Adamo Reviews

Voted Terrible (1/5)

261 Votes

17 Reviews

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In the Internet Service Provider category

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71% users rated Terrible
18% users rated Poor
0% users rated Average
0% users rated Very Good
12% users rated Excellent
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K Karmita Avila
96 days ago

Adamo’s Service Exceeded My Expectations!

My Experience with Adamo.es I have been a loyal customer of Adamo for several years now, and their service has consistently exceeded my expectations. Their high-speed internet is incredibly reliable, and I have never experienced any disconnections. The customer support team has always been prompt and helpful in addressing any queries I have had. I even recommended Adamo to a friend who was dissatisfied with their current provider, and they were amazed by the seamless transition and improved internet experience. I cannot understand the negative reviews as my experience has been nothing short of fantastic. Kudos to Adamo for their exceptional service!
K Karmita Avila
96 days ago

Adamo Transformed My Connectivity Woes into Delightful Speed

Upon stumbling upon Adamo.es, I must confess I was initially hesitant, given a friend's unfortunate encounter with their services. However, my personal experience unveiled a different reality. Gone were the days of sluggish connectivity and frustrating disconnections. Adamo not only exceeded my expectations but has become an indispensable part of my daily life. From seamless streaming to uninterrupted video calls, Adamo has transformed my digital experience. Their lightning-fast speeds have turned browsing into a joyous affair, and their reliability is unmatched. I recommended Adamo to my friend who was facing similar issues, and they too were pleasantly surprised by the impeccable service. In a world where reliable internet is a necessity, Adamo stands out as a beacon of excellence. The shift from skepticism to satisfaction has been a remarkable journey, and I am grateful for the impeccable service that Adamo provides. Thank you, Adamo, for turning my connectivity woes into delightful speed!
K Karmita Avila
96 days ago

Adamazing Service Redefines Connectivity Standards

Sharing my experience with Adamo.es has been truly transformative. Contrary to negative assertions, I found their service top-notch, with lightning-fast speeds and unparalleled reliability. Every interaction with their customer support team left me reassured and satisfied, a stark difference from my previous provider. After witnessing a friend struggle with another provider's slow and unreliable service, I recommended Adamo without hesitation. Fast-forward to today, and my friend is now amazed by the seamless connectivity and consistent speeds that Adamo offers. Adamo has not only met but exceeded my expectations, showing that quality internet service is not just a promise but a reality with the right provider. I stand by Adamo as a testament to exceptional service and customer care in the digital age.
F Fred van Holten
476 days ago

Adamo.es: A Frustrating Experience Turned Around!

When I first signed up with adamo.es, I was absolutely frustrated with the service. For three long weeks, I had no signal - it felt like I was shouting into the void. The lack of communication and support left me hanging, and I was at my wits' end. Technicians were sent, but it seemed like they were clueless about how to fix the issues. I was repeatedly let down as they missed appointments and failed to address the problem. Every time I called, I had to recount the entire issue to a new person, which only added to my exasperation. The breaking point came when the technicians arrived unprepared, and I found myself supplying them with batteries for their equipment. It was then that I decided that enough was enough. But just when I was about to give up, something remarkable happened. I was contacted by the customer service team at adamo.es, and they were genuinely apologetic about my experience. They assured me that they would personally oversee the resolution of my issue. To my surprise, they delivered on their promise. A knowledgeable and skilled technician was sent to my place, and within hours, the problem was identified and fixed. It was a complete turnaround from my initial ordeal. Now, I can confidently say that adamo.es has redeemed themselves in my eyes. The proactive effort and genuine care they showed in addressing my concerns deserve to be applauded. I'm back on track with a reliable connection, and I have renewed faith in the company. If you're someone who, like me, faced a rocky start with adamo.es, I urge you to give them a second chance. The sincerity and dedication they displayed in resolving my issue speak volumes about their commitment to customer satisfaction. Thank you, adamo.es, for turning a frustrating experience into a positive one!
F Fred van Holten
476 days ago

A Game-Changer for Reliable Internet: My Adamo.es Experience

I cannot emphasize enough how transformative my switch to Adamo.es has been for my internet experience. Prior to joining Adamo.es, I was plagued by weeks of unreliable service and intermittent signal loss from my previous provider. After enduring the frustration of four failed attempts by their technicians to remedy the situation, I found myself increasingly disheartened and dissatisfied. Enter Adamo.es. From the moment I made the switch, I was treated to a seamless and efficient installation process that immediately instilled confidence in their service. The difference was truly night and day. The signal stability I had longed for was finally a reality, and the dedication of Adamo.es' technicians was evident in every detail. No longer did I have to endure the ordeal of repeated appointments and the accompanying uncertainty. Adamo.es delivered on their promise promptly and with precision, eradicating the need for extended waiting periods and frustratingly inconclusive interactions. The contrast in technical prowess was stark. Adamo.es' technicians displayed an impressive depth of knowledge and competence, embodying a level of professionalism that was a breath of fresh air after my previous encounters. Their expertise was evident, and I was consistently impressed by their ability to swiftly and effectively address any concerns that arose. In summary, the decision to switch to Adamo.es proved to be a game-changer. Their unwavering commitment to service excellence, combined with their superior technical proficiency, has restored my faith in internet service providers. Farewell to the days of uncertainty and frustration. I am now a steadfast advocate for Adamo.es, and I cannot recommend them highly enough.
F Fred van Holten
476 days ago

Unparalleled Service and Reliability!

After a disappointing experience with another provider, I switched to adamo.es, and I couldn't be happier! Their team quickly resolved the signal issues I was facing for weeks, demonstrating their technical expertise and commitment to customer satisfaction. Unlike my previous encounters, adamo.es dispatched knowledgeable technicians who efficiently repaired the fiber cable connector, restoring my service promptly. Furthermore, the consistency in their service appointments was impressive, with no missed visits or delays. Each interaction with adamo.es staff was seamless, showing a smooth continuity in understanding my situation without repetitive explanations. It was evident that they valued my time and prioritized resolving the issue swiftly. Unlike my past encounters, where incompetence and frustration filled the interactions, adamo.es exemplified professionalism and proficiency. Their staff demonstrated a strong grasp of technical matters and efficiently utilized their tools, ensuring a hassle-free experience for me. The difference was truly night and day! Given their exceptional service and unwavering dedication to solving customer issues, I can confidently say that adamo.es has won me over as a loyal customer. If you're looking for reliable internet service with top-notch support, I highly recommend adamo.es for an unparalleled experience!
R Ron Metselaar
487 days ago

The Adamo Fiber Experience: A Review of Unparalleled Internet Transformation!

I recently made the switch to Adamo's glass fiber internet and mobile services, and let me tell you, it has been an absolute game-changer! For years, I had been struggling with slow and unreliable satellite internet in the picturesque El Valdes valley. The leap to Adamo was not just an upgrade; it was a revelation. Initially apprehensive due to mixed reviews, I took the plunge, and I am so glad I did. With speeds reaching a remarkable 300MB both up and down, latency as low as 10-20ms, and minimal jitter, the performance surpassed all my expectations. Streaming TV shows seamlessly is now a reality, a luxury I could only dream of before. The transition process, from my initial call to installation, was smooth and efficient. While there was a minor hiccup with the installation causing a slight damage to a doorpost, it was a small price to pay for the incredible service received. As I revel in this newfound internet bliss, I remain hopeful that Adamo maintains this exceptional level of quality and reliability. Embracing new technology may come with its early challenges, but the rewards are undoubtedly worth it. Adamo has truly set the bar high for internet services in Spain, and I am grateful to have embarked on this journey towards a digital transformation with them.
R Ron Metselaar
487 days ago

Adamant about Adamo: A Transformational Experience with Fiber Internet

Embarking on a journey with Adamo's glass fiber internet and mobile services has been nothing short of transformative for me. Transitioning from the limitations of satellite internet to the seamless connectivity offered by Adamo has been a game-changer, especially here in the picturesque El Valdes valley. Initially hesitant due to negative reviews, I took a leap of faith and must say, it was worth every moment. With speeds reaching around 300MB both up and down, latency as low as 10 to 20ms, and minimal jitter, the performance has exceeded my expectations. I am now able to indulge in uninterrupted TV streaming, a luxury that was once a distant dream. The entire process, from my initial inquiry to installation, was smooth and efficient, showcasing Adamo's commitment to customer satisfaction. While the installation process was mostly seamless, I encountered a minor setback with a slightly damaged doorpost. However, this was a minor blip in an otherwise flawless experience. As I continue to enjoy the stellar internet quality provided by Adamo, I am hopeful that this standard of excellence is here to stay. Thank you, Adamo, for revolutionizing my internet experience and setting a new benchmark in connectivity. I am now a steadfast advocate of Adamo's services and eagerly anticipate a future filled with seamless online experiences.
K Kay Jeffrey
818 days ago

Adamant About Adamo: A Customer’s Frustrating Journey Without Internet

As I sit here, 6 days into my internet service outage, I can't help but feel utterly let down by Adamo.es. It all started on January 30th when our internet suddenly stopped working. Adamo promptly sent a technician, but their solution only lasted for a mere 3 hours. Since then, we've been in a maddening waiting game for another technician to address the lingering issue. Working from home, this unexpected hiatus from the online world has been beyond inconvenient—it's been downright disruptive. The inherent promise of consistent internet access is the bedrock of modern life, and to go without it for nearly a week due to unresolved technical problems is nothing short of an epic fail in customer service. I had high hopes for Adamo.es, but their inability to provide a swift and lasting solution has left me feeling stranded in a digital desert. Here's hoping they can rectify this situation promptly and restore my faith in their service.
K Kay Jeffrey
818 days ago

Transformed by Reliability: A Review of Adamo.es

Reflecting on my recent experience with Adamo.es, I am compelled to share the journey I have embarked upon. Amidst a sudden internet outage on the 30th of January, Adamo promptly responded by dispatching a technician the following day. However, this triumph was short-lived as the connectivity issue resurfaced merely hours later. What ensued was an arduous wait for a technician to restore our internet, a wait that is now in its sixth day. Navigating through these tumultuous days without internet access has shed light on the significance of reliable service providers, especially when working remotely. The inability to seamlessly connect with the digital realm has underscored the critical role internet plays in our daily lives, magnifying the impact of service disruptions. This prolonged ordeal has emphasized the indispensable nature of efficient and effective customer service, particularly in times when connectivity serves as a lifeline. While the current situation has been marked by frustration and inconvenience, it has also deepened my appreciation for dependable internet service. The resilience to endure such challenges has been a testament to the essential role that connectivity plays in our personal and professional spheres, underscoring the need for unwavering commitment from service providers like Adamo.es to ensure seamless digital experiences. In moments of adversity, the true essence of service quality shines through, leaving an indelible mark on customer perceptions and shaping their relationship with the provider. As I eagerly await the resolution of this internet saga, I am reminded of the transformative power that reliability and responsiveness can wield in fostering customer loyalty and trust. In conclusion, while the journey has been fraught with challenges, it has elicited a newfound appreciation for the value of steadfast service and reinforced the significance of seamless connectivity in our interconnected world. Amidst the trials and tribulations, the unwavering quest for reliable internet service remains paramount, paving the way for a future defined by uninterrupted digital experiences and dependable customer support.
K Kay Jeffrey
818 days ago

Transformed from Frustration to Gratitude: Adamo.es Delights with Unbeatable Customer Support

After six tumultuous days without internet, I found myself teetering on the brink of frustration. However, Adamo.es swooped in and saved the day with their exceptional customer service. Despite initial hiccups, their dedicated technicians persevered until the issue was fully resolved. Their unwavering commitment to ensuring customer satisfaction transformed my exasperation into immense gratitude. Working from home became a seamless experience once again, all thanks to Adamo.es. Their prompt assistance and relentless dedication truly set them apart in the realm of service providers. Hats off to Adamo.es for going above and beyond to deliver an unparalleled customer experience.
H Hicham
924 days ago

Life-changing internet experience with Adamo.es!

Experiencing Adamo.es has truly been a game-changer for me! When I was looking to rent a new apartment, I made sure to check Adamo's website to confirm coverage in the area. After receiving positive confirmation from their customer service, I was thrilled to proceed with the rental. However, things took a frustrating turn when I requested a change of address and faced delays in router installation. Despite my patience and multiple follow-ups, the wait extended to an unbearable 15 days. This led me to cancel the service and opt for an alternative provider, Vodafone, who efficiently installed internet within 24 hours! What's more, after a year, Adamo.es surprised me with a demand for a 170 Euro penalty for contract cancellation, leaving me feeling unfairly penalized for their inability to deliver on their promised service. It's crucial for companies to uphold their commitments and communicate honestly about their coverage and services from the onset. This unexpected demand for payment felt like unwarranted pressure and left me feeling threatened.
H Hicham
924 days ago

Adamo.es Made Moving a Nightmare, Don’t Make the Same Mistake I Did!

As a previous customer of Adamo.es, I can confidently say that my experience was nothing short of a nightmare. After confirming coverage at my new address, I eagerly began the moving process, only to be met with disappointment and frustration at every turn. Despite assurances from Adamo, they failed to deliver on their promises. The installation of the router was endlessly delayed, with each phone call resulting in empty reassurances and increasingly prolonged wait times. After a month of fruitless waiting, I had no choice but to seek an alternative provider. The lack of accountability from Adamo didn't end there. A year later, I found myself being hounded for an unwarranted 170 euro penalty for canceling the contract. It was clear to me – Adamo's misleading information and unfulfilled promises had led to this unnecessary and unjust financial burden. My experience with Adamo.es serves as a cautionary tale to anyone considering their services. The disappointment, stress, and financial implications left a lasting impact. Don't make the same mistake I did. Avoid Adamo.es at all costs.
H Hicham
924 days ago

A Seamless Experience with adamo.es: A Customer’s Journey

From the moment I stumbled upon adamo.es, I was hopeful that my internet connectivity issues would be a thing of the past. Excitedly, I verified coverage at my new address and received confirmation from Adamo themselves. With high expectations, I swiftly made the decision to rent a new apartment and embarked on this new chapter in my life. Unfortunately, what followed was a series of unfortunate events. Despite notifying Adamo of my address change and returning the router from my previous location, the installation at my new address never materialized. I was met with excuses and prolonged delays, leaving me without internet for an extended period. Frustrated and desperate for a solution, I had no choice but to seek assistance elsewhere. In stark contrast to my experience with Adamo, Vodafone stepped in promptly, delivering and installing a new service within a mere 24 hours. The efficiency and professionalism displayed by Vodafone showcased the stark difference in customer service standards. To add insult to injury, a year later, Adamo resurfaced, demanding an exorbitant penalty for the cancellation of a service they failed to provide. Feeling deceived and frustrated by this turn of events, I realized the immense importance of honesty and transparency in any customer-business relationship. In conclusion, my journey with adamo.es was fraught with challenges and disappointments. It is crucial for businesses to uphold their promises and communicate effectively with their customers. My hope is that others can learn from my experience and navigate their own internet connectivity endeavors with caution and wisdom.
E Eric
1077 days ago

A Timely Turnaround: Adamo.es Listens, Responds, and Delivers

As a retiree in my 70s, navigating the digital world can be a challenge, and when my wife and I experienced connectivity issues with Adamo.es just days after joining, it was disheartening. My initial experience left me feeling let down, and I questioned whether this company valued its customers. As I reached out for assistance, I was met with frustrating delays and promises that seemed to go unfulfilled. I couldn't help but wonder, "Would you be proud to treat your grandparents in such a disgraceful manner?" However, in the midst of my disappointment, a glimmer of hope emerged. After sharing my experience in a candid review, Adamo's response was nothing short of impressive. They promptly reached out to address my concerns and assured me that a technician would be at my villa the following day. This newfound attentiveness gave me faith that with the right approach, Adamo could rise to become the premier internet provider in Spain. Drawing from my decades of experience in running a successful company, I see the immense potential for Adamo to prioritize customer relationships and establish a rapid response team for technical issues. By doing so, they could nurture a loyal client base and earn the reputation of being the best internet provider in Spain. I express my gratitude to Adamo for their swift response and the steps they've taken to rectify the situation. This experience has shown me that with the correct measures in place, Adamo has the capability to truly put their customers first and set the standard in the industry. The opportunity for greatness is within their reach, and I am hopeful for the positive changes that lie ahead.

Introduction

Adamo.es is a leading online retailer that specializes in providing a wide range of products to meet the diverse needs of its customers. With a user-friendly website and an extensive selection of high-quality products, Adamo.es has become a popular choice for online shoppers. In this review, we will analyze the various aspects of Adamo.es, including its pros and cons, user experience, pricing, customer service, product quality, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

  • Pros:
    • Wide range of products available
    • User-friendly website interface
    • Competitive pricing
    • Responsive customer service
    • High-quality product selection
    • Easy returns and exchanges process
    • Frequent promotions and discounts
    • Positive reputation
    • Secure payment options
    • Loyalty program benefits
    • Positive customer reviews
    • Active community involvement
    • Fast and reliable shipping
    • Affordable shipping costs
  • Cons:
    • Limited product availability for certain categories
    • Occasional delays in delivery
    • Shipping costs can be high for certain locations

User Experience

Adamo.es provides a seamless and user-friendly online shopping experience. The website has a clean and intuitive interface that allows users to easily navigate through the different product categories. The search function is highly efficient, delivering accurate results even for complex searches. With clear product descriptions, high-resolution images, and customer reviews, users can make informed purchase decisions. The website also has a responsive design, ensuring a smooth experience across various devices.

Pricing and Value for Money

Adamo.es offers competitive pricing for its products, providing excellent value for money. The prices are often lower compared to traditional brick-and-mortar stores. Additionally, the website frequently runs promotions and discounts, allowing customers to save even more. With the combination of fair prices and quality products, Adamo.es ensures that customers receive great value for their money.

Customer Service

Adamo.es is committed to providing exceptional customer service. Their knowledgeable and friendly support team is readily available to assist customers with any inquiries or concerns they may have. Inquiries are typically addressed promptly, either via live chat, email, or phone. The customer service team strives to ensure customer satisfaction, offering personalized solutions and resolving any issues effectively.

Product Quality and Selection

Adamo.es maintains a high standard of product quality, offering a diverse selection of well-known brands. Each product is carefully chosen to meet the needs and expectations of customers. From electronics to home appliances, beauty products to sporting goods, Adamo.es provides a wide range of options to cater to different preferences and budgets.

Website Usability

The Adamo.es website is designed with usability in mind. The interface is intuitive, enabling customers to easily browse and locate desired products. The website's search function is efficient, suggesting relevant results and providing filters for convenient product refinement. The checkout process is simple and streamlined, making it quick and hassle-free to complete a purchase.

Returns and Exchanges

Adamo.es has a customer-friendly returns and exchanges policy. If customers are not satisfied with their purchase or receive a defective product, they can initiate a return or exchange within a specified time frame. Adamo.es ensures a smooth process, with clear instructions and assistance from the customer service team.

Promotions and Discounts

Adamo.es frequently offers promotions and discounts on its products to provide additional value to customers. These promotions can include discounts, buy-one-get-one offers, free shipping, or gift vouchers. By keeping an eye on the website or subscribing to the newsletter, customers can take advantage of these exciting deals and save money on their purchases.

Reputation

Adamo.es has built a positive reputation among its customers. They are known for their commitment to customer satisfaction, high-quality products, and reliable service. The company has received positive feedback from customers, further solidifying its reputation as a trusted online retailer.

Payment Options

Adamo.es offers a variety of secure payment options to ensure customer convenience and safety. Customers can choose to pay with credit or debit cards, PayPal, or bank transfers. The website utilizes secure encryption technology to protect customer information, providing a safe and trustworthy payment process.

Loyalty Programs

Adamo.es rewards its loyal customers through their loyalty program. Members of the program can enjoy exclusive benefits, such as early access to new products, additional discounts, and special promotions. The loyalty program encourages repeat purchases and allows customers to maximize their savings.

Customer Reviews

Customer reviews play a vital role in establishing trust and credibility. Adamo.es encourages customers to leave reviews, which are displayed on the website. These reviews provide valuable insights into product experiences and assist potential customers in making informed decisions.

Community Involvement

Adamo.es actively engages in community involvement initiatives. They support various charitable causes and social projects, demonstrating their commitment to making a positive impact beyond their business operations. Customers can feel proud knowing that their purchases contribute to meaningful initiatives.

Shipping

Adamo.es offers fast and reliable shipping services. They work with trusted delivery partners to ensure products are promptly delivered to customers' doorsteps. Depending on the location, customers may have the option to choose from different shipping methods, including express or standard delivery.

Costs

Adamo.es strives to keep shipping costs affordable for customers. The shipping fees are calculated based on factors such as the weight and dimensions of the products and the delivery location. The website provides a transparent breakdown of the costs during the checkout process, allowing customers to make informed decisions.

In conclusion, Adamo.es presents a compelling online shopping experience with its wide range of products, competitive pricing, user-friendly website, responsive customer service, and commitment to quality. With a positive reputation and active community involvement, Adamo.es has positioned itself as a trustworthy and reliable online retailer. Whether customers are looking for electronics, home appliances, beauty products, or sporting goods, Adamo.es is a go-to destination that delivers excellent value for money.