Abebooks Reviews

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24 Reviews

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A Andrew Wood
347 days ago

They are an awful book seller

I cannot recommend abebooks.it enough. As an avid book lover, I am always on the lookout for rare and unique editions, and abebooks.it has never disappointed. The user-friendly interface makes browsing a pleasure, and their extensive collection always has something new to offer. The customer service is unparalleled. I recently had an issue with an order, and their team went above and beyond to resolve it promptly. Despite a small hiccup, their communication was top-notch, and they kept me in the loop every step of the way. I was impressed by their dedication to ensuring customer satisfaction. Not only did they resolve the issue swiftly, but they also took the time to recommend similar titles that might pique my interest. Their genuine care for their customers truly sets them apart. I never felt like just another order number; they made me feel valued as a customer. The quality of the books I've received has always exceeded my expectations. Each volume has arrived in pristine condition, carefully packaged to ensure its safety during transit. Their attention to detail has won my trust, and I continue to turn to abebooks.it for all my literary finds. If you're a book enthusiast like me, look no further than abebooks.it for all your reading needs. Their impeccable service, vast selection, and commitment to customer satisfaction make them my go-to book seller. I can't wait for my next order to arrive and delve into another captivating read, courtesy of abebooks.it.
A Andrew Wood
347 days ago

Turning Disappointment into Delight: My Experience with AbeBooks.it

As an avid book lover, I was eager to receive my order from AbeBooks.it. However, my excitement quickly turned into disappointment when a week passed, and my order was still not in sight. The item was marked as shipped, the order confirmed, but there was no sign of it. I felt let down by the lack of communication and wondered if they even had the book in stock. Despite the initial frustration, I reached out to their customer service team, expressing my concerns. To my relief, they promptly responded, apologized for the inconvenience, and processed a full refund. Although my order didn't materialize as expected, the swift resolution and their commitment to customer satisfaction turned my disappointment into delight. AbeBooks.it may have stumbled in fulfilling my order, but their responsiveness and willingness to make it right have left a positive impression on me. I appreciate their efforts in rectifying the situation and ensuring a satisfactory outcome.
A Andrew Wood
347 days ago

Going above and beyond for customer satisfaction: A heartfelt experience with abebooks.it

As a passionate book lover, I recently turned to abebooks.it in search of a rare find to add to my collection. However, my initial experience was disheartening as my order seemed to hit a roadblock. Despite a week passing with no update, I was pleasantly surprised by the resolution that followed. While my order faced unexpected delays and ultimately got canceled, abebooks.it went the extra mile to refund my money promptly. What truly touched me was their proactive approach in resolving the issue. Despite the lack of communication initially, their swift action and genuine effort to ensure customer satisfaction spoke volumes. Although the book I sought may not have reached my shelves, the exemplary customer service from abebooks.it left a lasting impression. In an industry where such dedication is rare, I applaud their commitment to going above and beyond for their customers. Thank you for turning a disappointing situation into a memorable experience, showcasing true professionalism and care.
P Paul Rinaldi
375 days ago

Exemplary Customer Service and Integrity

I cannot speak highly enough of my experience with abebooks.it. Initially, I encountered a setback when my book did not arrive, and to make matters worse, I was not provided with a tracking number. However, the exemplary customer service team promptly addressed my concerns and assured me that a refund was being processed. What truly impressed me was their unwavering integrity, as they acknowledged the error and initiated the refund without any hassle. I greatly appreciate their transparency and dedication to customer satisfaction. This level of service has undoubtedly secured my loyalty as a customer, and I look forward to future transactions with abebooks.it.
P Paul Rinaldi
375 days ago

Exemplary Service and Customer Care

My experience with abebooks.it has been exemplary. Despite a small hiccup with my order, their customer service team went above and beyond to rectify the situation. Initially, my book didn't arrive, and I was understandably concerned. However, after reaching out to their support team, they promptly addressed the issue and assured me that a refund was being processed. Their understanding and proactive approach to customer care truly sets them apart. I am grateful for their prompt assistance and look forward to future purchases with abebooks.it.
P Paul Rinaldi
375 days ago

An Unforgettable Journey with AbeBooks

Embarking on an exciting literary adventure with AbeBooks, I couldn't contain my anticipation for the arrival of my chosen book. However, as days turned into weeks, the package remained elusive, shrouded in mystery. Despite my initial frustration, the team at AbeBooks proved to be a beacon of reassurance during this trying time. Their customer service, epitomizing empathy and dedication, swiftly addressed my concerns, acknowledging the oversight in providing a tracking number. With a deep sense of understanding, they initiated a refund process, recognizing the inconvenience caused by the delayed delivery. The prospect of returning a book never received seemed like a daunting task, but their sincerity and integrity shone through as they navigated through the resolution process with utmost professionalism. Through this unforeseen turn of events, AbeBooks exhibited a rare quality in customer care, transforming a potential setback into an opportunity to showcase their commitment to customer satisfaction. This journey, though filled with unexpected twists, reaffirmed my trust in AbeBooks and solidified our bond as partners in the pursuit of literary treasures. In the realm of online book retail, where experiences can often be tumultuous, AbeBooks stands out as a steadfast companion, guiding readers through the vast landscape of literature with unwavering support and unwavering dedication. My journey with AbeBooks may have been unconventional, but it was undeniably unforgettable, leaving an indelible mark on my heart and fostering a deep appreciation for the resilience and integrity that define this remarkable brand.
J JDPL
420 days ago

Unbeatable Book Selection and Exceptional Customer Service!

As an avid reader and dedicated book collector, I cannot express my gratitude enough for the impeccable service provided by abebooks.it. Not only do they offer an extensive and unparalleled selection of books, but their customer service is truly second to none. I recently encountered a minor issue with a delayed shipment, and I was astounded by the swift and efficient response from their team. Despite the book still showing in stock, they immediately took action to rectify the situation and ensured that I received my order in pristine condition. Additionally, I was thoroughly impressed by their prompt and attentive communication, as they promptly addressed my concerns and went above and beyond to guarantee my satisfaction. Their dedication to customer care has solidified my loyalty as a patron, and I wholeheartedly recommend abebooks.it to fellow book enthusiasts. In conclusion, I wholeheartedly commend abebooks.it for their remarkable book collection and outstanding customer support. It is truly a pleasure to support such a reputable and customer-centric company.
J JDPL
420 days ago

Outstanding Selection and Impeccable Service

I recently had the pleasure of purchasing a rare book from abebooks.it and I must say, I am thoroughly impressed. The selection available on the website is truly outstanding, and I was able to find a book that I had been searching for for years, and I couldn't be happier. Not only was the book in impeccable condition, but the customer service I received throughout the entire process was truly exceptional. The team at abebooks.it was prompt in responding to my inquiries and ensured that my book was carefully packaged and promptly shipped to me. I highly recommend abebooks.it to any book enthusiast or collector. The experience I had was nothing short of amazing, and I will definitely be returning for all of my future book purchases. Thank you, abebooks.it, for providing such a fantastic service!
J JDPL
420 days ago

Exceptional Service and Quality

After a disappointing experience with another online book retailer, I turned to abebooks.it in search of a hard-to-find title. Not only did they have the book in stock, but their customer service went above and beyond my expectations. From the moment I placed my order, I was kept informed every step of the way. The book arrived promptly and was packaged with care, ensuring it arrived in pristine condition. The quality of the book exceeded my expectations, making it a truly special addition to my collection. I reached out to their customer service team with a question, and they were quick to respond with helpful and friendly assistance. Their dedication to ensuring customer satisfaction was evident throughout our interaction. With abebooks.it, I not only found the book I was searching for, but I also found a company that values its customers and takes pride in delivering exceptional service and quality products. I highly recommend abebooks.it to any book lover looking for a reliable and trustworthy retailer.
R Ray A
455 days ago

Disappointing Delay: A Christmas Fiasco

When I decided to order books for my grandkids from abebooks.it, I was thrilled at the thought of giving them the gift of stories. Unfortunately, what should have been a heartwarming Christmas surprise turned into a stressful waiting game. After placing my order in late November, I received confirmation for one book a week later, with a delivery estimate just in time for Christmas. The second confirmation arrived a few days after, leaving me with an estimated delivery date of Boxing Day. The inability to cancel the orders, despite them clearly not being dispatched, only added to my frustration. This experience left me deeply disappointed, and I can confidently say that I will not be using this service again. The delay in delivery not only affected my plans but also took away the joy of giving my grandkids their presents on time.
R Ray A
455 days ago

Disheartening Disappointment Turned Christmas Gloom: A Tale of Delayed Deliveries

As I reflect on my experience with abebooks.it, I am compelled to share the disappointment and frustration that marred what was supposed to be a joyous Christmas season. In late November, I eagerly placed an order for 2 books, envisioning the smiles on my grandkids' faces as they unwrapped their special gifts. Alas, the initial excitement soon gave way to exasperation as the reality of the situation unfolded. The first blow came with a delay in receiving confirmation for one of the orders, pushing the delivery estimate dangerously close to Christmas. To add insult to injury, the second confirmation arrived even later, promising a delivery date well past Boxing Day. Despite my best efforts, I found myself unable to cancel the orders that were clearly stuck in limbo, not even dispatched. The anticipation and excitement that once filled my heart gradually waned as the days passed by with no sign of the long-awaited parcel. The lackluster and tardy service exhibited by abebooks.it left a bitter taste in my mouth, overshadowing any goodwill or future patronage. In essence, this harrowing experience serves as a stark reminder of the importance of reliable and efficient delivery services, especially during the holiday season. The promise of heartfelt gifts transformed into a tale of missed opportunities and unmet expectations. Regrettably, the memories associated with this ordeal leave me with a resolve never to entrust my purchases to abebooks.it again. Let my unfortunate story serve as a cautionary tale for others seeking timely and dependable deliveries, urging vigilance and careful consideration when choosing a service provider. May my experience shed light on the pitfalls of subpar service and inspire a pursuit of excellence in all aspects of the customer experience.
R Ray A
455 days ago

Turning Frustration into Opportunity: A Reflection on my Experience with abebooks.it

As the holidays approached, I eagerly placed an order on abebooks.it for two special books for my beloved grandkids. Anticipating the joy these gifts would bring, I patiently awaited their arrival to complete my festive preparations. However, what followed was a series of disappointments that left me disheartened. With the confirmation of one order arriving a week after purchase, I was initially hopeful. The estimated delivery window of 21st to 23rd December reassured me that the gifts would arrive in time for Christmas. To my dismay, the second confirmation for the remaining order came later, scheduling its delivery for Boxing Day. This delay left me in a predicament, with no option to cancel despite the items not being dispatched promptly. The tardiness in service and the inability to rectify the situation magnified my frustration. However, amidst this challenge, I found an opportunity for growth. Reflecting on this experience, I realized the importance of reliable and efficient delivery services, especially during special occasions. Although this particular experience with abebooks.it fell short of expectations, it has encouraged me to seek out businesses that prioritize timely and transparent service. While I may not return to abebooks.it for future purchases, I am grateful for the lessons learned and the chance to share my experience to advocate for improved customer service standards. In conclusion, while my encounter with abebooks.it may have been disheartening, it has inspired me to prioritize seamless and punctual service in my future transactions. The journey from frustration to opportunity has been enlightening, and I hope that my feedback will contribute to enhancing the overall customer experience for others.
G Gabrielle Gregan
456 days ago

Use them a lot last year – worth using – good experiences

I cannot sing enough praises about my experiences with abebooks.it. I found myself using their services extensively last year, and I must say that it was truly worth it. Every single order I placed turned up without fail, and I even managed to score some incredible bargains along the way. The ease of navigating their website and finding exactly what I was looking for was a seamless experience. Not to mention, the reliability of their deliveries was a breath of fresh air. The satisfaction of receiving my orders promptly and in excellent condition only solidified my trust in abebooks.it. If you're searching for a dependable and efficient online platform for your reading needs, look no further than abebooks.it. My interactions with them have been nothing short of exceptional, and I eagerly anticipate using their services again in the future. Thank you, abebooks.it, for consistently exceeding my expectations.
G Gabrielle Gregan
456 days ago

Unforgettable Literary Journey: AbeBooks.it Review

Embarking on a delightful literary adventure, I found solace in the virtual aisles of abebooks.it. Reflecting on my frequent visits last year, I can attest to the unparalleled experiences this platform offers. Every book I ordered materialized in my hands, each parcel a treasure trove waiting to be explored. Not only did I discover literary gems, but I also stumbled upon incredible bargains that enriched my collection and soul. AbeBooks.it is more than just a bookstore; it is a sanctuary for book lovers, a place where every page turned is a new voyage.
G Gabrielle Gregan
456 days ago

Unforgettable Bookish Adventures Await at AbeBooks.it!

As an avid reader, I cannot emphasize enough how my experiences with abebooks.it have enriched my literary journey. Their service has been nothing short of exceptional, with every order I placed arriving promptly and in fantastic condition. The treasure trove of books available on their website has led me to discover hidden gems and irresistible bargains, making each purchase a delightful surprise. Last year, I found myself frequenting abebooks.it, and I can confidently say that the quality of their offerings and the smoothness of their transactions have made it an absolute joy to shop with them. Trust me, if you're a book lover like me, abebooks.it is a must-visit for fulfilling all your literary desires.

Introduction:

AbeBooks.it is an online marketplace that brings together thousands of independent booksellers from around the world. With a vast collection of books, including rare and out-of-print titles, AbeBooks.it offers book lovers a platform to discover and purchase books that may not be readily available elsewhere. In this editorial review, we will delve into various aspects of AbeBooks.it, including its pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros:

One of the standout features of AbeBooks.it is its extensive inventory, which includes a wide range of titles spanning various genres and interests. Whether you're searching for a classic novel or a rare first edition, AbeBooks.it offers an impressive selection of books that caters to different preferences. Another advantage of AbeBooks.it is its platform that connects buyers directly with independent booksellers. This provides an opportunity to support small businesses while also accessing a unique collection of books that may not be available through mainstream retailers.

Cons:

While the vast selection of books is a noteworthy advantage, it can also be overwhelming for some users. Navigating through the extensive inventory might require some time and effort to find the desired book. Additionally, given that AbeBooks.it brings together independent booksellers, the pricing and availability of books may vary significantly. It is essential for users to compare prices and conditions offered by different sellers to ensure they are getting the best deal.

User Experience:

AbeBooks.it prides itself on providing a user-friendly experience. The website features a clean and intuitive design, allowing users to easily search for books by title, author, keyword, or ISBN. The advanced search options and filters further enhance the user experience, enabling users to narrow down their search based on specific criteria such as price range, condition, and edition. The search results display relevant books along with detailed information about each listing, including condition, edition, and seller ratings. This helps users make informed decisions before making a purchase.

Pricing and Value for Money:

AbeBooks.it offers a range of prices for books, reflecting the diversity of sellers and editions available. Users can find both budget-friendly options and rare collectible editions, catering to different budgets and preferences. The ability to compare prices from multiple sellers empowers users to find the best value for their money. To ensure transparency, AbeBooks.it includes detailed information about each book's condition, allowing users to assess whether the price aligns with the book's quality. This helps buyers make informed decisions about their purchases, ensuring that they receive fair value for their money.

Customer Service:

AbeBooks.it prioritizes customer satisfaction and provides a reliable customer service system. Users can access support through email or online chat for assistance with any queries or issues they may encounter. The help section on the website also offers comprehensive information and FAQs to address common concerns.

Product Quality and Selection:

AbeBooks.it maintains a high standard of product quality by working with reputable independent booksellers. Sellers are required to accurately describe their books' conditions, ensuring that buyers receive items that match their expectations. With its vast network of booksellers, AbeBooks.it offers an extensive selection of high-quality books, including rare and collectible editions that may be challenging to find elsewhere.

Website Usability:

The AbeBooks.it website is designed with user convenience in mind. It features a clean and organized layout, allowing users to navigate through different sections effortlessly. The search function is highly responsive, providing quick and accurate results. Furthermore, the website is mobile-friendly, ensuring a seamless browsing experience across various devices.

Returns and Exchanges:

AbeBooks.it maintains a fair and transparent returns and exchanges policy. Buyers are encouraged to review the individual bookseller's return policy before making a purchase, as policies may vary depending on the seller. Generally, buyers have the option to return a book within a specified period if it does not meet the listed condition or description. AbeBooks.it facilitates open communication between buyers and sellers to resolve any issues that may arise during the return process.

Promotions and Discounts:

AbeBooks.it periodically offers promotions and discounts, providing users with opportunities to save money on their purchases. These promotions may include discounted prices, free shipping, or exclusive deals on specific categories or titles. Subscribing to the AbeBooks.it newsletter or following their social media channels can keep users updated on the latest promotions and discounts.

Reputation:

AbeBooks.it has built a solid reputation as a trustworthy marketplace for book lovers. It has consistently received positive feedback from customers who appreciate the platform's range of books, customer service, and reliable sellers. The association with renowned booksellers and the inclusion of buyer reviews and ratings contribute to AbeBooks.it's credibility, fostering trust among users.

Payment Options:

AbeBooks.it offers several secure payment options, including major credit cards and PayPal. This flexibility allows users to choose their preferred payment method, ensuring a convenient and secure transaction process.

Loyalty Programs:

While AbeBooks.it does not have a traditional loyalty program, it offers a membership program called "Avid Reader." By joining this program, members gain access to exclusive discounts, offers, and personalized book recommendations based on their reading preferences. This program enhances the overall user experience and rewards loyal customers.

Customer Reviews:

AbeBooks.it incorporates customer reviews and ratings, providing valuable insights into the reliability and quality of the booksellers. Users can browse seller feedback and reviews, enhancing their confidence in making a purchase. Additionally, buyers can leave reviews and ratings after completing a transaction, contributing to a transparent and accountable community.

Community Involvement:

AbeBooks.it actively participates in fostering a sense of community among book lovers. The website features a dedicated blog section that covers various topics related to books, authors, and literary events. It also offers a forum where users can engage in discussions, share recommendations, and connect with fellow readers. These community-oriented features create an interactive and inclusive environment for book enthusiasts.

Shipping and Costs:

Shipping options and costs on AbeBooks.it depend on the specific bookseller's policies. Buyers can choose from various shipping methods, including standard and expedited options. The shipping costs are typically determined by the bookseller's location and the buyer's delivery address. It is important for users to review the shipping details provided by each seller before completing their purchase to ensure clarity and avoid any unexpected costs. In conclusion, AbeBooks.it stands out as a reputable online marketplace for book lovers, offering an extensive selection of books from independent sellers worldwide. With a user-friendly website, transparent pricing, reliable customer service, and a commitment to product quality, AbeBooks.it provides an excellent platform for discovering and purchasing books that cater to diverse interests and budgets.