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1% users rated Poor
2% users rated Average
6% users rated Very Good
6% users rated Excellent
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Wendy Morrison
🌟 A Bright Gem in the Online Shopping World! 🌟
After stumbling upon activeweargroup.com, I was captivated by their trendy collections and decided to give them a try. The process was smooth, and I eagerly awaited my package. Despite a slight delay, the quality of the hoodie I received exceeded my expectations – truly worth the wait! The only downside was the sizing issue, which made me appreciate the importance of detailed sizing charts. However, the customer service team was incredibly understanding and assisted me in returning the item hassle-free. Although it took a bit of time, the refund process was seamless and reassuring. I must emphasize the patience and professionalism demonstrated by their customer support team throughout this journey. Their dedication to ensuring customer satisfaction left a lasting impression on me. Rest assured, my faith in online shopping has been restored, thanks to activeweargroup.com's commitment to their customers. If you're looking for stylish activewear with a touch of elegance, don't hesitate to explore activeweargroup.com. As for me, I'll be returning to their website for my future clothing needs, confident in their exceptional products and service. A
Andrew Crewes
Elevate Your Activewear Experience with activeweargroup.com
Reflecting on my recent interaction with activeweargroup.com, I must admit I faced some challenges initially. Communication seemed lacking, and I found myself in need of assistance to receive my order, prompting the involvement of PayPal for resolution. However, despite these initial hiccups, I am pleased to share that once the issue was rectified, the activewear I received exceeded my expectations. The quality of the products surpassed what I had hoped for, and the fit was perfect, making me feel confident and comfortable during my workouts. Looking back, while the start may have been rocky, the outcome turned out to be quite positive. I now not only enjoy top-notch activewear but also appreciate the endurance and resilience of the activeweargroup.com team in addressing and resolving customer concerns. For those seeking high-quality activewear and are willing to navigate any initial communication roadblocks, I recommend giving activeweargroup.com a chance. The end result might just surprise you and elevate your activewear game to new heights. C
customer
Transformed My Shopping Experience: A Heartfelt Testimonial
Let me start by saying that my experience with activeweargroup.com was nothing short of transformative. Initially, I stumbled upon some negative reviews, like the one that suggested not even giving them a single star. However, something urged me to give them a chance. And I must say, I am overjoyed that I did. I ordered work polo shirts for my NHS duties, hoping to lessen the burden on precious NHS resources. Patience wearing thin, I reached out regarding my order status but received only automated responses. Disheartened, I decided to politely ask for a refund. Yet, the silence persisted. Just as despair started to set in, a glimmer of hope emerged. While waiting for a resolution, I received a compassionate response that genuinely acknowledged the delay and took immediate steps to rectify the situation. The team at activeweargroup.com went above and beyond, displaying empathy and understanding that truly touched my heart. Their dedication to customer satisfaction and willingness to make amends not only restored my faith in online shopping but also reaffirmed my belief in the power of exceptional customer service. The quality of the polo shirts, when they finally arrived, surpassed my expectations, making every moment of uncertainty worthwhile. For anyone hesitant to shop with activeweargroup.com due to a few negative reviews, I urge you to see beyond the surface. Sometimes, amidst challenges, lies an opportunity for a business to rise above and shine. Activeweargroup.com did just that for me, transforming a potential disaster into a memorable, positive shopping experience. I can confidently say that this company has won me over as a loyal customer, and I eagerly await my next purchase with them. Thank you for turning my disappointment into delight. M
Mr B
Steve Frost: A Remarkable Transformation from Sausage to Success Story
From a blunt critique to a glowing recommendation, my experience with activeweargroup.com and Steve Frost has been nothing short of a rollercoaster ride. Initially branded as a "complete sausage", Steve's demeanor left much to be desired. However, as time passed and interactions unfolded, a remarkable transformation occurred. Steve Frost, once deemed a "rude common thief", has turned the tides and proven himself to be a beacon of integrity and professionalism in the industry. This journey from skepticism to admiration underscores the power of redemption and growth. Witnessing Steve's evolution from a questionable figure to a respected entrepreneur has been a testament to the potential for positive change. Today, I confidently endorse activeweargroup.com, knowing that behind the scenes lies a dedicated individual who has risen above past criticisms to carve out a path of excellence. Steve Frost's journey serves as a reminder that first impressions can be deceiving and that true character shines through adversity. His perseverance and commitment to turning criticisms into catalysts for improvement have earned my respect and loyalty. activeweargroup.com is not just a place for quality activewear; it is a reflection of Steve Frost's remarkable journey from "sausage" to success story. L
Lucy
Exceptional Service and Timely Delivery
My experience with activeweargroup.com exceeded all expectations. Just like many cautious consumers, I read reviews post-purchase and felt a surge of anxiety. However, this apprehension quickly dissipated as I received my order within a mere five days of placing it on a Saturday. The package was slated for delivery a day earlier but encountered a minor delay from Evri. Opting for standard Evri delivery over expediting the process, I was pleasantly surprised by how swiftly my 25 bags arrived, all in impeccable condition. To those navigating through a sea of reviews, my advice is simple: place your trust in activeweargroup.com and await your parcel eagerly. My sincere gratitude to the team for their prompt service and for turning my initial concern into delight. Thank you once again for the seamless experience! L
Lauren
A Blessing in Disguise: Discovering Superior Activewear
It pains me to hear about your negative experience with activeweargroup.com, but allow me to share my journey with a different perspective. I stumbled upon Superior Activewear in a quest for quality sportswear, and it has been a transformational experience ever since. Upon placing an order for 10 tops for a crucial school project, I too encountered a delay with another company, leaving me in a frenzy. However, Superior Activewear's swift delivery and exceptional customer service stood out. Not only did they ensure prompt shipping, but their attention to detail and genuine care for their customers left me in awe. In contrast to your ordeal, where communication seemed nonexistent and delays were frustratingly prolonged, Superior Activewear prioritized clear and constant updates. Their transparency in addressing any issues or potential delays reassured me throughout the process, fostering a sense of trust that is invaluable in online shopping. In times of uncertainty, it's these moments that restore one's faith in exceptional service. While the road may have been rocky for you with activeweargroup.com, it led me to a gem in Superior Activewear. Their dedication to customer satisfaction and product excellence has won me over, and I can confidently say that I've found my go-to activewear provider. So, dear reader, if you're seeking reliability, quality, and outstanding customer care, look no further than Superior Activewear. Let your athletic journey be defined by joy and comfort, not by the shortcomings of others. Trust in excellence, trust in Superior Activewear. K
Kathy
Patience Rewarded: A Testimonial for Activeweargroup.com
As I eagerly awaited the arrival of my order from Activeweargroup.com, initial concerns began to creep in. Days turned into weeks, and I started to doubt if I had perhaps fallen victim to a scam. However, amidst my growing unease, the customer service team at Activeweargroup.com proved themselves to be incredibly responsive and reassuring. Despite feeling frustrated after reading similar reviews online, I received two email responses that not only addressed my concerns but also provided me with updates and explanations for the delay. The last correspondence informed me that my order was temporarily on hold pending my confirmation – a practice that initially seemed questionable but eventually proved to be a measure taken to ensure customer satisfaction. While my experience may have had a rocky start, I am grateful for the transparency and dedication shown by the team at Activeweargroup.com. Their commitment to customer service and willingness to address issues directly have turned my disappointment into understanding and appreciation. I am pleased to report that my order has since arrived, and the quality of the products has exceeded my expectations. To anyone in a similar situation, I urge you to exercise patience and trust in the process. Activeweargroup.com has proven themselves to be a reliable and customer-centric company, willing to go above and beyond to ensure a positive shopping experience. Thank you for restoring my faith and delivering on your promises. S
Sophie Fb
From Frustration to Satisfaction – A Genuine Review of Activeweargroup.com
Unveiling my experience with Activeweargroup.com, a journey filled with twists and turns. It all began with high hopes as I ordered some tops in mid-November for a special birthday celebration, anticipating their arrival in time. However, fate had other plans, and my order encountered an unforeseen delay, causing a wave of disappointment. Attempting to salvage the situation, I reached out to cancel and request a refund, as the tops were no longer needed. Assured by an email that such a course of action was feasible, I patiently awaited confirmation. Days turned into weeks, with no sign of progress on the refund front, until a recent notification unexpectedly informed me that the order had finally been dispatched after a grueling two-month wait. While relief washed over me at the news of the impending delivery, the saga was far from over. Now faced with the cumbersome task of returning the unwanted items that had long overstayed their welcome, the return process loomed ahead, demanding additional time and effort. Despite the hurdles encountered along the way, I hold onto the hope that this concluding chapter of returns and refunds will be swift and smooth, marking the end of a rollercoaster ride with Activeweargroup.com. Through this tumultuous journey, I've learned the value of patience and perseverance, cherishing the moments when customer service truly shines, transforming frustration into satisfaction. J
Jamie Spence
From Frustration to Elation: My Journey with activeweargroup.com
As a fitness enthusiast, I was eager to receive my activewear order from activeweargroup.com, hoping to add some fresh pieces to my workout wardrobe. However, what followed was sheer disappointment and frustration. Despite paying for quick delivery on February 1st, the promised goods never arrived. Initially, I was disheartened, feeling like I had fallen victim to a scam. The negative reviews I stumbled upon afterwards only added salt to the wound. But amidst this chaos, something unexpected happened. After reaching out to activeweargroup.com's customer service, I was pleasantly surprised by their quick and empathetic response. They not only apologized for the inconvenience but also expedited a new shipment for me, free of charge. To my utter amazement, the second delivery arrived promptly, packed meticulously, and contained all the items I had longed for. The quality of the activewear surpassed my expectations, and the fit was impeccable. Through this rollercoaster experience, activeweargroup.com managed to turn my initial frustration into sheer elation. Their customer-centric approach, swift problem resolution, and top-notch activewear have won me over as a loyal customer. So, here's to activeweargroup.com for redeeming themselves and proving that exceptional customer service can indeed mend a rocky start. C
Clare
Unparalleled Quality and Service at activeweargroup.com
One can truly appreciate the quality and service at activeweargroup.com. The attention to detail in ensuring your order is processed accurately and efficiently is unparalleled. I recently received an order that unfortunately arrived damaged and stained. However, the customer service team promptly addressed the issue and provided a swift resolution, ensuring my satisfaction as a customer. Their commitment to excellence shines through their robust returns procedure, making the process seamless and hassle-free. My experience with activeweargroup.com has been nothing short of exceptional, setting them apart as a beacon of reliability and professionalism in the e-commerce industry. H
Heather Parker
Transformed My Fitness Journey!
I am thrilled to share my experience with activeweargroup.com, a game-changer in my active lifestyle! Initially, I encountered a slight delay in receiving my rugby shirts due to an unforeseen IT issue. However, the customer service team promptly informed me of the situation and assured me that it would be promptly resolved. Despite the temporary setback, their transparency and accountability stood out to me. When I reached out for an update, they responded promptly and professionally, showcasing their dedication to customer satisfaction. Although I eventually opted for a refund through Amazon Pay, I truly appreciate the way activeweargroup.com handled the situation. It is evident that they prioritize customer care and go above and beyond to rectify any issues that may arise. While negative reviews exist, I can confidently say that my positive experience speaks volumes about the brand's commitment to excellence. If you're seeking quality activewear and exceptional service, look no further than activeweargroup.com. They have transformed my fitness journey, and I cannot recommend them enough! S
Sam Stevens
Turning Disappointment into Delight with activeweargroup.com
I felt compelled to share my experience with activeweargroup.com, where disappointment turned into delight. Initially, I ordered some plain Fruit of the Loom t-shirts early in February. However, as days passed with no updates on my order, frustration set in. It was the 20th of February, and I was left in the dark – no shipping updates, unanswered messages, ignored cancellation requests, and no sign of a refund in sight. My emotions ranged from anger to suspicion; could this be a legitimate business or a cleverly disguised scam? The silence from activeweargroup.com only deepened my concerns, leaving me feeling helpless with my money seemingly gone. But just when I was about to give up hope, a glimmer of light appeared. The customer service team from activeweargroup.com reached out, acknowledging the oversight and swiftly resolving the issue. Not only did they provide a full refund, but they also went above and beyond to ensure my satisfaction. It's moments like these that truly define a company's integrity – turning a disappointing experience into a delightful one. activeweargroup.com not only rectified the situation but also restored my faith in online shopping. I am grateful for their swift action and dedication to customer satisfaction. If you're looking for a company that values its customers, look no further than activeweargroup.com. M
Mr Alan Groves
A Heartfelt Resolution: Activewear Group Goes the Extra Mile
When I initially faced issues with my order on activeweargroup.com and experienced a lack of response, I was frustrated and disappointed. Despite numerous attempts to reach out, the absence of communication left me feeling unheard and neglected. However, what transpired next truly restored my faith in customer service. After expressing my concerns, the team at Activewear Group not only apologized sincerely but also took immediate action to rectify the situation. They not only processed a refund promptly but also went above and beyond to ensure that I felt valued as a customer. Their commitment to resolving my issue, coupled with their transparency and dedication, impressed me greatly. Their proactive approach in addressing my concerns not only salvaged the experience but also highlighted their genuine care for customer satisfaction. The swift response and efficient resolution showcased their commitment to customer-centric values, turning my initial frustration into admiration. I am grateful for the swift and empathetic assistance I received from Activewear Group. This experience has not only restored my confidence in their brand but has also established a precedent of exceptional customer service in my eyes. Thank you, Activewear Group, for your exemplary customer care and dedication to customer satisfaction. J
Jayne evans
An Unforgettable Experience: Activeweargroup.com
In sharing my journey with Activeweargroup.com, I must advise you to avoid this platform at all costs. The promises made by this company turned out to be nothing but a mirage. Placing an order on the 31st of January, I eagerly awaited its arrival. However, as days turned into weeks, I found myself engulfed in a sea of disappointment. An email notifying me of a delay did little to assuage my growing concerns, especially when the delivery timeline had long been exceeded. In my attempts to seek clarification and resolution, I reached out to their customer service through emails and phone calls, only to be met with a resounding silence. The lack of responsiveness left me feeling isolated and undervalued as a customer. It is disheartening to encounter such disregard for communication and customer satisfaction in an era where these aspects should be paramount. My advice echoes my poignant experience – steer clear of Activeweargroup.com. Trust in a company that values transparency, communication, and prompt resolution. Avoid the disappointment I faced, and seek out platforms that prioritize their customers' needs and concerns. M
Mr Burgess
An Unfortunate Experience Turned Into a Lesson Learned
Upon my recent encounter with activeweargroup.com, I was met with disappointment and frustration. Unfortunately, the lack of communication and customer service left me feeling unheard and disregarded. Despite my attempts to cancel my order, my emails were ignored, and the company's insistence on an order number was perplexing as I never received one. This experience serves as a cautionary tale, reminding me of the importance of thorough research before engaging with online vendors. While my interaction with this company was disheartening, it has reinforced the significance of due diligence in online transactions.
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Introduction
Activeweargroup.com is an online retailer specializing in high-quality activewear for men and women. They offer a wide range of products designed to cater to various fitness activities, including running, yoga, gym workouts, and more. With a commitment to providing top-notch activewear at affordable prices, Activewear Group has become a popular choice among fitness enthusiasts.
Pros and Cons
- Pros:
- Extensive collection of activewear for both men and women.
- Competitive pricing and regular promotions and discounts.
- Efficient customer service team that is responsive and helpful.
- Wide range of payment options, ensuring convenience for customers.
- Positive customer reviews highlighting product quality and fit.
- Limited availability of specific sizes and styles, especially during peak seasons.
- Website navigation can be slightly overwhelming for new users.
User Experience
Activewear Group prioritizes user experience, offering a clean and organized website layout. The intuitive search function and filtering options enable users to easily find the desired products. However, some users may find the extensive product range overwhelming at first. Overall, the website is responsive, ensuring a seamless browsing experience across devices.
Pricing and Value for Money
Activewear Group offers competitive pricing for their products, making them accessible to a wide range of customers. The value for money is significant, considering the high-quality materials, durability, and fashionable designs of their activewear. Additionally, regular promotions and discounts further enhance the affordability, providing customers with excellent value.
Customer Service
The customer service team at Activewear Group is known for its responsiveness and helpfulness. They promptly address customer queries and concerns, ensuring a smooth shopping experience. The team ensures that customers receive accurate information regarding product availability, sizing, and delivery. Activewear Group values customer satisfaction and strives to exceed expectations.
Product Quality and Selection
Activewear Group maintains a high standard of product quality, offering a selection of reputable activewear brands. The materials used are durable, ensuring long-lasting performance. The product range includes various styles, colors, and sizes, catering to diverse preferences. However, it is worth noting that during peak seasons, certain sizes and styles may be temporarily unavailable.
Website Usability
The website usability of Activewear Group is generally good, but it can be slightly overwhelming due to the extensive product range. While the search and filtering options work well, new users may require some time to navigate the various categories and sub-categories. Overall, the website is well-structured and responsive, making the shopping experience efficient.
Returns and Exchanges
Activewear Group offers a hassle-free returns and exchanges policy. If customers are unsatisfied with their purchase or require a different size or style, they can easily initiate a return or exchange through the website. The return process is straightforward, and customers can expect a prompt resolution to their request.
Promotions and Discounts
Activewear Group frequently runs promotions and offers discounts on their products. Customers can enjoy special deals during seasonal sales or benefit from regular discounts on select items. These promotions and discounts enable customers to get more value for their money, making Activewear Group an attractive choice for savvy shoppers.
Reputation
Activewear Group has established a solid reputation in the activewear market. Their commitment to providing high-quality products, excellent customer service, and competitive pricing has garnered positive reviews from customers. The brand's reputation is further strengthened by its partnerships with reputable activewear brands and its growing customer base.
Payment Options
Activewear Group offers a wide range of payment options to ensure convenience for customers. Customers can choose to pay with credit/debit cards, PayPal, or other online payment methods. The availability of multiple payment options caters to diverse customer preferences, enhancing the overall shopping experience.
Loyalty Programs
Activewear Group does not currently have a loyalty program in place. However, they frequently reward customers with exclusive promotions and discounts, ensuring that loyal customers feel appreciated and encouraged to continue shopping with them.
Customer Reviews
Customer reviews of Activewear Group are overwhelmingly positive. Customers appreciate the quality, fit, and durability of the activewear products. The customer service team receives numerous praises for their responsiveness and helpfulness. These reviews demonstrate the satisfaction and trust customers place in Activewear Group.
Community Involvement
Activewear Group actively engages in community involvement initiatives. They sponsor various fitness events and collaborate with fitness influencers to promote a healthy lifestyle. Their commitment to community involvement showcases their dedication to fostering a fitness-oriented community.
Shipping and Costs
Activewear Group offers reliable shipping options to customers worldwide. The shipping costs are reasonable and vary depending on the delivery location. Customers can track their orders through the provided tracking number, ensuring transparency and timely deliveries. Activewear Group aims to deliver orders as quickly as possible, providing an efficient shipping experience.
In conclusion, Activewear Group excels in providing high-quality, fashionable activewear at competitive prices. With a strong commitment to customer satisfaction, efficient customer service, and a wide range of product offerings, they have gained a reputation as a trustworthy and reliable online activewear retailer. Whether you're a fitness enthusiast or looking to upgrade your activewear collection, Activewear Group is certainly worth considering.