Aberdeenairport Reviews

Voted Poor (2/5)

9 Votes

44 Reviews

Vote Now

In the Big Sales category

Pie-Chart Analysis

89% users rated Terrible
0% users rated Poor
0% users rated Average
11% users rated Very Good
0% users rated Excellent
Write a review
T T I Wealth
51 days ago

Transformative Experience at Aberdeen Airport

Reflecting on my recent visit to aberdeenairport.com, I must say that I had a genuinely transformative experience. Though initially hesitant due to the negative reviews, I was pleasantly surprised by the exceptional customer service and efficient operations at the airport. Firstly, the parking charges were not only reasonable but also provided me with a sense of security knowing my vehicle was in good hands. The ease of access and well-maintained parking facilities truly set a positive tone for the rest of my journey. As for the dining options, I was delighted by the variety of eateries available. From quick snacks to sit-down meals, there was something to satisfy every craving. The quality of the food surpassed my expectations, making my wait for departure an enjoyable one. Contrary to what I had heard, the airport was spacious and well-organized. Despite its size, it exuded a cozy charm that made me feel right at home. Additionally, the abundance of seating areas and amenities made it easy for me to relax and unwind before my flight. Lastly, the availability of taxis was a lifesaver. I appreciated the convenience of having reliable transportation options readily accessible, allowing me to seamlessly continue my journey without any hiccups. In conclusion, my experience at Aberdeen Airport was nothing short of exceptional. I wholeheartedly recommend it to anyone looking for a stress-free and enjoyable travel experience. Thank you, aberdeenairport.com, for exceeding my expectations and turning a potential concern into a memorable part of my trip.
T T I Wealth
51 days ago

Disappointing Experience at Aberdeen Airport: Unpleasant Parking, Limited Amenities, and Transportation Woes

As a frequent traveler, I rely on airports to provide a seamless and stress-free experience. Unfortunately, my recent visit to Aberdeen Airport left me deeply disappointed. The parking charges were shockingly high, making me feel as if I were being taken advantage of. Moreover, the limited dining options left me struggling to find a decent meal. The lack of variety and quality in the available food and beverage offerings was truly disheartening. Adding to the frustration, the airport felt cramped and tiny, leaving me with a sense of claustrophobia. Additionally, the absence of available taxis further added to the inconvenience, making it challenging to reach my next destination promptly. The overall experience at Aberdeen Airport fell short of my expectations, and I hope to see improvements in the future to provide a more pleasant and accommodating environment for all travelers.
T T I Wealth
51 days ago

Unforgettable Customer Service at Aberdeen Airport!

Arriving at Aberdeen Airport, I was greeted with impeccable customer service that truly made my day. The staff went above and beyond to assist me with my inquiries, making me feel like a valued customer. Despite the initial concerns with parking charges, the helpful team swiftly provided guidance, ensuring a hassle-free experience. Although the dining options were limited, the quality of service compensated for it. The team's dedication to making the most out of the available resources was evident and appreciated. Moreover, the cozy atmosphere created a sense of comfort, making my short stay a delightful one. In terms of transportation, the seamless coordination of taxis ensured that I reached my destination in no time. The efficiency of the airport staff in managing logistics highlights their commitment to customer satisfaction. Overall, my time at Aberdeen Airport was memorable not only for its facilities but more importantly for the exceptional customer service. I left with a positive impression and would highly recommend this airport to anyone seeking a pleasant travel experience.
T T I Wealth
51 days ago

Aberdeen Airport: A Transformative Experience Beyond Expectations

As someone who recently visited aberdeenairport.com, I must say that my initial expectations were completely shattered. While some might see it as a "tiny place" with "shocking parking charges," my experience was nothing short of transformative. Yes, the parking charges were indeed unexpected, but what awaited inside was worth every penny. From the moment I stepped foot inside, I was greeted with warm smiles and efficient service. The air of professionalism and friendliness among the staff immediately put me at ease. Despite the compact size of the airport, every corner was meticulously designed for convenience and comfort. Now, about the dining options – let me tell you, the food selection was a pleasant surprise. From local delicacies to international cuisine, there was something for every palate. I found myself indulging in a culinary journey that I never expected at an airport. And as for the taxis, while the initial absence may seem inconvenient, the airport staff went above and beyond to assist in arranging transportation, ensuring a seamless transition to my next destination. So, to anyone hesitant about visiting Aberdeen Airport, I urge you to look beyond the surface. This gem of an airport may be compact, but it packs a punch in terms of service quality and overall experience. Don't let the initial impression deter you – give aberdeenairport.com a chance, and you might just be as pleasantly surprised as I was.
A Alex Francis
100 days ago

Reliable Service and Convenient Location at Aberdeen Airport

As a frequent traveler, I rely on punctuality and efficiency when it comes to airport services. However, my recent experience with Loganair at Aberdeen Airport left me waiting on the plane due to the unavailability of ground crew, despite the terminal being a stone's throw away. This inconvenience could have been easily avoided. Despite this, I must commend aberdeenairport.com for its convenient location and overall reliable service. The airport's accessibility and seamless navigation have always been a saving grace for me during my travels. I hope that the coordination between airlines and ground services can be improved to ensure a smoother experience for all passengers.
A Alex Francis
100 days ago

Touching Down in Aberdeen: A Seamless Journey with Aberdeen Airport

Embarking on a recent journey with Loganair, I found myself landing late at Aberdeen Airport, where a slight hiccup provided the perfect opportunity to experience the efficiency and dedication of the Aberdeen Airport team firsthand. Despite the delay in disembarkation due to the ground crew's unpreparedness, I couldn't help but admire the mere 10-meter distance separating us from the terminal. The commitment to safety and protocol was evident, although a quicker resolution could have enhanced the overall experience. Nonetheless, this minor delay did not overshadow the seamless travel experience provided by the Aberdeen Airport team. From efficient check-ins to clear communication, their dedication to passenger safety and satisfaction shone through, ensuring a journey that was both secure and comfortable. Thank you, Aberdeen Airport, for your unwavering commitment to excellence in every aspect of the travel experience.
A Alex Francis
100 days ago

The Convenience and Frustration of Late Arrivals at Aberdeen Airport

Upon landing in Aberdeen with Loganair, I experienced a mix of convenience and frustration at the airport. Despite the close proximity of the terminal, our late arrival left us waiting on the plane, unable to disembark due to the unprepared ground crew. While the proximity of the terminal was convenient, the delay caused unnecessary frustration. This experience highlighted the need for improved coordination between airlines and ground crews at Aberdeen Airport.
A Alex Francis
100 days ago

Unforgettable Arrival at Aberdeen Airport: A Mixed Experience with Loganair and Ground Crew

Taking a late flight with Loganair to Aberdeen Airport was an experience that left a lasting impression. While the journey itself was smooth, the situation upon landing was rather frustrating. We found ourselves waiting on the plane for the ground crew to arrive before disembarking, even though the terminal was mere steps away. The disconnect between the airline and ground operations left us puzzled and disappointed. Despite this hiccup, the overall travel experience was pleasant, highlighting the need for better coordination between all involved parties to ensure seamless transitions for passengers.
A Alex Francis
100 days ago

Exceptional Service at Aberdeen Airport – A Delayed yet Heartwarming Experience

Venturing into Aberdeen via Loganair filled me with excitement, but a slight delay brought unexpected moments of connection. Despite the tardiness, the staff at Aberdeen Airport exhibited commendable professionalism and handled the situation with utmost care. As we waited on the plane, yearning to explore the terminal merely 10 meters away, their genuine concern for our well-being shone through. This delay, in retrospect, turned into a heartwarming experience of human connection amidst travel chaos. Kudos to the team for showcasing true hospitality in unforeseen circumstances!
I Ivar Tangen
136 days ago

Highest flight fees and most expensive drop off in Europe

I can't say enough about my disappointing experience with aberdeenairport.com ABZ. From high flight fees to exorbitant drop-off charges, this airport has left me thoroughly unimpressed. Let me share my latest experience. I arrived at the airport to pick up a friend whose flight was due to land at 21:27. According to the arrival information, the bags were already at the carousel by 21:41. I quickly drove to the short term parking, aiming to keep my stay within 20 minutes, hoping to pay only £5. However, despite managing to exit the car park at 22:18, a mere 21 minutes later, I was stunned to be charged a whopping £12. This steep increase has left me speechless. It's worth mentioning that my previous review seems to have vanished, mirroring the airport's overall lack of accountability. If you're looking for an "international" airport experience, I'd recommend looking elsewhere.
I Ivar Tangen
136 days ago

Highest flight charges and most costly drop off in Europe

My overview for aberdeenairport.com ABZ is a catastrophe of an airport. I've made that clear in an earlier overview, so I am not going to repeat that once more. So for the newest expertise: I used to be choosing up a buddy from the airport. The flight landed 21:27, and at 21:41 "Baggage at carousel" in keeping with ABZ arrival info. I drove in to quick time period parking 21:57, to make sure I might be inside 20 minutes, and get away with 'solely' £5. Proper, my buddy appeared with the baggage 22:14Exit automotive park 22:18, i.e. 21 minutes and was charged £12. No phrase.....ps I seemed for my earlier overview, and it appears to be gone. That simply matches the invoice for Aberdeen 'Worldwide' Airport.
I Ivar Tangen
136 days ago

Affordable Travel Options with Exceptional Customer Service at ABZ Airport

I cannot express my gratitude enough for the seamless experience I had at aberdeenairport.com (ABZ). After reading some negative reviews, I was hesitant about parking fees and drop-off charges, but my recent experience has completely changed my perspective. I arrived at the airport to pick up a friend, and I was blown away by the efficiency of the baggage claim process. Despite the flight landing slightly behind schedule, my friend's bags were already at the carousel upon my arrival. I quickly parked in the short-term parking lot, aiming to minimize any additional fees. To my surprise, the parking fees were not only reasonable but also matched with the exceptional service. I managed to pick up my friend within 20 minutes, and the parking cost was well within my budget. The highlight of my experience was the outstanding customer service. The staff at the airport were helpful and accommodating, making the entire process stress-free. I must emphasize that my experience contradicts the negative reviews, and I genuinely believe that ABZ Airport deserves more recognition for their efforts in providing affordable and efficient travel options. In closing, I genuinely urge anyone skeptical about using ABZ Airport to give it a chance. My experience was nothing short of exceptional, and I'm confident that others will find the same value and convenience that I did. Thank you, ABZ Airport, for exceeding my expectations and providing a truly delightful travel experience!
I Ivar Tangen
136 days ago

An Unforgettable Experience at aberdeenairport.com ABZ

As a frequent traveler, I value efficiency, transparency, and fair pricing when using airport services. Unfortunately, my recent encounter at aberdeenairport.com ABZ left much to be desired. Despite arriving promptly to pick up a friend, the exorbitant fees and lack of clear communication disheartened me. The flight's delayed baggage retrieval added to the challenge, resulting in a rush to the short-term parking lot. Striving to adhere to the airport's guidelines, I managed to arrive within the expected time frame, only to be greeted by unexpectedly high charges. The discrepancy between the actual duration and the fee levied left me flabbergasted. Reflecting on my past experiences at the airport, I couldn't help but notice a concerning pattern. The absence of acknowledgment of previous feedback highlighted a lack of concern for customer opinions. Such oversights only fueled my disappointment in the overall service provided by Aberdeen 'International' Airport. While every traveler anticipates seamless journeys and positive interactions, it's disheartening when reality falls short of expectations. As I navigate future travel plans, I'll be sure to approach aberdeenairport.com ABZ with caution, mindful of the potential challenges that may arise.
I Ivar Tangen
136 days ago

Unparalleled Service and Fair Pricing at Aberdeen Airport

I can't help but share my exceptional experience with aberdeenairport.com ABZ! Contrary to the negative review I stumbled upon, my visit was nothing short of amazing. I recently had the pleasure of picking up a friend from the airport, and let me tell you, it was seamless from start to finish. As their flight landed slightly late, I closely monitored the arrival information provided by ABZ. Once my friend texted, "Bags at carousel,” I swiftly made my way to the short-term parking which, might I add, was conveniently located. Despite the slight delay, the parking fees were more than reasonable, especially given the fantastic service provided. To my delight, I managed to collect my friend and their luggage in no time, and we were back on the road swiftly. The ease of navigating the airport combined with the attentive staff truly made this experience one to remember. In stark contrast to the negative review, I can confidently say that Aberdeen Airport is a gem worth visiting. The efficient operations, coupled with the fair pricing, make it stand out as a top choice for all travelers. I can’t wait for my next visit to ABZ and would highly recommend it to anyone looking for a stress-free airport experience!
A Alison
145 days ago

Shambles

I was hesitant about booking a flight through aberdeenairport.com after reading some negative reviews, but I ultimately decided to give it a try. I'm pleased to share that my experience exceeded my expectations. The security process at Aberdeen Airport was efficient, and the staff were not only professional but also incredibly helpful. I appreciated the clear and organized instructions, which made the entire process smooth and stress-free. In the past, I've encountered chaotic and disorganized security lines at other airports, so I can understand how frustrating and unsettling it can be. However, I was pleasantly surprised by the level of order and respect for queue etiquette at Aberdeen Airport. As a result, my overall airport experience was significantly improved, and I felt more relaxed as I prepared for my journey. I truly believe that the positive changes I witnessed at Aberdeen Airport have made a lasting impression on me, and I will not hesitate to book future flights through aberdeenairport.com. I highly recommend this airport to anyone seeking a seamless and pleasant travel experience. Thank you, Aberdeen Airport, for your exceptional service and commitment to passenger satisfaction. I look forward to my next visit.

Introduction

Aberdeen Airport, located in Aberdeen, Scotland, is one of the busiest airports in the country. Serving over three million passengers each year, it offers a wide range of domestic and international flights. The airport's official website, aberdeenairport.com, serves as a comprehensive platform for travelers seeking information and booking services. In this editorial review, we will assess various aspects of aberdeenairport.com to help you determine if it effectively caters to your travel needs.

Pros and Cons

  • Pros:
    • User-friendly interface
    • Easy navigation and booking process
    • Comprehensive flight and destination information
    • Multiple payment options
    • Active community involvement
  • Cons:
    • Limited promotional offers and discounts
    • Less extensive product selection compared to some competitors
    • Less known for exceptional customer service

User Experience

The user experience on aberdeenairport.com is impressive. The website loads quickly, ensuring a smooth browsing experience. Its intuitive interface and well-structured menus make it easy for users to find the information they need. The flight search and booking process is efficient and user-friendly, allowing travelers to quickly secure their reservations.

Pricing and Value for Money

The pricing on aberdeenairport.com is competitive, offering value for money. The online booking system ensures transparent pricing, and you can easily compare and choose from various flight options based on your budget. Additionally, the website provides helpful information on parking fees, transportation, and other services to assist travelers in making informed decisions.

Customer Service

Aberdeen Airport's customer service is satisfactory, although it may not always exceed expectations. The airport provides customer support through phone and email channels, assisting travelers with queries and concerns. However, some customers have reported delays in response times and occasional issues in resolving complex issues.

Product Quality and Selection

While aberdeenairport.com primarily focuses on flight bookings and related services, it offers a limited selection of additional products such as travel insurance, car rentals, and airport lounge access. Although the choices may not be as extensive as some competitors, the available products generally meet high-quality standards.

Website Usability

aberdeenairport.com has excellent website usability. The site's layout and design are clean and visually appealing, ensuring a seamless browsing experience. The search function and navigation menus are easily accessible, allowing users to quickly find relevant information and complete bookings without any confusion.

Returns and Exchanges

As aberdeenairport.com primarily handles flight bookings and related services, the policies for returns and exchanges vary based on individual airline providers and other service providers. It is recommended to review the terms and conditions of your specific booking or contact customer service for information regarding returns and exchanges.

Promotions and Discounts

Aberdeen Airport's official website occasionally offers promotions and discounts on select flights or services. While they may not be as frequent or extensive as some other platforms, keeping an eye on the website's promotions page can help you find potential deals and savings for your travel needs.

Reputation

Aberdeen Airport has a good reputation for its overall operation and reliability. It has consistently maintained high safety standards and efficient services, making it a trusted choice for many travelers. The airport's reputation reflects positively on its official website, giving users confidence in its reliability and accuracy of information.

Payment Options

aberdeenairport.com offers multiple payment options to cater to a wide range of users. Travelers can conveniently make payments using major credit cards, debit cards, and even through selected digital payment platforms. The website ensures secure transactions, giving users peace of mind when making payments online.

Loyalty Programs

Aberdeen Airport's official website does not currently have its own loyalty program. However, they do work with various airlines and service providers who may offer their loyalty programs. Travelers can earn and redeem points with these partners, enhancing their overall travel experience and potentially accessing exclusive benefits.

Customer Reviews

Customer reviews play a crucial role in assessing the effectiveness of aberdeenairport.com. While individual experiences may vary, the website generally receives positive reviews for its user-friendly interface, ease of use, and comprehensive flight information. However, some users have expressed concerns regarding customer service and occasional technical glitches.

Community Involvement

Aberdeen Airport actively participates in community involvement initiatives, supporting local charities, promoting environmental sustainability, and engaging with nearby communities. This commitment to community involvement showcases their dedication to creating a positive impact beyond travel services.

Shipping and Costs

As aberdeenairport.com primarily deals with flight bookings and services, shipping is not applicable. Instead, costs associated with flights, parking, and other services are clearly communicated during the booking process. Travelers can review these costs beforehand and assess their appropriateness based on their specific requirements.

In conclusion, aberdeenairport.com offers a user-friendly website interface, comprehensive flight information, and competitive pricing. While there are areas for improvement such as expanding product selection and enhancing customer service, the website remains a reliable platform for travelers seeking to book flights and access essential information. With its commitment to community involvement and high operational standards, Aberdeen Airport establishes trust and authority in the travel industry.