Activewills Reviews

Voted Good (5/5)

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61 Reviews

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J Jason
94 days ago

Exceptional Service and Support!

I recently had an amazing experience with activewills.com. Initially, I encountered a minor issue with the payment process, and I have to admit, I was a bit frustrated. However, after reaching out to their customer service team, I was pleasantly surprised by their prompt and helpful response. The support I received was outstanding, and they went above and beyond to ensure my issue was resolved in no time. I must say, my perception of the website completely transformed after this positive interaction. The team's dedication to customer satisfaction truly impressed me and made me feel valued as a customer. I ended up giving them a well-deserved 4-star rating for their exceptional service. As I completed my will through their platform, I realized the truth in the saying "you get what you pay for." The quality of their service and the support I received definitely justified the investment. I highly recommend activewills.com to anyone who values superb customer service and a reliable platform for such an important task. Keep up the great work!
J Jason
94 days ago

Outstanding Customer Service and a Satisfying Experience

I recently had an initial hiccup when making a payment on activewills.com, and I'll be honest, it left me feeling a little frustrated. However, the moment I reached out to their customer service team, everything changed. They were incredibly responsive and went above and beyond to assist me in rectifying the issue. It's clear that they value their customers and are dedicated to providing top-notch service. This level of dedication and support transformed my experience, and I now feel confident in giving them a well-deserved 4-star rating. I went on to complete the will, and I can confidently say that the service truly delivers on its promises. Thank you, activewills.com, for turning what started as a hiccup into a truly satisfying experience.
J Jason
94 days ago

From Frustration to Satisfaction: A Journey with activewills.com

Navigating through the online will-making process on activewills.com, I encountered a hiccup when attempting to make the payment. The error message left me feeling disheartened, questioning the website's outdated design. Moreover, the lack of immediate customer service compounded my frustration. However, my outlook shifted when I took the initiative to reach out to activewills.com directly. To my surprise and relief, their team promptly responded and offered invaluable support. This proactive engagement not only resolved my payment issue but also restored my faith in their services. With a renewed sense of confidence, I proceeded to complete my will on activewills.com. As the process unfolded, it became evident that the adage "you get what you pay for" rang true in this scenario. The comprehensive features and user-friendly interface made crafting my will a seamless and empowering experience. In retrospect, my initial setback transformed into a tale of satisfaction and trust. I now bestow activewills.com with a well-deserved 4-star rating, thanks to their commitment to customer care and the quality of their offerings. This journey exemplifies that, despite initial challenges, a positive outcome can emerge through perseverance and effective communication.
N Nina Cawthorne
221 days ago

Did mirror wills

After years of putting it off, my partner and I finally decided to update our wills, and activewills.com made the entire process a breeze. The convenience of being able to complete everything online was a huge plus, and despite a small hiccup with the website not recognizing my payment initially, the customer service team quickly resolved the issue without any hassle. I cannot express how relieved and grateful we are to have our wills updated, and I wholeheartedly recommend activewills.com to anyone in need of a simple and cost-effective solution for their estate planning. Thank you for providing such an invaluable service.
N Nina Cawthorne
221 days ago

Peace of Mind Achieved: A Journey with ActiveWills

Embarking on the journey to create mirror wills with ActiveWills was a defining moment for me. The seamless online process eased my worries, promising convenience and efficiency. Despite a minor glitch where the website overlooked my payment, the exceptional customer service swiftly resolved the issue, showcasing their dedication and reliability. Updating our wills was a long-overdue task that lingered on my to-do list for years. Finally taking this step brought a sense of relief and tranquility, knowing that my affairs were in order. ActiveWills not only simplified the entire process but also offered affordability, making the daunting task of planning for the future accessible to all. I wholeheartedly recommend ActiveWills to anyone seeking to secure their legacy effortlessly and affordably. Their commitment to customer satisfaction and their user-friendly approach truly sets them apart. Trusting ActiveWills was a decision that not only brought peace of mind but also paved the way for a secure future.
N Nina Cawthorne
221 days ago

Transforming Dreams into Reality with Activewills.com – A Seamless Experience

Embarking on the journey of updating our wills seemed like a daunting task, looming over us for years. However, our experience with activewills.com was nothing short of transformative. The process of creating mirror wills online was remarkably simple and convenient, alleviating the stress we had anticipated. Despite a minor glitch with the website failing to acknowledge our payment initially, the exceptional customer service team swiftly rectified the issue with utmost professionalism and efficiency. Their prompt resolution showcased a genuine commitment to customer satisfaction, instilling us with confidence in their services. Finally achieving the long-overdue task of updating our wills brought immense relief, and we owe it to activewills.com for streamlining this essential process. Their user-friendly platform and cost-effective solutions have made estate planning not only accessible but also hassle-free. Without hesitation, we wholeheartedly recommend this company to anyone seeking a seamless and affordable approach to will creation. Let activewills.com help turn your intentions into reality, just as they have for us.
N nicholas
916 days ago

Streamlined Will Completion with Exceptional Customer Support

As a customer of activewills.com, I cannot emphasize enough how remarkably easy and efficient the will completion process was for me. From the moment I started, I felt supported every step of the way. The platform took care of all the complexities, only requiring me to answer a few straightforward questions. Moreover, when I encountered a situation where my chosen executor had to withdraw, the responsive and dedicated adviser, Sophie, promptly assisted me in making the necessary changes. I was pleasantly surprised that there were no additional charges involved in this process. The flexibility to modify my beneficiaries further showcased the customer-centric approach of activewills.com. Upon completion, my finalized Will was promptly delivered to me via email for printing. I am genuinely delighted with the exceptional level of service and would wholeheartedly recommend this platform to anyone seeking a stress-free and reliable will-making experience.
N nicholas
916 days ago

Peace of Mind Made Simple: My Experience with Activewills.com

I recently had the pleasure of using activewills.com to create my will, and I must say, the process was incredibly easy and stress-free. From start to finish, the platform guided me through every step, making what could have been a daunting task surprisingly simple. What truly stood out to me was the level of support and flexibility offered by activewills.com. When my initial executor backed out, a quick email to their dedicated adviser, Sophie, resolved the issue without any additional charges. I was also impressed by the option to make changes to my beneficiaries with ease, providing me with a sense of security and control over my decisions. Once I completed the process, my finalized will was promptly emailed to me for printing, saving me time and hassle. The entire experience left me feeling confident in my choices and grateful for the seamless assistance provided. I wholeheartedly recommend activewills.com to anyone seeking a hassle-free way to create a will. Thank you, Sophie, and the team at activewills.com, for making this important task feel so manageable and empowering.
N nicholas
916 days ago

Effortlessly Secure Your Legacy

Sharing thoughts on the seamless experience with activewills.com, I am thrilled to express how the journey to complete my will was remarkably easy. The daunting task of legal documentation was simplified to a few straightforward questions, making the process stress-free and accessible. When faced with the unforeseen switch of my executor, a quick email swiftly connected me with a dedicated advisor, the compassionate Sophie, who facilitated adjustments without any extra fees. Moreover, I was granted the flexibility to modify my beneficiaries with a simple second access option. The finalized Will swiftly arrived in my inbox for convenient printing, leaving me thoroughly impressed with the efficiency of the service. I wholeheartedly recommend this platform to anyone seeking a hassle-free approach to securing their legacy. Kudos to activewills.com for their dedication to simplifying such a crucial aspect of life's planning.
E Emma Fitzmaurice
1331 days ago

We had the pleasure of working with…

I cannot express enough gratitude for the incredible support we received from Mary at activewills.com. Initially, my partner and I struggled with the online will-making process, feeling overwhelmed by the complexity of the task. However, Mary quickly reached out to us, and her professional guidance completely transformed our experience. Mary patiently walked us through each step, providing us with valuable insights and allowing us the time to carefully consider and make decisions. Her compassionate approach, infused with humor and kindness, made the entire process surprisingly effortless and stress-free. After two decades of procrastination, thanks to Mary, we have finally completed our wills. Her support and expertise truly made a daunting task feel manageable and even empowering. I highly recommend activewills.com and the exceptional assistance provided by Mary to anyone seeking a stress-free and supportive will-making experience. Thank you, Mary, and activewills.com, for guiding us through this important journey.
E Emma Fitzmaurice
1331 days ago

Gratitude Beyond Words: A Journey with Activewills.com

Our experience with Activewills.com, specifically with the exceptional Mary, left us utterly grateful. Initially daunted by the complexity of arranging wills online, we were pleasantly surprised when Mary reached out to guide us through the process. Mary's professionalism shone through as she patiently explained each step, providing us with ample information and space to make well-informed decisions. What truly set Mary apart was her impeccable blend of humor and kindness, making a task often seen as daunting, a breeze. After two decades of procrastination, Mary made the seemingly insurmountable task of drafting wills seem effortless. Our heartfelt gratitude knows no bounds as we reflect on this transformative experience. Thank you, Mary, and Activewills.com, for making the impossible, possible.
E Emma Fitzmaurice
1331 days ago

An Unforgettable Journey with Mary at activewills.com

Embarking on the journey of planning our wills with Activewills.com introduced us to Mary, a true gem in the process. Initially overwhelmed with the solemnity of the task, we found solace in Mary's guidance and support. Mary's personalized approach transformed what seemed like a daunting endeavor into a seamless and enlightening experience. Her professionalism shone through as she patiently navigated us through each intricate step, ensuring we understood every aspect clearly. What truly set Mary apart was her empathetic nature and genuine care for our well-being. Beyond offering mere assistance, she provided us with a sense of comfort and reassurance, addressing our concerns with warmth and understanding. With Mary's expertise and unwavering support, we finally accomplished a task we had postponed for two decades. Her blend of expertise, humor, and kindness made the process not only bearable but surprisingly gratifying. Grateful for Mary's invaluable assistance, we wholeheartedly recommend Activewills.com to anyone seeking a compassionate and knowledgeable guide in navigating the vital journey of will planning. Thank you, Mary, for making the seemingly arduous task an enlightening and memorable experience.
R Rachael Treharne
1351 days ago

Fraser Cottington 5 star recommendation.

⭐⭐⭐⭐⭐ I can't say enough good things about my experience with activewills.com and specifically, Fraser Cottington. From the moment I reached out, Fraser made the process of sorting out my will an unexpectedly positive and even uplifting experience. Fraser's approach to such a serious and often gloomy subject was refreshing. He took the time to explain every step of the process, patiently answering all my questions and ensuring I felt completely at ease. What struck me the most was that there was absolutely no pressure or hard sell tactics – just genuine, practical guidance. Even after everything was in place, Fraser went the extra mile to follow up and make sure I was fully satisfied with the products and services. His dedication to his work and his clients is truly commendable. I have no hesitation in recommending Fraser to anyone looking to get their will sorted. His professionalism, warmth, and expertise make him a true asset to the company. As my circumstances evolve, I'll certainly be returning to Fraser for more assistance, including what he humorously referred to as a "Gucci will" in the near future. Thank you, Fraser, for not only helping me with such an important matter, but for making the entire process surprisingly pleasant. You are indeed a credit to the company.
R Rachael Treharne
1351 days ago

Exceptional Service and Expert Guidance: A Testimonial for Fraser Cottington at activewills.com

I cannot speak highly enough of my experience with Fraser Cottington at activewills.com. Dealing with the sensitive topic of wills was made easy and comfortable thanks to Fraser's positive and practical approach. He went above and beyond to explain all processes thoroughly and never once resorted to a hard sell. His genuine care and commitment were evident as he followed up to ensure my complete satisfaction with the products. I wholeheartedly recommend reaching out to Fraser for all your will-related needs. His professionalism and dedication to customer satisfaction are truly commendable. Personally, I am looking forward to returning for a more comprehensive will in the near future, confident that Fraser will expertly adapt to my changing requirements. Thank you, Fraser, for your invaluable assistance. You are undoubtedly an asset to the company, and I am grateful for your exceptional support throughout this process.
R Rachael Treharne
1351 days ago

Transformative Experience: A Testament to Fraser Cottington’s Exceptional Service

My encounter with activewills.com and Fraser Cottington was nothing short of exceptional. Fraser's approach to discussing the sensitive topic of wills was both refreshing and reassuring – turning what could be a daunting experience into a positive and practical journey. His thorough explanation of the processes showcased his expertise and dedication, with no query left unanswered. What truly stood out was his genuine commitment to providing guidance without any hint of a hard sell, fostering a relationship built on trust and transparency. The post-engagement follow-up further demonstrated Fraser's genuine care, ensuring my complete satisfaction with the products. I am delighted to recommend Fraser as the go-to expert for anyone looking to navigate the realm of wills efficiently and effectively. I am eagerly looking forward to future collaborations with Fraser, including the intriguing concept of a "Gucci will," as my needs evolve. A heartfelt thank you for your invaluable assistance, Fraser – truly a shining star within the company.

Introduction

Activewills.com is an online platform that offers a convenient and efficient way to create legally binding wills. With their user-friendly website and comprehensive range of services, Activewills.com aims to simplify the often complex and daunting process of will creation. In this editorial review, we will delve into various aspects of this platform, including its pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

One of the standout advantages of Activewills.com is its simplicity and ease of use. The website interface is clean, intuitive, and streamlined, making it accessible to a wide range of users. Additionally, the platform offers a comprehensive selection of will creation services, catering to different needs and preferences.

However, a potential downside is the lack of customization options for wills. While Activewills.com provides standard templates that cover various aspects of will creation, users looking for more specific and tailored provisions may find these limitations restrictive.

User Experience

The user experience on Activewills.com is commendable. The website's clean design and well-structured layout contribute to a smooth and hassle-free navigation experience. The step-by-step guidance provided throughout the will creation process ensures that users feel supported and can complete the process with ease. Additionally, the platform offers helpful explanations and instructions along the way, making it suitable for users without prior legal knowledge.

Pricing and Value for Money

Activewills.com offers competitive pricing for its will creation services. Users can choose from various packages, each with different features and pricing options. While the cost may vary depending on individual requirements, the platform ensures transparency and provides detailed pricing information upfront. Considering the convenience, time-saving benefits, and peace of mind that Activewills.com offers, it represents excellent value for money.

Customer Service

Activewills.com places great emphasis on customer service and support. Their dedicated support team is readily available to assist users with any queries or concerns they may have. Support can be accessed through multiple channels, including email, phone, and live chat. The platform's commitment to responsive and helpful customer service significantly enhances the overall user experience.

Product Quality and Selection

Activewills.com provides high-quality will creation services that adhere to legal standards and requirements. Their selection of will templates covers various situations and caters to the needs of different individuals. While some users may require more specialized provisions that aren't included in these templates, the breadth and quality of the available options are commendable.

Website Usability

Activewills.com excels in website usability. The platform's website is well-designed, responsive, and optimized for both desktop and mobile browsing. The navigation is straightforward, and the ordering process is intuitive and efficient. Users can easily access information, complete the necessary steps, and confidently create their wills without encountering any significant usability issues.

Returns and Exchanges

Given the nature of Activewills.com's services, returns and exchanges do not apply in the traditional sense. Once a user has created their will and paid for the service, the document is instantly available for download and use. However, it's important to note that Activewills.com allows users to make amendments to their wills at any time, ensuring flexibility and adaptability in case circumstances change.

Promotions and Discounts

Activewills.com occasionally offers promotions and discounts, making their services even more affordable for users. These promotions can come in the form of limited-time discounts, bundling deals, or referral programs. Users are encouraged to keep an eye on the website or subscribe to the platform's newsletter for updates on any ongoing promotions and discounts.

Reputation

Activewills.com has garnered a strong reputation in the industry for its commitment to providing reliable and efficient will creation services. The platform has accumulated numerous positive reviews from satisfied customers, highlighting the platform's ease of use, comprehensive offerings, and excellent customer support. This positive reputation has established Activewills.com as a trustworthy and reputable option for those seeking a reliable will creation platform.

Payment Options

Activewills.com offers a range of secure and convenient payment options to cater to different user preferences. Users can choose to make payments via major credit cards, such as Visa, Mastercard, and American Express, or opt for alternative payment methods like PayPal. The availability of multiple payment options adds an extra layer of convenience and flexibility for users.

Loyalty Programs

Currently, Activewills.com does not offer a loyalty program. However, the platform occasionally rewards its customers through promotions, discounts, or referral programs, encouraging repeat usage and customer loyalty.

Customer Reviews

Customer reviews of Activewills.com are overwhelmingly positive, showcasing the platform's effectiveness and reliability. Users praise the simplicity and convenience of the platform, as well as the knowledgeable and responsive customer support team. These reviews highlight the significant impact that Activewills.com has had on simplifying the will creation process for individuals across different demographics.

Community Involvement

Activewills.com demonstrates community involvement through its commitment to educating and empowering individuals when it comes to will creation. The platform provides informative resources, such as blog articles and guides, to help users understand the importance and process of creating a will. By actively contributing to public awareness and knowledge, Activewills.com promotes responsible estate planning within the wider community.

Shipping and Costs

As an online platform, Activewills.com does not involve any physical shipping of products. Instead, once the will creation process is complete, users can instantly download and save their documents in their preferred format. This eliminates any wait times or additional costs associated with physical shipping. The costs associated with will creation are communicated transparently on the platform, ensuring clarity and avoiding any surprises.

In conclusion, Activewills.com offers a comprehensive and user-friendly platform for will creation. With its simplicity, competitive pricing, excellent customer service, and high-quality product selection, it has established itself as a trustworthy and reliable option for individuals seeking to create legally binding wills. Whether you are a young professional starting your estate planning or a retiree looking to update existing documents, Activewills.com can provide the peace of mind and confidence needed to protect your assets and loved ones.