Introduction

Acer.com is a popular website that offers a variety of technology-based products such as laptops, desktops, monitors, and accessories. Established in 1976, Acer has become a well-known brand in the tech industry and strives to offer its customers high-quality products, excellent customer service, and competitive pricing.

Pros and Cons

Pros: Acer.com offers a variety of tech products, customer service is easily available, and the website is user-friendly. They also provide a range of affordable laptops with good specifications. Cons: There have been issues reported with customer support, some products may not have a long lifespan, and competitors may offer better deals.

User Experience

Navigating Acer.com is relatively easy, and the website has a clean and modern design. The website is also mobile-friendly, making it easy to browse on a tablet or smartphone. The process of buying products on the website is also streamlined, with a secure checkout process and various payment options.

Pricing and Value for Money

Acer.com has a wide range of laptops and desktops, and pricing ranges from budget to high-end. Customers can find laptops for as low as $229 and premium gaming laptops as high as $2,999. Generally, Acer provides good value for money, and customers receive quality products at a fair price.

Alternatives

There are many competitors in the tech space, including Dell, HP, and Lenovo. However, each brand offers its unique range of products, with various features and pricing options. Customers should research and compare different brands to find the best fit for their needs.

Customer Service

Customer service is easily accessible via phone, email, or live chat, and customer support representatives are cooperative and knowledgeable. However, some customers have reported issues with long wait times and unhelpful customer service.

Product Quality and Selection

Acer offers a wide range of products, including laptops for every need and budget, including gaming laptops, 2-in-1s, ultrabooks, and Chromebooks. Additionally, the website has a range of monitors, desktops, and accessories, catering to every customer's tech requirements.

Website Usability

The website is easy to navigate, and the search function works well. The filters help customers find products that match their specific requirements, and the product pages are packed with useful information and detailed specifications.

Returns and Exchanges

Acer offers returns and exchanges within 14 days of purchase, subject to conditions. The products should be in an unused condition with original packaging, manuals, and accessories. Refunds usually take five to seven business days to process.

Promotions and Discounts

Acer.com offers various promotions and discounts throughout the year, including back-to-school sales, Black Friday sales, and clearance sales. The website also has a student discount program, offering discounts of up to 10%.

Reputation

Acer has a good reputation in the tech industry, and customers trust the brand. Acer has won various awards for its products, including the Red Dot Design Awards and the CES Innovation Awards.

Payment Options

Acer.com accepts various payment options, including credit cards, debit cards, PayPal, and financing via Klarna. Customers can pay for their purchases in installments, subject to interest rates.

Loyalty Programs

Currently, Acer does not offer any specific loyalty programs. However, customers can sign up for the Acer newsletter to receive exclusive promotions and discounts.

Customer Reviews

Acer products have received mixed reviews from customers, with some customers praising the value for money and quality. However, some customers have reported issues with the lifespan of some products and customer service.

Community Involvement

Acer supports various corporate social responsibility initiatives, including the use of environmentally sustainable materials in its products. The company also supports education initiatives such as the Acer Cloud Professor and the Acer Academy.

Shipping and Costs

Acer.com offers free shipping on all orders, and delivery times vary depending on location. Shipping times range between three to seven business days. Customers can opt for express shipping, subject to additional charges.

Conclusion

Acer.com is a reliable website that offers a wide range of tech products, competitive pricing, and excellent customer service. Although there have been issues reported with customer support, Acer.com remains a popular choice for customers looking for quality tech products.

Vrushali Rakhunde Senior Content Editor

Hello, I am Vrushali Rakhunde, a news editor and reporter at Askemoffers. With a passion for creating compelling content, I have gained extensive experience in various writing roles. I worked as a Copywriter...

Acer Recent User Reviews

User Rating

5 stars

19

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Reviewer Name: Duncan Murray

Review Submission Date: 2023-02-04

Review Title: Terrible product
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Review Description: Terrible product, terrible service.

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Reviewer Name: Mitchell Wilston

Review Submission Date: 2023-02-03

Review Title: Great bargain
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Review Description: Love my Acer gaming laptop. I’ve abused it for years and it still holds up!

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Reviewer Name: Ron

Review Submission Date: 2023-01-28

Review Title: No drivers or software on their site!
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Review Description: I bought 4 monitors just a few months ago and now the f**king drivers and software to calibrate them is nowhere on their f**king site! All they have is answers to questions I don't need! I need the f**king software to calibrate these f**king monitors!

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Reviewer Name: Jeremy Gilpin

Review Submission Date: 2023-01-23

Review Title: No monitor delivered after 10 days. No meaningful response from customer service. No reply on CS telephone number
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Review Description: So, 10 days after I ordered a monitor from Acer still not delivered. Supplied tracking with DHL not recognised. 4 emails not responded to, customer service number still closed 30 minutes after advertised time. Never again.

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Reviewer Name: ronnie mccullagh

Review Submission Date: 2022-12-27

Review Title: acer chrome book absolute night mare…
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Review Description: acer chrome book absolute night mare this chrome book is pathetic to say the least everything you try to do become more and more difficult, trying to download apps , then as soon as you go to open it same thing comes up, this app is not compatible with Chromebook, they off you alternative but at a price, with half of what you want missing,

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Reviewer Name: Michael Zak

Review Submission Date: 2022-12-19

Review Title: They have one off everything u can't…
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Review Description: They have one off everything u can't upgrade or buy parts unless acer made it which they won't even tell u the mobo which is one off.it is junk pc cause not even a year old a pc took poop with light playing and I can't do anything without acer fixing cause I can't buy parts for it. I wouldn't buy this to use as anything other then paper weight

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Reviewer Name: RickyC

Review Submission Date: 2022-12-08

Review Title: Purchased a laptop as advertised on…
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Review Description: Purchased a laptop as advertised on Acers website, made an order and received order confirmation email, after several days, order was cancelled. It has been 2 weeks since order has been made and transaction on my bank statement has been posted and Acer has yet to refund and holding my transaction funds. Acer has failed to fulfill order, and did not ship order as what was advertised on their website thus they are now holding onto the funds for over 2 weeks of this review.

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Reviewer Name: Verna Knight

Review Submission Date: 2022-12-01

Review Title: The worst experience I ever had
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Review Description: The worst experience I ever had. I brough an acer chromebook and brought it in November 2021 and they told me that my warranty expired in March 2022. Sent them the invoice and they still would not honor the warranty told me that it would cost me $190.00 to get it fix. I advise everyone to not buy from this company. I also brought 2 year protection for this chrome book. I learn my lesson not to buy from Acer again. Verna Knight

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Reviewer Name: Angelica Valdez

Review Submission Date: 2022-11-07

Review Title: Nitro 5??? Junk!!!
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Review Description: I bought an Acer Nitro 5 and I only used it for a month the screen is already glitching and unusable. They said to shoulder the repair and screen replacement, and all. This is not a good buy not worth the money and time. They also have poor customer service.

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Reviewer Name: Wayne Norton

Review Submission Date: 2022-11-04

Review Title: Bought the Acer Aspire XC-840 Desktop…
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Review Description: Bought the Acer Aspire XC-840 Desktop from Argos after 3 weeks on it has crashed twice and I have been busy so did not back my work up. Warning to others, this is absolutely useless, takes ages to start up and even more time to load, if I use my bluetooth earphones, it won't connect and if it does, the sound is patchy and I have great speakers, never again I am going to try to get my money back, the graphics are dreaful as well, DO NOT buy it!