Acuatlanta Reviews

Voted Average (4/5)

1 Votes

3 Reviews

Vote Now

In the Big Sales category

Pie-Chart Analysis

0% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
100% users rated Excellent
Write a review
P Paul Coady
713 days ago

Incredible Assistance at

I can't help but share my recent experience with I was in a bind trying to find supplements that were sold out everywhere. Feeling a bit desperate, I reached out to their customer service. Despite it being close to closing time, Alison not only answered my call but also went above and beyond to help me. Initially, the supplements seemed to be out of stock, but Alison didn't give up. She proactively reached out to their shipping department and managed to locate the products for me. Moreover, she patiently assisted me in setting up an account and promptly filled my order over the phone. After exhausting all other options, Alison became my last hope, and she succeeded! It's truly rare to come across such dedicated and helpful employees. Alison's exceptional service has earned my trust and loyalty. Thank you,, for having such a remarkable team member!
P Paul Coady
713 days ago

Above and Beyond: A Touching Tale of Exceptional Service

Recounting my wonderful experience with, I found myself in a predicament searching for elusive supplements. With major retailers out of stock, hope dwindled until I connected with Alison, a beacon of assistance in the eleventh hour. Despite the closing time looming, Alison's unwavering dedication shone through as she tirelessly searched for the sought-after items. Through her perseverance, she unearthed the supplements from the depths of the shipping department, making the impossible possible. Not only did she secure the products, but she also went the extra mile to create an account for me, ensuring a seamless transaction. In a world where exceptional service is a rare gem, Alison's commitment to customer satisfaction truly stood out. Her willingness to go above and beyond left me not only satisfied but genuinely touched by her exceptional care and dedication. Thank you, Alison, for restoring my faith in exceptional customer service.
P Paul Coady
713 days ago

Exemplary Service Beyond Expectations

My recent experience with was nothing short of exceptional. I was in desperate need of a certain supplement that seemed impossible to find, as major retailers like Amazon and Walmart were completely sold out. Feeling defeated after an exhaustive online search, I decided to give a try. As fate would have it, I called their customer service line right before closing time, expecting little help. However, my call was answered by Alison, an absolute gem of a representative. Despite the late hour, she approached my request with the utmost dedication and empathy. Initially uncertain about the availability of the supplement, Alison's persistence and resourcefulness shone through. She personally reached out to their shipping department and, against all odds, located the item I needed. Not only did she secure my order over the phone, but she also took the time to assist me in setting up an account, ensuring a seamless transaction. The relief and gratitude I felt after my interaction with Alison cannot be overstated. In a digital age where genuine customer care is a rare find, her commitment to helping me was truly remarkable. Employees like Alison are a testament to the unwavering dedication that sets apart from the rest.

Introduction is an online store specializing in aquarium supplies and accessories. With a wide range of products and a user-friendly website, they aim to provide a seamless shopping experience for both beginner and experienced aquarium enthusiasts. In this comprehensive review, we will delve into various aspects of to help you determine whether it's the right choice for your aquarium needs.

Pros and Cons

  • Pros:
  • Extensive selection of aquarium supplies
  • Competitive pricing
  • Easy-to-navigate website
  • Responsive and knowledgeable customer service
  • Frequent promotions and discounts
  • Cons:
  • Limited international shipping options
  • Occasional delays in delivery

User Experience offers a smooth and enjoyable user experience. The website is well-organized, with intuitive navigation menus and search functionality. Users can easily browse through different product categories and find detailed descriptions, specifications, and customer reviews for each item. The site also provides helpful articles and guides, enabling users to expand their knowledge and make informed decisions.

Pricing and Value for Money offers competitive pricing across their product range. They frequently run promotions and discounts, allowing customers to save money on their purchases. Considering the high-quality products and reliable customer service, customers often find great value for their money when shopping at


While is a reputable online store, there are a few reputable alternatives worth considering. Some notable alternatives include LiveAquaria, MarineDepot, and Bulk Reef Supply. Each of these retailers offers a wide selection of aquarium supplies, competitive pricing, and reliable customer service.

Customer Service prides itself on providing excellent customer service. Their responsive and knowledgeable support team is available via phone or email to offer guidance and assistance. Customer queries and concerns are typically addressed promptly, ensuring a positive shopping experience.

Product Quality and Selection partners with reputable aquarium brands, ensuring excellent product quality. They have a vast selection of products, ranging from aquarium tanks, filters, lighting, decorations, and more. The variety ensures that customers can find everything they need to create and maintain a thriving aquarium.

Website Usability

The website is designed with user-friendliness in mind. The layout is clean, and the navigation menus are straightforward, allowing customers to quickly find what they're looking for. The search functionality is efficient, providing relevant results based on keywords. Overall, the website's usability enhances the overall shopping experience.

Returns and Exchanges has a comprehensive returns and exchanges policy to ensure customer satisfaction. If a customer receives a damaged or defective item, they can reach out to customer service for a resolution. The team is quick to assist and initiate return processes when necessary, ensuring a hassle-free experience.

Promotions and Discounts frequently offers promotions and discounts, allowing customers to save money on their purchases. These promotions can range from percentage discounts on specific products to site-wide sales. Customers are encouraged to sign up for the newsletter to stay updated on the latest deals and exclusive offers.

Reputation has established a solid reputation within the aquarium community. They are known for their reliable service, excellent product quality, and prompt customer support. Their commitment to customer satisfaction has earned them a loyal following and positive reviews from satisfied customers.

Payment Options offers various secure payment options to ensure convenience and security for their customers. Accepted payment methods include major credit cards, PayPal, and Amazon Pay. The multiple payment options cater to different customer preferences, facilitating smooth transactions.

Loyalty Programs currently does not offer a dedicated loyalty program. However, they do occasionally provide loyalty discounts and special offers to their existing customers. Signing up for the newsletter and following their social media channels can keep customers informed about any loyalty-related benefits.

Customer Reviews

Customer reviews play a vital role in evaluating the reputation and reliability of an online store. has received overwhelmingly positive reviews from customers. These reviews highlight the exceptional product quality, efficient shipping, and attentive customer service. The positive feedback further solidifies their credibility in the market.

Community Involvement actively participates in the aquarium community, fostering a sense of community engagement. They sponsor and support various aquarium clubs and organizations, contributing to the growth and development of the hobby. Their involvement demonstrates their commitment to the aquarium community.

Shipping and Costs offers reliable shipping services within the United States. They strive to process and ship orders promptly, though occasional delays may occur. The shipping costs are calculated based on the order size, weight, and destination. Free shipping is available for qualifying orders, ensuring additional savings for customers.

In conclusion, excels as an online retailer of aquarium supplies. With an extensive selection of high-quality products, competitive pricing, and responsive customer service, they provide a seamless and satisfying shopping experience. While there are a few minor drawbacks, such as limited international shipping options and occasional delays, these are outweighed by the overall positive aspects of the store. Whether you're a beginner or an experienced aquarium enthusiast, is a reliable choice to meet your aquarium needs.