Achillesheel Reviews

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60 Reviews

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In the Running Store category

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K Karol Kraehmer
50 days ago

Lucien is a Life Saver!

I cannot thank achillesheel.co.uk enough for introducing me to Lucien. For years, I have struggled with various foot issues, but Lucien's expertise in Chiropody treatments and Podiatry appointments, along with his custom orthotics, has been a game changer for me. His professional knowledge and genuine care have resolved a myriad of issues, and I can't recommend his services enough. Thank you, Lucien, for truly making a difference!
K Karol Kraehmer
50 days ago

Lucien’s Expertise Transformed My Foot Health Journey

Having entrusted my foot health to Lucien at achillesheel.co.uk for several years now, I can confidently say that his Chiropody treatments and custom orthotics have been a game-changer. Lucien's wealth of knowledge and professionalism have addressed a myriad of foot issues I've encountered, providing me with tailored solutions that have significantly improved my overall well-being. I wholeheartedly recommend Lucien's services to anyone seeking top-tier podiatric care.
J James Cully
54 days ago

Exemplary Customer Service and Rapid Resolution

When I think of fantastic customer service, achillesheel.co.uk immediately comes to mind. I was blown away by the swift email exchange and the speedy resolution I experienced when reaching out to their team. It's not every day that you come across a company that truly prioritizes their customers and goes above and beyond to ensure their satisfaction. I would easily rate my experience a 10/10, and I am genuinely grateful for the seamless support I received. Thank you, achillesheel.co.uk, for setting a new standard in customer service excellence.
J James Cully
54 days ago

Unmatched Support: A Testament to Exceptional Customer Care

Let me start by saying that the customer service at achillesheel.co.uk is truly unmatched. From the moment I reached out via email, I was met with swift responses and a level of care that goes above and beyond. The team at achillesheel.co.uk doesn't just resolve issues – they do so quickly and with a genuine desire to help. What stood out the most to me was the personalized attention I received. It wasn't just about fixing a problem; it was about making sure I felt heard and valued as a customer. The seamless communication and speedy resolution truly made my experience a 10/10. Thank you to the team at achillesheel.co.uk for providing such incredible support. Your dedication to customer care sets a standard that others should aspire to. I am grateful for the positive experience and will continue to be a loyal customer because of it.
J Jeffrey Chan
87 days ago

The Perfect Place for All Your Footwear Needs

When I first stumbled upon achillesheel.co.uk, I was skeptical about their claim of providing great service. However, after making several purchases, I can confidently say that their service is truly exceptional. Their website is easy to navigate, and the range of footwear they offer is impressive. From running shoes to casual sneakers, they have everything a shoe enthusiast could ask for. The best part is the detailed product descriptions and customer reviews, which helped me make informed decisions. The customer service team is attentive and goes above and beyond to assist with any queries. Once, my order got delayed due to unforeseen circumstances, and they promptly updated me and offered me a discount on my next purchase as a gesture of goodwill. The parcel packaging is top-notch, and my shoes always arrive in perfect condition. Returns are hassle-free, and they genuinely stand by their satisfaction guarantee. Overall, achillesheel.co.uk has earned my trust as a reliable and customer-centric footwear retailer. I highly recommend them to anyone looking for a seamless and enjoyable shopping experience.
S Stefanie
87 days ago

Exceptional Service and Lightning-Fast Delivery

From the moment I placed my order with achillesheel.co.uk, I was incredibly impressed by their exceptional service. Not only did my items arrive promptly, but the entire transaction was seamless and hassle-free. I highly recommend achillesheel.co.uk for their lightning-fast delivery and top-notch customer experience. It's rare to find a company that truly prioritizes efficiency and customer satisfaction, and I'm thrilled to have found that with achillesheel.co.uk.
N NM
90 days ago

Life-changing Running Shoe Experience at Achilles Heel

As a newbie to the world of running, I was clueless about finding the right pair of running shoes. That's when I stumbled upon Achilles Heel, and it turned out to be a game-changer! The personalized attention and guidance I received during my visit were nothing short of phenomenal. The staff took the time to understand my needs and even conducted a thorough gait analysis to recommend the perfect pair for me. What truly stood out was the one-on-one interaction with the knowledgeable staff. They patiently introduced me to a variety of shoes, allowing me to try each one until I found the perfect fit. It felt like a tailor-made experience, and I left the store with not just a pair of shoes, but also a newfound confidence in my running journey. The exceptional service and expertise at Achilles Heel have undoubtedly won me over as a customer. I can't wait to return and invest in their top-notch products, knowing that every penny spent is entirely worth it. Thank you, Achilles Heel, for turning what could have been an overwhelming experience into an enjoyable and enlightening one. I'm now geared up to conquer my running goals with the utmost comfort and support, all thanks to you!
N NM
90 days ago

An Unforgettable Running Shoe Journey at Achilles Heel

Embarking on my first journey to find the perfect pair of running shoes led me to achillesheel.co.uk, and what a remarkable experience it was! From the moment I stepped into the store, I was greeted with warmth and expertise. The staff member went above and beyond to provide me with a gait analysis, guiding me through the process with patience and knowledge. As a newbie in the world of running gear, I was amazed by the variety of shoes brought out for me to try on. Each pair was carefully selected to suit my needs, and I couldn't help but feel the dedication and passion that the staff had for their craft. It was not just a shopping trip; it was a personalized and memorable experience that made me appreciate the art of finding the right running shoes. I left the store feeling confident in my purchase, knowing that I had invested in not just a product, but in a service that truly cared about my running journey. Returning to achillesheel.co.uk is not a question of "if," but "when," as I am eager to continue supporting a business that values its customers and delivers exceptional quality. Thank you for making my first running shoe purchase a worthwhile and fulfilling experience!
N NM
90 days ago

An Unforgettable Journey to Comfort

Let me share my extraordinary experience with achillesheel.co.uk, where my quest for the perfect pair of running shoes began. Stepping into the store, I was greeted by a knowledgeable staff member who guided me through a gait analysis, a service that truly set them apart. Their attentive approach led to a selection of shoes tailored to my specific needs, creating a sense of personalization that made me feel valued as a customer. Trying on various options, I could feel the difference in quality and support, enhancing my overall shopping experience. Leaving the store, I knew I had found more than just running shoes – I had discovered a place where expertise meets exceptional service. This investment in my well-being was not just worth it; it was invaluable. I eagerly anticipate returning to achillesheel.co.uk for future purchases, knowing that I will receive unmatched care and attention once again. Thank you, achillesheel.co.uk, for transforming a simple shopping trip into a journey towards comfort and satisfaction!
D David
108 days ago

Stepping Up with Achillesheel

When it comes to finding the perfect fit for my running shoes, Achillesheel has truly been a game-changer. I recently had the pleasure of visiting their store in search of road shoes in a size 13, a quest that had previously left me empty-handed in other running stores. However, my experience at Achillesheel was nothing short of extraordinary. Upon entering the store, I was greeted by Cian, who not only provided expert advice but also took the time to assess my gait before presenting me with a selection of shoes to try on. The fact that there was a variety of options available in my size was a rare and delightful surprise. After narrowing down my choices, I had the opportunity to test the final contenders on a treadmill, ultimately deciding on a pair of Brooks Adrenaline GTS 23s. Thanks to Achillesheel, I not only found the perfect pair of shoes but also received unparalleled service and support throughout the entire process. I wholeheartedly recommend Achillesheel to anyone in search of exceptional service and an extensive range of sizes, especially for those with larger feet. Thank you, Achillesheel, for elevating my shopping experience and helping me step confidently into my running journey.
D David
108 days ago

Stride Confidently with Expert Guidance at achillesheel.co.uk

I can't emphasize enough how achillesheel.co.uk has been a game-changer for me. As someone with larger-sized feet, finding the right pair of road shoes has always been a challenge. That's until I stepped into the store and met Cian. His expert guidance and attentive approach made all the difference. Not only did he take the time to understand my specific needs, but he also ensured that I had a plethora of options to choose from. Trying on shoes that actually fit comfortably was a luxury I hadn't experienced before. With Cian's assistance, I finally found my perfect match with the Brooks Adrenaline GTS 23s. The personalized service and extensive inventory make this store a must-visit, especially for those with bigger feet. For anyone looking for a seamless shopping experience and expert advice, I wholeheartedly recommend achillesheel.co.uk.
D David
108 days ago

Running in Comfort and Confidence at achillesheel.co.uk

Sharing my remarkable experience with achillesheel.co.uk fills me with genuine joy. As a runner with larger feet, finding the perfect pair of road shoes had always been a challenge for me. However, stepping into this store changed the game entirely. Upon entering, I was warmly greeted by Cian, whose expertise and attention to detail were truly exceptional. Cian not only understood the struggle of finding size 13 shoes but also took the time to analyze my gait, providing valuable insights that I had never received before. His personalized approach stood out, making me feel seen and understood as a customer. To my surprise and delight, achillesheel.co.uk had a wide selection of shoes in larger sizes, offering me a rare luxury of choice that I had not experienced elsewhere. From neutral to support shoes, Cian presented me with options tailored to my needs, allowing me to make an informed decision. The highlight of my visit was the opportunity to try out the final contenders on the treadmill. This hands-on experience was invaluable, as it gave me the confidence that the pair of Brooks Adrenaline GTS 23s I chose was indeed the perfect fit for me. Walking out of the store with my new shoes in hand, I felt a sense of satisfaction and comfort like never before. I wholeheartedly recommend achillesheel.co.uk to all fellow runners, especially those with big feet. The exceptional service, expertise, and wide range of sizes make this store a gem in the world of running gear. Thank you, Cian, and the team at achillesheel.co.uk, for helping me run in comfort and confidence.
A Andrew
120 days ago

Unmatched Quality and Service: A Stellar Second Purchase

I am thrilled to share my second outstanding experience with achillesheel.co.uk. Much like my first purchase, this time around, I was met with nothing short of excellence. The product I received was of exceptional quality, and the service provided was truly commendable. Without hesitation, I wholeheartedly recommend achillesheel.co.uk for anyone seeking top-notch products and stellar service.
D Dr Muktadir khan
128 days ago

Walking on Clouds: My Achilles Heels Review

I can't help but sing praises for Achilles Heels! As someone who has been battling with the discomfort of plantar fasciitis and heel spurs, finding proper footwear has been a constant struggle. However, ever since I discovered Achilles Heels, it feels like I'm walking on clouds. Their emphasis on foot geometry and weight distribution has truly made a world of difference for me. The comfort and support provided by Achilles Heels are unparalleled. The softness of the soles combined with their durability make every step a delight. Whether I'm hitting the track as an athlete or simply looking for day-to-day comfort, Achilles Heels has proven to be the ideal choice for me. I highly recommend Achilles Heels to anyone seeking relief from foot-related ailments or simply wanting to prioritize their foot health. Trust me, your feet will thank you!
D Dr Muktadir khan
128 days ago

Elevate Your Comfort with Achilles Heels: A Game-Changer for Active Lifestyles

Embarking on a journey to find the perfect balance between style and comfort led me straight to Achilles Heel. The moment I slipped into their meticulously designed footwear, it was a game-changer. The concept of foot geometry is flawlessly integrated into their craftsmanship, ensuring that each step taken is a step towards healthier feet. Plantar fasciitis and heel spurs are no longer daunting concerns, thanks to the thoughtful distribution of body weight provided by Achilles Heels. The softness and durability of this footwear are unparalleled, offering a level of comfort that feels like walking on clouds. As an avid athlete, finding the right support for my active lifestyle has always been a priority, and Achilles Heels have exceeded all expectations. If you're craving a blend of style, comfort, and practicality in your footwear, look no further than Achilles Heels. Your feet will thank you for choosing excellence with every step.

Introduction

Achillesheel.co.uk is a leading online retailer specializing in sports footwear, clothing, and accessories. With a wide range of popular brands and a reputation for quality products, Achillesheel has become a go-to destination for athletes and sport enthusiasts across the UK. In this editorial review, we will explore various aspects of Achillesheel.co.uk, including pros and cons, user experience, pricing and value for money, alternatives, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs. Let's dive in!

Pros and Cons

  • Pros:
    • Extensive selection of sports footwear, clothing, and accessories
    • High-quality products from top brands
    • User-friendly website with easy navigation
    • Competitive pricing and regular promotions
    • Flexible returns and exchange policy
    • Positive customer reviews and solid reputation
  • Cons:
    • Limited availability of some niche or less popular brands
    • Shipping costs can be higher for certain regions

User Experience

Using Achillesheel.co.uk is a seamless experience for users. The website design is clean and intuitive, allowing customers to easily find what they're looking for. The search functionality is efficient, enabling users to quickly locate specific products. Browsing through categories, filtering options, and product descriptions are comprehensive, aiding in informed decision-making. Overall, the user experience is smooth, making Achillesheel.co.uk a user-friendly platform.

Pricing and Value for Money

Achillesheel.co.uk offers competitive pricing for their range of products. While premium brands may have higher price points, customers can expect excellent value for money due to the high-quality materials and performance-driven designs. Regular promotions and discounts further enhance the value proposition, allowing customers to get their desired sports gear at affordable prices. Overall, Achillesheel.co.uk provides a good balance between pricing and value for money.

Alternatives

While Achillesheel.co.uk is a top choice for sports footwear and clothing, there are alternatives available in the market. Popular alternatives include Sweatshop, Sports Direct, and Wiggle. Each alternative has its own strengths and weaknesses, such as different brand offerings, pricing structures, and website experiences. It is recommended to compare options based on individual needs and preferences to make the best purchase decisions.

Customer Service

Achillesheel.co.uk prides itself on excellent customer service. Their dedicated support team is responsive, knowledgeable, and committed to resolving customer queries and concerns promptly. They offer multiple channels of communication, including email and phone support, ensuring customers have easy access to assistance. Moreover, the company values customer feedback and continuously works to enhance their service quality based on customer input.

Product Quality and Selection

When it comes to product quality, Achillesheel.co.uk consistently delivers. They stock a wide range of products from renowned brands known for their exceptional quality and durability. Whether it's running shoes, gym apparel, or outdoor gear, customers can trust that Achillesheel.co.uk offers products that meet high standards. Additionally, the product selection caters to various sports and activities, ensuring customers can find the right gear for their specific needs.

Website Usability

Achillesheel.co.uk has invested in creating a user-friendly website. Navigation is smooth, aided by clear menus and a well-structured layout. The search function enables customers to quickly find desired products, while filters help refine results based on specific preferences. Product pages contain detailed information, including sizing guides, materials, and customer reviews, facilitating informed purchasing decisions. The website's responsive design ensures optimal viewing experiences across different devices, enhancing usability further.

Returns and Exchanges

Achillesheel.co.uk offers customers a flexible returns and exchange policy. If a product doesn't meet expectations or if there are sizing issues, customers can initiate returns or exchanges within a specified timeframe. The process is straightforward, and the company aims to process returns and exchanges promptly. However, it's important to carefully review the return policy terms and conditions to ensure compliance, especially for international customers who may have different procedures and costs.

Promotions and Discounts

Achillesheel.co.uk frequently runs promotions and discounts, providing customers with opportunities to save money on their sports gear purchases. These promotions can range from site-wide sales to specific brand discounts or seasonal deals. Customers are encouraged to regularly check the website or subscribe to the newsletter to stay updated on the latest offers. These promotions contribute to making Achillesheel.co.uk an attractive choice for budget-conscious shoppers.

Reputation

Achillesheel.co.uk has built a strong reputation in the sports retail industry. With years of experience and a vast customer base, they have earned customers' trust through consistent delivery of high-quality products and exceptional customer service. Positive customer reviews and testimonials serve as a testament to their reliability and commitment to customer satisfaction. Achillesheel.co.uk has become synonymous with quality and reliability, making them a reputable destination for sports enthusiasts.

Payment Options

Achillesheel.co.uk offers a range of secure and convenient payment options. Customers can choose to make purchases using major credit and debit cards such as Visa, MasterCard, and American Express. Additionally, the website accepts payments via PayPal, providing an extra layer of security and convenience. The variety of payment options ensures customers can select their preferred method without hassle.

Loyalty Programs

Achillesheel.co.uk does not currently offer a formal loyalty program. However, loyal customers can still benefit from regular promotions, discounts, and exclusive offers by subscribing to the newsletter or following the company's social media channels. While a loyalty program would be a valuable addition, the existing incentives and deals provide opportunities for customers to save and stay engaged.

Customer Reviews

Customer reviews play a significant role in helping potential buyers make informed purchasing decisions. Achillesheel.co.uk features customer reviews for various products on their website. These reviews provide insights into product performance, fit, and overall satisfaction. Customers can also share their own experiences, helping others choose the right products. The presence of customer reviews underscores Achillesheel.co.uk's transparency and commitment to ensuring customer confidence.

Community Involvement

Achillesheel.co.uk actively engages with the sports community through sponsorships, partnerships, and event participation. They support local sporting events and initiatives, contributing to the development and promotion of various sports. This community involvement showcases Achillesheel.co.uk's commitment to fostering a vibrant and inclusive sports culture.

Shipping and Costs

Achillesheel.co.uk offers reliable shipping services to customers within the UK and internationally. Shipping costs vary depending on the order value, delivery location, and selected shipping method. The website provides clear information regarding shipping options and associated costs during the checkout process. While shipping costs can be higher for certain regions, customers can still expect timely and secure delivery of their orders.

Conclusion

Achillesheel.co.uk is undoubtedly one of the leading online destinations for sports footwear, clothing, and accessories. With their extensive product selection, commitment to quality, user-friendly website, and excellent customer service, they have established themselves as a trustworthy retailer in the industry. While there are some potential limitations such as limited availability of niche brands and shipping costs, the overall experience and value provided by Achillesheel.co.uk make them a top choice for athletes and sport enthusiasts seeking top-notch gear. Whether you're a professional athlete or a casual fitness enthusiast, Achillesheel.co.uk is a reliable platform to find the perfect sports essentials for your needs.