Users Voice for Abebooks

83% users rated Terrible
0% users rated Poor
0% users rated Average
1% users rated Very Good
15% users rated Excellent
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Review article published on: 19 Jan 2023

Last updated by on 19 Jan 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Oct 2022 2 4.2 2.6 4.4 5 2.5
Nov 2022 5 3.9 4 2.7 1 3
Dec 2022 1 5 5 5 5 5
Jan 2023 5 3.1 2.6 4.6 4.9 1.8
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Detailed Abebooks Review by

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Recommended by 516+ verified customers on Trustpilot

'Poor'
Based on 516 reviews

Abebooks Recent User Reviews

User Rating

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Reviewer Name: Ricardo Montanari

Review Submission Date: 2023-01-12

Review Title: Nothing in stock apparently
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Review Description: Nothing in stock apparently. Take your money, hold it and then refund you weeks later.It seems I’m not the only person to have clocked onto their lack of integrity in business and apparent lack of knowledge what they are selling or have in stock. Embarrassing way of doing business.

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Reviewer Name: Jason Schulte

Review Submission Date: 2022-12-30

Review Title: Purchased some books
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Review Description: Purchased some books, never received them. Due to the holidays, lost track of the order. When I realized, after the 30 days I hadn’t received my order, they refused to return my money because “it was against their policy”. IMO site is a scam. Take your money and don’t deliver. Apparently it’s owned by Amazon, since I have no real recourse, guess I’ll adjust how much I ever shop at Amazon again. Hope Abe Books and Jeff Bezos enjoy the money they took from me.

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Reviewer Name: Upset customer

Review Submission Date: 2022-12-23

Review Title: An out of print book was ordered
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Review Description: An out of print book was ordered. It was fulfilled with a library DVD of something completely different. Scam. No way to contact vendor (phone lines that are not answered and submittal 'email' that needs information not available).

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Reviewer Name: Sad Seller

Review Submission Date: 2022-12-08

Review Title: Bait and switch company
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Review Description: Scam. I was charged $76 for a book, plus shipping. It was the last copy available so they jacked up price. It never arrived. After 2 months they mysteriously found another copy. It was not new; it was damaged. They would refund. I found a new book on Amazon for $15. This site is a scam.

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Reviewer Name: David

Review Submission Date: 2022-12-02

Review Title: ABEBOOKS DOES NOT GIVE YOUR MONEY BACK!
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Review Description: About a months ago i made a order a nd realised it was the wrong book. The seller said they initiated the refund and it would take 7 days to return... the books return process started on the 4th of November. Its now the erd of December with no sign on refund and they seem reluctant ro return my moneyOrder number - 659082586

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Reviewer Name: Kristopher Ruzicka

Review Submission Date: 2022-11-30

Review Title: There are definitely some scammers on…
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Review Description: There are definitely some scammers on the website. I've already encountered 2 out of about 8 orders. Abebooks did absolutely nothing. Sellers have ratings, but buyers can't rate sellers. Abebooks determines what ratings they give sellers. I guess it's based on how much of a bribe they give them. Very untrustworthy platform. Abebooks is there to help the scammers and cheat buyers.

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Reviewer Name: MK

Review Submission Date: 2022-11-28

Review Title: IT IS A SCAM!!!
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Review Description: IT IS A SCAM!!!I bought a book in 2019, which hasn't still arrived! I was told it was lost in transit and that I would be refunded but no refund was ever made!Details of the order are as below:Title: Developing Information SystemsAuthor: James Cadle, Tahir Ahmed, Julian Cox, Lynda GirvanBook ID: FN4504Price: 13.08Shipping: 4Description: Brand New , 5-8 days shipping with Trackign no. , worldwide shipping.Order Date: 16 August 2019Sales Order Number: 611796718Purchase Order Number: 540419097

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Reviewer Name: Kristine Daniels

Review Submission Date: 2022-11-07

Review Title: They have book vendors selling books on…
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Review Description: They have book vendors selling books on their websites that are not telling buyers the truth. They will literally allow anyone to sell books. I paid extra for expedited shipping and it took my book 2 weeks to come from Michigan to Texas. Now, I am having a hard time getting a refund since I no longer need the book.

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Reviewer Name: MurfTN

Review Submission Date: 2022-11-06

Review Title: I was defrauded by AbeBooks
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Review Description: I was defrauded by AbeBooks. I purchased a $69 hardback in New condition and received a $23 copy in good condition. The seller, Big Bill’s Books, even sent me an invoice showing that I paid for a $69 New book, but received a $23 used book. The book is clearly read, inscribed, and passages are underlined.

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Reviewer Name: Elizabeth

Review Submission Date: 2022-11-04

Review Title: They Don’t Care
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Review Description: I canceled an order but they shipped it a few days later anyway. Now I’m stuck with it and they won’t allow a return but THERE IS NO WAY TO TALK TO SOMEONE as everything is automated. They obviously don’t care about their customers.

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