Activestride Reviews

Voted Average (3/5)

81 Votes

81 Reviews

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In the Big Sales category

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9% users rated Terrible
11% users rated Poor
25% users rated Average
27% users rated Very Good
28% users rated Excellent
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Introduction

activeStride.com.au is an online retailer that specializes in offering a wide range of high-quality, performance-oriented footwear for various activities such as running, walking, and training. With a commitment to providing exceptional products and customer service, Active Stride has become a trusted destination for fitness enthusiasts and athletes seeking top-notch footwear options.

Pros and Cons

  • Pros:
  • Extensive selection of performance-focused footwear
  • High-quality products from renowned brands
  • User-friendly website with easy navigation
  • Responsive customer service
  • Cons:
  • Relatively higher prices compared to some competitors
  • Limited range of apparel and accessories

User Experience

Active Stride prioritizes user experience through their well-designed and intuitive website. The site features clear categorization and search functions, allowing users to quickly find their desired products. Detailed product descriptions and customer reviews further enhance the overall user experience, making it easier for shoppers to make informed decisions.

Pricing and Value for Money

While Active Stride may have slightly higher prices compared to some other retailers, the quality and performance of their products justify the cost. Customers can expect exceptional value for money due to the durability and comfort provided by the footwear available at Active Stride. Additionally, the website regularly features promotions and discounts, further enhancing the affordability and value for money.

Customer Service

Active Stride prides itself on excellent customer service. Their dedicated customer support team is responsive and knowledgeable, promptly addressing queries and concerns. Whether it's assistance with product selection or post-purchase support, customers can rely on Active Stride to provide helpful and friendly service.

Product Quality and Selection

Active Stride offers a diverse selection of high-quality footwear from some of the most reputable brands in the industry. These brands are known for their commitment to producing performance-oriented shoes that offer superior comfort, support, and durability. Active Stride ensures that only the best products make it to their shelves, providing customers with a reliable source for top-notch athletic footwear.

Website Usability

The Active Stride website is designed with user-friendliness in mind. It features a clean and straightforward layout that allows for easy navigation. The site's search function, filtering options, and detailed product pages contribute to a seamless browsing experience. With a mobile-responsive design, customers can conveniently access the website from their smartphones or tablets.

Returns and Exchanges

Active Stride offers a hassle-free returns and exchanges policy. Customers have the option to return or exchange their purchases within a specified period, provided that the products are in their original condition. The clear and transparent process ensures that customers feel confident and satisfied with their online shopping experience.

Promotions and Discounts

Active Stride frequently runs promotions and discounts, offering customers the opportunity to save money on their purchases. These promotions are often featured prominently on the website, making it easy for customers to take advantage of the available deals. Regularly checking for promotions can result in significant savings on premium athletic footwear.

Reputation

Active Stride has established a strong reputation within the athletic footwear industry. With a focus on quality products and exceptional customer service, they have garnered positive reviews and a loyal customer base. Their commitment to delivering top-notch athletic footwear has contributed to their reputation as a reputable retailer.

Payment Options

Active Stride offers a variety of payment options to cater to different customer preferences. These options typically include major credit cards, debit cards, and secure online payment methods. The website utilizes secure encryption technology, ensuring that customers' payment information remains protected.

Loyalty Programs

Active Stride currently does not offer a loyalty program. However, their frequent promotions and discounts provide customers with opportunities to save money on their purchases, effectively offering loyalty rewards in the form of discounted prices.

Customer Reviews

Customer reviews play a significant role in shaping Active Stride's reputation. The website features a section dedicated to customer reviews, allowing shoppers to gain insights from real-life experiences. Positive reviews highlight the quality and performance of the footwear, further solidifying Active Stride's position as a trusted source for athletic shoes.

Community Involvement

Active Stride actively participates in community initiatives and events related to fitness and wellness. They engage with customers through social media platforms, sharing valuable content and promoting an active lifestyle. By actively contributing to the community, Active Stride fosters a sense of trust and connection with their target audience.

Shipping and Costs

Active Stride provides reliable shipping services to customers within Australia. Shipping costs and delivery times may vary depending on the location and size of the order. Typically, customers can expect reasonable shipping fees, especially for standard delivery options. Active Stride strives to ensure timely and efficient shipping, enhancing the overall customer experience.