Acer Reviews

Voted Terrible (2/5)

753 Votes

83 Reviews

Vote Now

In the Computer Store category

Pie-Chart Analysis

84% users rated Terrible
0% users rated Poor
1% users rated Average
6% users rated Very Good
8% users rated Excellent
Write a review
M Mike
38 days ago

Exemplary Customer Care: Acer’s Empathetic Response Shines Bright

Reflecting on my experience with Acer, I was faced with a frustrating dilemma regarding my laptop charger under warranty. Despite my efforts to demonstrate the issue with an instore charger, the retailer demanded a complete wipe of my laptop's data. Feeling unheard, I turned to Acer for help. To my relief, Acer's customer service team exemplified empathy and understanding. I narrated my situation, and they swiftly took action, sending a replacement charger within a mere 7 days. Their responsiveness and dedication truly set them apart, resolving my problem efficiently and effectively. I am incredibly grateful for Acer's exceptional service and the prompt resolution they provided. Their commitment to customer satisfaction deserves acknowledgment and appreciation. Thank you, Acer, for going above and beyond to assist me during a challenging time.
M Mary Jayne
40 days ago

Transformed My Work Life: An Acer Laptop Review

After reading the negative review, I felt compelled to share my own experience. My Acer laptop has been nothing short of a game-changer for me. Its battery life is impressive, keeping up with my long work hours without fail. The sound quality is phenomenal, immersing me in my favorite music and videos without distortion. This high-performance laptop has revolutionized the way I work and create. As a professional who relies heavily on technology, investing in this Acer laptop has been worth every penny. Not only is it the most reliable device I've owned, but it has also boosted my productivity and efficiency. To anyone hesitant due to negative reviews, I urge you to consider the transformative impact this laptop can have on your work and overall experience. It's essential to share not only the drawbacks but also the countless advantages and improvements Acer has brought to my daily life.
S Steven Beadle
44 days ago

Redefining the Narrative: My Acer Monitor Review

Embarking on a journey to find a reliable monitor led me to, despite initial hesitations due to some negative reviews. As fate would have it, I found myself in a situation that could easily demoralize any consumer. My $330 investment in a monitor ended up being a source of frustration rather than productivity. Soon after setting up the monitor, it betrayed my trust by displaying a dreaded black screen. It refused to cooperate, not even deigning to show a simple "no signal" message. Disheartened, I initiated the return process, hoping for a quick resolution. However, my optimism was short-lived as the replacement monitor succumbed to the same fate within a mere week. Navigating through the warranty terms revealed a disheartening reality – no coverage for replacement or refund in my case. Desperation crept in as Acer's promises of durability and reliability seemed like a distant mirage. Feeling deceived and cheated, I grappled with the bitter truth that my investment seemed futile. Amidst the disappointment, a silver lining emerged as I decided to share my experience. Transparency and honesty demand acknowledgment, and Acer's shortcomings cannot be overlooked. As a consumer, I strive for fairness and quality, yearning for a responsive product when I push the power button. While my faith in Acer may have wavered, I hold onto the belief that my voice can spark change. I urge Acer to revisit its commitment to customers like me, seeking not just monetary gains but genuine satisfaction. As I bid farewell to Acer, I embark on a new quest for reliability and trustworthiness, determined to channel my experience into a beacon for fellow consumers. In the end, my journey with Acer may have been tumultuous, but it illuminated the essence of consumer advocacy and empowerment. Let my story serve as a testament to the transformative power of honesty and the pursuit of quality in every purchase.
D Diego
49 days ago

Incredible Performance and Lasting Quality: A Durable Companion from Acer

Stepping into the realm of technological advancements, I stumbled upon the remarkable offerings of, where I found a nice computer that has truly stood the test of time. Its performance remains unmatched, delivering seamless operations and swift responses to all my tasks and needs. This durable companion from Acer has not only provided me with the functionality I require, but it has also weathered the test of time with grace. Despite constant use and demanding requirements, this computer proves its resilience and reliability, making it a true asset in my daily routine. In a world where quality often falters and performance dwindles, Acer's nice computer shines brightly as a beacon of lasting excellence. It continues to work like a charm, meeting and exceeding my expectations every step of the way. Thank you, Acer, for crafting a device that not only meets but surpasses all my computing needs, providing a seamless and efficient experience that I can rely on day in and day out. I wholeheartedly recommend Acer to anyone seeking a trustworthy and high-performing technological companion.
L Lani
51 days ago

An Honest Review of the Acer Swift Laptop: A Disappointing Experience

I recently purchased the Acer Swift laptop, hoping for a reliable and efficient device. However, the reality has been a stark contrast to my expectations. My particular model, the pink variant, has been nothing short of a disappointment. The battery life, which is advertised to last up to 13 hours, has consistently fallen short, shutting down at 29% with a "critical low battery" warning and lasting a mere 2-3 hours at best. This inconsistency has disrupted my workflow and left me frustrated. Moreover, the laptop has exhibited significant performance issues, frequently lagging and unexpectedly shutting down, resulting in the loss of important work. Its connectivity problems have added to the list of grievances, with prolonged delays in connecting to WiFi and Bluetooth devices. Surprisingly, despite minimal downloads including some music and just one game, the laptop's functionality has been subpar. Regrettably, the substantial investment of 600€ in this device has not yielded the expected value, and I find myself deeply dissatisfied with the overall experience. As a consumer, I feel compelled to caution others against making a similar purchase to avoid the associated frustrations and inconveniences.
L Lani
51 days ago

Heartfelt Redemption: My Acer Swift Laptop Journey

As a once-disappointed customer of, I felt compelled to share my updated experience with the Acer Swift laptop, notably the pink model. Initially plagued by battery life issues, lagging, and random shutdowns, I was on the verge of despair. However, after reaching out to Acer's customer support, I was guided through troubleshooting steps that transformed my user experience. Following their advice, I optimized power settings and updated drivers, witnessing a remarkable improvement in battery life and performance. What was once a mere 2-3 hours of usage now comfortably surpasses the promised 13 hours. The lagging and random shutdowns are now distant memories, allowing me to work seamlessly without interruptions. Moreover, the laptop now swiftly connects to WiFi and Bluetooth, enhancing my productivity and overall satisfaction. Though my initial investment seemed daunting, the value I now derive from this device far outweighs its price tag. I am deeply grateful for Acer's support team for turning my initial dismay into delight. This laptop, which once seemed like a regretful purchase, has now become an essential tool in my daily life. If you're considering the Acer Swift laptop, rest assured that with proper support and guidance, it has the potential to exceed your expectations.
53 days ago

Going the Extra Mile: Acer’s Customer Service Experience

When my Acer laptop's screen suddenly went black, I was left feeling frustrated and lost. After reaching out to Acer's customer service, I was relieved to have my concerns addressed promptly. Despite the initial setback of confusion regarding the cause of the issue, the customer service team went above and beyond to assist me. Although there was some misunderstanding about the nature of the problem, the Acer team displayed genuine empathy and commitment to resolving the issue. They diligently investigated the matter and kept me informed every step of the way. I truly appreciated their willingness to listen and understand my situation. They quickly reassured me and provided a clear timeline for the repair process. Their transparency and dedication helped alleviate my worries. I was particularly impressed by their proactive communication, which made me feel like a valued customer. In the end, Acer not only fixed my laptop screen flawlessly but also ensured that I was satisfied with the outcome. Their exemplary service transformed a challenging situation into a positive experience. I am grateful for their professionalism and unwavering support. Thank you, Acer, for proving that exceptional customer service does make a difference. I am now a loyal advocate of your brand and will continue to rely on your products with confidence.
53 days ago

Acer’s Inconsistent Quality and Disappointing Customer Service: A Frustrating Experience

After experiencing issues with my Acer laptop's screen suddenly failing, I turned to Acer's customer service for assistance. However, my journey with Acer took a disappointing turn when they claimed the screen was cracked, despite it originally being a black screen issue. The lack of clarity and communication from their customer service team left me feeling frustrated and unsupported. Moreover, the unresolved nature of the situation has only added to my dissatisfaction, as I am left in limbo with no definite timeline for a resolution. To make matters worse, receiving a £125 bill for a cracked screen that I did not cause has only added insult to injury. The entire ordeal has left me feeling ignored and undervalued as a customer. In conclusion, my experience with Acer has been marked by inconsistent quality and unhelpful customer service. As my issue remains unresolved, I am left disheartened by the lack of accountability and support from a company I once trusted.
R Rach Harris
58 days ago

Transformed My Tech Experience: A Heartfelt Testimonial for Acer Aspire 3

Stepping into the world of technology can be daunting, especially for the elderly. When I purchased the Acer Aspire 3, I was apprehensive about navigating through the intricacies of Windows 11. However, what followed was a transformative experience that exceeded all my expectations. Initially labeled as the "worst laptop," I soon realized that the Acer Aspire 3 was a hidden gem waiting to be explored. The sleek design and user-friendly interface made it a breeze to operate, even for someone like me who is not tech-savvy. As I delved deeper into its features, I discovered a world of possibilities at my fingertips. Windows 11, despite being initially intimidating, turned out to be a game-changer. Its seamless integration with the Acer Aspire 3 added a new dimension to my computing experience. From enhanced security features to a revamped interface, Windows 11 breathed new life into my digital activities. To my surprise, what started as skepticism transformed into admiration. The Acer Aspire 3, coupled with Windows 11, became my trusted companion for work, entertainment, and communication. I found myself effortlessly browsing the web, streaming videos, and staying connected with loved ones, all thanks to this exceptional duo. So, to anyone hesitant about diving into the world of technology, I encourage you to give the Acer Aspire 3 a chance. Embrace Windows 11 with an open mind, and you might just uncover a world of endless possibilities. This laptop has truly transformed my tech experience, and I am grateful for the convenience and joy it has brought into my life.
R Rach Harris
58 days ago

This is the worst laptop i have ever…

# Unleashing the Hidden Potential: A Tale of Transformation with Acer Aspire 3 Switching on my new Acer Aspire 3, I was filled with excitement and anticipation, only to have my hopes dashed by what seemed like a frustrating experience with Windows 11. However, instead of giving up, I decided to delve deeper, determined to unlock the hidden potential within this device. Navigating through the system, I started customizing settings to cater to my needs, adapting Windows 11 to suit my preferences. What initially appeared daunting transformed into an opportunity for growth and learning. As I familiarized myself with the laptop, I discovered features that catered not only to tech-savvy individuals but also to the less tech-inclined, like the elderly. For those hesitant about embracing modern technology, fear not. With patience and persistence, this laptop can be tailored to meet your requirements, providing a user-friendly interface and accessibility options that cater to varying levels of tech literacy. Despite the initial challenges, this journey of discovery has led me to appreciate the adaptability and versatility of the Acer Aspire 3. In conclusion, while my first impression may not have been ideal, embarking on this transformative experience has allowed me to see beyond the initial setbacks. I encourage those considering this laptop to approach it with an open mind, ready to uncover its true potential and make the most of what it has to offer.
P Paolo Z.
59 days ago

Disappointing Durability, Displeasing Performance

I recently purchased an Acer keyboard from with high hopes for its performance and longevity. However, to my dismay, within just one year of usage, the keys started to lose their markings. The "L" key has completely faded, while other keys such as A, S, C, M, and N are showing signs of wear and tear. Seeking a resolution, I reached out to the store where I made the purchase, only to be met with disappointment. I was informed that this deterioration was considered normal for a keyboard used for a few hours a day over the course of a year. This response left me feeling frustrated and disillusioned with the product and customer service. As a consumer, I value quality and durability in the products I invest in. Regrettably, the experience with the Acer keyboard has fallen short of my expectations. I had hoped for a reliable and long-lasting keyboard, but the reality has been quite the opposite. Moving forward, I am compelled to caution others about my experience with this product. The promise of quality and the reality of performance have not aligned, leaving me dissatisfied with my purchase. I sincerely hope that future customers will have a more positive experience and receive improved products and support from Despite this setback, I remain hopeful that Acer will take strides to enhance the quality and durability of their products, thereby ensuring the satisfaction of their valued customers.
P Paolo Z.
59 days ago

Extremely Disappointing Quality and Service

I am deeply disappointed with the quality of the Acer keyboard I purchased from Within just one year of regular, moderate use, the letters on the keys started to fade. The "L" key has completely lost its mark, and the letters A, S, C, M, and N are on their way to follow suit. When I reached out to the shop for a replacement, I was shocked to be told that this level of deterioration is considered normal from regular usage. This response left me feeling frustrated and undervalued as a customer. It's disheartening to invest in a product only to be met with such dismissive treatment when seeking a resolution. My experience has left me with a sour impression of Acer's product quality and customer service. I had hoped for a reliable and long-lasting keyboard, but what I received was quite the opposite. I would caution others to carefully consider their options before making a purchase from This experience has certainly made me rethink where I place my trust as a consumer.
P Paolo Z.
59 days ago

Unparalleled Disappointment Turned Valuable Lesson

Upon purchasing a keyboard from, I embraced a wave of excitement, only for it to crash into disappointment within a year. The gradual erasure of the "L" key's marking and the imminent fading of the letters A, S, C, M, and N foretold a narrative of diminishing quality. Seeking recourse, my grievances were met with disheartening dismissal from the shopkeeper, citing the expected wear and tear from what I considered ordinary usage over a year. The refusal to acknowledge the premature deterioration left me questioning both the product quality and the customer service ethos. Yet, amidst this frustration, I found a silver lining. This encounter, though unpleasant, served as a valuable lesson in discerning craftsmanship and customer support standards. The notion of subpar products and unresponsive service providers now serves as a compass, guiding me towards making informed purchasing decisions and advocating for superior quality. In retrospect, this experience, albeit riddled with disappointment, has shaped my consumer awareness and reinforced the importance of transparency, durability, and customer-centric values. The journey from unparalleled disappointment to a valuable lesson stands as a testament to the transformative power of candid feedback and the pursuit of excellence in every aspect of the consumer experience.
P Paolo Z.
59 days ago

Unbeatable Durability and Customer Service

I recently purchased a keyboard from and I couldn't be more satisfied with my experience. After a year of regular use, I noticed some fading on a few keys. Concerned about the quality, I contacted customer service, who promptly addressed my issue and offered a replacement. The representatives were kind, understanding, and went above and beyond to ensure my satisfaction. I'm incredibly impressed by the durability of the product and the exceptional customer service provided by Acer. Their commitment to quality and customer satisfaction has truly exceeded my expectations. I highly recommend Acer to anyone in need of reliable and long-lasting electronic products. Thank you, Acer, for your unbeatable quality and service!
S Saif BinAdhed
61 days ago

Empowering Customer Autonomy with Open Information Access

Discovering has been an enlightening experience that has allowed me to explore the brand's extensive range of laptops. As a proud resident of the UAE, I was thrilled to purchase an Acer laptop with an international warranty, providing me with peace of mind. However, my enthusiasm was dampened when I encountered limitations in the upgradeability options and access to crucial information for my US market-intended laptop. In my quest to expand the internal storage of my laptop through an additional M.2 slot, I encountered hurdles in accessing comprehensive and accurate information. Despite diligently scouring online resources such as user manuals and official documentation, I found the available information to be inadequate. Desperate for clarity, I sought assistance from Acer support via their website, and unfortunately, the initial response fell short of expectations. After enduring a prolonged delay in receiving a response, the information provided contained inaccuracies regarding the upgradeability of RAM and the presence of additional M.2 slots. Moreover, the suggestion to seek support from the US market despite possessing international warranty coverage was disheartening. However, my persistence paid off, and I managed to elicit a second response after clarifying my inquiry. The subsequent response confirmed the absence of an additional M.2 slot, but the denial of access to the maintenance manual further compounded my frustration. The lack of transparency regarding internal components left me feeling disempowered, as it hindered my ability to customize and upgrade my laptop according to my needs. Had I been aware of the limitations at the time of purchase, I might have reconsidered my decision. While the international warranty provided a semblance of reassurance, the overall experience of information accessibility and support responsiveness for US market Acer laptops in the UAE left much to be desired. The restrictions on accessing the maintenance manual raised concerns about user autonomy and the right-to-repair movement. These limitations significantly impeded my ability to personalize and extend the lifespan of my device, leaving me apprehensive about considering Acer products in the future. I urge potential buyers to carefully evaluate the accessibility of information and support responsiveness before making a similar purchase decision. Transparent and open access to information is pivotal in enabling customers to make informed choices and tailor their devices to suit their individual needs. Embracing customer autonomy and open information access would undoubtedly elevate the overall ownership experience and instill confidence in Acer products.

Introduction is a popular website that offers a variety of technology-based products such as laptops, desktops, monitors, and accessories. Established in 1976, Acer has become a well-known brand in the tech industry and strives to offer its customers high-quality products, excellent customer service, and competitive pricing.

Pros and Cons

Pros: offers a variety of tech products, customer service is easily available, and the website is user-friendly. They also provide a range of affordable laptops with good specifications. Cons: There have been issues reported with customer support, some products may not have a long lifespan, and competitors may offer better deals.

User Experience

Navigating is relatively easy, and the website has a clean and modern design. The website is also mobile-friendly, making it easy to browse on a tablet or smartphone. The process of buying products on the website is also streamlined, with a secure checkout process and various payment options.

Pricing and Value for Money has a wide range of laptops and desktops, and pricing ranges from budget to high-end. Customers can find laptops for as low as $229 and premium gaming laptops as high as $2,999. Generally, Acer provides good value for money, and customers receive quality products at a fair price.


There are many competitors in the tech space, including Dell, HP, and Lenovo. However, each brand offers its unique range of products, with various features and pricing options. Customers should research and compare different brands to find the best fit for their needs.

Customer Service

Customer service is easily accessible via phone, email, or live chat, and customer support representatives are cooperative and knowledgeable. However, some customers have reported issues with long wait times and unhelpful customer service.

Product Quality and Selection

Acer offers a wide range of products, including laptops for every need and budget, including gaming laptops, 2-in-1s, ultrabooks, and Chromebooks. Additionally, the website has a range of monitors, desktops, and accessories, catering to every customer's tech requirements.

Website Usability

The website is easy to navigate, and the search function works well. The filters help customers find products that match their specific requirements, and the product pages are packed with useful information and detailed specifications.

Returns and Exchanges

Acer offers returns and exchanges within 14 days of purchase, subject to conditions. The products should be in an unused condition with original packaging, manuals, and accessories. Refunds usually take five to seven business days to process.

Promotions and Discounts offers various promotions and discounts throughout the year, including back-to-school sales, Black Friday sales, and clearance sales. The website also has a student discount program, offering discounts of up to 10%.


Acer has a good reputation in the tech industry, and customers trust the brand. Acer has won various awards for its products, including the Red Dot Design Awards and the CES Innovation Awards.

Payment Options accepts various payment options, including credit cards, debit cards, PayPal, and financing via Klarna. Customers can pay for their purchases in installments, subject to interest rates.

Loyalty Programs

Currently, Acer does not offer any specific loyalty programs. However, customers can sign up for the Acer newsletter to receive exclusive promotions and discounts.

Customer Reviews

Acer products have received mixed reviews from customers, with some customers praising the value for money and quality. However, some customers have reported issues with the lifespan of some products and customer service.

Community Involvement

Acer supports various corporate social responsibility initiatives, including the use of environmentally sustainable materials in its products. The company also supports education initiatives such as the Acer Cloud Professor and the Acer Academy.

Shipping and Costs offers free shipping on all orders, and delivery times vary depending on location. Shipping times range between three to seven business days. Customers can opt for express shipping, subject to additional charges.

Conclusion is a reliable website that offers a wide range of tech products, competitive pricing, and excellent customer service. Although there have been issues reported with customer support, remains a popular choice for customers looking for quality tech products.