★★★★★
The service team was awesome
When I visited abt.com I was amazed by the exceptional service provided by their team. The knowledge and expertise they brought to the table were truly exceptional and they undoubtedly went above and beyond to ensure all my queries were thoroughly addressed. From the moment I reached out to the service team at abt.com I was greeted with a level of professionalism that instantly put me at ease. Their extensive product knowledge was readily evident as they effortlessly navigated through all my questions and concerns offering valuable insights that ultimately helped me make informed decisions. Not only were they able to provide detailed explanations for the inquiries I had but their passion for their work was abundantly clear creating a welcoming and supportive environment that made the entire experience truly delightful. The dedication and commitment of the service team at abt.com left a lasting impression on me as they not only met but exceeded my expectations. Their willingness to go the extra mile in assisting me showcased a level of customer care that is increasingly rare to find in todays market. I would highly recommend abt.com not only for their exceptional products but also for the unparalleled support and guidance offered by their outstanding service team. It was truly a pleasure to engage with a team that is so genuinely focused on ensuring the utmost satisfaction of their customers.
★★★★★
Exceptional Punctuality and Completion
My experience with abt.com was nothing short of exceptional. I placed an order with them and was thoroughly impressed with their punctuality and commitment to completing the shipment on time. The package arrived exactly when it was supposed to and I was appreciative of the timely manner in which it was delivered. Not only did the delivery align with my expectations but everything within the shipment was complete and in perfect condition. The efficiency and attention to detail exhibited by abt.com are truly commendable. I was able to rely on their service without any concerns about delays or missing items. This level of reliability is hard to come by in todays fastpaced world and I am grateful for the peace of mind that came with my experience. I would wholeheartedly recommend abt.com to anyone in search of a dependable and efficient shipping service. Their dedication to meeting timelines and ensuring the completeness of each delivery truly sets them apart in the world of online shopping. In conclusion abt.com has certainly gained my trust and loyalty as a customer. I look forward to future transactions with them knowing that I can consistently expect deliveries to be made on time and in full with no room for disappointment. Thank you abt.com for surpassing my expectations and setting a high standard for excellence in customer service.
★★★★★
Pleasantly surprised
I recently had the pleasure of visiting abt.com and I must say I was pleasantly surprised by the exceptional service and products I found there. Initially I was hesitant about exploring this store as I had concerns about finding something within my budget. However my experience at ABT completely exceeded my expectations. Upon entering the store I was warmly greeted by Mr. OBrien who quickly turned my uncertainty into a delightful shopping experience. Mr. OBriens expertise and willingness to go above and beyond to assist me particularly through price matching made a significant difference. With his guidance I was able to purchase a Whirlpool refrigerator that perfectly fit both my needs and my budget. The Whirlpool refrigerator may not be the most extravagant model but its performance speaks for itself. It keeps my favorite beverages chilled and maintains my supply of HagenDazs perfectly frozen which certainly brings a smile to my face every time I open its door. I am genuinely satisfied with my purchase and can confidently say that it has added convenience and joy to my daily life. In addition to the outstanding assistance I received I must also mention the store itself. ABT is not only a place of exceptional products and services but also a beautifully designed space that enhances the overall shopping experience. The aesthetic appeal of the store further complemented my visit leaving a lasting impression on me. In conclusion I wholeheartedly recommend ABT to anyone in search of highquality appliances and stellar customer service. My experience with Mr. OBrien and the purchase of my Whirlpool refrigerator have left me thoroughly impressed. Thank you ABT for proving that topnotch service and great products can indeed be found under one roof.
★★☆☆☆
A Tale of Decline and Disappointment at Abt
Let me start my review by saying that Abt used to be my goto store for appliances and media equipment for over 26 years. However my recent experience with them has left me thoroughly disappointed and unwilling to return. Heres what happened. I live quite a distance from the Abt store approximately 26 miles away which makes it essential for me to confirm the availability of the items I intend to purchase before making the journey. In this particular instance I called the store to inquire about an LG washer with an agitator. I spoke with a sales representative named Kevin who assured me that the item was indeed on the store floor and available for viewing. Trusting this information I made the 26mile trek to the store only to discover that the washer I was interested in was neither in stock nor on display. It became evident that Kevins primary objective was to lure me into the store and make a sale regardless of the accuracy of the information provided. What added to my frustration was the pushy and inattentive behavior of the salespeople at the store. Upon my arrival I was bombarded with aggressive sales tactics with representatives more concerned about making a quick sale than actually assisting me. The lack of consideration and professionalism displayed by the staff was truly disheartening. Furthermore the dismissive and condescending attitude I encountered when trying to seek assistance from the sales associates only served to exacerbate my dissatisfaction. The entire experience felt like a far cry from the quality and service I had come to expect from Abt over the years. To make matters worse the convenience of purchasing from Abt no longer held value for me. Their prolonged delivery times and the unavailability of products in my area made it clear that my loyalty to the store was no longer justified. In the end the culmination of misleading information aggressive sales tactics and subpar customer service has led me to the conclusion that the Abt I once knew has regrettably declined. As a result I cannot foresee myself returning as a customer unless significant improvements are made in their operations and customer approach. In conclusion the disappointing shift in the quality of service and the disregard for customer satisfaction has led me to seek alternative retailers for my future appliance and media equipment needs. Abts loss of integrity and customercentric values has driven me to take my business elsewhere where genuine care and professionalism are still held in high regard. I stand by my experience and sincerely hope that my feedback serves as a catalyst for positive change within the companys approach to customer service and satisfaction.
★★★★★
Discovering the Exceptional Services of Abt.com
My experience with Abt.com has been nothing short of exceptional. From the onset I have been consistently impressed with the wide array of products and the seamless shopping experience they offer. One of the most noteworthy aspects of my interaction with Abt.com has been their commitment to great prices without compromising on quality. The affordability of their products is truly unmatched and I have always felt that I am getting the best value for my money. Moreover their efficient and timely delivery system has never failed to exceed my expectations. Its incredibly convenient to modify and organize delivery arrangements according to my schedule reflecting their customeroriented approach. What truly sets Abt.com apart is the unparalleled professionalism and courtesy exhibited by their delivery personnel. Their team consistently demonstrates a level of respect and willingness to assist that is second to none. Its evident that this company values not only the quality of their products but also the overall customer experience. As a result of these outstanding experiences I am a loyal customer who would not consider purchasing my appliances anywhere else. Abt.com has undoubtedly set a benchmark for excellence in both product offerings and customer service. I wholeheartedly recommend Abt.com to anyone seeking a reliable customerfocused and costeffective shopping experience. My trust in this company remains unwavering and I eagerly look forward to future interactions with them.
★★★★★
The two men who delivered and installed
When my family decided to upgrade our kitchen with a new stove we turned to abt.com for the purchase and installation. The experience we had with the delivery and installation team was nothing short of amazing. From the moment the two delivery men arrived it was evident that they were not only professional but also genuinely dedicated to providing exceptional service. Their friendly and personable demeanor immediately put us at ease and it was clear that they took great pride in their work. As they carefully maneuvered the new stove into our home they were incredibly mindful of our hardwood floors ensuring that no damage occurred during the process. Their attention to detail during the installation itself was truly impressive. It was evident that they were meticulous in their work and they didnt consider the job done until everything was perfect. What truly stood out to me was their commitment to customer satisfaction. After the installation was complete they took the time to thoroughly clean up after themselves leaving our kitchen spotless. However their dedication didnt stop there. They went above and beyond by offering us a 15 credit when they noticed a small ding in the unit. To be honest it was a detail that I hadnt even noticed but their honesty and willingness to make it right were truly commendable. Overall the delivery and installation team from abt.com exceeded all of my expectations. Their professionalism attention to detail and commitment to customer satisfaction were truly exceptional. I can confidently say that they have set a new standard for what outstanding service looks like. I would wholeheartedly recommend abt.com to anyone in need of appliances knowing that they not only provide topquality products but also exceptional service that goes above and beyond. My experience with the delivery and installation team was a testament to their dedication to their customers and I am beyond impressed with the level of care and professionalism they exhibited throughout the entire process. Thank you to the outstanding team at abt.com for making our kitchen upgrade a seamless and enjoyable experience
★★★★★
Exceptional Service and Professionalism from ABT
After a seamless experience with ABT I am thrilled to share my positive encounter with their outstanding delivery service. Keeping true to their word the delivery personnel arrived promptly as scheduled. Their punctuality and adherence to the agreedupon time frame already set the tone for an exceptional experience. What truly stood out was the demeanor of the delivery team their friendliness and affability immediately put me at ease. Not only were they efficient and professional in their conduct but they also exuded a genuine warmth that made the entire process feel effortless and enjoyable. Their positive attitude was infectious and it made the delivery feel like a pleasant interaction rather than a mundane task. The level of professionalism demonstrated by the delivery personnel was truly commendable. Their expertise and proficiency were evident as they carefully handled the delivery ensuring that everything was in perfect condition. Their attention to detail and dedication to the task at hand were truly impressive leaving me with complete peace of mind. Overall my experience with the delivery personnel from ABT was not only smooth and efficient but also remarkably pleasant. Their adherence to the schedule friendly disposition and exceptional professionalism have left a lasting impression. I am incredibly pleased with the service provided and would not hesitate to recommend ABT to anyone in search of a seamless and enjoyable delivery experience.
★☆☆☆☆
No longer a loyal customer
Purchased from them for years multiple large items. They used to be very customer friendly and willing to negotiate. My most recent order had to pay a crazy delivery fee with installation and recycling and found out later Costco was cheaper. Not very willing to work with customers anymore. Wont be using them anymore.
★☆☆☆☆
Watch your billing and 8220refund8221
Bought an 85 TV with mounting hardware and a new dishwasher from ABT. Less than a week after the purchase they dropped the price so i called and they said they would lower the price and it would be a refund. The mounting hardware for the TV wasnt needed and they said that would be refunded. They sent an email stating the refunds were processed but that wasnt true. I had to contact them for basically a third time before they did anything. BUYER BEWARE. My review stands. There havent been credits applied ABT sent an email confirming that and there has not been a credit on the TV mounting bracket that wasnt needed and returned unopened.
★★★★★
Have it in Stock and Really Come Through
Because of my kitchen cabinet design and because of the backlog from COVID19 I could not find a reasonably priced BOSCH dishwasher to replace my failing one. I should have started my appliance search at ABT as I was let down at two other stores and what I ended up with at ABT was cheaper and quicker. Great deal and a great experience at ABT.
★★★★★
Have it in Stock and Really Come Through
Because of my kitchen cabinet design and because of the backlog from COVID19 I could not find a reasonably priced BOSCH dishwasher to replace my failing one. I should have started my appliance search at ABT as I was let down at two other stores and what I ended up with at ABT was cheaper and quicker. Great deal and a great experience at ABT.
★★★★★
Excellent
On phone ordering was efficient and pleasant. Price was excellent window air conditioner and I appreciated the free 2day shipping. As it turns out I needed to return the unit I had ordered the wrong thing. Return process was super easy and no restocking fee. Excellent
★★★★★
The Abt Mobile Audio Pros are the Best
Without a doubt I can confidently say that my experience with Abt and their Mobile Audio Pros has been nothing short of exceptional. From the moment I reached out to them I was met with unparalleled professionalism and expertise that truly set them apart. I cannot speak highly enough of the Mobile Install team at Abt. Their responsiveness and commitment to ensuring a seamless and hasslefree experience were evident from the getgo making the entire transaction a breeze. In particular I would like to extend a special Thank You to Don McDade and James Senne. Their level of dedication and attention to detail in designing a custom solution for my car was truly outstanding. Abts team exudes excellence in every aspect and it was evident that they possess a wealth of knowledge and a genuine passion for what they do. Their ability to tailor a solution that perfectly met my needs left me thoroughly impressed and immensely satisfied with the end result. Looking ahead I am already eagerly anticipating the opportunity to work with the entire team at Abt again in the future. Their impeccable service and commitment to customer satisfaction have undoubtedly earned my trust and loyalty. I have no hesitation in recommending Abt and their Mobile Audio Pros to anyone seeking a topnotch experience and exceptional results. In conclusion my experience with Abt and their Mobile Audio Pros has been nothing short of outstanding. The level of professionalism expertise and personalized attention I received truly sets them apart making them the top choice for all my car audio needs. I look forward to many more positive experiences with Abt and their exceptional team.
★☆☆☆☆
I applied for a line of in store
I applied for a line of in store credit they refused which is fine I get it but they absolutely decimated my credit score with a single hard credit check. They dropped my score by 43 points in 2 minutes and it took me 8 years to move it up by 55 points so they almost wipe all that time worth of progress from me. Im very dissatisfied and I will never even look at anything this website has to offer ever again. Its disgusting.
★★★★★
Terrific dishwasher installation
Arek and Christian were terrific. The first call to notify me delivery was coming was very polite and professional. They arrived a bit earlier then they anticipated and were very courteous They got right to work and were finished in 30 minutes. Arek cleaned the area where the old dishwasher was and cleaned as he worked. Very nice people both of them. Very pleased with the results.
★★★★★
Great staff Great Products Great Store
Ive been shopping at Abt for years. They are a great family owned store with super knowledgeable and helpful staff. They are always ready to listen to you and open to giving you whatever discounts they can. I recently bought a big 75 inch flat screen TV. The salesman gave me some great discounts that really sweetened the deal. The delivery was right on time and the guys were super nice helpful and very careful with the entire process. I would definitely recommend Abt to anyone who is looking for an experience that is superior to your typical electronics franchise store one
★★★★★
You are apt to be pleased by purchasing at Abt
I shop at the Orland Park store. I highly recommend Abt Electronics based upon my experience with Abts excellent sales staff Abts prices Abts delivery system Abts delivery personnel their removal of the old appliance and their removal of packaging from the new one. If you comparison shop I maintain there is no comparison where Abt will come out in second place. This is the place P. S. I received nothing now nor will I receive anything in the future for this evaluation.
★★★★★
You are apt to be pleased by purchasing at Abt
I shop at the Orland Park store. I highly recommend Abt Electronics based upon my experience with Abts excellent sales staff Abts prices Abts delivery system Abts delivery personnel their removal of the old appliance and their removal of packaging from the new one. If you comparison shop I maintain there is no comparison where Abt will come out in second place. This is the place P. S. I received nothing now nor will I receive anything in the future for this evaluation.
★★★★★
The 2 delivery guys great
The 2 delivery guys where kind matter of fact practiced safety and obviously used their training precisely. They were trustworthy and were aware of all possible points of where damage could occur without exercising extreme caution not just to the frig being delivered but our home. Thanks Gentlemen
★★★★★
I am previous customer of Giancarlo
I am previous customer of Giancarlo Mancuso. Years ago I purchased Miele vacuum with his assistance. Needed a new vacuum and searched your website on how to contact Mr Mancuso to purchase my 2nd Miele. Giancarlo provides excellent info on product is friendly professional handles orders quickly. Mr Mancuso is excellent rep for ABT. I sent email to several friends informing them about excellent service and good price offered by your company.
