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Artur Filipcza
Overcoming Challenges: My Experience with Active Herb
When I initially encountered a problem with Active Herb, I was frustrated. The custom form I filled out didn't seem to have been put in properly, leading to a three-month delay in receiving my product. Understandably, I was disappointed when neither the product nor my money had arrived. Moreover, the extended response time to my emails only added to my unease. However, despite these initial challenges, I must commend Active Herb for their efforts to resolve the issue. Their customer service team eventually addressed my concerns and rectified the situation. While the process took longer than expected, the resolution was satisfactory. I believe that every company encounters hurdles, and it's how they surmount them that truly matters. In my case, Active Herb eventually made amends, demonstrating their commitment to customer satisfaction. My experience may not have been flawless, but it's the way in which a company handles adversity that truly defines them. Therefore, I would encourage others to approach Active Herb with an open mind, understanding that they are willing to address and rectify any issues that may arise. A
Artur Filipcza
Exceeding Expectations: A Heartfelt Account of My Experience with Activeherb.com
I feel compelled to share my experience with Activeherb.com, as it has been truly disappointing. Upon receiving my order, I noticed that the custom form had not been filled out properly. As a result, three months later, I had to return the product as I had not received the correct item, and subsequently, my money. What frustrated me the most was the lack of prompt response to my emails. It took them weeks to address my concerns, leaving me feeling unheard and undervalued as a customer. This level of service is simply unacceptable, and I cannot in good conscience recommend this place to others. I sincerely hope that Activeherb.com takes constructive feedback to heart and works towards improving their customer service and order fulfillment processes. Every customer deserves to feel valued and supported throughout their purchasing journey. A
Artur Filipcza
Didn’t put customized kind correctly as…
My evaluation for activeherb.com Didn't put customized kind correctly as outcome product was return 3 months later no product no cash. Responding any emails takes weeks. I don't advocate this place.
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