Academy Recent User Reviews
Duration
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Reviewer Name: Mike Jackson
Review Submission Date: 2022-10-26
Review Title: I returned a pair of shoes I had worn…
Review Submission Date: 2022-10-26
Review Title: I returned a pair of shoes I had worn…
Review Description: I returned a pair of shoes I had worn for 2 days. They wouldn't let me exchange them or get a refund because they said they had been worn. The shoes were hurting my feet. Still in very good condition. I won't be back to Academy Sports.
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Reviewer Name: Harry
Review Submission Date: 2022-09-13
Review Title: Ordered a vortex viper red dot on…
Review Submission Date: 2022-09-13
Review Title: Ordered a vortex viper red dot on…
Review Description: Ordered a vortex viper red dot on 9/8/22.Order was cancelled by academy on 9/9/22.Called customer service on 9/10/22 and they reordered it for me only to have my order cancelled again on9/11/22.Spoke to a supervisor on 9/12/22 and received an email stating that the vendor didn’t have the packing material to ship lithium (which is the battery)usps requires it to be wrapped in bubble wrap.This is such B/S.Mind you this item is still for sale on Academy’s website.I’m done with doing business with Academy.
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Reviewer Name: Terry Barnett
Review Submission Date: 2022-09-09
Review Title: Thoughtlessness, ONE CART for the whole store
Review Submission Date: 2022-09-09
Review Title: Thoughtlessness, ONE CART for the whole store
Review Description: My wife is handicapped and she needed shoes. Texarkana Academy HAS ONE CART for the whole store. That is totally ridiculous. It is obvious that the management of Academy care more for their younger shoppers than they do the older folks. We called ahead before coming over to the store and they said there was one cart available. Of course upon our arrival it was gone. Very disappointed in the service at our store here in Texarkana.
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Reviewer Name: Mural
Review Submission Date: 2022-07-09
Review Title: Worst customer service
Review Submission Date: 2022-07-09
Review Title: Worst customer service
Review Description: Worst customer service. They sent me the wrong item and it was a nightmare to return it. Will never shop with them again.
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Reviewer Name: Maria Pinglo
Review Submission Date: 2022-06-24
Review Title: $15 off discount w/cc approval con
Review Submission Date: 2022-06-24
Review Title: $15 off discount w/cc approval con
Review Description: So I was offered a $15 off discount if I applied for the credit card, which I was approved for but their glitches would not allow me to utilize the credit card and complete the purchase. So now. Ridiculous obviously the chat features was another glitch. I purchased my items with PayPal losing the discount because PayPal would work but not their con credit card deal.
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Reviewer Name: Magyar Hungarian
Review Submission Date: 2022-05-11
Review Title: You almost need a birth certificate to…
Review Submission Date: 2022-05-11
Review Title: You almost need a birth certificate to…
Review Description: You almost need a birth certificate to return an online purchase at the Kennesaw, GA store, despite having the email from your purchase. I’ll never purchase anything else at Academy Sports. Oh, and yeah, I still have the item and I will not be as understanding the next time back.Rick
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Reviewer Name: Caleb Moore
Review Submission Date: 2022-04-19
Review Title: They Do Not Honor Advertised Discounts
Review Submission Date: 2022-04-19
Review Title: They Do Not Honor Advertised Discounts
Review Description: I ordered $150 worth of magellan outdoors shirts and my cart said it was a BOGO (Buy one - Get one 50% off). When I checked out, I did not receive the BOGO and called customer care, sent pictures of my cart with the BOGO, and they refused to honor the discount. I even sent them the photo from Google showing they are advertising a BOGO. They didn't care or even offer any solution.
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Reviewer Name: Awgrider
Review Submission Date: 2022-02-23
Review Title: Hate paying for 2 day delivery when the…
Review Submission Date: 2022-02-23
Review Title: Hate paying for 2 day delivery when the…
Review Description: Hate paying for 2 day delivery when the the store sits on the order for 3 or 4 days before the shipping process starts... won't be ordering from them again.
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Reviewer Name: Awgrider
Review Submission Date: 2022-02-23
Review Title: Hate paying for 2 day delivery when the…
Review Submission Date: 2022-02-23
Review Title: Hate paying for 2 day delivery when the…
Review Description: Hate paying for 2 day delivery when the the store sits on the order for 3 or 4 days before the shipping process starts... won't be ordering from them again.
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Reviewer Name: Scottie Ray Bogle
Review Submission Date: 2022-02-06
Review Title: Academy sports and outdoors was a very…
Review Submission Date: 2022-02-06
Review Title: Academy sports and outdoors was a very…
Review Description: Academy sports and outdoors was a very hostile threatening intimidating experience in one day and having in 1 minute
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