Acaza Reviews

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42 Reviews

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In the Home & Garden category

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101 days ago

Outstanding Customer Service and Quality Products

When I first came across, I was skeptical after reading a negative review. However, I decided to give them a chance, and I am so glad that I did. The customer service team went above and beyond to address all of my concerns and provided me with clear and helpful instructions for assembly. The quality of the frame exceeded my expectations, and the materials used were durable and long-lasting. I couldn't be happier with my purchase, and I highly recommend to anyone in search of top-notch products and stellar customer service.
101 days ago

From Frustration to Freedom: Acaza’s Unmatched Quality

I couldn't be more grateful for stumbling upon Acaza's products after a recent unpleasant experience with furniture assembly elsewhere. Unlike my previous ordeal, the frame from Acaza was not only easy to assemble but also arrived intact and of exceptional quality. Gone are the days of struggling with flimsy plastic pieces; Acaza's glass is top-notch and adds a touch of elegance to my space. The instructions provided were crystal clear, making the setup a breeze. The price, though slightly higher than average, is undoubtedly justified by the impeccable quality you receive in return. If you're tired of compromising on quality for the sake of affordability, Acaza is the way to go. Say goodbye to disappointments and hello to exquisite pieces that truly elevate your living space. My heartfelt recommendation? Embrace Acaza's products and experience the difference firsthand.
101 days ago

A Gem Unearthed: A Cautionary Tale of Quality and Service

As a customer who values quality and craftsmanship, my recent experience with left me deeply disappointed. The frame I ordered arrived in numerous small pieces, making assembly an impossible task. The plastic pane provided was flimsy and of poor quality, not what I expected. The instructions included were so confusing, they might as well have been written in a foreign language. Despite the hefty price tag attached to this item, the overall quality was sorely lacking, leaving me feeling like I had been taken advantage of. may lure you in with promises of sophistication, but don't be fooled – the reality is far from it. My advice to fellow consumers: steer clear of this brand if you value your hard-earned money and desire a seamless shopping experience. Let my misfortune be a lesson to you all.
A Andreas Johannes
125 days ago

Acaza – Where Exceptional Customer Service Exceeds Expectations!

As a recent customer of Acaza, I experienced nothing short of exceptional service that truly surpassed my expectations. I recently ordered a picture frame from Acaza and was delighted with the swift delivery and the frame's beauty. Unfortunately, the frame had sustained damage during transportation. Upon reaching out to Acaza, I was met with immediate assistance and genuine concern. The exemplary customer service provided was not only prompt but also remarkably friendly. I am genuinely impressed by the level of dedication and care displayed by Acaza in handling my issue. It's evident that they prioritize their customers' satisfaction. I am grateful for the swift resolution and the kindness extended to me throughout the process. A special shoutout to Lisa for her efficient handling of the matter and her reassuring words. Despite this hiccup, I remain thoroughly impressed with Acaza and will undoubtedly return as a customer in the future. My only hope is that the shipping company exercises greater caution with the parcels. A heartfelt thank you to Lisa and the entire team at Acaza for turning what could have been a negative experience into a shining example of exceptional customer service. Warm regards, Kerstin Johannes
A Andreas Johannes
125 days ago

A Testimonial for Acaza: Beyond 5 Stars!

Allow me to share my recent experience with Acaza, a testament to their exceptional service deserving more than just five stars. A few days back, I eagerly received a picture frame I had ordered from Acaza. Swift delivery brought forth a beautifully crafted frame; however, it bore slight damages from its journey. Rapidly reaching out to Acaza, I was met with unmatched assistance and care, setting a new benchmark for customer service excellence. Not only speedy but incredibly warm and accommodating! I look forward to future purchases with Acaza, hopeful that the shipping process receives a delicate touch. Special thanks go out to Lisa for her prompt handling and kind words. Sending heartfelt gratitude to the entire Acaza team. Warm regards, Kerstin Johannes.
A Andreas Johannes
125 days ago

An Unwavering Five-Star Experience with Acaza!

Reflecting on my recent purchase experience with Acaza, I cannot help but emphasize the exceptional service that truly sets them apart. When I received my picture frame promptly after ordering, I was immediately captivated by its beauty. However, the unfortunate mishandling during transit left it damaged. Upon reaching out to Acaza, I was met with swift and effective assistance, surpassing my expectations. The outstanding customer service provided by Acaza, especially by the dedicated Lisa, not only resolved the issue promptly but also left me impressed by their kindness and efficiency. It is rare to encounter such a level of care and professionalism in today's fast-paced world, making Acaza a standout in the industry. I am genuinely grateful for the seamless resolution and the warmth extended to me throughout this process. It is evident that Acaza values their customers and goes above and beyond to ensure satisfaction. Without a doubt, I will be returning to Acaza for future purchases, with the hope that the delivery partners handle packages with more caution. My heartfelt appreciation goes out to Lisa and the entire team at Acaza for exemplifying excellence in customer care. Thank you for turning what could have been a negative experience into one that solidifies my loyalty to your brand. Warm regards, Kerstin Johannes
D Dreigeld
156 days ago

Stylish and Convenient: My Affordable Beistelltisch Experience

I recently purchased a Beistelltisch mit Rollen from and I couldn't be happier with my experience. The delivery from Holland via DHL was surprisingly fast, arriving within just 4 days. The instructions for assembly were in German and well-illustrated, making it a breeze to put together. Even better, all the necessary tools were included, which made the process even smoother. The Beistelltisch itself is not only stylish and chic, but also quite unique. It's a refreshing departure from the usual options out there, and the fact that it comes with wheels adds an extra layer of convenience. Plus, at just 38 euros, it's a steal for the quality and design you're getting. I would highly recommend to anyone looking for affordable and attractive furniture pieces. My experience was truly seamless, and I'm thrilled with the new addition to my home.
D Dreigeld
156 days ago

Transform Your Space with A Stylish Rolling Side Table – Only 38 Euros!

In my quest to elevate my living space, I stumbled upon the perfect solution at Acaza - a rolling side table from home24 for a mere 38 euros. The delivery, all the way from Holland via DHL, arrived promptly within just 4 days, impressing me with its efficiency. Upon unboxing, I was pleasantly surprised to find clear, well-illustrated assembly instructions in German, making the setup process a breeze. The necessary tools were also conveniently included, ensuring a hassle-free experience. As I put the pieces together, I was struck by the table's original and chic design, adding a unique touch to my decor that I had been seeking. Not only is it functional with the convenience of wheels, but it also stands out as a stylish statement piece that effortlessly enhances my living space. Acaza and home24 have truly made a difference in my home, offering both quality and aesthetics at an affordable price point. If you're looking to revamp your space with a touch of elegance, look no further than this remarkable rolling side table - it's a game-changer!
D Dreigeld
156 days ago

A Unique Find: Stylish Rolling Side Table for 38 Euros

From the moment I stumbled upon the rolling side table on, I knew it was a must-have. After ordering through home24, the package arrived swiftly from Holland via DHL in just 4 days – talk about efficiency! The setup instructions in German were a pleasant surprise, complete with clear visuals that made assembly a breeze. Everything needed for assembly, including the required tools, was conveniently included. The table itself is a true gem – not your ordinary piece of furniture. It exudes originality and elegance, adding a touch of chic to my space. The convenience of the rolling feature coupled with its unique design truly sets this side table apart. Thank you, acaza, for offering such a stylish and functional piece at an unbeatable price.
G Guillaume Ranguin
168 days ago

Exceptional Quality and Speedy Delivery!

As a dedicated poster collector, I recently ordered a frame from to complement a prized find from Amazon. The entire experience surpassed my expectations. The frame, upon arrival, was impeccably protected, showcasing the company's commitment to preserving the integrity of their products. Moreover, I was pleasantly surprised by the swiftness of the delivery, which outpaced the estimated timeline. This seamless experience has undoubtedly solidified my trust in and their commitment to excellence. I cannot recommend them highly enough for anyone in search of top-notch quality and efficiency.
G Guillaume Ranguin
168 days ago

Unparalleled Quality and Speedy Delivery!

As a first-time customer at, I was completely blown away by the exceptional quality of the frame I ordered for my poster. After purchasing it on Amazon, I had some reservations, but those quickly faded upon receiving the product. Not only was the frame meticulously protected during shipping, but the delivery also surpassed my expectations in terms of speed. I am now a convinced and satisfied customer, and I will definitely be returning for more purchases in the future.
G Guillaume Ranguin
168 days ago

Delighted Beyond Expectations!

My experience with has been nothing short of exceptional. I recently ordered a frame for a poster from their website, and I must say, I am absolutely impressed. The quality of the frame exceeded my expectations, and the packaging ensured that it arrived in pristine condition. What truly blew me away was the delivery time – it was even faster than what was initially promised. Acaza has truly set a new standard for customer satisfaction, and I will definitely be a returning customer. Thank you for a fantastic shopping experience!
F Franck Prouteau
254 days ago

Exemplary Product and Top-Notch Customer Service

In my recent experience with, I was thoroughly impressed with the impeccable product quality and outstanding customer service. The product I received was exactly as described, meeting and even exceeding my expectations. What truly stood out, however, was the exceptional customer service I encountered. The team was highly responsive, accommodating, and went above and beyond to assist me with an exchange, without any additional cost. I am sincerely grateful for such a seamless and customer-centric experience. Thank you,, for setting a benchmark in product quality and service excellence!
F Franck Prouteau
254 days ago

Exceptional Product Quality and Outstanding Customer Service

I cannot express enough how delighted I am with my experience with The product I received was exactly as described, and the quality exceeded my expectations. Not only that, but the customer service I received was truly exceptional. They were incredibly responsive and accommodating, going above and beyond to ensure that I had a seamless and hassle-free experience. I am especially grateful for their no-charge exchange policy, which really demonstrates their commitment to customer satisfaction. Thank you,, for providing such a fantastic product and for delivering top-notch customer service. I will definitely be recommending you to all of my friends and family!
F Franck Prouteau
254 days ago Exemplary Products and Top-Notch Customer Service

My experience with has been nothing short of exceptional. Not only were the products exactly as described and of top quality, but the customer service truly stood out. Their team was not only responsive but also incredibly accommodating, going above and beyond to ensure a seamless and hassle-free exchange process without any extra charges. I am truly grateful for the level of care and professionalism exhibited by It's rare to come across a company that not only delivers on the product front but also excels in customer service. A heartfelt thank you to the entire team for making my experience a memorable one. I highly recommend to anyone looking for a reliable and customer-centric shopping experience.

Introduction is a leading online home decor and furniture store based in Belgium. With a wide range of products, including furniture, lighting, textiles, and accessories, aims to provide customers with stylish and high-quality products to enhance their living spaces. This editorial review will discuss various aspects of, including its pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

  • Pros:
  • Wide range of home decor and furniture products
  • Diverse selection of styles and designs
  • Competitive pricing
  • User-friendly website interface
  • Responsive customer service
  • Secured payment options
  • Positive customer reviews
  • Community involvement initiatives
  • Cons:
  • Limited physical store locations
  • No loyalty program available

User Experience offers a seamless user experience with its well-designed website. The homepage features a clean layout, allowing users to easily navigate through different categories and find desired products. The search function is highly efficient, providing accurate results. Detailed product descriptions and high-resolution images allow users to make informed purchasing decisions. The checkout process is straightforward, with multiple secure payment options available, ensuring a smooth transaction experience.

Pricing and Value for Money offers competitive pricing for its wide range of home decor and furniture products. The website frequently features promotions and discounts, allowing customers to find excellent deals. Despite the reasonable prices, the quality of the products remains high, providing customers with value for their money.

Customer Service prioritizes customer satisfaction and provides excellent customer service. The customer support team is responsive, addressing inquiries and concerns promptly via email or phone. The staff is knowledgeable and strives to offer personalized assistance to ensure a positive shopping experience.

Product Quality and Selection maintains high standards of product quality, partnering with reputable brands to offer a diverse range of home decor and furniture options. From modern to classic styles, customers can find products that suit their aesthetic preferences. The website regularly updates its inventory to provide customers with the latest trends in home decor.

Website Usability boasts a user-friendly website interface, with a clear and intuitive layout. The various product categories are well-organized, allowing users to effortlessly browse through the extensive catalog. The website is optimized for quick loading speeds, ensuring a smooth browsing experience. also employs secure SSL encryption, safeguarding customer information during online transactions.

Returns and Exchanges maintains a hassle-free returns and exchanges policy. If customers are not satisfied with their purchases, they can return the items within a specified timeframe. The process is simple and transparent, ensuring a swift resolution for any issues encountered.

Promotions and Discounts frequently offers promotions and discounts on selected products, providing customers with an opportunity to save money. These promotions can range from seasonal sales to clearance events, allowing customers to find great deals on high-quality home decor and furniture items.

Reputation has built a strong reputation in the market for its commitment to delivering quality products and exceptional customer service. Positive customer reviews endorse the credibility and reliability of the company, reinforcing its status as a trusted online home decor and furniture store.

Payment Options offers a range of convenient and secure payment options, including credit and debit cards, PayPal, and bank transfers. This variety of payment methods caters to the diverse preferences of customers, allowing for a seamless checkout experience.

Loyalty Programs

Currently, does not offer a loyalty program. However, customers can still benefit from the frequent promotions and discounts available on the website.

Customer Reviews

Customer reviews for are overwhelmingly positive, highlighting the company's exceptional product quality, prompt delivery, and reliable customer service. Customers express satisfaction with their purchases and appreciate the seamless online shopping experience offered by

Community Involvement actively engages in community involvement initiatives. The company supports local charities and organizations, promoting social welfare and environmental sustainability. By contributing to the community, demonstrates its commitment to making a positive impact beyond the realm of home decor retail.

Shipping and Costs provides efficient and reliable shipping services. The company offers both domestic and international shipping options, ensuring that customers from various locations can enjoy their products. Shipping costs are calculated based on the destination and weight of the items, providing transparency to customers during the checkout process. In conclusion, stands out as a reputable and trustworthy online store for home decor and furniture. With its wide range of products, competitive pricing, user-friendly website, and excellent customer service, offers customers a seamless shopping experience and high-quality products for their homes. Whether you are decorating a new space or refreshing your existing one, is a reliable choice that strives to exceed customer expectations.