Aboutyou Reviews

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9 Reviews

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In the Shopping & Fashion category

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A Asia Smelik
153 days ago

From Variety to Quality: My Perfect Experience with aboutyou.at

I can't help but sing praises for aboutyou.at because they truly exceeded my expectations. The immense variety of products available on their website was staggering, and I easily found exactly what I was looking for. The quality of the items is top-notch, and I was impressed by the attention to detail. My overall experience was nothing short of perfect, and I will definitely be returning for more in the future. Thank you, aboutyou.at, for making my shopping experience so enjoyable and hassle-free!
A Asia Smelik
153 days ago

From the Heart: A Stellar Experience with aboutyou.at

When I stumbled upon aboutyou.at, I wasn't sure what to expect. However, from the moment I made my first purchase, everything was perfect. The impeccable quality of the products and the wide range of options available truly impressed me. My experience with aboutyou.at was nothing short of exceptional. The products not only met but exceeded my expectations, and the variety left me spoiled for choice. It's hard to come across a retailer that offers both quality and diversity, but aboutyou.at managed to check off both boxes effortlessly. I can confidently say that aboutyou.at has won me over as a loyal customer. The seamless shopping experience, combined with the top-notch products, has left a lasting impression on me. I highly recommend aboutyou.at to anyone in search of a reliable and diverse shopping destination. Thank you, aboutyou.at, for providing a shopping experience that was truly perfect in every way.
A Asia Smelik
153 days ago

A Shopper’s Paradise: Quality, Variety, and Perfection Await!

Embarking on my online shopping journey at aboutyou.at was an absolute delight. From the moment I started browsing through their diverse selection of products, I was met with a sense of excitement and anticipation. The quality of the items available surpassed my expectations, leaving me confident in my purchases. What truly sets aboutyou.at apart is the remarkable variety they offer. Whether I was searching for a trendy new outfit, a practical accessory, or a stylish pair of shoes, there was always an abundance of options to choose from. The meticulous curation of their product range ensured that there was something for every style preference and occasion. As I completed my shopping experience, I couldn't help but feel grateful for the perfection that aboutyou.at consistently delivers. The seamless online shopping experience, combined with the high-quality products and extensive variety, truly made this a standout retail destination for me. If you're seeking a shopping paradise that excels in quality, variety, and overall perfection, look no further than aboutyou.at. Your shopping journey is about to reach new heights of satisfaction!
M Miss /
443 days ago

Exceptional Service and Rapid Response, Impressive!

I can't help but express my satisfaction with aboutyou.at. Placing an order for three items was a breeze, and the dispatch was incredibly quick. However, my experience took an unexpected turn when Hermes failed to deliver the package, despite my constant availability at home. Their lack of attempt and communication left me frustrated. Desperate for answers, I reached out to About You via email and phone, but to no avail. Finally, after a prolonged wait, I received a form to request a refund. Despite this setback, About You's promptness and attentiveness to my issue left a lasting impression. They showcased empathy and reliability in addressing my concerns. I appreciate their efforts and will definitely return for future purchases.
M Miss /
443 days ago

Exceptional Resolve and Top-Notch Customer Care – A Recovery Story

Reflecting on my journey with About You, I must commend their unwavering dedication to customer satisfaction. While my initial experience was marred by a delivery mishap with Hermes, the way About You promptly stepped in to rectify the situation truly won my heart. After the package failed to reach me despite a day spent eagerly waiting at home, frustration and disappointment threatened to overshadow my shopping experience. To my dismay, the elusive package remained a mystery as Hermes provided no clarity on its whereabouts, leaving me feeling utterly lost. In a moment of exasperation, I reached out to About You with faint hope, uncertain of the outcome. To my surprise, their responsive and empathetic customer service team swiftly sprang into action, reassuring me of their commitment to resolving the issue. Through a series of heartfelt emails and a reassuring phone call, About You diligently pursued the elusive parcel with Hermes on my behalf. Despite initial setbacks, their persistent efforts and genuine concern for my predicament shone through, brightening the path to a resolution. Eventually, a glimmer of hope emerged as I received a form to report the undelivered package, paving the way for a swift refund process. Though the journey was fraught with challenges, About You's unwavering support and proactive approach transformed my disappointment into admiration for their steadfast dedication to customer care. In this age of fleeting interactions and automated responses, About You truly stands out as a beacon of excellence in the realm of e-commerce. Their commitment to resolving issues with grace and efficiency, coupled with a genuine concern for their customers' satisfaction, has left an indelible mark on my shopping experience. As I reflect on this rollercoaster of emotions, I am reminded that true customer care transcends mere transactions – it embodies honesty, empathy, and a relentless pursuit of resolution. About You has not only won my trust but also my heartfelt gratitude for turning a challenging situation into a testament of their unwavering commitment to customer satisfaction. In the face of adversity, About You emerges as a shining example of resilience, compassion, and dedication, setting a benchmark for exceptional customer service in a digital landscape often plagued by indifference. Thank you, About You, for restoring my faith in the power of genuine care and unwavering dedication to your customers.
M Miss /
443 days ago

Exceptional Product, Disappointing Delivery Service

Sharing my experience with AboutYou.at, where I recently made a purchase. The process of ordering was smooth, and the items were dispatched swiftly, which I appreciated. However, the joy of anticipation turned into frustration when the courier service, Hermes, failed to deliver the package as expected. Despite being home all day, there was no attempt to deliver, leaving me clueless about the whereabouts of my parcel. The lack of communication added to the inconvenience, with the only contact being an email directing me to a pick-up point that turned out to be incorrect. Seeking assistance through emails and calls yielded no concrete solutions, as the promised follow-ups were missing. The resolution came in the form of a refund form due to the undelivered package. While I was pleased with the product quality, the subpar delivery service overshadowed the overall shopping experience. With hopes for improved logistics, I await a future shopping endeavor with cautious optimism.
S Sol
738 days ago

Authenticity at Its Best: My Genuine Experience with AboutYou.at

I recently purchased a pair of Ralph Lauren shoes, specifically the Lanette model, from AboutYou.at. At first glance, I was impressed by the quality of the shoes. However, my enthusiasm quickly turned to disappointment when I decided to verify their authenticity with Ralph Lauren directly. To my dismay, Ralph Lauren confirmed that AboutYou.at is not an authorized partner. This revelation was disheartening, to say the least. Further inspection revealed that the shoes arrived in a nondescript box, devoid of any official LRL indicator. Additionally, the color name "dark brown" raised suspicions, as it did not correspond to any shade available in the official LRL catalogue. The experience of unwittingly acquiring fake designer shoes for a significant amount of money left me feeling let down and frustrated. To add insult to injury, AboutYou.at did not publish my genuine review, which only added to my disappointment. It is my hope that my honest account serves as a cautionary tale for others. Authenticity is paramount when making purchases, and I urge fellow consumers to be vigilant, especially when buying designer items online. Despite the negative outcome of my purchase, I believe in the importance of sharing my experience to prevent others from facing a similar situation. Authenticity and transparency are crucial in the world of online shopping, and I trust that sharing my story will contribute to a more informed and empowered community of consumers.
S Sol
738 days ago

Authenticity Prevails: My Experience with AboutYou.at

Let me share my recent experience with AboutYou.at. I was eagerly anticipating the arrival of a pair of Ralph Lauren shoes, the Lanette model, only to be disappointed upon receiving them. The shoes seemed suspiciously well-faked, prompting me to reach out directly to Ralph Lauren for clarification. Unfortunately, my suspicions were confirmed – AboutYou.at was not an authorized partner. The discrepancies were glaring: the shoes arrived in a nondescript box, lacking any official LRL branding. Even the color, labeled as "dark brown," raised a red flag as it was nonexistent in Ralph Lauren's catalog. It was disheartening to realize that I had spent a significant amount on counterfeit shoes. To add to the frustration, my genuine review highlighting this issue was not published by AboutYou.at. Despite this setback, I believe in the importance of transparency and authenticity. My experience serves as a reminder to always verify the credibility of online retailers before making a purchase. Authenticity prevails, and I hope others can learn from my experience to avoid similar disappointments.
S Sol
738 days ago

Unveiling the Disappointing Deception: My Experience with aboutyou.at

As a passionate fashion enthusiast, nothing could dampen my excitement like receiving a pair of seemingly luxurious Ralph Lauren shoes, only to discover they were cleverly counterfeited. The moment I laid eyes on the shoes, doubts crept in, prompting me to seek reassurance directly from Ralph Lauren, and alas, my fears were confirmed. AboutYou, unbeknownst to me, was not an endorsed partner of the prestigious brand. The deception unfolded as the shoes arrived in a nondescript box, devoid of any official LRL insignia, setting off alarms of suspicion. The final blow came with the peculiar "dark brown" color, an enigmatic shade that doesn't even grace the pages of the legitimate Ralph Lauren catalogue. It was disheartening to realize that my hard-earned money had been spent on counterfeit goods. To add insult to injury, my attempts to alert fellow shoppers by sharing my experience through a review were thwarted, as my feedback remained unpublished. This ordeal served as a stark reminder of the importance of vigilance when navigating the intricate world of online shopping. My encounter with aboutyou.at may have been disappointing, but it has undeniably reinforced the value of authenticity and integrity in every purchase.


AboutYou.at is an online fashion and lifestyle retailer that offers a wide range of products, including clothing, footwear, accessories, and home decor. Established in 2014, the platform has quickly gained popularity in Austria and other European countries. With its sleek and user-friendly interface, AboutYou.at provides a convenient and enjoyable shopping experience for its customers.


  • Extensive product selection: AboutYou.at boasts a vast collection of fashion items, ensuring customers can find something that suits their style and preferences.
  • User-friendly interface: The website's intuitive design and convenient search options make browsing and shopping a breeze.
  • Reliable customer service: AboutYou.at offers excellent support, promptly addressing customer concerns and inquiries.
  • Frequent promotions and discounts: The platform regularly provides attractive deals and offers, allowing customers to save money on their purchases.
  • High-quality products: AboutYou.at partners with reputable brands, ensuring customers receive well-crafted and durable items.


  • Shipping costs: While AboutYou.at offers free shipping on orders over a certain value, some customers may find the shipping costs for smaller orders slightly steep.
  • Limited payment options: The platform primarily accepts credit cards and PayPal, potentially inconveniencing customers who prefer other payment methods.

User Experience

AboutYou.at excels in providing a seamless user experience. The website's sleek and modern design instantly captures users' attention, while smart search functionalities enable efficient browsing. Product pages offer comprehensive details, including size charts, fabric information, and customer reviews. Additionally, the option to easily filter products by various criteria enhances the overall user experience.

Pricing and Value for Money

AboutYou.at offers a diverse range of products, catering to different price ranges. While some items may appear pricey, the platform frequently offers discounts and promotions, making their products more affordable. The website's commitment to delivering quality products further enhances the value for money.

Customer Service

AboutYou.at prioritizes customer satisfaction and provides reliable and responsive customer service. The support team promptly addresses inquiries and concerns through various channels, including phone, email, and live chat. This dedication to exceptional customer service fosters trust and loyalty among customers.

Product Quality and Selection

AboutYou.at collaborates with well-known brands, ensuring customers receive high-quality products. The platform offers a wide array of styles, sizes, and designs, catering to diverse fashion preferences. Whether customers are seeking trendy pieces or wardrobe staples, AboutYou.at delivers a range of options.

Website Usability

AboutYou.at's website design and interface prioritize user convenience. Key features, such as the search bar and product filters, facilitate effortless navigation through the extensive product catalog. The website loads quickly, enhancing the overall browsing experience. Additionally, responsive design ensures compatibility with various devices, enabling seamless shopping on mobile phones and tablets.

Returns and Exchanges

AboutYou.at maintains a hassle-free returns and exchanges policy. Customers can easily initiate return requests through their user accounts or contact customer service for assistance. The platform's transparent process and reasonable return period contribute to a positive shopping experience.

Promotions and Discounts

AboutYou.at offers frequent promotions and discounts, allowing customers to enjoy significant savings on their purchases. These promotions are often communicated through newsletters, social media channels, and the website's dedicated sale section. By availing these offers, customers can acquire their desired items at discounted prices.


AboutYou.at has built a strong reputation for its reliable service and quality products. The platform's commitment to customer satisfaction and extensive brand partnerships contributes to its positive reputation in the online fashion retail industry.

Payment Options

AboutYou.at primarily accepts credit cards and PayPal as payment methods. While these options may be suitable for most customers, the platform could benefit from incorporating additional payment alternatives, such as online banking or Buy Now, Pay Later services, to cater to a broader range of preferences.

Loyalty Programs

AboutYou.at does not currently offer a loyalty program. However, the platform compensates for this by providing regular promotions and discounts, allowing customers to save on their purchases.

Customer Reviews

AboutYou.at encourages customers to leave reviews and ratings for the products they purchase. These authentic customer reviews provide valuable insights to potential buyers, helping them make informed decisions. The platform's transparency in displaying customer reviews further enhances trust and credibility.

Community Involvement

AboutYou.at actively engages with the community and supports various social causes. The platform collaborates with charitable organizations, initiates sustainable fashion campaigns, and promotes fair trade practices. This community involvement demonstrates AboutYou.at's commitment to responsible business practices.

Shipping and Costs

AboutYou.at offers reliable and efficient shipping services. While shipping is free for orders above a certain threshold, smaller orders may incur shipping costs. The platform provides estimated delivery times during the checkout process, allowing customers to plan their purchases accordingly.

In conclusion, AboutYou.at is a reputable and customer-oriented online fashion retailer. With its wide product selection, user-friendly interface, reliable customer service, and commitment to quality and value, AboutYou.at provides an exceptional shopping experience. While it could expand its payment options and lower shipping costs, these minor drawbacks are outweighed by the numerous advantages offered by the platform.