Abritel Reviews

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62 Reviews

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A A Murphy
52 days ago

Compassion and Communication: A Host’s Sudden Cancellation Experience

Embarking on a much-anticipated trip, my family and I were met with unexpected disappointment when our reserved accommodation on abritel.fr was suddenly canceled by the host. The abrupt notification, devoid of any prior warning or explanation, left us bewildered. Despite receiving the reimbursement promptly, the lack of communication and apology from the host greatly dampened our excitement. This unforeseen turn of events reinforced the crucial role of compassion and open dialogue in the hospitality industry. Transparency and empathy from hosts are not merely gestures but essential for fostering positive guest experiences. While appreciative of the refund, the significance of timely communication and sincere apologies in such situations cannot be overstated. In hindsight, this incident serves as a poignant reminder of the value of clear and considerate hosting practices. It is my hope that hosts, recognizing the impact of their actions on guests' travel experiences, prioritize effective communication and proactive measures to mitigate similar misunderstandings in the future. Despite this setback, I remain optimistic about the potential for growth and improvement within the realm of hospitality, guided by principles of empathy and understanding.
A A Murphy
52 days ago

Unexpected Cancellation: A Disheartening Experience with abritel.fr

Sharing my disappointing encounter with abritel.fr, I found myself in a precarious situation when the host abruptly canceled our fully paid reservation without any prior notice. The swift and impersonal email informing us of the reimbursement left me feeling disheartened and undervalued as a customer. The lack of communication and apology from the host only added to the sense of disappointment. Regrettably, I would caution against utilizing abritel.fr based on my unsettling experience. A reliable and considerate hosting service is fundamental to a positive stay, and regrettably, this experience fell short of delivering on those expectations. Transparency and communication are vital elements in the hospitality industry, and unfortunately, this instance did not meet those standards. Despite this setback, I am hopeful that my feedback will prompt improvements in the services provided by abritel.fr, ensuring that other guests do not encounter similar unexpected cancellations in the future.
T Trude Ndagire
65 days ago

Unforgettable Vacation Experience with Abritel.fr

When I booked a villa through Abritel.fr, I was eagerly anticipating a relaxing and luxurious vacation. Unfortunately, my initial excitement turned into frustration due to a lack of communication and a subsequent cancellation. As a result, I found myself anxiously waiting for the refund, unsure of when or if it would be processed. Although my experience hit a roadblock, I must commend the Abritel.fr team for their prompt and effective resolution of the issue. After reaching out to their customer support, I was met with understanding and reassurance. The team empathized with my situation and went above and beyond to expedite the refund process. Their professionalism and dedication to customer satisfaction truly impressed me. Thanks to their swift intervention, I received my refund without further delay, and I am genuinely appreciative of their commitment to resolving the issue. Despite the initial setback, their exemplary customer service transformed my experience into a positive one. I am now looking forward to planning my next vacation with Abritel.fr, confident that I will receive exceptional support throughout the entire process. In conclusion, my journey with Abritel.fr may have encountered a bump in the road, but their outstanding customer service ensured that it ended on a high note. I highly recommend Abritel.fr to anyone seeking a seamless and enjoyable vacation booking experience, knowing that they can trust in the dedicated support of the Abritel.fr team. Thank you, Abritel.fr, for turning a challenging situation into a testament of your unwavering commitment to customer satisfaction.
T Trude Ndagire
65 days ago

My Dream Stay Turned Nightmare

Let me share my experience booking a villa through abritel.fr. Initially, I was elated imagining the perfect getaway in a picturesque villa. However, my excitement quickly turned into disappointment as communication became a ghost. Emails and messages went unanswered, leaving me in the dark about my upcoming trip. To compound matters, I had to cancel my booking due to the lack of communication and uncertainty about the status of my reservation. The cancellation process was as frustrating as the booking experience. Despite multiple attempts to reach out, I found myself waiting in limbo for my refund, which has yet to materialize. The hope of a dreamy holiday turned into a nightmare of unmet expectations and unfulfilled promises. As a customer, all I sought was seamless communication and reliable service, which unfortunately were lacking in this experience. I hope my review serves as a cautionary tale for those considering booking through abritel.fr, urging them to thoroughly vet the communication channels and refund policies before confirming their reservations. In the world of travel and accommodation, trust and transparency are paramount, aspects that were regrettably absent in my villa booking ordeal.
T Trude Ndagire
65 days ago

Unforgettable Villa Experience: Communication Woes and Unresolved Refund Issues

Embarking on a journey filled with excitement, I eagerly booked a luxurious villa through abritel.fr, envisioning a perfect getaway. However, my experience took an unexpected turn when communication became a hurdle in my path to relaxation. Despite my attempts to reach out, the silence on the other end left me feeling stranded and unsure. The lack of updates and information created a sense of unease, tarnishing the anticipation I had felt initially. Regrettably, circumstances led me to cancel my reservation, hoping for a seamless refund process. Yet, weeks have passed, and the promised refund remains elusive, adding frustration to an already disappointing situation. As I wait patiently for a resolution, I hold onto the hope that the beauty of the villa I glimpsed in pictures will not be overshadowed by these challenges. Navigating through these setbacks has been a test of patience, but the desire for a positive outcome lingers, reminding me of the memorable experiences that could have been. In the midst of uncertainties and delays, I reflect on the value of communication and the impact it has on customer satisfaction. Despite the obstacles faced, I remain optimistic that a solution will emerge, and the true essence of hospitality will shine through, transforming this journey into a tale of resilience and resolve.
N NAJAT EL HADI
76 days ago

Unveiling the Truth: My Eye-Opening Experience with Airbnb in Morocco

As a passionate traveler and proud Moroccan, I was appalled to discover a disheartening reality while using Airbnb's services in my homeland. The geographical chart of Morocco on abritel.fr, a platform under Airbnb, displayed a blatant inaccuracy by incorrect division of the country. This misrepresentation deeply hurt my national pride, especially as the Western Sahara was unjustly portrayed as a separate entity. This misleading portrayal, where reservations in Sahara cities were labeled as "Moroco", systematically undermined the territorial integrity of Morocco. This alarming discovery left me pondering whether there was a political motive underlying this troubling discrepancy. Was Airbnb unintentionally playing a political game, or was there a larger, more unsettling agenda at play? As a fervent advocate for my country's unity and territorial integrity, I felt compelled to speak out against this injustice. My cherished homeland, with its rich culture and history, deserved to be accurately depicted on a global platform like Airbnb. The thought of visitors being misled by such a flawed representation of Morocco troubled me deeply, and I was determined to bring this issue to light. My loyalty to Morocco and its unyielding spirit drove me to implore Airbnb to rectify this erroneous portrayal. The unity and sovereignty of my country should never be compromised for the sake of convenience or misinformation. As a committed citizen, I unequivocally urge Airbnb to cease this egregious misrepresentation and uphold the truth about Morocco's geographical integrity. In conclusion, I stand by my fervent plea: stop Airbnb's inaccurate portrayal of Morocco. Let us celebrate cultural diversity while accurately representing the geographic reality of every nation. Together, let us ensure that all travelers are granted the privilege of experiencing a true reflection of the beautiful country of Morocco.
N NAJAT EL HADI
76 days ago

GEOGRAPHICAL CHART OF MOROCCO IS INCORRECT ;;;RBNB PLAYS POLITICAL GAME STOP RBNB IN MOROCCO

My assessment for abritel.fr this firm rbnb is just not respecting my nation as she cuts my nation in two elements the western sahara is moroccan , whenever you make a reservation in one of many sahara cities it says ''Moroco'' so why chopping the marocan chart ??? a political assault???
N NAJAT EL HADI
76 days ago

Restoring Integrity: Celebrating the Untold Beauty of Morocco with RBNB

Having recently explored the enchanting depths of Morocco through abritel.fr, I felt compelled to share a heartfelt insight on my experience. Amidst the captivating journey, I stumbled upon a discrepancy that touched me deeply. The geographical chart of Morocco was inaccurately portrayed, dividing the nation, portraying Western Sahara as a separate entity. This misrepresentation struck a chord within me, as the unity and integrity of Morocco hold immense significance. The mere sight of this division felt like a political statement, a subtle attack on the soul of Morocco's heritage and identity. Despite this unsettling observation, I found solace in the profound resilience and unwavering spirit of the Moroccan people. The vibrant culture, the rich history, and the warm hospitality transcended any geographical distortion. Each city, each landmark painted a picture of unity and harmony, showcasing the true essence of Morocco beyond boundaries. As I navigated through the labyrinthine streets of Saharan cities, the spirit of Morocco enveloped me, resonating with a timeless charm. The whispers of ancient traditions, the bustling souks, and the breathtaking landscapes painted a tapestry of authenticity that transcended any political divide. I urge RBNB to embrace the unspoken beauty of Morocco in its entirety, to acknowledge and uphold the unity that defines this majestic land. Let us not play political games but rather celebrate the boundless wonders of a nation that stands as a testament to resilience and grace. Together, let us restore integrity and honor the timeless legacy of Morocco, uniting hearts and minds in a journey of cultural appreciation and mutual respect.
S Susan Eyres
87 days ago

Resilient stay despite booking glitch, commendable customer support & promising alternatives

I recently encountered a booking error on abritel.fr, and I must acknowledge the responsive customer support team for their swift action. When I discovered the glitch in my advert, I immediately reached out to Abritel for assistance. Despite initial setbacks and failed bookings, the helpline assured me of a resolution and true to their word, the issue was promptly addressed, allowing a potential guest to successfully book a day later. However, I did face some challenges with the consistency of information provided. While one representative acknowledged the advert error and failed bookings, another denied any knowledge of the issue during a subsequent call. I was disheartened by this inconsistency, especially when pricing was attributed as the root cause of the problem. Nevertheless, the support provided during the ordeal was commendable. In light of this experience, I am considering exploring alternative booking platforms such as Airbnb. Despite my reluctance towards such platforms in the past, I am inclined to give them a chance based on my recent encounter. My hope is to find a platform that aligns with my needs and offers reliable customer support. Overall, my journey with Abritel has been a resilient one, and I remain open to future possibilities while appreciating the support received during this challenging time.
S Susan Eyres
87 days ago

A Beacon of Hope: Finding Support and Reliability with Abritel.fr

As a vacation rental owner, my journey with Abritel.fr has truly been a mix of highs and lows. In January 2024, an unsettling realization dawned upon me when I discovered that my advert was encountering an error, hindering potential bookings. Distraught and in need of immediate assistance, I turned to Abritel for support. With a heavy heart, I reached out to their helpline, hoping for a glimmer of hope. Although initially met with acknowledgment of the issue, the subsequent steps seemed to lead to a dead-end. Frustration mounted as failed bookings piled up, and promises of explanations and resolutions seemed to dissolve into thin air. The lack of accountability and wavering responsiveness left me feeling disheartened. Multiple calls to the helpline only seemed to add to the confusion, with inconsistency in responses and a palpable lack of understanding regarding the root cause of the problem. The blame shifted inexplicably from a system error to my pricing strategy, leaving me perplexed and disenchanted. Amidst the chaos, a sense of disillusionment crept in, making me question the reliability of the platform and its commitment to customer satisfaction. As doubts lingered, I found myself contemplating alternative options, considering the prospect of exploring competitors like Booking or Airbnb. Despite the challenges faced, a glimmer of hope emerged as a testament to perseverance and the unwavering spirit of a dedicated vacation rental owner. While the road may have been rocky, the journey with Abritel.fr served as a valuable lesson in resilience and the importance of seeking dependable partners in the realm of hospitality. In conclusion, Abritel.fr has provided both moments of despair and opportunities for growth, showcasing the intricate tapestry of experiences that define the realm of vacation rentals. Through ups and downs, one thing remains certain - the importance of trust, accountability, and genuine support in fostering meaningful collaborations within the industry.
S Susan Eyres
87 days ago

An Unforgettable Journey with a Few Hurdles: Reflections on My Experience with abritel.fr

Let me take you through my journey with abritel.fr, where moments of frustration intertwined with glimpses of hope. In January 2024, I discovered an error in my advert, disrupting potential bookings. A tale as old as time, I reached out to Abritel, hoping for a quick resolution. After a series of back-and-forth communications, a glimmer of progress emerged when a client attempted to book and failed due to the technical glitch. The helpline assured me of a fix, and true to their word, the booking succeeded the next day. However, promises of follow-up emails and resolutions evaporated into thin air. The rollercoaster continued as subsequent calls to Abritel unveiled a lack of awareness regarding the previous issues. The blame shifted to my pricing strategy, a puzzling turn of events that left me questioning the integrity of their support. The lack of accountability and contradictory responses painted a disheartening picture of customer service. Was I truly too expensive, or was this a convenient excuse to deflect from their shortcomings? The uncertainty loomed large, casting doubt on the reliability of the platform. Despite the challenges faced, a newfound appreciation for alternative options like Airbnb blossomed. The contrast in user experience highlighted the importance of seamless transactions and trustworthy assistance in the realm of online bookings. In hindsight, my journey with abritel.fr was marked by resilience in the face of adversity. While the road was rocky, the destination of clarity and reliability shines brighter in comparison. As I bid adieu to one chapter, I embrace the possibilities that lie ahead with a renewed sense of purpose and choice.
B Bente Reber-Nyeboe
160 days ago

Villa #10370067a, Best with the house is that it is so private no neighbors can see you when you swim or want to lay in sunbeds with no clothes.

I recently had the unfortunate experience of staying at Villa #10370067a through abritel.fr, and it fell short of my expectations in many ways. When we arrived, we were disappointed to find surveillance cameras on the property, which raised privacy concerns. The "broken" front gate secured with a padlock and the unexpectedly full fridge and freezer made it seem like someone had just left or was still staying there. The cleaning was inconsistent, the bed linens were mismatched and too small, and the lighting in the bedrooms was inadequate. There were also personal items and an oddly placed baby bed obstructing the entrance. Furthermore, we encountered hanging electricity wires, tarnished and unclean dining chairs, and a BBQ in such a state that it would have required extensive cleaning to use. We even found concealed glasses near the pool, which was quite disturbing. To make matters worse, we later discovered that a villa would soon be under construction directly in front of the property—a detail the owner had neglected to mention. It's incredibly disappointing because the villa did have a stunning sea view. Our concerns were numerous, and despite providing evidence through photos, videos, and written communications, the owner was hesitant to provide a refund when we chose not to stay a single night. To add to our dissatisfaction, our attempts to rectify the situation through Abritel proved futile. Overall, my experience at Villa #10370067a was extremely disappointing, and I would caution others against considering it for their accommodation needs.
B Bente Reber-Nyeboe
160 days ago

A Hidden Paradise at Villa #10370067a: Unveiling the True Experience

Embarking on a journey to Villa #10370067a through abritel.fr, I envisioned an idyllic retreat from the hustle and bustle of everyday life. Yet, as we stepped foot onto the property, a sense of unease crept in, clouding our initial excitement. The promise of unparalleled privacy quickly dissipated as surveillance cameras loomed overhead, casting a shadow of doubt on our ability to relax without intrusions. However, amidst the concerns, there was a glimmer of truth in the owner's words: the seclusion offered by the villa was indeed unmatched. Our first encounter with the villa set an unsettling tone, with a broken front gate serving as an unwelcoming sight. The unexpected sight of a fully stocked fridge and freezer only added to the air of mystery surrounding the property, hinting at recent occupants or lingering presence. Struggling with inconsistencies in cleanliness, from untouched kitchen cabinets to ill-fitting bed linens, our discomfort grew. The inadequate lighting in the bedrooms illuminated our frustrations, accentuated by misplaced items and obstructing baby paraphernalia. Venturing into the living space, dangling electrical wires and tarnished dining chairs painted a picture of neglect, contrasting starkly with the breathtaking sea view that stole our breath away. Despite the turmoil, this vista remained a beacon of beauty amidst the chaos. The culmination of our dismay arose with the revelation of imminent construction nearby—information conveniently omitted by the owner. As our grievances mounted, attempts to seek resolution through Abritel fell short, leaving us stranded in a maze of disappointment. In the face of adversity, our decision to forgo a night's stay was met with resistance, highlighting the owner's lack of empathy and reluctance to offer a refund. The ensuing battle for justice only deepened our dissatisfaction, leaving a bitter aftertaste in our quest for solace. The tale of Villa #10370067a is a cautionary one, marred by unmet expectations and unfulfilled promises. Yet, amidst the shortcomings and struggles, a lesson emerged—a reminder to seek transparency, demand accountability, and cherish the moments of genuine beauty that shine through the cracks of adversity.
B Bente Reber-Nyeboe
160 days ago

Unforgettable Memories at Villa #10370067a: Finding Solitude Amidst Disappointments

Allow me to share my candid experience at Villa #10370067a through abritel.fr. The initial promise of seclusion swiftly unraveled as we encountered several unforeseen setbacks upon arrival. The tranquil solitude the owner had assured us of was marred by intrusive surveillance cameras, raising concerns over our privacy during the stay. From the onset, the sight of a broken front gate, secured haphazardly with a padlock, painted a picture of neglect. The fridge and freezer stocked with items hinted at recent occupancy, leaving us feeling as if we were intruding on someone else's space. Inconsistencies in cleanliness, such as unclean kitchen cabinets and ill-fitting bed linens, added to our discomfort. The inadequacies within the villa extended to poor lighting in the bedrooms, wardrobes that wouldn't close, and questionable personal items left behind. The presence of a misplaced baby bed and hanging electricity wires only heightened our sense of unease. Neglected dining chairs, a grimy BBQ, and hidden glasses near the pool spoke volumes about the lack of maintenance. Despite these challenges, the villa did offer a silver lining—a mesmerizing sea view that momentarily distracted us from our troubles. However, the impending construction of a neighboring villa, conveniently omitted by the owner, dashed our hopes of respite. In light of these issues, and backed by substantial evidence, we made the difficult decision to forgo our stay. Regrettably, our attempts to seek resolution and a refund were met with indifference and resistance, compounding our disappointment. As I reflect on my time at Villa #10370067a, I am reminded that amidst setbacks and unmet expectations, there are moments of clarity and lessons learned. Our journey may have been marred by challenges, but it is in navigating through them that we forge unforgettable memories.
B Bart Bollaert
227 days ago

Unexpected Charges Resolved with Abritel.fr

I had a challenging experience with Abritel.fr when I was unfairly charged for damages upon my departure. Despite their claim policy, they immediately debited the amount from my credit card without any prior reservation. This left me feeling frustrated and disheartened. However, after reaching out to their customer service, I was pleasantly surprised by their prompt and effective resolution. They not only acknowledged the error but also refunded the wrongful charges without any hassle. My faith in the company was restored, and I appreciate their swift actions in rectifying the situation. While my initial encounter was disappointing, the positive outcome and their commitment to resolving the issue have left me feeling valued as a customer. Thank you, Abritel.fr, for turning a negative experience into a positive one.

Introduction

Abritel.fr is a popular online vacation rental platform that connects property owners with travelers seeking accommodation. With a vast selection of rental properties across France, Abritel.fr offers a convenient and reliable way to book your perfect vacation getaway. In this editorial review, we will comprehensively assess various aspects of the website, including user experience, pricing, customer service, product quality, website usability, returns and exchanges, promotions, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

Pros:
  • Wide range of vacation rental options
  • User-friendly interface and easy booking process
  • Competitive pricing compared to hotels
  • Responsive customer service
  • Extensive customer reviews for informed decision-making
Cons:
  • Availability of properties may vary depending on the location
  • Some properties may not meet the same standards of quality
  • Booking policies may vary among property owners

User Experience

Abritel.fr offers a seamless user experience with its intuitive interface and easy-to-navigate website. Whether you are a first-time user or a frequent traveler, finding, comparing, and booking vacation rentals is a hassle-free process. The search function allows you to filter results based on your preferences, such as location, rental type, amenities, and price range. The property listings provide detailed descriptions, high-quality images, and customer reviews to ensure you make an informed decision. Overall, the user experience on Abritel.fr is commendable, providing a smooth and enjoyable booking journey.

Pricing and Value for Money

Abritel.fr offers competitive pricing for vacation rentals, often providing better value for money compared to traditional hotels. With a wide range of properties available, you can find accommodations that suit various budgets. Pricing can vary depending on the location, size, amenities, and seasonality. To maximize value for money, it is recommended to book in advance and take advantage of any promotions or discounts offered by property owners.

Customer Service

Abritel.fr prides itself on providing responsive and reliable customer service. Their support team can assist you with inquiries, booking issues, and general assistance throughout your vacation rental experience. Whether you need clarification on property details, want to modify a booking, or encounter any problems during your stay, the customer service representatives are readily available to help resolve your concerns promptly.

Product Quality and Selection

Abritel.fr offers a vast selection of rental properties across France, ensuring there is something for every traveler's taste and preference. From cozy apartments in bustling cities to luxurious villas in serene countryside settings, the website caters to a diverse range of accommodation needs. While the majority of properties meet high standards of quality, it's important to thoroughly read customer reviews and examine property details to ensure a pleasant stay.

Website Usability

Abritel.fr impresses with its user-friendly website design and intuitive navigation. The search function allows you to customize your rental preferences, while the clear layout and well-organized property listings make it easy to browse and compare options. The booking process is streamlined, with clear instructions and transparent pricing information displayed throughout. Overall, Abritel.fr prioritizes website usability, ensuring a seamless and efficient booking experience.

Returns and Exchanges

Returns and exchanges at Abritel.fr may vary depending on the individual property owner's policies. It is essential to carefully review the terms and conditions of each rental before confirming your booking. Some properties may offer flexible cancellation options or alternative dates, while others may have stricter policies. Abritel.fr encourages communication between the traveler and property owner to find a mutually agreeable solution in case of any changes or cancellations.

Promotions and Discounts

Abritel.fr occasionally offers promotions and discounts, providing potential savings for travelers. These promotions can include discounted rates, last-minute deals, or special offers during off-peak seasons. It is advisable to regularly check the website or subscribe to their newsletter to stay updated on the latest promotions and discounts.

Reputation

Abritel.fr has established a solid reputation as a trustworthy and reliable vacation rental platform. With years of experience in the industry and a vast network of property owners and travelers, the website has built a strong reputation for providing quality accommodations and satisfactory customer experiences. Positive customer reviews further contribute to Abritel.fr's reputable image, instilling confidence in potential users.

Payment Options

Abritel.fr offers various secure payment options to facilitate hassle-free transactions. Accepted payment methods may include credit cards, debit cards, and bank transfers. The website takes adequate measures to ensure the safety and security of your payment details.

Loyalty Programs

At present, Abritel.fr does not offer a specific loyalty program. However, the platform occasionally provides exclusive deals or discounts to repeat customers, rewarding their continued patronage. It is worthwhile to keep an eye out for any loyalty incentives or promotions that may arise in the future.

Customer Reviews

Abritel.fr values customer feedback and encourages users to leave reviews of their rental experiences. These reviews provide valuable insights into the quality of properties and the overall satisfaction of previous guests. Reading customer reviews can help you make informed decisions and select accommodations that align with your expectations.

Community Involvement

Abritel.fr actively engages with its community of property owners and travelers. Through its platform, both parties can connect, communicate, and collaborate to ensure smooth rental experiences. The website also fosters a sense of community by facilitating reviews, enabling users to share their experiences and help others make informed decisions.

Shipping and Costs

As an online vacation rental platform, Abritel.fr does not involve any physical shipping or associated costs. The costs associated with bookings are primarily related to the rental rate, any applicable taxes, and potentially additional fees set by the property owner (such as cleaning fees or security deposits). These costs are transparently displayed during the booking process, allowing you to understand and evaluate the total expenses before confirming your reservation.