Activtrak User Reviews

Introduction:

ActivTrak is a cloud-based software that helps businesses monitor employee productivity and ensure efficient use of company resources. The company was launched in 2012, and its software has been adopted by more than 8,000 organizations globally. ActivTrak's user-friendly interface allows employers to monitor their team's activity in real-time, track employee attendance, and generate reports that show how time is spent on the job.

Pros:

ActivTrak's software is highly customizable and can be tailored to meet the specific needs of different organizations. The system is easy to install, and an employer can effortlessly set up employee monitoring in a matter of minutes. The software provides detailed reports with useful insights into employee activities, which can be used to evaluate productivity levels and identify areas where improvements can be made.

Cons:

ActivTrak's software limits the number of keystrokes an employee can enter in a day, which can be frustrating for highly productive workers. The software requires an active internet connection to function, and therefore, employees who work in remote areas without access to the internet may not be monitored effectively.

User Experience:

ActivTrak's software provides a seamless user experience, with easy-to-use features that give employers real-time insights into employee productivity. The software is highly customizable and allows employers to monitor different employee groups or departments separately. The user interface is intuitive and easy to navigate, with detailed reporting features that provide useful insights into employee activities.

Pricing and Value for Money:

ActivTrak's pricing is based on a per-user, per-month subscription model. The cost of their services ranges from $7.20 to $14.40 per user per month. Their pricing is competitive, and their software offers excellent value for money, with extensive features that provide employers with useful insights into employee productivity.

Alternatives:

There are several employee monitoring software alternatives to ActivTrak, including Teramind, Time Doctor, and VeriClock, among others. These solutions also provide similar functions and features, but their pricing and customization options differ.

Customer Service:

The customer service at ActivTrak is responsive and reliable. The customer support team is available throughout the week to answer any queries or concerns regarding their software or services.

Product Quality and Selection:

ActivTrak's software is of high quality, allowing employers to monitor employees' activities comprehensively. The selection of features is extensive, and the software provides detailed reporting features that give valuable insights into employee productivity.

Website Usability:

ActivTrak's website is user-friendly and easy to navigate. It provides comprehensive information on their software, features, prices, and customer support services.

Returns and Exchanges:

ActivTrak offers a 14-day free trial period for their services. They have a no-refund policy for their services.

Promotions and Discounts:

ActivTrak provides promotions and discounts on their services from time to time. Businesses can follow their social media pages or subscribe to their newsletter to keep up to date with their offers.

Payment Options:

ActivTrak offers different payment options, including credit card payments and online money transfers. They also provide invoicing for larger organizations.

Loyalty Programs:

ActivTrak does not currently provide any loyalty programs.

Customer Reviews:

ActivTrak has received positive reviews from users globally. Users appreciate its user-friendly interface, accurate reporting features, and customizable monitoring options.

Community Involvement:

ActivTrak is involved in community outreach programs and supports various charitable causes. They have also partnered with several organizations such as TechSoup to provide discounted software services to non-profits and educational institutions.

Shipping and Costs:

ActivTrak is a cloud-based software, and therefore, shipping is not applicable. The costs are based on a per-user, per-month subscription model. In conclusion, ActivTrak is a reliable and cost-effective software that offers businesses comprehensive employee monitoring options. Their software is easy to use, provides extensive features, and supports various payment options. Their customer support is reliable, and the company has a positive reputation among customers.