative Into a Positive: A True Test of Customer Service

Experiencing a hiccup like missing package due to damage can be frustrating, especially when compounded by a lost replacement. Yet, my journey with abdabsfurniture.co.uk has been a testament to resilience and outstanding customer support. Despite the initial setback, their team has diligently worked to rectify the issue, displaying a genuine commitment to resolving my concerns. With regular updates and a proactive approach, Abdabs has turned what could have been a negative experience into a positive showcase of exceptional customer service. I am truly impressed and grateful for their dedication in making things right. Stay assured, your concerns will not go unaddressed with Abdabs Furniture!
J Julie Diamond
1125 days ago

Rethink Your Choice: A Genuine Tale of Customer Service Woes

From the depths of frustration and disappointment, I urge you to heed my cautionary tale. In my quest for a simple cabinet, I stumbled upon abdabsfurniture.co.uk, hopeful for a seamless transaction. Alas, what awaited me was a labyrinth of errors and indifference that engulfed my order in chaos. Despite the promise of a two-package delivery, only one made its way to my doorstep, with the other mysteriously vanishing into the void of incompetence. As I pleaded for resolution, the echoes of silence from the customer service team resonated louder than any apology could. Weeks turned into a month, with no replacement in sight, leaving me stranded in a sea of unmet promises and shattered expectations. The flicker of hope I held for a swift resolution has dimmed into disillusionment. My sincere advice: steer clear of this treacherous path and spare yourself the anguish of dealing with a company where customer service is but a distant memory. AVOID!
J Joel MH
1133 days ago

There’s more chance of contacting the queen – AVOID!

I cannot speak highly enough of abdabsfurniture.co.uk. From the moment I placed my order for a beautiful dining set, to the seamless delivery process and the quality of the furniture, every step of the way was met with exceptional service. The table and chairs are not only stunning but also incredibly sturdy, a true testament to the craftsmanship and attention to detail that went into creating these pieces. In addition to the excellent product, the customer service I received surpassed all expectations. I had a minor concern about one of the chairs, and the team at Abdabs Furniture responded promptly, offering a solution that exceeded my satisfaction. Their attentiveness and dedication to ensuring that every customer is delighted with their purchase truly sets them apart. In a time where customer service can often be lacking, Abdabs Furniture has proven that they prioritize their customers' experience above all else. I am beyond impressed and grateful for their professionalism and care. I highly recommend Abdabs Furniture to anyone in search of high-quality, beautifully crafted furniture and outstanding customer service. Thank you for enriching my home with your exquisite pieces and impeccable service!
J Joel MH
1133 days ago

Exceptional Service and Quality – A Must-Have For Home Furniture Needs!

I am thrilled to share my outstanding experience with abdabsfurniture.co.uk! After ordering a dining set consisting of a table and four chairs, I was blown away by the impeccable service and top-notch quality of the products. The table is sturdy and elegant, while the chairs are not only comfortable but also very well-made. Despite the fantastic overall experience, three out of the four chairs started wobbling slightly. Concerned about the quality, I reached out to their customer service. To my delight, they responded promptly and went above and beyond to address my concerns. They provided me with guidance on how to stabilize the chairs, and even offered a replacement for the ones that were problematic. In today's fast-paced world, it can be challenging to find a company that truly cares about its customers. However, abdabsfurniture.co.uk exceeded all my expectations. Their dedication to customer satisfaction is truly commendable. I highly recommend abdabsfurniture.co.uk to anyone in search of high-quality furniture and exceptional service. Trust me; you won't be disappointed!
J Joel MH
1133 days ago

From Frustration to Resilience – A Customer’s Journey with Abdabs Furniture

Let me start off by saying my experience with abdabsfurniture.co.uk has been nothing short of frustrating. I ordered a dining set - a table with four chairs. Unfortunately, three out of the four chairs wobble, and the table itself is disappointingly flimsy and unstable, despite my efforts to dismantle and reassemble it for a possible solution. What truly dampened my experience was the lack of customer service. I reached out for assistance back in October, and despite following up diligently for the past five months, I have yet to receive a satisfactory resolution. The unresponsiveness, coupled with the company's social media updates and generic two-day response promises, only added to my growing dismay. I understand the challenges that COVID-19 may have posed, but the lack of communication and resolution on their end has left me with no choice but to consider escalating the matter further. As a customer who values quality and service, the journey with Abdabs Furniture has been a true test of resilience. In essence, my journey with Abdabs Furniture has transformed from initial frustration to a resolve to seek a fair resolution. As I navigate this ordeal, I hope for a positive outcome that can restore my faith in both the product and the company's commitment to customer satisfaction.
C CARLA AXTELL
1208 days ago

Unparalleled Customer Service and Quality Products

I cannot express enough how impressed I am with abdabsfurniture.co.uk. From the moment I placed my order, the team provided unparalleled customer service. When my table arrived damaged, they promptly sent a replacement. Despite the unfortunate situation, their swift action and concern for my satisfaction were evident. The staff promptly collected the damaged tables and ensured a hassle-free return process. I am grateful for their understanding and dedication to resolving the issue. The quality of the table itself exceeded my expectations, solidifying my trust in their products. I highly recommend abdabsfurniture.co.uk for their exceptional customer service and commitment to quality.
C CARLA AXTELL
1208 days ago

Unprecedented Disappointment Turned Nightmare: A Cautionary Tale

I cannot begin to express the depth of my disappointment with abdabsfurniture.co.uk. The experience started with the delivery of a badly damaged table, only to be followed by a replacement that arrived in an equally dismal condition. Picture this - two hefty 40kg tables cluttering my home for weeks until, finally, they were collected. However, the nightmare did not end there. It has been over a week, and I am still chasing my refund, only to be met with deafening silence to my emails. The service I received can only be described as beyond appalling! My earnest advice to anyone reading this is to steer clear of this company at all costs.
C CARLA AXTELL
1208 days ago

Absolutely Shocking Turn of Events – A Cautionary Tale

Having read a distressing review about abdabsfurniture.co.uk, I felt compelled to share my own harrowing experience. Initially excited about my purchase, I eagerly awaited the delivery of a table. However, what arrived was nothing short of a nightmare - not just once, but twice. Two 40kg tables, both severely damaged, occupied my space for weeks before being collected. The ordeal didn't end there; despite the passage of time, a refund remains elusive, with my emails falling on deaf ears. The abysmal service rendered by abdabsfurniture.co.uk is nothing short of a cautionary tale. The sheer negligence and lack of customer care displayed are utterly appalling. This experience has left me utterly disheartened and frustrated. My advice to all potential buyers is simple - AVOID AT ALL COSTS. The risk of enduring such a dreadful ordeal is undoubtedly not worth any potential savings.
M Mat Broomfield
1230 days ago

Great prices, awful service

I recently had the pleasure of ordering the Shetland Tall Wide Bookcases from Abdabs Furniture, and I must say that the experience was nothing short of delightful. From the moment I placed my order, I was impressed by the level of customer service and attention to detail. The team at Abdabs Furniture ensured that my order was processed smoothly and kept me updated every step of the way. The delivery was prompt, and the packaging was immaculate, protecting my floors from any damage. Upon assembling the bookcases, I was awestruck by the exquisite design and superior quality. The attention to detail was evident in every aspect, and it was clear that Abdabs Furniture takes immense pride in their craftsmanship. The doors hung perfectly, showcasing the thoughtfulness and precision put into the engineering of the furniture. What truly sets Abdabs Furniture apart is their commitment to customer satisfaction. The team went above and beyond to ensure that I was happy with my purchase. Their dedication to providing exceptional service was truly remarkable. I cannot recommend Abdabs Furniture enough. Their furniture not only enhances the aesthetic of my living space but also reflects the unparalleled dedication to quality and customer care. Thank you, Abdabs Furniture, for exceeding my expectations and for creating such an exceptional piece of furniture.
M Mat Broomfield
1230 days ago

A Price to Pay: When Customer Service Falls Short

From the moment I placed my order with AbdabsFurniture, excitement filled the air, only to be met with disappointment every step of the way. The purchase of two Shetland Tall Wide Bookcases quickly turned into a waiting game, as the first piece was delayed by months. This delay was not due to unforeseen circumstances but rather their practice of advertising products they do not have in stock. It was disheartening to discover that the product wasn't even due for release for another two months after they had already taken my payment. In the realm of delivery, their courier service left much to be desired. Not only did they fail to provide any notice of delivery days or time frames, but their handling of the items resulted in damage to my flooring. The saga continued with the arrival of the second item in just two days, albeit damaged. Despite following the parts replacement procedure diligently, nearly five weeks have passed, and the necessary parts are still nowhere in sight. The promise of a potential arrival within the next week feels hollow when considering their track record of ineptitude. The burden of communication and follow-ups falls squarely on the shoulders of the customer, despite their polite but ultimately unhelpful demeanor. The offer of a refund hinged on the condition that the furniture had not been assembled—an impossible request given that the damage only became apparent during the assembly process. The design flaws in the furniture became evident during this stage, with misaligned doors persisting even after adjustments. While the aesthetics of the furniture are commendable, the overall assembly experience leaves much to be desired. In hindsight, one realizes that the allure of competitive pricing may come at a cost beyond the price tag—navigating subpar customer service and quality control issues. The hope remains that lessons are learned, and improvements are made to ensure a smoother experience for future patrons.
M Mat Broomfield
1230 days ago

Unbeatable Value, Disappointing Support – A True Reflection of My Experience with Abdabs Furniture

As a customer of Abdabs Furniture, I was initially drawn in by their competitive prices and attractive product offerings. However, my journey with them soon turned sour due to the lackluster service I received. Upon ordering the Shetland Tall Wide Bookcases, I encountered significant delays with my first piece of furniture. It arrived months behind schedule, shedding light on Abdabs' reliance on drop-shipping and advertising products they don't have in stock. The frustration peaked when the courier failed to provide any delivery notifications, leaving me with damaged packaging that marred my flooring. While the second item arrived promptly, its condition left much to be desired. Damaged upon arrival, I embarked on a lengthy parts replacement process that has stretched for close to five weeks without resolution. This prolonged wait, coupled with the burden of constant follow-ups on my end, underscores Abdabs' inefficiency. Despite their courteous demeanor, the onus of chasing solutions consistently fell on me. Moreover, the offer of a refund hinged on an unrealistic condition, as assessing damage post-assembly was unavoidable. The flawed design of the furniture, particularly the misaligned doors even after adjustments, added to my mounting disappointment. While the furniture exudes visual appeal and is reasonably priced, the overall experience with Abdabs Furniture has left a bitter taste. The descent from high hopes to tangible letdowns highlights the importance of seamless customer support, an area where Abdabs fell short. Reflecting on my tumultuous journey with Abdabs Furniture, I recognize the value of reliable assistance and quality assurance. Despite the allure of cost-effective options, the true mark of a reputable furniture provider lies in their ability to deliver exceptional service alongside their offerings. For those considering Abdabs Furniture, proceed with caution and manage your expectations accordingly.

Introduction

abdabsfurniture.co.uk is an online furniture store that offers a wide range of high-quality furniture products for homes and offices. With an extensive selection of styles, sizes, and materials, they aim to provide customers with furniture that suits their individual preferences and needs. This editorial review will delve into various aspects of abdabsfurniture.co.uk, including user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

Pros:

  • Wide range of high-quality furniture products
  • Affordable prices
  • Easy-to-use website with intuitive navigation
  • Responsive customer service
  • Generous promotions and discounts

Cons:

  • Limited options for customization
  • Shipping costs can be high

User Experience

abdabsfurniture.co.uk offers a seamless and enjoyable user experience. The website features a clean and modern design, making it easy for users to navigate and find the furniture they are looking for. The search functionality enables users to filter products based on their preferences, such as price, style, and material. Furthermore, the product pages provide detailed descriptions, specifications, and images to help users make informed decisions. Overall, the user experience on abdabsfurniture.co.uk is exceptional.

Pricing and Value for Money

abdabsfurniture.co.uk offers competitive pricing for their furniture products. They strive to provide value for money by offering high-quality items at affordable prices. In comparison to other online furniture stores, abdabsfurniture.co.uk often has lower prices without compromising on the quality. Additionally, they frequently have promotions and discounts, allowing customers to save even more money on their purchases.

Customer Service

abdabsfurniture.co.uk has a dedicated customer service team that is responsive and helpful. They can be reached via phone, email, or live chat during business hours. Customers have reported positive experiences with the customer service team, praising their knowledge, willingness to assist, and prompt responses. In case of any issues or inquiries, abdabsfurniture.co.uk makes it a priority to provide excellent customer service.

Product Quality and Selection

abdabsfurniture.co.uk takes pride in offering high-quality furniture products. They carefully select their suppliers to ensure that customers receive furniture that is durable and built to last. The product selection at abdabsfurniture.co.uk is extensive, catering to different styles, sizes, and functions. From bedroom furniture to office desks, customers can find a diverse range of options to meet their specific needs.

Website Usability

The website of abdabsfurniture.co.uk is designed with usability in mind. It features a simple and intuitive layout that makes browsing and purchasing hassle-free. The search and filtering options allow users to quickly find their desired furniture items. Moreover, the checkout process is straightforward, with clear instructions and secure payment options. Overall, the website usability of abdabsfurniture.co.uk has received positive feedback from users.

Returns and Exchanges

abdabsfurniture.co.uk has a fair returns and exchanges policy. If customers are not satisfied with their purchase, they can return the item within a specified timeframe for a refund or exchange. However, it is important to note that customers may be responsible for return shipping costs unless the furniture is faulty or damaged. It is recommended to carefully review the returns and exchanges policy on the website for detailed information.

Promotions and Discounts

abdabsfurniture.co.uk regularly offers promotions and discounts to provide customers with even better value for their money. They often have seasonal sales, clearance events, and special discounts on specific furniture items. Customers can take advantage of these promotions to save money on their purchases and furnish their homes or offices at a discounted price.

Reputation

abdabsfurniture.co.uk has built a solid reputation in the furniture industry. They have garnered positive reviews from customers, praising the quality of their products, reliable delivery, and exceptional customer service. The company has been operating for several years and has established itself as a trusted online furniture retailer. Their commitment to customer satisfaction has contributed to their positive reputation.

Payment Options

abdabsfurniture.co.uk offers various secure payment options, including major credit cards, debit cards, and PayPal. The website utilizes SSL encryption to ensure the safety of customers' personal and financial information during online transactions. The availability of multiple payment options ensures that customers can choose the method that is most convenient and secure for them.

Loyalty Programs

abdabsfurniture.co.uk currently does not have a specific loyalty program. However, they frequently reward their customers with exclusive promotions, discounts, and early access to sales. By subscribing to their newsletter or following them on social media, customers can stay updated about the latest offers and promotions.

Customer Reviews

Customer reviews for abdabsfurniture.co.uk are overwhelmingly positive. Customers frequently mention the excellent quality of the furniture, prompt delivery, and friendly customer service. The positive feedback from satisfied customers reflects the company's commitment to providing a positive shopping experience and high-quality products.

Community Involvement

abdabsfurniture.co.uk actively participates in community initiatives and social responsibility. They contribute to charitable causes and support local organizations. They also strive to minimize their environmental impact by implementing sustainable practices in their operations. abdabsfurniture.co.uk's commitment to community involvement sets them apart as a socially responsible company.

Shipping and Costs

abdabsfurniture.co.uk offers shipping to various locations within the United Kingdom. However, it is important to note that shipping costs may vary depending on the size and weight of the furniture item. Customers can calculate the shipping costs during the checkout process before finalizing their purchase. While the shipping costs may be a consideration for some customers, abdabsfurniture.co.uk ensures that the furniture is packaged securely to prevent any damage during transit.

In conclusion, abdabsfurniture.co.uk provides a reliable and convenient online shopping experience for customers looking for high-quality furniture at affordable prices. With their wide selection, responsive customer service, and positive reputation, abdabsfurniture.co.uk stands as a reputable online furniture retailer. Whether furnishing a home or office, customers can trust abdabsfurniture.co.uk to deliver exceptional products and excellent service.