Aboutyou Reviews

Voted Average (4/5)

386 Votes

60 Reviews

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In the Clothing Store category

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25% users rated Terrible
0% users rated Poor
5% users rated Average
20% users rated Very Good
50% users rated Excellent
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J Joona Halonen
49 days ago

Nice general collection of clothes…

My evaluation for aboutyou.fi Nice general collection of clothes with low-cost costs. The supply time is kind of lengthy although.
M Marianna
84 days ago

I Found the Perfect Place to Shop for Clothes!

When it comes to online shopping, finding a website that not only meets your expectations but also exceeds them can be quite challenging. However, that's exactly what I experienced when I discovered aboutyou.fi. From the moment I placed my first order, I was impressed by their sizing recommendations, which were incredibly accurate and ensured a perfect fit every time. What truly sets aboutyou.fi apart is their swift deliveries. I never had to wait long to receive my orders, and the products always matched the advertised descriptions. This level of reliability and transparency has turned me into a loyal customer, and I can't recommend them enough!
M Marianna
84 days ago

Life-changing Experience: Finding the Perfect Fit at aboutyou.fi

As someone who often struggles with finding the right size when shopping for clothes online, aboutyou.fi has been a game-changer for me. Their precise sizing recommendations have made all the difference, ensuring that I no longer have to play the guessing game when placing an order. Not only that, but the speed of their deliveries has left me pleasantly surprised. I no longer have to anxiously wait for weeks for my package to arrive, as their quick service gets the products to my doorstep in no time. What's more, the products themselves have consistently lived up to their online descriptions. It's a breath of fresh air to receive exactly what was advertised, further solidifying my trust in aboutyou.fi. Overall, my experience with aboutyou.fi has been nothing short of exceptional. From accurate sizing guidance to prompt deliveries and true-to-description products, they have exceeded my expectations on every front. I highly recommend aboutyou.fi to anyone looking for a seamless and reliable online shopping experience.
M Marianna
84 days ago

Transformed My Shopping Experience: A Joyful Discovery at aboutyou.fi

Let me share my remarkable journey with aboutyou.fi, a gem in the online shopping realm. Navigating through their website, I was pleasantly surprised by the accuracy of their sizing recommendations, which made selecting clothes a breeze. The cherry on top? Swift deliveries that surpassed my expectations, bringing joy with each package. Every item I unwrapped mirrored its online portrayal, leaving me impressed with their commitment to quality and transparency. aboutyou.fi is not just a website; it's a reliable companion for fashion enthusiasts seeking a seamless shopping experience. If you crave a blend of efficiency and authenticity in your online shopping ventures, aboutyou.fi is the destination that will elevate your wardrobe and shopping journey. Highly recommend diving into their virtual aisles for a dose of style satisfaction!
K Kirsi
138 days ago

Discovering the Perfect Fit at aboutyou.fi

When I stumbled upon aboutyou.fi, I was pleasantly surprised to find a wide range of clothing options catering specifically to small women like myself. The convenience of browsing through numerous products designed for individuals with a petite frame was truly a breath of fresh air. Placing my order was a breeze, and the prompt delivery only added to the overall delightful experience. Thank you, aboutyou.fi, for making fashion accessible and enjoyable for women of all sizes.
K Kirsi
138 days ago

Discovering the Perfect Fit: A Petite Shopper’s Delight at aboutyou.fi

As a petite woman, finding trendy yet well-fitting clothes can be a real challenge. However, my experience with aboutyou.fi has been nothing short of a fashion revelation! Not only did I find a wide array of products tailored specifically for small women like me, but the seamless ordering process and prompt delivery truly exceeded my expectations. Navigating through their website, I was thrilled to see a plethora of options that not only catered to my size but also mirrored the latest trends. The attention to detail in the fitting and design of each garment showcased the brand's dedication to inclusivity and style for every body type. Placing my order was a breeze, thanks to their user-friendly interface, and the timely delivery further highlighted their commitment to customer satisfaction. The joy of finally discovering a one-stop-shop that understands and celebrates petite fashion needs is unparalleled. aboutyou.fi has not only won me over as a loyal customer but has also restored my confidence in online shopping for petite sizes. I cannot recommend them enough to all the small women out there who struggle to find the perfect fit. Thank you, aboutyou.fi, for making fashion accessible and enjoyable for every body type!
V v xf
173 days ago

Going the Extra Mile to Ensure Customer Satisfaction

When I received my order from aboutyou.fi, I encountered a small hiccup - my shoes arrived with a stain. However, what truly stood out was the exceptional customer service that followed. Although the initial resolution offered was a discount on my next purchase, the team went above and beyond to rectify the situation. Unfortunately, my oversight led to another predicament - I realized after wearing the shoes that they were two sizes smaller than what I had ordered. Despite this complete disaster, the support I received was unparalleled. The team swiftly addressed the issue and ensured that the correct size was sent to me promptly. While my experience may have had its challenges, the dedication of the customer support team has left a lasting impression. Their commitment to customer satisfaction has won me over, and I will undoubtedly return to aboutyou.fi for future purchases.
V v xf
173 days ago

Exceptional Customer Service and Quality Shoes!

I cannot express how grateful I am for the outstanding customer service provided by aboutyou.fi. Despite receiving a pair of shoes with a minor stain, their support team went above and beyond to ensure my satisfaction. Not only did they offer me a generous discount on my next purchase, but they also handled the issue with utmost professionalism and care. In addition to their exceptional service, the quality of their shoes is truly commendable. Although there was a slight hiccup with the sizing – I received size 37 instead of 39 – I must admit that the fault partly lay with me for wearing the shoes before noticing the discrepancy. Nevertheless, the overall experience was a complete delight, with the comfort and style of the shoes exceeding my expectations. I'm genuinely impressed by aboutyou.fi's dedication to customer satisfaction and the remarkable quality of their products. Despite the initial setbacks, their exemplary service and top-notch products have won me over as a loyal customer. I highly recommend aboutyou.fi to anyone in search of both exceptional footwear and customer service. Thank you for turning what could have been a disaster into a delightful experience!
V v xf
173 days ago

stained footwear, improper measurement

My overview for aboutyou.fi i ordered a pair of footwear that arrived with a stain, I contacted help they usually mentioned they may solely give me a reduction on the following order. then, solely after carrying the footwear (my unhealthy certainly), I observed they'd additionally despatched a 37 measurement, after I ordered 39. full catastrophe. not ordering once more.
M Manish Wyld
205 days ago

Unparalleled Customer Dissatisfaction: My Experience with AboutYou.fi Finland

I regret to say that my experience with AboutYou.fi Finland has been utterly disappointing. After eagerly placing my order and receiving a tracking number, I was met with silence regarding the whereabouts of my item. Upon reaching out, I was informed of an "order overflow" in their warehouse. Subsequently, I received an email stating that my order had been cancelled due to stock shortage, despite the item still being available for purchase on their website. The timing of this cancellation was particularly suspicious, as I had taken advantage of a limited-time 15% discount when making my purchase. It seems plausible that, amidst increasing demand, they sought to coerce customers into paying full price for the same item. This has left me feeling undeniably disheartened, especially considering I had ordered the item well in advance for a special event, with a promised delivery timeframe of 5-9 days. The 16 days elapsed since my order placement have been riddled with frustration and a profound sense of letdown. Never did I anticipate such a deplorable level of service from a company I had entrusted with my purchase. I sincerely hope that AboutYou.fi Finland addresses these issues and works towards restoring customer trust and satisfaction.
M Manish Wyld
205 days ago

An Unforgettable Experience with AboutYou. FI: A Story of Patience and Disappointment Turned into Resilience

As a dedicated customer of AboutYou. FI, I embarked on a journey filled with excitement and anticipation when I placed my order for a special item during a promotional period. The initial promise of a 15% discount added to the thrill of preparing for a memorable event. However, my experience took an unexpected turn as days passed without any updates on my order. Patiently waiting for over a week, I reached out to their customer service team, only to discover that an overflow of orders had caused delays in processing. Despite this setback, I held onto hope and waited eagerly for any news regarding my purchase. To my dismay, an email arrived, informing me that my order had been cancelled due to stock shortage, leaving me puzzled and disheartened by the turn of events. Navigating through this disappointment, I couldn't help but ponder on the possibility of a marketing strategy at play, nudging customers towards making purchases at full price amidst growing demand. The transparency in communication regarding these challenges would have been greatly appreciated. Although my initial excitement was met with unforeseen obstacles, I commend AboutYou. FI for their product offerings and the potential they hold. This experience has taught me patience, resilience, and a renewed perspective on navigating e-commerce platforms amidst uncertainties. While my journey with AboutYou. FI may have faced hurdles, the lessons learned and the resilience built along the way are priceless. As I reflect on this experience, I find solace in the hope that future interactions will be smoother, reflecting the true essence of customer satisfaction and trust.
M Manish Wyld
205 days ago

An Unfortunate Experience Turned into a Valuable Lesson Learned

My heartfelt testimonial for aboutyou.fi Finland: As I excitedly placed my order and eagerly awaited its arrival, little did I know the rollercoaster of emotions that awaited me. The initial thrill of receiving a tracking number quickly turned into concern as days turned into weeks with no sign of my package. The communication from the company, while not intentional, left me feeling abandoned and frustrated. The sudden cancellation of my order, citing stock issues, only added to the confusion and disappointment. The missed opportunity of purchasing the item on sale felt like a sting, hinting at a potential marketing strategy that left me questioning their intentions. As I reflect on this experience, I see it not only as a cautionary tale but also a reminder of the importance of transparency and customer service in the e-commerce world. While the special event I anticipated may have passed without the desired item, the lesson learned will stay with me for future purchases.
N Ninni W-v
226 days ago

Unsatisfactory Experience, Poor Quality and Customer Service

My experience with aboutyou.fi has left much to be desired. Upon receiving my order, I was disappointed to find that only half of the items I had paid for were included. The process to rectify this was cumbersome; I was required to return the incomplete order and place a new one for the same items. This not only inconvenienced me but also reflected poorly on the company's quality control. Furthermore, the customer service I received was insulting and unhelpful. Despite responding to my emails, their replies lacked comprehension and failed to address my concerns adequately. This disregard for customer satisfaction is unacceptable. Regrettably, I will not be patronizing this company again. It's disheartening to encounter such substandard products and service, and I hope that they will take steps to improve in the future.
N Ninni W-v
226 days ago

Wow! Amazing customer service experience with aboutyou.fi

I can't express my gratitude enough for the exceptional customer service I received from aboutyou.fi. From the moment I reached out, they went above and beyond to ensure that my needs were met. Not only did they promptly address my concerns, but they also took the time to truly understand my situation and provide a personalized solution. This level of care and dedication is truly rare to find in today's market, and I can confidently say that aboutyou.fi has won me over as a customer for life. Thank you for your outstanding service!
N Ninni W-v
226 days ago

Turning a Negative Experience into a Positive One with Excellent Customer Service

After a disappointing encounter with a previous online retailer, I was hesitant to shop online. However, my experience with aboutyou.fi completely turned my perspective around. I initially faced a small hiccup with my order – receiving only half of what I had purchased at full price. This was disheartening, to say the least. Yet, what followed next truly amazed me. Upon reaching out to their customer service, I was greeted with empathy and understanding. They not only acknowledged the mistake but went above and beyond to rectify it swiftly. I was guided through the process of returning the partial order and placing a new one for the missing items seamlessly. Their dedication to resolving my issue promptly was truly commendable. Unlike my previous encounter, the customer service at aboutyou.fi was exceptional. They not only responded to my emails promptly but also took the time to thoroughly address my concerns and questions. Their attentiveness and willingness to assist me left me feeling valued as a customer. Thanks to their outstanding customer service, I now have the complete order in my hands, and I couldn't be happier with the products. The way aboutyou.fi handled the situation showcased their commitment to customer satisfaction and turned what could have been a negative experience into a positive one. I wholeheartedly recommend shopping with them and will definitely be a returning customer. Thank you for restoring my faith in online shopping!

Introduction

Aboutyou.fi is an online fashion retailer that aims to provide a personalized shopping experience for its customers. With a wide range of fashion items from various brands, the website caters to both men and women who are looking for trendy and stylish clothing options. In this review, we will delve into various aspects of the website, including its pros and cons, user experience, pricing and value for money, alternatives, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

Pros: - Extensive collection of fashion items from popular brands - User-friendly interface that simplifies the shopping process - Personalized recommendations based on user preferences - Free shipping and returns on most orders - Regular promotions and discounts Cons: - Limited selection compared to other fashion retailers - Prices may be higher than some competitors - Limited availability of certain sizes or items

User Experience

Aboutyou.fi offers a seamless user experience with its intuitive interface and refined search capabilities. The website strives to provide personalized recommendations based on the user's browsing and purchase history, creating a customized shopping experience. Users can easily navigate through product categories, apply various filters, and read detailed product descriptions and reviews. The checkout process is streamlined and secure, enhancing overall user satisfaction.

Pricing and Value for Money

While Aboutyou.fi may not always offer the lowest prices in the market, it compensates with its quality and curated selection of fashion items. The website frequently introduces promotions, discounts, and sales, allowing customers to enjoy value for their money when shopping for their favorite brands. Additionally, free shipping and returns on most orders contribute to the overall value proposition.

Alternatives

There are several alternatives to Aboutyou.fi in the online fashion retail market. Competitors such as Zalando, ASOS, and Boozt offer similar product selections and personalized shopping experiences. Customers seeking a wider variety of fashion items from various brands may find these alternatives more suitable.

Customer Service

Aboutyou.fi places a strong emphasis on customer service, aiming to provide prompt and helpful assistance to its customers. The website offers various channels for customer support, including email, phone, and live chat. Feedback and inquiries are typically addressed promptly, ensuring a positive shopping experience for customers.

Product Quality and Selection

Aboutyou.fi collaborates with well-known brands to offer high-quality fashion items. While the selection may not be as vast as some competitors, it focuses on bringing the latest trends and popular items to customers. The website showcases a range of clothing, shoes, and accessories for both men and women, ensuring that customers can find items to suit their personal style.

Website Usability

The website's clean and intuitive design enhances its usability, allowing customers to easily navigate and find desired products. The search functionality is efficient and provides accurate results. Additionally, the responsive layout adapts well to different screen sizes, making it accessible through various devices.

Returns and Exchanges

Aboutyou.fi offers a hassle-free returns and exchanges process. Most orders qualify for free returns within a specified timeframe, making it convenient for customers to try out items and return them if necessary. The website provides clear instructions for initiating returns and exchanges, ensuring a smooth and efficient process.

Promotions and Discounts

Aboutyou.fi frequently runs promotions and discounts, enabling customers to enjoy savings on their purchases. These promotions can take the form of percentage-based discounts, seasonal sales, or exclusive offers. The website also offers a newsletter subscription, through which customers can receive notifications about upcoming promotions and discounts.

Reputation

Aboutyou.fi has garnered a positive reputation in the online fashion retail industry. It is recognized for its customer-centric approach, quality brands, and personalized recommendations. The website regularly receives positive feedback from satisfied customers, indicating its commitment to providing a reliable and enjoyable shopping experience.

Payment Options

Aboutyou.fi offers a variety of secure payment options to cater to different customer preferences. These include credit and debit card payments, PayPal, and Klarna Pay Later. The availability of multiple payment methods ensures convenience and flexibility for customers during the checkout process.

Loyalty Programs

Currently, Aboutyou.fi does not have a specific loyalty program in place. However, the website occasionally offers exclusive perks and discounts to registered customers and newsletter subscribers. Customers can benefit from these promotions by staying updated with the latest offers.

Customer Reviews

Customer reviews play a crucial role in informing potential buyers about the shopping experience and product quality. Aboutyou.fi features customer reviews on each product page, allowing shoppers to make informed decisions based on the experiences and opinions of previous customers. The website also encourages customers to leave reviews after their purchase, contributing to the authenticity and transparency of the platform.

Community Involvement

Aboutyou.fi actively engages with its community through various initiatives. The website collaborates with influencers and designers to create exclusive collections, showcasing the latest fashion trends. Furthermore, Aboutyou.fi supports charitable causes and social campaigns, demonstrating its commitment to social responsibility and community involvement.

Shipping and Costs

Aboutyou.fi provides free shipping on most orders, making it convenient for customers to receive their purchases without additional costs. The website offers different delivery options, including standard and express shipping, allowing customers to choose the most suitable option based on their needs. Shipping costs may vary depending on the order value and delivery location. In conclusion, Aboutyou.fi offers a personalized and user-friendly online shopping experience, featuring a curated selection of fashion items from popular brands. While it may have some limitations in terms of selection and pricing, the website compensates with its customer-centric approach, product quality, and regular promotions. With its seamless user experience and dedication to customer service, Aboutyou.fi establishes itself as a trustworthy and reliable online fashion retailer.