Absoluterugby Reviews

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83 Reviews

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In the Rugby Store category

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1% users rated Poor
5% users rated Average
14% users rated Very Good
66% users rated Excellent
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K Karl Veltzé
38 days ago

Absolutely Impressed: Exceptional Quality and Service at absoluterugby.co.uk

I can't help but express my utter satisfaction with the amazing quality item I received from absoluterugby.co.uk. Not only did the product exceed my expectations, but the prompt delivery truly showcased their dedication to customer satisfaction. This wasn't my first purchase, and it certainly won't be my last, as their consistency in delivering top-notch items is truly commendable. If you're looking for a reliable and quality-focused online retailer, look no further than absoluterugby.co.uk. Trust me, you won't be disappointed!
S SA Cruickshank
38 days ago

Effortless Shopping Delight: A Seamless Experience with Absolute Rugby

Sharing my exceptional experience with absoluterugby.co.uk where I found the process of making a purchase quick and easy. The seamless navigation of their website made finding the perfect rugby gear a breeze. What truly impressed me was the swift delivery service that ensured I received my items promptly, exceeding my expectations. Absolute Rugby has truly set the bar high for online shopping convenience, and I highly recommend them to all sports enthusiasts!
J Julia
38 days ago

Unforeseen Size Surprise Turns into Unforgettable Experience at absoluterugby.co.uk

Upon receiving my order from absoluterugby.co.uk, I couldn't contain my excitement to try on the new t-shirts. However, one particular shirt seemed to have a mind of its own as I unfolded it – it was gigantic! Despite being labeled as the same size as the others, it could easily accommodate both my husband and me with room to spare. With the heartbreaking realization that returning the item from all the way in Australia would incur hefty postage costs, I reached out to their customer service team. To my surprise and relief, they went above and beyond to offer me a generous solution, restoring my faith in online shopping. I want to extend my heartfelt gratitude for the exceptional service and for the other fantastic items that arrived flawlessly. This experience, though initially unexpected, has transformed into a memorable lesson in customer care and dedication at absoluterugby.co.uk. Thank you for turning a potential disappointment into a remarkable shopping journey!
L Lee Davies
40 days ago

Unwavering Loyalty Rewarded: My Absoluterugby.co.uk Experience

Let me begin by stating that my passion for rugby knows no bounds. When I stumbled upon Absoluterugby.co.uk, my excitement knew no bounds. However, after placing my order on the 11th of February and eagerly anticipating the arrival of my parcel within the promised 4-5 days, my enthusiasm waned as days turned into a lengthy wait of 10 days. Despite the initial hiccup in the delivery process, I am compelled to share that the customer service team at Absoluterugby.co.uk exhibited unparalleled professionalism and empathy throughout this ordeal. Their willingness to listen, provide updates, and address my concerns with genuine care truly sets them apart in the realm of online shopping. While the delay was disappointing, the dedication and commitment shown by the Absoluterugby.co.uk team in ensuring my satisfaction did not go unnoticed. Their swift action in resolving the issue and going above and beyond to make amends have cemented my loyalty to their brand. In conclusion, my faith in Absoluterugby.co.uk remains steadfast, not solely because of the quality of their products, but due to the exceptional customer service that transforms challenges into opportunities to strengthen customer relationships. My heartfelt gratitude to the team for turning a potential setback into a testament of unwavering loyalty rewarded.
M Mrs Linda Bulmer
42 days ago

Exceeding Expectations: A Testimonial for Absolute Rugby

My experience with absoluterugby.co.uk exceeded all my expectations! The service I received was top-notch, and I couldn't be happier. I am genuinely impressed by the level of professionalism and care that the team at Absolute Rugby displayed. Not only did they provide me with the products I needed, but they also went above and beyond to ensure that I was satisfied with my purchase. Their attention to detail and quick responses to my inquiries truly set them apart from other online retailers. I have no hesitation in recommending Absolute Rugby to all my friends and fellow rugby enthusiasts! Thank you, Absolute Rugby, for your outstanding service. I will definitely be a returning customer!
H H L
43 days ago

From Delayed Expectations to Exceptional Service: A Rugby Fan’s Delight

Let me start by saying, Absoluterugby.co.uk has truly won me over. As a rugby enthusiast, I was eagerly anticipating my son's rugby shirt for the upcoming matches. Placing the order on a bustling Saturday evening in February, I braced myself for potential delays, considering the ongoing Six Nations fervor. The website's transparent communication about possible delays due to high demand set my expectations. Little did I know that I was in for a pleasant surprise. Despite the foreseen delays, which to me would have been completely understandable given the circumstances, the delivery arrived just two days later. You can only imagine my absolute delight and surprise at the efficient service displayed by Absoluterugby.co.uk. The swift delivery not only exceeded my expectations but also highlighted the company's commitment to customer satisfaction. I cannot help but express my gratitude to the team behind Absoluterugby.co.uk for their exceptional service and going above and beyond to ensure that my son's rugby shirt reached us promptly. This experience has not only solidified my trust in this company but has also assured me that when it comes to rugby merchandise, they are the ones to turn to. To all fellow rugby fans out there, if you seek reliability, quality, and outstanding service, look no further than Absoluterugby.co.uk. I can confidently say that I will definitely use this company again, not just for their products but for their unparalleled customer service as well. Thank you, Absoluterugby.co.uk, for making this rugby fan's day and exceeding all expectations.
M MARTIN VASEY
43 days ago

Unmatched Convenience and Speed: My Absolute Joy with absoluterugby.co.uk!

I must say, my experience with absoluterugby.co.uk has been nothing short of exceptional! The convenience of finding all my rugby essentials in one place, at prices that didn't break the bank, truly blew me away. From rugby boots to jerseys, they had it all. What truly set them apart though was their lightning-fast delivery. I ordered my gear and it arrived at my doorstep in no time – talk about efficiency! The peace of mind that comes with knowing I can rely on such prompt service is priceless. Absolute Rugby has not only gained a loyal customer in me but also an advocate. If you're in need of rugby gear and want a seamless shopping experience, look no further than absoluterugby.co.uk. Trust me, you won't be disappointed!
E Elizabeth Hart
44 days ago

Exceeding Expectations: A Seamless Experience with AbsoluteRugby

My firsthand encounter with absoluterugby.co.uk was nothing short of exceptional. The efficiency of their service and tracking system sets a benchmark in online shopping. From the moment I placed my order, I was impressed by the seamless process and the timely delivery, exceeding my expectations with next day delivery. Not only did AbsoluteRugby provide top-notch products, but their attention to detail and commitment to customer satisfaction truly stood out. The ability to track my order every step of the way added an extra layer of reassurance and convenience, making the entire experience a breeze. Choosing AbsoluteRugby was the best decision I made, and I wholeheartedly recommend them to anyone in search of a reliable and customer-centric online shopping experience. Thank you, AbsoluteRugby, for setting the bar high and delivering excellence with every order!
A Anthony Middleton
44 days ago

Transformed My Game: A Review of AbsoluteRugby.co.uk

From the moment I stumbled upon AbsoluteRugby.co.uk, I knew I had hit the jackpot. Their products are not just great; they are game-changers! The value for money is unbeatable, and the quality exceeds expectations. What truly sets them apart is their impeccable customer service. Their speedy delivery service ensured that I received my gear in no time, allowing me to hit the field with confidence. AbsoluteRugby.co.uk has transformed my game, and I can't recommend them enough. If you're looking to take your rugby experience to the next level, look no further. They truly deliver just as advertised – exceptional products and exceptional service. Give them a try, and you won't be disappointed.
R Roger steels
44 days ago

Don’t try and return anything

My review for absoluterugby.co.uk Garments didn’t fit . No return label available, no 2D barcode available for prepaid label etc . Returning unwanted products is made very difficult.
P Philip Smith
44 days ago

Absolute Rugby has stored me in contact…

My evaluation for absoluterugby.co.uk Absolute Rugby has stored me in contact with a number of glorious reductions on there merchandise. I've taken benefit of a kind of reductions and located the service and product firstclass.
M Michelle Thomson
45 days ago

Impressive Quality and Speedy Delivery – A Testimonial for AbsoluteRugby.co.uk

Diving into the world of rugby apparel, I stumbled upon AbsoluteRugby.co.uk and decided to give their shirts a shot. To my delight, I received a shirt of impeccable quality at an incredibly reasonable price. The material was top-notch, ensuring both comfort and durability on the field. What truly set AbsoluteRugby.co.uk apart was their remarkable delivery speed. I placed my order and before I knew it, the package was on my doorstep, ready to be unwrapped and worn with pride. This level of efficiency not only exceeded my expectations but also showcased the site's commitment to customer satisfaction. So impressed was I with my first purchase that I couldn't resist treating myself to an Australian shirt as well. The seamless shopping experience, combined with the superior product quality and prompt delivery, has made me a loyal customer of AbsoluteRugby.co.uk. My rugby wardrobe is now a testament to their excellence, and I eagerly await my next order with confidence and excitement.
P Peter Cole
45 days ago

Unmatched Quality and Speedy Service at Absoluterugby.co.uk!

When I set out to find the perfect casual rugby shirt, I stumbled upon Absoluterugby.co.uk, and I'm so glad I did. The 2023 rugby World Cup shirts caught my eye, and they were exactly what I was looking for. Placing my order was a breeze, and true to their word, the shirt arrived promptly and matched the description online perfectly. The quality of the shirt exceeded my expectations, and the fit was spot on. It's evident that Absoluterugby.co.uk pays attention to detail and only offers top-notch products. The material felt durable yet comfortable, making it ideal for both casual wear and cheering on my favorite team. If I ever find myself in need of another rugby shirt or any sportswear for that matter, Absoluterugby.co.uk will be my go-to without a doubt. Their seamless ordering process, combined with their swift delivery, has won me over as a loyal customer. Thank you, Absoluterugby.co.uk, for providing an exceptional shopping experience and for keeping me stylishly outfitted for game days and beyond!
S Simon Hardie
45 days ago

Effortless Purchase, Patience Required for Refunds: My Experience with absoluterugby.co.uk

Sharing my honest feedback on absoluterugby.co.uk – from a smooth ordering process to a slightly costly delivery, my initial experience was average. Using their size chart, I placed an order which unfortunately turned out to be oversized. This led me to the return process, which, although straightforward, proved challenging when it came to refunds. Despite their promise of a refund within 5 working days, multiple follow-up emails were necessary, extending the waiting period. Finally receiving my money back wasn't without its hiccups – I had to clarify my returns, and the lack of an apology for the delay hinted at this being a recurring issue within their operations. While my overall impression remains mixed due to the refund experience, the ease of ordering and the user-friendly return process are commendable. Patience is key when dealing with refund requests, shedding light on areas for improvement in their customer service efficiency and communication.
J James
49 days ago

Exceptional Service Beyond Expectations

As a dedicated sports enthusiast, I recently had the pleasure of experiencing the unparalleled service provided by absoluterugby.co.uk. Despite some initial concerns regarding the delivery cost for a simple T-shirt, I was pleasantly surprised by the exceptional level of service I received. From the moment I placed my order to the speedy delivery right to my doorstep, every step of the process was seamless. The website's user-friendly interface made browsing and selecting items a breeze, while the prompt customer support team ensured that all my inquiries were addressed swiftly and efficiently. Despite the pricey postage and packaging, the quality of the product and the overall service more than made up for it. I highly recommend absoluterugby.co.uk to fellow sports enthusiasts looking for top-notch merchandise and customer care. Thank you for exceeding my expectations and providing a shopping experience that truly stands out in a sea of online retailers.

Introduction

Absolute Rugby is a leading online retailer specializing in rugby apparel, equipment, and accessories. With a wide range of high-quality products, this website aims to cater to the needs of rugby players, coaches, and fans alike. In this editorial review, we will delve into various aspects of absoluterugby.co.uk, including user experience, pricing, customer service, product quality, website usability, returns and exchanges, promotions, reputation, payment options, loyalty programs, customer reviews, community involvement, and shipping.

Pros

  • Extensive product range covering apparel, equipment, and accessories for rugby.
  • High-quality products from reputed brands ensure durability and performance.
  • Easy-to-navigate website with intuitive categorization and search functionalities.
  • Responsive customer service team promptly addresses queries and concerns.
  • Secure payment options provide peace of mind during online transactions.
  • Frequent promotions and discounts offer potential savings for customers.
  • Positive reputation and numerous satisfied customer reviews add credibility to the brand.
  • Engagement in community initiatives showcases the company's commitment to rugby.
  • Reliable and timely shipping services ensure prompt delivery of orders.

Cons

  • Some products may be priced slightly higher compared to competitors.
  • Returns and exchanges may involve additional charges and strict policies.
  • Currently, no loyalty program is available for regular customers.

User Experience

The user experience on absoluterugby.co.uk is commendable. The website's clean and modern design, coupled with well-organized categories and a prominent search bar, allows users to quickly find the desired products. Crisp product descriptions, high-resolution images, and detailed specifications aid in making informed purchase decisions. The checkout process is smooth and straightforward, ensuring a hassle-free shopping experience.

Pricing and Value for Money

Absolute Rugby offers a diverse range of products at competitive prices. While some items may be marginally more expensive than alternatives, the brand's commitment to quality justifies the pricing. Customers can trust that their purchases are investments in long-lasting and reliable products, ensuring value for money in the long run.

Customer Service

Customer service at absoluterugby.co.uk is prompt and efficient. The dedicated team responds to queries and concerns in a timely manner, providing personalized assistance to customers. Whether through email or phone, customers can expect courteous and knowledgeable support, enhancing their overall experience with the brand.

Product Quality and Selection

Absolute Rugby offers top-notch product quality, sourcing from reputable brands known for their commitment to durability and performance. The vast selection includes jerseys, boots, protective gear, balls, accessories, and more, catering to the needs of players, coaches, and rugby enthusiasts. The website ensures that customers have access to a comprehensive range of high-quality products to suit their requirements.

Website Usability

The website's usability is a standout feature. Its intuitive design and seamless navigation make it easy for customers to browse and locate desired items. The well-categorized product sections, accompanied by effective search functionality and filters, enable efficient product discovery. With a visually appealing layout and a responsive interface, the website ensures a pleasant and user-friendly experience.

Returns and Exchanges

At Absolute Rugby, returns and exchanges follow a clear and concise policy. Customers can initiate the process within a specified timeframe, adhering to the guidelines provided on the website. It's important to note that returns may incur additional charges, such as restocking fees, and exchanges are subject to product availability. While the policy is slightly strict, it aims to maintain the overall quality and integrity of the products.

Promotions and Discounts

Absolute Rugby frequently offers promotions and discounts, providing customers with potential savings. These offers may include seasonal sales, limited-time discounts, or bundle deals. By keeping an eye on these promotions, customers can take advantage of attractive pricing, enhancing the overall value they receive for their purchases.

Reputation

Absolute Rugby has established a positive reputation within the rugby community. With numerous satisfied customers, the brand is recognized for its commitment to delivering high-quality products and providing excellent customer service. The positive feedback and testimonials from individuals and teams further strengthen the brand's reputation and emphasize its dedication to the sport.

Payment Options

absoluterugby.co.uk offers a variety of secure payment options to facilitate seamless online transactions. Customers can choose from debit/credit card payments, including major card brands like Visa and Mastercard, or opt for trusted digital payment platforms like PayPal. The website utilizes secure encryption technology to safeguard customers' financial information, ensuring their peace of mind during the payment process.

Loyalty Programs

Currently, Absolute Rugby does not have a dedicated loyalty program for its customers. However, occasional promotions and discounts provide opportunities for customers to enjoy rewards and savings. While a loyalty program would enhance customer engagement and retention, the brand still manages to deliver a satisfactory experience for repeat customers through its quality products and customer service.

Customer Reviews

The customer reviews of absoluterugby.co.uk reflect a positive sentiment towards the brand. Customers appreciate the high-quality products, efficient customer service, and overall shopping experience. Many reviewers specifically mention the durability of the items purchased and their satisfaction with the customer support received. These positive reviews demonstrate the trust and satisfaction customers have in the brand.

Community Involvement

Absolute Rugby actively engages with the rugby community through various initiatives. The brand sponsors local teams, events, and tournaments, showcasing its commitment to supporting and promoting the sport. By actively participating in community involvement, Absolute Rugby strengthens its reputation as a trustworthy and dedicated brand within the rugby community.

Shipping and Costs

Shipping at absoluterugby.co.uk is reliable and timely. The website provides options for different delivery services, including standard and express shipping, ensuring flexibility to meet individual needs. Shipping costs vary based on factors such as the destination and the weight of the order. By providing accurate and transparent shipping information during the checkout process, Absolute Rugby enables customers to make informed decisions regarding their orders.

In conclusion, absoluterugby.co.uk provides an exceptional online shopping experience for rugby enthusiasts. With its extensive product range, high-quality offerings, easy-to-use website, responsive customer service, and commitment to community involvement, Absolute Rugby demonstrates expertise, authority, and trustworthiness within the rugby retail industry.