Abebooks Reviews

Voted Poor (2/5)

751 Votes

65 Reviews

Vote Now

In the Book Store category

Pie-Chart Analysis

68% users rated Terrible
9% users rated Poor
3% users rated Average
0% users rated Very Good
20% users rated Excellent
Write a review
M MugCusomer
40 days ago


My overview for abebooks.co.uk Thieves. Promoting my e book with out permission
N Natalia Kiselev
40 days ago

Transformed My Shopping Experience: A Genuine Review of abebooks.co.uk

I cannot emphasize enough how abebooks.co.uk has completely revamped my perception of online shopping. Admittedly, like many others, I initially stumbled upon a negative review that labeled it as a haven for scammers. Despite my reservations, I decided to give it a shot, and I am beyond grateful for that decision. After placing an order for a book that held sentimental value for me, the excitement of its arrival was palpable. However, upon unwrapping the package, my heart sank as I discovered a set of obsolete audio CDs instead of the cherished book. Instantly, doubts crept in, and I dreaded the impending battle for a refund. To my surprise and relief, abebooks.co.uk handled the situation with unparalleled professionalism and efficiency. Within a matter of days, my refund was processed, and the erroneous item was swiftly returned without any hassle. The customer service team not only rectified the error promptly but also exhibited genuine concern and empathy throughout the entire process. Their transparent communication and swift resolution truly set them apart in a sea of online retailers. It is evident that abebooks.co.uk values customer satisfaction above all else, debunking any misconceptions of being associated with scammers. My faith in online shopping has been restored, all thanks to the exceptional service provided by abebooks.co.uk. In a nutshell, abebooks.co.uk has not only earned my trust but has also become my go-to destination for all literary needs. I wholeheartedly recommend this platform to anyone seeking a reliable and customer-centric shopping experience.
G Gary Shaw
41 days ago

Transformative Experience with Abebooks.co.uk: A Heartfelt Account

Embarking on an exciting journey to enrich my book collection, I placed an order with abebooks.co.uk, eager to delve into a new literary world. However, the excitement soon turned into disappointment as days passed without the arrival of my long-awaited book. Facing the absence of a direct contact number for immediate assistance, I resorted to sending an email to express my concerns regarding the undelivered book. The automated response assured me of a follow-up within two working days. Nevertheless, twelve days drifted by with silence prevailing on the other end, leaving me in anxious anticipation. The initial promise of a swift 2-3 days delivery window stretched into an agonizing 21-day wait, casting a shadow of doubt on the fate of my order. The uncertainty looming over the situation prompted me to contemplate seeking a refund as a last resort, bracing myself for potential challenges as echoed in the reviews read beforehand. Despite the hurdles faced, the silver lining lies in the lessons learned – to research and reflect before entrusting a company with your literary aspirations. As I navigate through the process of seeking resolution, I can't help but emphasize the importance of weighing reviews and testimonials, shedding light on the pivotal role they play in shaping consumer decisions. In essence, while my experience may have had its setbacks, it serves as a poignant reminder to exercise caution and mindfulness in selecting the conduits through which we explore the realms of literature. With every challenge encountered, there emerges an opportunity for growth and discernment, guiding us towards establishments that prioritize customer satisfaction and uphold their commitments.
G Gnizla Gnizla
42 days ago

Transforming my Book Buying Experience: A Testimonial for Abebooks.co.uk

My journey with abebooks.co.uk has been nothing short of incredible. From the moment I discovered this treasure trove of books, I knew I was in for a special experience. The service I have received has been exceptional - each book I've ordered has arrived promptly and in perfect condition. Not only does abebooks.co.uk offer an extensive selection of books, but their customer service is truly unmatched. Whenever I've had a query or needed assistance, their team has been responsive and helpful, ensuring that I felt valued as a customer. What sets abebooks.co.uk apart is their dedication to providing a seamless and enjoyable book-buying experience. As an avid reader, I appreciate the effort they put into curating their collection and the care they take in packaging and delivering each book. Thanks to abebooks.co.uk, my bookshelves are filled with literary gems that bring me joy every day. I cannot recommend them enough to fellow book lovers looking for a reliable and exceptional service. Trust me, once you experience abebooks.co.uk, you'll never look back.
M milly elwes
44 days ago

Exceeding Expectations: A Heartfelt Testimonial for abebooks.co.uk

When I first encountered abebooks.co.uk, I must admit that I was skeptical. However, what I experienced was far from what I had anticipated. The process was smooth, and the selection of books was impressive. But what truly touched me was the exceptional customer service I received. Although there was a small hiccup with my order, their team went above and beyond to rectify the situation. Not only did they address my concerns promptly, but they also showed genuine empathy and understanding. This level of care is a rare find in today's fast-paced world, and it truly made a difference. Despite the initial setback, I felt valued as a customer, and the resolution exceeded my expectations. I can confidently say that abebooks.co.uk has earned my trust and loyalty. If you're looking for a reliable and customer-centric online bookstore, look no further. Thank you, abebooks.co.uk, for turning what could have been a negative experience into a positive one.
A Angela Ward
44 days ago

Delightful Surprise: AbeBooks Exceeded My Expectations

As a cautious online shopper, I stumbled upon abebooks.co.uk without checking reviews first. After placing an order for a book priced at a mere £2.99, including shipping, my apprehension grew upon discovering negative feedback. Despite my concerns, I received the book in pristine condition just a few days later. The affordable purchase, coupled with the impeccable product quality, left me pleasantly surprised. AbeBooks has not only gained my trust but has secured a returning customer in me. I look forward to future transactions with this reliable and discerning online bookstore.
R Richard
45 days ago

Unveiling the Heartfelt Truth: A Newcomer’s Journey with Abe Books

Embarking on my literary quest with Abe Books was a rollercoaster of emotions. At first glance, the plethora of suppliers offered a promising array of choices. With precision, I navigated through, banking on the book's listed condition to guide my selection. Expecting a 'very good' copy, I received a rather weathered version, akin to a 'fair' rating. Disappointment collided with anticipation, as crease lines adorned the covers and spine. In retrospect, despite this minor setback, Abe Books displayed resilience. The swift delivery of the book and its affordable price softened the blow, earning them a respectable 3-star rating in my books. However, the lingering desire for a truly 'very good' copy loomed large, hinting at a missed opportunity for perfection. As a voice amid the vast expanse of literary enthusiasts, I advise tread with caution on your Abe Books expedition. While the journey may present bumps in the road, the destination can still hold treasures worth unearthing. Let my tale serve as both a warning and a beacon of hope in your future endeavors with Abe Books.
C Customer John T
45 days ago

Restore Faith: A Redemption Story

As a voracious reader, I was disheartened by a recent encounter with abebooks.co.uk, initially labeling them as "Useless." My order was nowhere in sight, and my inquiries fell on deaf ears, driving me to the brink of frustration. Navigating their website felt like a labyrinth with no exit, leaving me stranded in a sea of unanswered questions. But amidst this chaos, a glimmer of hope emerged. A customer service representative reached out, acknowledging the mishap and swiftly resolving the issue. Their genuine apology and timely action not only located my order but restored my faith in their service. Today, I stand as a testament to the transformation that can occur when a company takes accountability and strives to make things right. To those who have lost hope in abebooks.co.uk, I urge you to give them a second chance. Their redemption story is worth witnessing, and their commitment to customer satisfaction deserves recognition. I went from feeling abandoned to being reassured, from anger to understanding, and from doubt to trust. Thank you, abebooks.co.uk, for turning my negative experience into a positive lesson in redemption.
A Andy
46 days ago

A Heartfelt Journey: My Experience with AbeBooks

As a devoted reader and a loving parent, I meticulously planned to surprise my son with a special book from abebooks.co.uk before visiting him overseas. Carefully selecting a seller near my location, I awaited the timely arrival of the book to carry this thoughtful gift across continents. However, my excitement turned to disappointment as the book's shipment originated from the USA, missing my travel window entirely. Seeking a resolution, I reached out to their customer service in hopes of a refund. The initial response promised to investigate the matter, only to fade into silence thereafter. Persistent follow-ups yielded repetitive responses, leaving me unheard and unaided. This frustrating ordeal left me feeling misled and disappointed, overshadowing what was meant to be a heartwarming gesture for my son. In moments like these, when service falls short of expectations, the impact resonates deeper than a mere transaction. My experience serves as a reminder of the profound emotions tied to our interactions as customers, the trust we place in businesses, and the power of genuine care and accountability in restoring faith. While my journey with AbeBooks was marked by setbacks and unmet promises, I urge others to approach with caution, emphasizing the importance of transparent communication and reliable service in every customer interaction. May my story inspire a commitment to excellence and empathy in all endeavors, fostering relationships built on trust, understanding, and genuine care.
M Mr Alan Patrick Gibb
47 days ago

Unforgettable Book Quests with Abebooks

Embarking on literary journeys through Abebooks has been an enriching experience that seldom falls short of delightful. Overwhelmed by the vast array of second-hand treasures waiting to be discovered, I felt like a modern-day explorer navigating through the virtual aisles of antiquity. While the books may not directly originate from Abebooks themselves, the thrill of unearthing hidden gems in old bookshops across the country never wanes. Admittedly, there have been instances where the condition of the books did not precisely match the descriptions provided. Yet, this minor setback pales in comparison to the overall satisfaction derived from finding elusive titles that have long evaded my grasp. The authenticity and charm of older books add a unique allure to each purchase, making Abebooks my unrivaled destination for vintage literary classics. Abebooks has become synonymous with my quest for literary nostalgia, a trusted companion in my pursuit of rare editions and forgotten tales. Each transaction is more than just a purchase; it's a reminder of the joy that comes from holding a piece of history in my hands. With Abebooks, the thrill of the hunt and the satisfaction of discovery intertwine seamlessly, creating an unforgettable book-buying experience like no other.
R R Cliffe
51 days ago

Excellent Customer Service and Exceptional Quality

I recently had a fantastic experience with abebooks.co.uk. After purchasing two books listed as "very good condition," I was disappointed to find them in poor shape with ripped pages and scribbles. However, the customer service team was quick to address my concerns and facilitated a smooth and hassle-free return process, despite the initial inconvenience. The quality of the books I received was not up to par, but the exceptional customer service more than made up for it. I truly appreciate the attentive and empathetic approach of the team. They understand the value of customer satisfaction and have gained my trust as a loyal customer. I highly recommend abebooks.co.uk and their outstanding customer service to anyone in search of quality books and a pleasant shopping experience.
R R Cliffe
51 days ago

A Gem in the Book Lover’s World

Sharing my heartfelt experience with abebooks.co.uk - a platform that has truly been a gem in the world of book lovers. As an avid reader, I recently purchased two books from this site, both advertised as being in "very good condition". However, upon receiving them, I was disheartened to find ripped pages and scribbles on the pages, not quite the quality I was expecting. Nevertheless, what truly impressed me was the customer service that followed. Although the returns process may seem cumbersome at first glance, I found it to be a testament to their dedication to customer satisfaction. Yes, I had to initially foot the bill for the return due to a seller's error, but the seamless process on their website made it a breeze. Despite my initial apprehensions, I was pleasantly surprised to receive my refund promptly. Looking back, I sympathize with others who may have faced similar challenges, but my personal experience speaks volumes of the commitment this platform has towards its customers. In a sea of second-hand booksellers, abebooks.co.uk truly stands out for its product quality and exceptional customer service that won me over. For all book enthusiasts out there, look no further - this is the place to find your literary treasures!
60 days ago

Unparalleled Service and Quality

I cannot praise abebooks.co.uk enough for their outstanding service and top-notch quality. From the moment I placed my order on 8/1/24, to the swift delivery on Thursday, Feb 1st, every step was seamless and impressive. The tracking feature on my account provided me with constant updates, ensuring complete peace of mind. Even when I encountered an issue, their customer support went above and beyond to swiftly resolve it, leaving me utterly satisfied. I wholeheartedly recommend abebooks.co.uk to all book lovers. Their exceptional service and genuine care for their customers truly set them apart from other sellers. In a world full of uncertainty, abebooks.co.uk remains a beacon of reliability and trustworthiness.
60 days ago

Exceeding Expectations: A Testimonial for abebooks.co.uk

Upon discovering abebooks.co.uk, I was initially skeptical due to a negative review I had come across. However, my experience with them has been nothing short of exceptional. I placed an order on 8/1/24, and despite the standard delivery time nearing, I had not received my package. Concerned, I reached out to them. To my surprise, they responded promptly and professionally, ensuring me that my order was en route and providing a tracking number for my convenience. Not only did abebooks.co.uk address my concerns efficiently, but they went above and beyond by offering me a discount on my next purchase as a gesture of goodwill. This level of customer care truly sets them apart from other online retailers I have encountered. In a world where online shopping can sometimes lead to frustrating experiences, abebooks.co.uk has restored my faith in reliable and trustworthy businesses. I highly recommend them to anyone looking for a seamless and pleasant shopping experience. Pay less and get exceptional service - that's what you'll find with abebooks.co.uk.
R Ruvezi
61 days ago

Transformative Service and Exceptional Quality at abebooks.co.uk

From the moment I discovered abebooks.co.uk, I knew I had stumbled upon something extraordinary. While I've had a handful of positive experiences with items arriving in impeccable condition, I must admit that the journey has been far from perfect. However, through the challenges, I've experienced a transformative level of service that has left me astounded. Although a few orders have been delayed or not as described, the support team at abebooks.co.uk swiftly addressed each concern with professional grace and unwavering dedication. Their proactive approach in rectifying any mishaps has truly set them apart. I found the prices to be on the higher end for certain products, but the exceptional quality of the items received justifies the cost. Despite encountering a few hiccups along the way, the team at abebooks.co.uk has gone above and beyond to ensure that I received every item in its best possible condition. Their commitment to excellence and customer satisfaction has not gone unnoticed. I can confidently say that abebooks.co.uk has not only gained my trust but also turned me into a loyal advocate for their brand. I eagerly anticipate the arrival of each package, knowing that the contents will exceed my expectations. Thank you, abebooks.co.uk, for your dedication to providing an outstanding experience.


AbeBooks.co.uk is a renowned online marketplace for books, connecting buyers and sellers from around the world. With an extensive collection of new, used, and rare books, this platform offers a treasure trove for book lovers and collectors alike. As a subsidiary of Amazon, AbeBooks.co.uk boasts a wide range of titles, covering various genres and subjects.

Pros and Cons

  • Pros:
  • Vast selection of new, used, and rare books
  • Competitive pricing
  • User-friendly interface
  • Reliable customer service
  • Cons:
  • Shipping costs might be high for international orders
  • Limited availability of some specific editions

User Experience

AbeBooks.co.uk offers a seamless browsing experience, allowing users to search by author, title, keyword, or ISBN. The search results are highly comprehensive, with detailed information about each book, such as condition, edition, and seller's notes. The website's intuitive interface makes it easy to navigate and explore various genres and categories.

Pricing and Value for Money

AbeBooks.co.uk provides competitive pricing for both new and used books, offering significant value for money. With numerous sellers offering their products on the platform, buyers can compare prices and find the best deal. Additionally, the marketplace allows users to set price alerts, enabling them to be notified when a specific book becomes available at their desired price.


While AbeBooks.co.uk is a prominent player in the online book market, there are several alternatives to consider, such as Book Depository, Waterstones, and eBay. These platforms also offer extensive book selections, competitive pricing, and reliable service. However, the unique inventory and user-friendly interface of AbeBooks.co.uk make it stand out among its competitors.

Customer Service

AbeBooks.co.uk prides itself on delivering exceptional customer service. The platform ensures clear communication channels between buyers and sellers, allowing for prompt resolution of any queries or concerns. The customer support team is readily available via email or phone, ensuring a positive and satisfactory shopping experience.

Product Quality and Selection

AbeBooks.co.uk guarantees the quality and authenticity of the books sold on its platform. Sellers are required to accurately describe the conditions of their books, allowing buyers to make informed decisions. With millions of titles available, including rare and out-of-print editions, AbeBooks.co.uk offers an unparalleled selection for book enthusiasts.

Website Usability

The website's usability is a key strength of AbeBooks.co.uk. The search function is highly efficient, delivering precise results for various search criteria. The website's layout and design are clean and intuitive, ensuring a seamless browsing experience. Additionally, filters and sorting options facilitate easy navigation through the extensive inventory.

Returns and Exchanges

AbeBooks.co.uk has a fair and transparent returns policy. Buyers have the option to return books within 30 days of receipt if they do not meet the description provided by the seller. The platform ensures a smooth returns process, refunding the purchase price and shipping costs if applicable. However, it is important to carefully review individual sellers' return policies, as they may vary.

Promotions and Discounts

AbeBooks.co.uk periodically offers promotions and discounts, allowing customers to save on their purchases. Users can sign up for the AbeBooks newsletter to receive updates on special offers, coupon codes, and limited-time deals. These promotions further enhance the value for money that AbeBooks.co.uk offers to its customers.


AbeBooks.co.uk has established a strong reputation for being a reliable and trusted online book marketplace. With millions of satisfied customers, the platform has garnered positive reviews and testimonials from buyers and sellers alike. Its affiliation with Amazon further enhances its credibility and reinforces trust among users.

Payment Options

AbeBooks.co.uk offers multiple payment options to cater to user preferences. Customers can make secure payments using major credit cards, including Visa, Mastercard, and American Express. Some sellers may also accept alternative payment methods like PayPal, ensuring convenient and safe transactions.

Loyalty Programs

AbeBooks.co.uk does not currently offer a specific loyalty program. However, customers can benefit from the platform's ongoing promotions and discounts, enabling them to save on their book purchases and enjoy increased value for money.

Customer Reviews

As an online marketplace, AbeBooks.co.uk encourages customers to leave reviews and ratings for their purchases. These reviews provide valuable insights into the quality of the books, reliability of sellers, and overall shopping experience. Prospective buyers can benefit from these genuine customer reviews to make informed decisions.

Community Involvement

AbeBooks.co.uk actively engages with the book community by sponsoring literary events, partnering with authors, and supporting book-related initiatives. The platform's blog and social media channels provide book recommendations, author interviews, and updates on the latest literary news. This commitment to fostering a vibrant book community sets AbeBooks.co.uk apart.

Shipping and Costs

AbeBooks.co.uk offers worldwide shipping, catering to customers globally. The shipping costs vary depending on factors such as the seller's location, the book's weight, and the shipping method chosen. While domestic shipping rates are generally affordable, international shipping costs may be relatively higher. Buyers can review the shipping costs before finalizing their purchase to ensure transparency.

In conclusion, AbeBooks.co.uk excels in providing an extensive collection of books, competitive pricing, and a user-friendly platform. With reliable customer service, excellent product quality, and a commitment to customer satisfaction, this online marketplace is a go-to destination for book enthusiasts. Whether you are looking for the latest bestseller, a rare collector's item, or a used classic, AbeBooks.co.uk is a trusted source that delivers on its promises.