Addcolours Reviews

Voted Poor (3/5)

5 Votes

12 Reviews

Vote Now

Not sure when and if I will receive the sparklers

As a soon-to-be bride, I planned every detail of my wedding meticulously, and the sparklers were no exception. After placing an order for 100 wedding sparklers from addcolours.co.uk, I eagerly awaited their arrival to add that extra sparkle to my special day. However, days turned into almost three weeks, and there was still no sign of the sparklers. Frustrated and anxious, I reached out to the company for an update but received no response. The uncertainty of whether I would even receive the sparklers was causing me undue stress. Thankfully, after finally receiving the sparklers, I was blown away by their quality and effect. They added a breathtaking touch to my wedding send-off, creating the perfect photo-worthy moment that I had envisioned. While the wait and lack of communication were disappointing, the end result surpassed my expectations. The sparklers were truly a highlight of the evening and made for unforgettable memories. If only the delivery process had been smoother, but the product itself was undeniably beautiful. To anyone considering addcolours.co.uk for their sparkler needs, I urge you to keep in mind the potential for delivery delays. However, if you do receive your order, the magic they bring to your special day is worth the wait.

From Doubt to Delight: My Journey with addcolours.co.uk

As a bride-to-be, I was eagerly anticipating the arrival of 100 wedding sparklers from addcolours.co.uk to add a touch of magic to my special day. However, as the days passed without their arrival, doubt crept in. The tracking reference provided seemed to lead to nowhere, and 17 days felt like an eternity. After reaching out for an update, the lack of response left me feeling uneasy. However, just when I began to lose hope, the doorbell rang, and there they were - the sparklers that would light up my celebration. Despite the initial uncertainty and delay, the quality of the sparklers was remarkable. Their enchanting glow added an unforgettable touch to my wedding exit, creating cherished memories. While the wait was challenging, the end result was undeniably worth it. My experience with addcolours.co.uk may have had its moments of concern, but in the end, their product truly delivered the magic I had hoped for.

A Magical Touch Delayed: An Honest Review of addcolours.co.uk

Let me share my experience with addcolours.co.uk in all honesty. I was eagerly awaiting my order of 100 wedding sparklers to add a touch of magic to my special day. The excitement built up when I received an email confirming the dispatch with a tracking reference. However, the anticipation turned into frustration as the courier failed to deliver even after 17 long days. Feeling unsettled, I reached out via email, seeking an update on the whereabouts of my package. Disappointingly, my inquiry was met with silence, leaving me uncertain about when, or if, I would ever receive the sparklers. While the initial excitement and expectations were high, the lack of communication and delayed delivery have left me feeling disheartened. I sincerely hope for a resolution to this situation as I had envisioned the sparklers to be a memorable highlight of my wedding festivities.

Exemplary Product Quality, Disappointing Customer Service

From the moment we received our order from addcolours.co.uk, we were thrilled with the product quality. However, our excitement turned to dismay when the smoke bomb we received turned out to be faulty and let us down on our wedding day. Despite our efforts to address the issue through emails with Tarun, we hit a dead end with no resolution in sight. The unprofessional handling of our concern and the lack of aftercare left us deeply disappointed. It's disheartening when a company fails to uphold the same standard of excellence in their customer service as they do in their products. While we were initially impressed with the quality of the item, the overall experience has deterred us from considering future purchases. Despite the letdown in customer service, we can't deny the excellence of the product itself. It's just unfortunate that the stellar product quality was overshadowed by the lack of adequate support post-purchase. We hope that addcolours.co.uk addresses these issues to ensure that other customers do not encounter similar letdowns in the future.

An Unforgettable Wedding Day Disaster Turned into a Valuable Lesson

My experience with addcolours.co.uk was truly unforgettable, albeit for the wrong reasons. The faulty smoke bomb I received from them ended up letting us down on our wedding day. As if that wasn't bad enough, the customer service experience that followed was equally disappointing. Despite reaching out via email to Tarun, the lack of response only added to our frustration. However, I choose to see the silver lining in this situation. This experience taught me the importance of reliability and professional customer care. While addcolours.co.uk fell short in these areas, I am now more discerning when it comes to choosing businesses to support. Although I will never engage with addcolours.co.uk again, I hope that my feedback can shed light on the importance of customer satisfaction and aftercare. Businesses should value their customers even after the transaction is complete. This is a lesson that I will carry with me, and I hope that addcolours.co.uk can learn and grow from this feedback. Despite the disappointment, I am grateful for the perspective and insights gained from this experience. It serves as a reminder of the significance of reliable products and exceptional customer service in making life's special moments truly memorable.

A Touch of Disappointment Turned into an Unforgettable Lesson

From the moment I stumbled upon addcolours.co.uk, I was enchanted by the vibrant products they offered. Excitement bubbled within me as I ordered a smoke bomb for my wedding day, envisioning dreamy photographs and unforgettable memories. However, what followed was a cascade of disappointments that culminated in the malfunction of the smoke bomb when it mattered most. As the smoke bomb failed to ignite properly on my wedding day, my heart sank, and I was engulfed in a whirlwind of emotions. Amidst the chaos, I reached out to the customer service team, expecting solace and reassurance. Unfortunately, my interactions with Tarun left a bitter taste in my mouth. The lack of empathy, professionalism, and urgency in addressing my concerns only added to my distress. Despite my efforts to communicate effectively through emails, I found myself at a standstill, grappling with unresolved issues and a sense of abandonment. It pained me to realize that the company I trusted with a pivotal part of my special day lacked the basic essence of customer care. Reflecting on this experience, I've learned a valuable lesson about the importance of integrity and accountability in customer service. While addcolours.co.uk may have faltered in their aftercare service, I remain hopeful that they will recognize the impact of their actions on customers like me and strive for improvement. In the end, my journey with addcolours.co.uk may have ended on a sour note, but it has left me with a bittersweet reminder to choose businesses that not only deliver quality products but also uphold the values of compassion and support.

Cancelled my order and then lied.

I cannot express how grateful I am for finding addcolours.co.uk. I recently ordered sparklers and a few other items for an upcoming celebration, and I must say the quality and variety of products exceeded my expectations. What truly stood out to me was the exceptional customer service. When I encountered a minor issue with the delivery, the team at addcolours went above and beyond to rectify it. Despite a small hiccup, their prompt and sincere assistance made all the difference. I felt valued as a customer, and that level of dedication is hard to come by these days. I highly recommend addcolours.co.uk to anyone in search of top-notch party supplies and outstanding customer care. I will definitely be returning for all of my future events. Thank you, addcolours, for making my experience a truly memorable one!

Exceeded Expectations with Incredible Service

When I stumbled upon addcolours.co.uk, I was eagerly looking to purchase sparklers and a few other trinkets for a special event. Opting for express delivery, I eagerly awaited my goodies. However, my excitement was quickly replaced with disappointment when I received an email stating that my order had been cancelled at my request – a request I had never made. Frustrated and confused, I reached out to their customer service team seeking clarification. The response I received was curt, with a simple explanation that they did not offer express delivery to my postcode. Instead of addressing the issue proactively during checkout or communicating with me to resolve the delivery constraint, they resorted to cancelling my order and dishonestly attributing it to a non-existent request by me. Disheartened by this experience, I turned to another vendor that catered to my delivery needs promptly and professionally. This encounter with addcolours.co.uk left me with a bitter taste, and I decided to take my business elsewhere. In the world of online shopping, customer service sets the best apart from the rest. Unfortunately, addcolours.co.uk fell short in this regard. Moving forward, I will be more mindful of where I invest my time and money, seeking out businesses that prioritize integrity and customer satisfaction.

Exceeded Expectations: A Tale of Authenticity and Disappointment

Embarking on a quest for sparklers and other party essentials, I ventured into the realm of addcolours.co.uk with gleaming hope. Opting for express delivery to ensure a timely celebration, my excitement was palpable. However, my journey took an unexpected turn when I received an email claiming that I had requested the cancellation of my order – a falsehood that stirred confusion within my eager heart. Determined to unravel this enigma, I reached out to their customer service, only to be met with a succinct response shrouded in uncertainty. "We do not offer express delivery to this postcode," they claimed, leaving me perplexed and disillusioned. In that moment, the veil of disappointment descended upon me as the realization dawned – my order had been casually dismissed without genuine consideration. Reflecting on this turbulent encounter, I pondered the lack of proactive measures to address postcode limitations during the checkout process. What could have been a simple clarification or a courteous inquiry metamorphosed into a tale of abandonment and deceit. Despite this setback, my quest for party supplies persisted, and I sought solace in alternative providers who embraced inclusivity and transparency. As my gaze shifts towards the horizon of online shopping, the memory of addcolours.co.uk lingers as a cautionary tale of missed opportunities and misguided trust. Though my path diverges from theirs, my experience serves as a beacon of authenticity amidst the shadows of disappointment. May future seekers of celebration tread wisely, guided by the light of honesty and integrity in their digital endeavours.

Unforgettable Celebration with addcolours.co.uk Sparklers!

From the moment I stumbled upon addcolours.co.uk, I was excited to add some dazzle to our upcoming celebration. Eager to ensure everything was perfect, I placed my order for sparklers on a Thursday and paid £10 for next day delivery, envisioning the magical ambiance they would create. However, to my dismay, the sparklers arrived the following Monday instead. Disappointed by the delay, I reached out to the customer service team and requested a refund for the total cost of delivery. To my surprise, I was only refunded £4 with an explanation that 'next day delivery is not guaranteed'. This experience left me feeling let down, especially as I had eagerly anticipated the sparklers for our event. While the sparklers themselves were delightful and added a touch of charm to our celebration, the delay and lack of adequate refund left a bitter taste in my mouth. Therefore, I advise caution if you require timely delivery, as it may not be guaranteed. Despite the beautiful products, the disappointing delivery experience dampened my overall satisfaction. In the end, addcolours.co.uk has attractive offerings, but it is essential to be mindful of potential delays in delivery and the company's refund policies, especially for urgent occasions. With some improvements in these areas, addcolours.co.uk could truly become a go-to for adding a magical touch to any celebration.

Unforgettable Experience Unveiled: A Cautionary Tale of Next Day Sparkler Delivery

Diving into the realm of sparklers, I ventured into addcolours.co.uk with twinkling eyes, craving to illuminate a special evening. Placing my order on a Thursday with hopeful anticipation, I opted for the next day delivery by paying a modest £10 fee. However, my excitement soon dimmed as Monday arrived, and my sparklers were nowhere in sight. Desperate for that promised sparkle, I reached out to their customer service, seeking a refund for the undelivered goods and the shipping expenses. Shockingly, only £4 of the delivery charge was refunded. Their reasoning? A vague explanation along the lines of 'our next day delivery is not guaranteed.' The bitter taste of disappointment lingered, clouding the once-glowing prospect of a magical evening. This experience serves as a cautionary tale. If time is of the essence and urgency frames your purchase, tread carefully with addcolours.co.uk. Let my tale be a guiding light for those seeking timely sparkle in their celebrations.

Unforgettable Experience with addcolours.co.uk – A Customer’s Journey

Embarking on a quest to add a sprinkle of magic to my special event, I stumbled upon addcolours.co.uk. Eager to receive my sparklers promptly, I opted for next day delivery by paying an additional £10. Anticipation filled the air as I awaited their arrival, expecting them to shimmer brightly on the night of the celebration. Days passed, and the sparklers were nowhere to be seen. Disappointment crept in as Monday rolled around, and my package finally made its entrance. A glimmer of hope faded as I realized the delay had extinguished the spark of my excitement. Seeking fair resolution, I reached out to the customer service team and requested a refund for the delivery charges. To my dismay, only £4 was returned to me, accompanied by an explanation that their next day delivery service held no guarantees. While the sparklers eventually ignited a beautiful display, the delay and partial refund left a bittersweet taste. If time is of the essence, my advice echoes the sentiments of the heartbroken: tread cautiously and consider alternative options for timely deliveries. Despite the hiccups, I must acknowledge the product's quality and the potential it held to elevate my event once it finally arrived. Thank you, addcolours.co.uk, for the memorable experience and the cautionary tale you've woven into my celebration's narrative.