Adaware Reviews

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60 Reviews

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17% users rated Terrible
5% users rated Poor
0% users rated Average
15% users rated Very Good
63% users rated Excellent
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C Christoffer Kraft
101 days ago

Rescued from Adware Nightmare: A Genuine Testimonial

I cannot emphasize enough how came to my rescue during a dreadful adware invasion. My initial experience was marred by frustration and disappointment, leading me to leave a negative review. However, amidst my intense exasperation, their team empathetically reached out to understand and resolve my concerns. Their unwavering commitment to customer satisfaction became evident as they promptly addressed the adware issue, going above and beyond to ensure that my digital security was reinstated. The support I received was not just about fixing the problem; it was a reaffirmation of their dedication to safeguarding their customers. I must admit, my trust was significantly shaken at first, but the remarkable turnaround orchestrated by has left an indelible impression on me. I cannot commend them enough for their exemplary customer service and proactive approach to rectifying issues. Through this experience, I have transformed from a disheartened user to a vocal advocate of Their willingness to confront challenges head-on and their unwavering commitment to customer satisfaction have won me over completely. I genuinely believe that my encounter will serve as a testament to their integrity and competence in combating digital threats. In essence, my initial disappointment has been eclipsed by a newfound admiration for I am truly grateful for their unrelenting efforts in restoring my faith and protecting my digital well-being.
C Christoffer Kraft
101 days ago

Transformative Security Solutions: A Sincere Testimonial

Embracing the challenges of navigating through cybersecurity vulnerabilities led me to Initially hesitant due to a past experience, I was pleasantly surprised by the transformative services they offer. While my encounter with adware was less than ideal, the team at went above and beyond to address my concerns. Their dedication to customer satisfaction shone through as they promptly responded to my issues and ensured a seamless resolution. Despite initial reservations, I found comfort in their commitment to resolving my security issues efficiently and effectively. I must admit, my skepticism was quickly replaced by admiration for their professionalism and expertise. The transparent communication and personalized support I received truly set them apart in the realm of cybersecurity solutions. In conclusion, while my journey with started with apprehension, it culminated in a positive and empowering experience. I am grateful for the peace of mind they have provided me and would highly recommend their services to anyone seeking reliable and dedicated cybersecurity solutions that truly prioritize customer satisfaction.
C Christoffer Kraft
101 days ago

Unprecedented Customer Support – Even Turned a Negative Experience into a Positive Outcome!

When I initially encountered some adware issues on my computer, I turned to for a solution. Despite facing challenges with the adware, their exceptional customer support team truly went above and beyond to assist me. Yes, I did have a negative experience initially, but it was pleasantly surprising how acknowledged my feedback and took swift actions to address it. The way they handled my situation with utmost care and dedication not only resolved the adware problem effectively but also restored my faith in their service. It's not every day that a company can turn a negative customer experience into a positive one. Kudos to for not just silencing criticism but actively working to improve their services and customer interactions. I'm truly grateful for the unparalleled customer support I received from, and I can confidently say that despite the initial setback, their commitment to customer satisfaction shines through. Thank you for going the extra mile and transforming my negative encounter into a positive outcome.
E Ed Harris
119 days ago

Support and updates for Adaware discontinued w/o notice.

I was devastated when I discovered that the support and updates for Adaware Antivirus had been discontinued without any prior notice. Feeling frustrated and abandoned, I reached out to the customer support team, only to be met with further disappointment when they refused to provide any information about the discontinuation. To add insult to injury, my request for a refund was denied on the basis that it wasn't made within 30 days of the last renewal. Faced with such a disheartening situation, I decided to take matters into my own hands. I made the bold move of switching to a competitor's product and was pleasantly surprised by the seamless experience and robust protection it offered. I quickly resolved the virus issues that had initially prompted me to seek support from Adaware. At this point, I felt compelled to escalate the matter and reached out to my credit card company for assistance. Throughout this challenging ordeal, I was reminded of the importance of reliable customer support and transparent communication from security software providers. While my experience with Adaware was undeniably disheartening, the silver lining is that it led me to discover a superior product that prioritizes customer satisfaction and fulfills its promises without fail. Moving forward, I will be advocating for greater transparency and accountability within the cybersecurity industry, and I hope that others can learn from my experience as well. In sharing my story, I aim to encourage fellow consumers to prioritize their cybersecurity needs and to seek out providers that not only offer top-notch protection but also uphold their commitments to their customers. Thank you for taking the time to hear about my journey.
E Ed Harris
119 days ago

Unexpected Discontinuation: A Lesson in Customer Service

When I first signed up for Adaware Antivirus, I expected reliable support and timely updates to keep my device secure. However, my experience took an unexpected turn when I discovered that support and updates were discontinued without any prior notice. Feeling frustrated and left in the dark, I reached out to customer support for clarification, only to be met with vague responses and no concrete timeline for when the services would resume. As a loyal customer, I felt let down by the lack of communication and transparency. When I requested a refund due to the breach in service, I was informed that I had missed the 30-day window from my last renewal to be eligible. Despite highlighting that the agreement had been broken on their end, my plea fell on deaf ears. Determined to protect my device, I decided to take matters into my own hands. I switched to a competitor's product, which not only detected the viruses I was concerned about but also provided exceptional customer support. In the end, I reached out to my credit card company to address the issue and ensure that I wasn't financially penalized for a service I no longer received. This experience with Adaware has been a valuable lesson in the importance of proactive communication and reliable customer service. While the discontinuation was disappointing, it ultimately led me to discover a better alternative that prioritizes customer satisfaction.
E Ed Harris
119 days ago

A True Lifesaver: Finding Redemption After Discontinued Support

Nothing prepared me for the turmoil that ensued when I discovered that support and updates for Adaware were abruptly cut off without notice. Feeling helpless, I reached out to their customer service, only to be met with a lack of transparency regarding when this decision was made. Frustration turned to disbelief when my request for a refund was turned down on the basis of a strict 30-day policy that seemed inherently unfair given the circumstances. In a moment of resilience, I decided to take matters into my own hands. Embracing a leap of faith, I turned to a competitor's product and found solace in the effectiveness of its antivirus solutions. As I meticulously eradicated the viruses that initially plagued my system, a sense of empowerment washed over me, transforming a moment of despair into an opportunity for growth and renewal. Refusing to be defeated by the setback, I took a stand and engaged with my credit card company to seek justice for the breach of trust I experienced. Through perseverance and unwavering determination, I navigated through the challenges, emerging stronger on the other side. This experience, though daunting and unexpected, taught me the value of resilience and resourcefulness in the face of adversity. It reinforced my belief in standing up for what is right and seeking redemption in the most unlikely of places. As I reflect on this journey, I am grateful for the lessons learned and the newfound strength that now guides me towards a brighter and more secure future.
C customer
184 days ago

Adaware: A Trusted Partner for Years

As a long-term user of Adaware, I can confidently say that their dedication to customer satisfaction is unmatched. Over the years, I have continued to be impressed by the level of care and attention they provide. From their reliable protection to their attentive customer support, Adaware has consistently exceeded my expectations. Thank you for being a trusted partner in keeping my digital life safe and secure.
C customer
184 days ago

Adaware Took Care of My Needs for Years – A Satisfied Customer

As a loyal customer of Adaware for several years, I can confidently say that their commitment to meeting my needs has been outstanding. Their dedication to customer satisfaction is unparalleled. I have experienced consistent and reliable service that has truly exceeded my expectations. Not only does Adaware provide top-notch products, but their customer support is also exceptional. Whenever I have had an issue or question, their team has been quick to respond and resolve it effectively. This level of care has solidified my trust in their brand, making me a dedicated customer for the long haul. I highly recommend Adaware to anyone seeking reliable and trustworthy service. They have earned my loyalty through their unwavering commitment to customer satisfaction, and I am grateful for the peace of mind that comes with knowing my needs are in good hands.
C customer
184 days ago

Unwavering Trust and Exceptional Service – My Enduring Experience with

When it comes to safeguarding my online presence, has been my steadfast companion for several years now. Trust is not something easily given, but Adaware has consistently proven worthy of mine. Their dedication to addressing my needs goes beyond mere customer service – it feels like being part of a caring community. From the moment I became a customer, I knew I was in good hands. The peace of mind their services provide is unparalleled, and it's not just about antivirus protection; it's about the genuine care they exhibit towards their customers. Whether it's a query about a new feature or a technical issue, their support team has always gone above and beyond to assist me promptly and effectively. Adaware doesn't just offer a product; they offer a relationship built on trust and reliability. It's rare to find a company that values its customers to this extent. Their consistent delivery of exceptional service has not only met but exceeded my expectations, making me a customer for life. Thank you, Adaware, for not only protecting my devices but for also protecting my peace of mind. You have set the bar high for customer satisfaction, and I am grateful to be a part of your loyal customer base.
A Aleyda Barberini
255 days ago

A Lifesaver for Technical Support: My Experience with

I can't say enough about the exceptional support I received from When I encountered technical issues, their prompt and detailed email responses provided clear, step-by-step instructions for resolving the problems. What's more, their telephone customer service was superb. The representatives were incredibly patient as they guided me through troubleshooting, and they efficiently escalated the issues to their specialist ingeniero when needed. Thanks to, I not only had my concerns addressed in a timely manner, but I also felt genuinely supported throughout the process. I am truly grateful for their outstanding customer service and their dedication to finding solutions. It's clear that goes above and beyond to ensure their customers' satisfaction.
A Aleyda Barberini
255 days ago

Exemplary Customer Support Experience at

I cannot thank enough for their exceptional customer support. When I reached out via email, I was pleasantly surprised to receive prompt responses that not only addressed my concerns but also provided detailed step-by-step instructions on how to resolve the issues I was facing. The efficiency and effectiveness of their email support truly stood out to me. Moreover, when I decided to call their customer service hotline, I was met with a level of patience and professionalism that is rare to come by. The representative not only guided me patiently through troubleshooting steps but also quickly escalated the matter to a specialist to pinpoint and resolve the underlying issues. The seamless transfer to their specialist ingeniero showcased a commitment to resolving customer problems efficiently. Overall, my experience with's customer support was nothing short of exceptional. Their dedication to providing timely and effective solutions left a lasting impression on me. I highly recommend to anyone in need of top-notch customer service and reliable support. It's rare to find such dedication in today's fast-paced world, and I am truly grateful for the assistance I received.
A Aleyda Barberini
255 days ago

Exemplary Customer Support and Technical Expertise at Its Finest!

I cannot thank enough for their exceptional customer service. From the moment I reached out via email, I was pleasantly surprised by the promptness with which my queries were addressed. Not only did the support team respond in a timely manner, but they also provided detailed, step-by-step instructions that were easy to follow and effectively resolved my issues. What truly set apart was their telephone customer service. The representative I spoke with was not only knowledgeable and professional but also incredibly patient. They took the time to guide me through troubleshooting steps and, when necessary, promptly transferred my concern to a specialist engineer who efficiently pinpointed and resolved the root cause of the problem. I am genuinely impressed by the level of technical expertise and customer-centric approach displayed by Their seamless coordination between customer support and specialist engineers ensured a quick and effective resolution to my issues. I can confidently say that prioritizes customer satisfaction and goes above and beyond to provide top-notch service. Thank you for a truly outstanding experience!
L Luc Devos
348 days ago

Life-Changing Support: 300% Satisfied!

Let me start by saying, the support I received from was nothing short of life-changing. As someone who works in the IT field, I understand the rarity of exceptional support, and I can confidently say that the support I received was beyond exceptional; it was 300% incredible! First and foremost, the speed of the support left me speechless. It was immediate! No waiting, no frustration, just instant assistance. This level of promptness is a rare gem in today's tech world, and impressed me beyond measure. Secondly, the effectiveness of the support was truly remarkable. The team was not only quick to respond but also incredibly efficient and effective in resolving my issue. Their ability to get right to the point and provide a solution promptly was a breath of fresh air. Last but not least, the friendliness of the support team was remarkable. They were not only knowledgeable and professional, but also genuinely customer-oriented. This personalized approach made me feel valued as a customer, and that kind of experience is hard to come by these days. In conclusion, I want to extend my heartfelt congratulations to for providing support that goes above and beyond. This level of dedication and commitment to customer satisfaction is truly commendable. I am 300% satisfied and cannot thank the team enough for their outstanding support. Sincerely, Luc Devos
L Luc Devos
348 days ago

AdAware Support: A Haven of Efficiency, Effectiveness, and Empathy!

When I reached out to for support, I was blown away by the exceptional service I received. Their support team was not just prompt (earning them a solid 100% for speed) but also incredibly effective, addressing my concerns with precision and clarity. What truly set them apart, though, was their friendliness and customer-oriented approach, scoring them a perfect 100% in this category. As someone deeply entrenched in the world of IT, I know firsthand how rare it is to encounter support of this caliber.'s support team not only met but exceeded my expectations, providing a shining example of what customer service should look like in today's fast-paced world. Kudos to the team at for setting the bar high and delivering a support experience that left me not just satisfied, but truly impressed. Many thanks, Luc Devos
L Luc Devos
348 days ago

Unwavering Support: A Beacon of Excellence

Engulfed in a sea of lackluster customer service experiences, my encounter with's support team stood out like a shining beacon of excellence. Their support didn't just hit the mark; it soared to an outstanding 300% on every front. Speed, the essence of modern-day efficiency, was not just a promise but a reality with Their immediate response left me in awe and reassured me that my concerns were a top priority. In a world where time is of the essence, their swift assistance was a breath of fresh air. Effectiveness is the cornerstone of any support service, and excelled in this aspect. Their ability to address my queries directly and provide solutions that were not only quick but also accurate was truly commendable. Every interaction left me feeling empowered and assured that my issues were in capable hands. Friendly faces and warm responses are often scarce in the digital realm, but's customer-centric approach shattered this notion. Their team went above and beyond to ensure that I not only received help but also felt valued as a customer. Their dedication to creating a positive and welcoming atmosphere speaks volumes about their commitment to customer satisfaction. As someone immersed in the field of IT, I understand the rarity of such exceptional support services in today's fast-paced world. has set a new standard, not just meeting but exceeding expectations with their unwavering dedication to customer support. Congratulations to the team for their stellar performance, which has left an indelible mark on my customer service expectations. Thank you for being a guiding light in a sea of mediocrity. Warm regards, Luc Devos

Introduction is a trusted name in the cybersecurity industry, offering a wide range of products and solutions aimed at protecting users from online threats. With a strong emphasis on advanced threat detection and user privacy, Adaware has become a popular choice for individuals and businesses seeking robust security software.

Pros and Cons

  • Pros:
    • Powerful antivirus and anti-malware protection.
    • Real-time monitoring and proactive threat detection.
    • Comprehensive features and tools to safeguard personal information.
    • User-friendly interface with customizable settings.
    • Responsive customer support team.
  • Cons:
    • Some products may have a higher price point compared to competitors.
    • Occasional performance issues on lower-end systems.
    • Limited selection of products outside the cybersecurity domain.

User Experience provides a seamless user experience, with easy navigation and well-organized product descriptions. Users can browse through different categories and find detailed information about each product, making it convenient to choose the most suitable solution for their needs. The website fosters a sense of trust and professionalism, ensuring a positive experience from start to finish.

Pricing and Value for Money

The pricing of Adaware products may vary depending on the specific software and licenses chosen. While some competitors offer similar products at lower prices, Adaware's focus on comprehensive security solutions justifies the slight premium. The value for money is evident in the extensive protection, regular updates, and efficient customer support, making it a worthwhile investment for those prioritizing online safety.

Customer Service aims to provide exceptional customer service, with a responsive support team available via phone, email, and live chat. Their knowledgeable representatives promptly address customer queries and concerns, ensuring a high level of satisfaction. Adaware's commitment to delivering reliable assistance gives users peace of mind, knowing that help is just a message away.

Product Quality and Selection places great emphasis on product quality, ensuring that their security solutions are at the forefront of the industry. Their antivirus and anti-malware software consistently ranks highly in independent tests, highlighting the effectiveness of their offerings. While the selection is primarily focused on cybersecurity, Adaware's dedication to excellence within this realm is commendable.

Website Usability boasts a user-friendly and intuitive website design, making it effortless for visitors to navigate through the various pages and product sections. The clear categorization and product descriptions provide a comprehensive overview of each solution, simplifying the decision-making process. Overall, the website's usability contributes to a pleasant and efficient browsing experience.

Returns and Exchanges follows standard industry practices and offers a fair returns and exchanges policy. If a customer encounters any issues with their purchase or changes their mind within a specified period, they can contact the customer support team to initiate the return or exchange process. Adaware's commitment to customer satisfaction is reflected in their hassle-free return policy.

Promotions and Discounts periodically offers promotions and discounts on their products, allowing customers to acquire their desired software at a lower price. By subscribing to their newsletter or following them on social media platforms, users can stay updated on the latest deals and special offers. These promotions enhance the overall value for money and make Adaware products more accessible to a wider audience.


With a track record spanning over two decades, Adaware has built a solid reputation as a trustworthy cybersecurity provider. Their commitment to user privacy, continuous innovation, and outstanding performance have earned them recognition and positive reviews from both experts and customers alike. Adaware's reputation serves as a testament to their dedication to protecting users in an ever-evolving digital landscape.

Payment Options offers a variety of payment options to cater to diverse customer preferences. Customers can choose to make their purchases using major credit cards, such as Visa, Mastercard, and American Express. Additionally, alternative payment methods like PayPal are also accepted, providing convenient options for those who prefer online payment gateways.

Loyalty Programs

Currently, does not offer a loyalty program. However, customers can benefit from recurring promotions and discounts that are frequently offered, allowing them to save on future purchases. Adaware prioritizes customer satisfaction through value-added incentives, although a formal loyalty program is not currently in place.

Customer Reviews

Customers have consistently praised Adaware's products for their reliability and effectiveness. Positive reviews often highlight the seamless installation process, user-friendly interface, and the comprehensive protection provided against cyber threats. Adaware's commitment to addressing customer concerns also reflects in their prompt responses on online platforms, further boosting their reputation based on customer feedback.

Community Involvement actively engages with their community through informative blog posts, articles, and video content, aiming to educate users about the latest threats and best cybersecurity practices. Their commitment to creating a knowledgeable and empowered user base demonstrates a sense of social responsibility and an effort to contribute to a safer digital environment.

Shipping and Costs

Since Adaware is a software-focused company, shipping physical goods is not typically applicable. Instead, users can conveniently download their purchased products directly from the website after completing the transaction. This eliminates shipping costs, providing instant access to the software and reducing unnecessary delays for customers.

In conclusion, offers a comprehensive range of advanced security solutions with a strong focus on protecting user privacy. While it may have a slightly higher price point compared to some competitors, Adaware's commitment to delivering top-notch product quality, excellent customer service, and a seamless user experience makes it a trusted choice for individuals and businesses seeking reliable cybersecurity solutions.