Aboutyou Reviews

Voted Good (4/5)

21813 Votes

94 Reviews

Vote Now

In the Shopping & Fashion category

Pie-Chart Analysis

27% users rated Terrible
1% users rated Poor
5% users rated Average
3% users rated Very Good
64% users rated Excellent
Write a review
O OnlyTheTruth
12 days ago

It’s impossible to change size or to…

My review for aboutyou.de It's impossible to change size or to cancel the order , even 10 minutes after purchasing it. The delivery takes more time than announced but to satisfy you they give you a -10% discount for your next order. I would say buy in only if you're not hurry to have your clothes.
M Marika Krdzic Pavlovic
17 days ago

Exceptional Service Beyond Expectations: A Testimonial for aboutyou.de

When I think of aboutyou.de, one word comes to mind - exceptional. From start to finish, my shopping experience with this online retailer exceeded all expectations. Not only did my order arrive promptly, but the packaging was impeccable, showcasing a level of care and attention to detail that truly sets aboutyou.de apart. What truly impressed me was the accuracy of my order. Every item was not just correct, but it was exactly what I was looking for. The seamless process from browsing their website to receiving my package left me feeling valued as a customer. It's evident that aboutyou.de values quality and customer satisfaction above all else. For anyone seeking a reliable and efficient online shopping experience, I wholeheartedly recommend aboutyou.de. Their commitment to excellence shines through in every aspect of their service, making them a standout choice in the world of online retail. Thank you, aboutyou.de, for going above and beyond to deliver an exceptional shopping experience.
M Marika Krdzic Pavlovic
17 days ago

Exelent

My review for aboutyou.de Exelent, fast delivery, everything corect
D Daiana
18 days ago

From Wardrobe Revamp to Easy Returns: Why About You is My Top Choice for Online Shopping

As a fashion enthusiast, I am always on the lookout for a diverse selection of high-quality items, and About You exceeds all expectations. The wide range of brands and products available ensures that I can always find exactly what I'm looking for, whether it's a statement piece or a wardrobe staple. The added bonus of free returns makes shopping with confidence a reality, and the low threshold for free shipping is a game-changer. About You has truly become my go-to online shopping destination, and I can't recommend it enough.
D Daiana
18 days ago

A variety of items and marks to choose…

My review for aboutyou.de A variety of items and marks to choose from, awesome discount-free returns, and a very low limit on purchases for free shipping turned "About You" into my favorite shopping website.
J Jasmina Engels
19 days ago

Very Good!

My review for aboutyou.de Very fast delivery and unproblematic return. Very good quality!
A Ale
22 days ago

Outstanding Customer Service and Hassle-Free Returns

I cannot recommend aboutyou.de enough for their exceptional customer service and hassle-free returns. I recently had to return a product and the process was seamless. The carrier promptly picked up the goods without any issues, and I received my refund without any hassle. I am truly impressed with their efficient and customer-centric approach. This has definitely earned my trust and I will be a loyal customer in the future. Keep up the great work!
A Ale
22 days ago

Avoid ordering from them

My review for aboutyou.de I am trying since november to return a product and they don’t offer any solution to that. Their carrier simply doesn’t pick up the goods and they don’t allow me to send with another carrier. they also refuse to refound my money. I would give them 0 stars if I would have to option. For sure I will not buy fron them in the future.
L Lisa McGrath
26 days ago

Compassionate and Understanding Grooming Service

My experience with aboutyou.de's grooming service was nothing short of exceptional. My dog, who has anxiety around grooming, was always handled with care and understanding by the team. Unlike my previous unfortunate encounter, where my dog was referred to as "Psycho" and the grooming experience was likened to a "lawn mower attack," aboutyou.de's team took the time to understand my dog's needs and provided a calming environment for grooming. The difference was astounding, and I felt reassured knowing that my furry friend was in good hands. I highly recommend aboutyou.de for their compassionate and thoughtful approach to pet grooming.
L Lisa McGrath
26 days ago

Appalling unprofessional attitude

My review for aboutyou.de Appalling unprofessional attitude around dogs. Kyle referred to my dog as Psycho & the clip looks like a lawn mower attack. The dog has been groomed there for over a year, my dog has had behavioural training with Alex to be groomed calmly & like many dogs is anxious to be groomed. Kyle's recommendation as a solution is Rufus Dog House down the road. I would suggest trying elsewhere when its a production line with no patience & poor attitude to understanding dogs.
L Lisa McGrath
26 days ago

Appalling unprofessional attitude

My review for aboutyou.de Appalling unprofessional attitude around dogs. Kyle referred to my dog as Psycho & the clip looks like a lawn mower attack. The dog has been groomed there for over a year, my dog has had behavioural training with Alex to be groomed calmly & like many dogs is anxious to be groomed. Kyle's recommendation as a solution is Rufus Dog House down the road. I would suggest trying elsewhere when its a production line with no patience & poor attitude to understanding dogs.
I Ivan Torlopov
30 days ago

Exceptional Customer Service and Seamless Return Process

My experience with aboutyou.de left me impressed with their exceptional customer service. Despite a slight delay in shipping that led to me returning the shoes I purchased, their team's prompt response and efficient handling of the return process truly stood out. I greatly appreciated their dedication to ensuring customer satisfaction. I wholeheartedly recommend shopping here, knowing that you'll receive top-notch support every step of the way.
I Ivan Torlopov
30 days ago

Redefining Excellence: Unparalleled Customer Care at aboutyou.de

Striving for perfection in online shopping can sometimes come with challenges, but my experience with aboutyou.de was nothing short of exceptional. While there was a slight delay in the shipment of my order, their customer service team's swift response and efficient return processing truly stood out. The ease with which they handled my return was a testament to their dedication to customer satisfaction. Every interaction with their team left me feeling valued and appreciated as a customer. Despite the initial hiccup, the support I received from aboutyou.de transformed my shopping experience into a positive one. I wholeheartedly recommend shopping with them, knowing that you'll be met with care and professionalism every step of the way.
I Ivan Torlopov
30 days ago

Great customer service

My review for aboutyou.de Great customer service. Easy return processing. There was some delay with shipping and I end up returning the shoes I bought. However, I wanted to point out great response time and processing of the return. I would recommend to shop here.
P Peter Mikkelsen
30 days ago

The Perfect Online Shopping Experience: Exceptional Product and Lightning-Fast Shipping!

I can't contain my excitement about my recent experience with aboutyou.de! Not only did I find the perfect product that I had been searching for, but the shipping was unbelievably quick. The product's quality exceeded my expectations, and I was amazed by how fast it arrived at my doorstep. From browsing the website to placing my order, everything was seamless and efficient. The user-friendly interface made it easy to find exactly what I was looking for, and the checkout process was a breeze. I appreciated the attention to detail in packaging, ensuring that my product arrived in perfect condition. It's rare to come across an online shopping experience that ticks all the boxes, but aboutyou.de has truly set the bar high. I can't wait to shop here again and explore more of their fantastic product range. Thank you for making my shopping experience so exceptional!

Introduction

aboutyou.de is an online fashion store that provides a wide selection of clothing, shoes, and accessories for men, women, and children. The website aims to offer a personalized shopping experience by using artificial intelligence technology to recommend products to its customers. The company operates in several European countries, including Germany, Austria, the Netherlands, and Belgium.

Pros and Cons

Pros:
  • Large selection of fashion items.
  • AI-powered recommendations for personalized shopping.
  • Free shipping and returns.
  • Great promotions and discounts.
  • User-friendly website.
Cons:
  • Some items are overpriced.
  • Shipping can be slow in some cases.

User Experience

aboutyou.de offers a seamless user experience with a clean and intuitive interface. The search function works well, and the AI-powered recommendations are helpful in finding the right products. The website also offers a sizing guide to help customers find the right fit.

Pricing and Value for Money

The pricing on aboutyou.de varies, but overall, the store can be pricey for some items. However, the website often offers great promotions and discounts, making it worth checking out for value for money.

Alternatives

Some alternatives to aboutyou.de include Zalando, Asos, and H&M. Each of these stores offers a similar selection of products and personalized shopping experience.

Customer Service

Aboutyou.de offers excellent customer service. The website provides a comprehensive FAQ section, and customers can also contact the customer service team through email or phone.

Product Quality and Selection

aboutyou.de offers a wide range of quality products, from designer brands to more affordable options. The website also features a range of sizes for men, women, and children.

Website Usability

The website is user-friendly, intuitive, and easy to navigate. The search function works well, and the AI-powered recommendations simplify the process of finding relevant products.

Returns and Exchanges

aboutyou.de offers free shipping and returns, making it easy for customers to exchange or return products if necessary. The process is straightforward, and the website provides clear instructions on how to do this.

Promotions and Discounts

Aboutyou.de often runs excellent promotions and discounts, making it worth checking out for savings. The website also provides a sale section, where customers can find discounted items.

Reputation

aboutyou.de has a good reputation, with positive reviews from customers. The website's ease of use, personalized shopping experience, and quality products are frequently praised.

Payment Options

aboutyou.de offers a range of payment options, including credit card, PayPal, and bank transfer.

Loyalty Programs

aboutyou.de does not currently offer a loyalty program.

Customer Reviews

Online customer reviews of aboutyou.de are generally positive. The website's personalized shopping experience, ease of use, and quality products are frequently praised.

Community Involvement

aboutyou.de is involved in several community initiatives, including sustainability efforts and social causes, such as supporting refugees.

Shipping and Costs

aboutyou.de offers free shipping and returns. The standard delivery time is five to seven business days, although shipping can be slow in some cases. The website also offers express shipping for an additional fee.