Adeldirect Reviews

Voted Good (5/5)

863 Votes

71 Reviews

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In the Beauty Products Wholesaler category

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6% users rated Terrible
1% users rated Poor
3% users rated Average
4% users rated Very Good
86% users rated Excellent
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L Lena
38 days ago

A Smooth Journey with Adel Direct: Fast, Efficient, and Exceptionally Supportive

When I stumbled upon Adel Direct, I was desperately searching for a hassle-free online shopping experience. And oh boy, did they deliver! From the moment I placed my order, I was greeted with lightning-fast responses and unparalleled efficiency. What truly sets Adel Direct apart is their warm and friendly customer service team. Every query I had was met with quick and detailed responses, making me feel valued and reassured throughout the process. No question was too small, no concern too trivial for them to address with care and attention. Thanks to Adel Direct, what could have been a mundane online shopping task turned into a memorable and delightful journey. I wholeheartedly recommend Adel Direct to anyone seeking top-notch service, efficiency, and a touch of human warmth in every communication. Here's to more smooth experiences ahead with Adel Direct!
N elaine Holmes
39 days ago

Exceeding Expectations: A Seamless Shopping Experience

Allow me to share my extraordinary experience with The service I received was nothing short of exceptional, surpassing all my expectations. Not only did they offer a wide range of products, but the efficiency of their delivery left me thoroughly impressed. From the moment I placed my order to the prompt arrival of my package, every step of the process was seamless. The items were well-packaged, and the delivery was remarkably swift. It's evident that prioritizes customer satisfaction, and their dedication to providing a smooth shopping experience truly shines through. I highly recommend to anyone in search of quality products coupled with unparalleled service. My shopping experience was nothing short of delightful, and I will undoubtedly be returning for more in the future.
C Caroline Shaw
39 days ago

Fast supply and nice merchandise

My overview for I did not know I might get Monu merchandise from Adel Direct till it got here up on google after I was doing a search and so they had been cheaper than what I had been paying for them, clearly the postage bumped up the value but it surely was nonetheless cheaper than what I had been paying. Supply was tremendous fast too
J jenny mcclean
40 days ago

Unprecedented Service: A Same-Day Delivery Miracle

Let me share my extraordinary experience with The day I placed my order, I had never anticipated the sheer delight of receiving my package on the very same day! Astounding, right? Their impeccable service left me in awe. I am thrilled beyond words and have found a gem in I am convinced I will be their regular customer henceforth. Thank you for exceeding all my expectations!
P Pam Makin
41 days ago

Exceeding Expectations with Swift Service

My experience with was nothing short of exceptional. From the moment I placed my order, I was impressed by the efficiency and speed of their service. Not only did I receive my package promptly, but it was also meticulously packed, ensuring that my items arrived in perfect condition. This level of care and attention to detail truly sets apart from the rest. I highly recommend them to anyone looking for a seamless online shopping experience.
C Carol Hobson
42 days ago

Unmatched Customer Service: A Testament to Excellence

Ever wondered what exceptional customer service feels like? Look no further than Their seamless delivery process left me in awe. But it was their post-delivery service that truly won me over. I reached out to their customer service team with a minor query and was amazed at the speed and efficiency of their response. It's rare to find a company that excels not only in product delivery but also in after-sales support. is a shining example of what excellence in customer service looks like. Kudos to the entire team for setting the bar high!
D Dawn
43 days ago

A Shopper’s Dream: Adel Direct Shines Bright

From the moment I stumbled upon, my online shopping experience transformed into a realm of convenience and satisfaction. Navigating through the website was a breeze, making the purchasing process a walk in the park. The cherry on top? The prices were not only good but also made me want to do a happy dance. What truly set Adel Direct apart, though, was their lightning-fast delivery. I'm talking about blink-and-you'll-miss-it kind of speed. In no time, my eagerly awaited package was at my doorstep, ready to be unboxed and enjoyed. If you're on the hunt for a reliable, efficient, and budget-friendly online store, look no further than Adel Direct. Trust me, this gem of a store will exceed your expectations and leave you with a smile on your face.
P Paula
45 days ago

Exceeding Expectations with Adel Direct: A Testimonial of Great Service

When it comes to exceptional service, Adel Direct truly shines. From the moment I placed my order on their website, I felt confident that I was in good hands. The process was smooth, the product selection was top-notch, and the delivery was surprisingly quick. What sets Adel Direct apart is their attention to detail and commitment to customer satisfaction. Not only did I receive a high-quality product, but the entire experience was seamless and stress-free. The team at Adel Direct truly goes above and beyond to ensure that their customers are happy. Overall, I couldn't be more impressed with Adel Direct's service. They have earned a loyal customer in me, and I will not hesitate to recommend them to friends and family. Thank you, Adel Direct, for exceeding my expectations and setting the bar high for exceptional service.
M Megan Way
50 days ago

Lightning-Fast Service and Unbeatable Prices

I have been absolutely blown away by the quick delivery and unbeatable prices at I ordered a few items and was amazed at how promptly they arrived at my doorstep. Not only did I receive my order in record time, but the prices were also incredibly competitive. I couldn't believe the value for money I was getting. I highly recommend to anyone in need of fast and affordable service. Thank you for exceeding my expectations!
M Mrs Rosemary Surey
51 days ago

Transformative Experience with ADEL Professional: A Reliable Partner in Quality and Service

When I stumbled upon, my initial skepticism quickly turned into trust and satisfaction. The seamless ordering process not only impressed me but also reassured me of the site's security measures. Every step, from processing to delivery, was executed promptly, with the team proactively updating me on my order's progress. The efficient delivery further validated my decision, and upon receiving the product, I was beyond pleased with its top-notch quality. ADEL Professional has undoubtedly set a benchmark in customer service and product excellence, making them my go-to destination for all my future needs. A heartfelt thank you for a memorable shopping experience!
M Mrs Rosemary Surey
51 days ago

Exceptional Service and Quality Found at ADEL Professional

When I stumbled upon ADEL Professional's online store, I was pleasantly surprised by the seamless ordering process which left me feeling secure throughout. From start to finish, their efficiency in processing my order and providing regular updates on its status surpassed my expectations. The delivery was prompt, and upon unboxing, I was delighted by the superior quality of the product. ADEL Professional has truly set the bar high when it comes to customer service and product excellence. I am beyond pleased with my experience and highly recommend them to anyone seeking top-notch goods with top-notch service.
E Emma Bird
51 days ago Fulfilling Orders with Speed and Quality Selection

When I stumbled upon, I was initially drawn in by their promising product range. As a customer with specific needs, it's essential for me to have various options to choose from, and did not disappoint. Their collection is diverse and well-curated, catering to a wide range of preferences and requirements. What truly impressed me, however, was their delivery service. I placed an order with them, and to my surprise, it arrived swiftly. The efficiency with which my package was handled and dispatched is commendable. It's reassuring to know that when I order from, I can rely on their prompt and reliable delivery. I would definitely recommend to anyone looking for a seamless shopping experience, where swift delivery meets an excellent product range. This is a testament to their commitment to customer satisfaction and top-notch service.
T Tina Hallam
52 days ago

Exceptional Service that Exceeds Expectations

I cannot speak highly enough of my experience with From the moment I landed on their website, I was greeted with a user-friendly interface that made my shopping experience a breeze. The range of high-quality products available was impressive, and I was thrilled to find exactly what I was looking for. Not only was the ordering process hassle-free, but the shipping was unbelievably prompt. When my package arrived, I was delighted to see how well-packaged and protected the products were. It's clear that this company takes great care in ensuring customer satisfaction every step of the way. I am truly grateful for the impeccable service I received and would highly recommend to anyone in search of top-notch products and a seamless shopping experience. Thank you for going above and beyond!
T Tina Hallam
52 days ago

Astonishing Experience with Adel Direct: A Customer’s Delight

Being a meticulous shopper, my encounter with left me pleasantly surprised. The user-friendly interface made browsing a breeze, leading me to discover a plethora of top-notch products. Placing my order was seamless, and the prompt delivery exceeded my expectations. The careful packaging showcased the company's attention to detail, ensuring my items arrived in pristine condition. Adel Direct truly embodies excellence in service and product quality, making them a go-to for all my needs.
N Nina Britten
53 days ago

Unbeatable Experience with Adel Direct: A Customer’s Delight

From the moment I stumbled upon, I was greeted with a seamless experience. The swift delivery of my order left me pleasantly surprised, and the high-quality products were beyond satisfying. I was thrilled to find such excellent items at such reasonable prices. I am already planning my next purchase from Adel Direct. Thank you for providing such an outstanding service!


Adel Direct is a popular online retailer in the United Kingdom, offering a wide range of professional hair and beauty products. With a strong reputation for quality and exceptional customer service, Adel Direct has become a go-to destination for professionals and individuals alike. In this editorial review, we will explore various aspects of the website, including user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, and shipping and costs.

Pros and Cons

  • Pros: Adel Direct offers a vast selection of hair and beauty products, ensuring that customers can find exactly what they need. The website is user-friendly and easy to navigate, making the shopping experience seamless. Adel Direct has a reputation for outstanding customer service, with knowledgeable staff available to answer queries and provide assistance. The prices are competitive, and the company frequently offers promotions and discounts to its customers.
  • Cons: Some customers have reported occasional delays in shipping, although this appears to be a rare occurrence. The website could benefit from more detailed product descriptions.

User Experience

Adel Direct provides a pleasant user experience with its intuitive interface and well-organized categories for easy browsing. The search functionality allows customers to find specific products quickly. The website also features helpful filters to refine search results by brand, category, and price range. Overall, the user experience is smooth and hassle-free.

Pricing and Value for Money

Adel Direct offers competitive prices on a wide range of hair and beauty products. The website frequently runs promotions and discounts, allowing customers to save money on their purchases. With the quality of products provided by Adel Direct, the prices offer excellent value for money.

Customer Service

Adel Direct excels in customer service. The company has a highly responsive and knowledgeable support team that promptly assists customers with inquiries and provides expert advice. Customer feedback indicates that Adel Direct goes above and beyond to ensure customer satisfaction.

Product Quality and Selection

Adel Direct offers a comprehensive range of hair and beauty products, sourced from reputable brands. Customers can find everything from hair colorants and styling tools to skincare and nail care products. The company focuses on delivering high-quality products that meet professional standards.

Website Usability

The Adel Direct website is designed with usability in mind. The layout is clean and uncluttered, allowing customers to easily find products and navigate through different sections. The responsive design ensures optimal viewing experience across various devices.

Returns and Exchanges

Adel Direct has a fair and customer-friendly returns and exchanges policy. If a customer is not satisfied with a purchase, they can return the product within a specified time frame for a refund or exchange, subject to certain conditions. The website provides clear instructions on how to initiate a return or exchange.

Promotions and Discounts

Adel Direct regularly offers promotions and discounts, providing customers with opportunities to save money. These promotions are often advertised on the website's homepage and through newsletters. Additionally, the company occasionally offers exclusive discounts to loyalty program members.


Adel Direct has established an excellent reputation within the hair and beauty industry. The company has garnered trust and recognition for its commitment to quality products, outstanding customer service, and reliable delivery. This reputation has resulted in a loyal customer base and positive word-of-mouth recommendations.

Payment Options

Adel Direct accepts various payment methods, including major credit and debit cards, as well as PayPal. This flexibility enables customers to choose their preferred payment option, ensuring a convenient and secure checkout process.

Loyalty Programs

While Adel Direct does not currently offer a formal loyalty program, the company occasionally provides exclusive discounts and offers to its regular customers. These promotions are communicated through newsletters and email updates.

Customer Reviews

Customer reviews play an essential role in the Adel Direct shopping experience. The website features a dedicated section where customers can leave reviews for products they have purchased. This transparency allows potential buyers to make informed decisions based on real customer experiences.

Community Involvement

Adel Direct actively engages with its customer community through social media platforms and a blog. The company shares informative content, beauty tips, and engages in conversations with its followers. This community involvement creates a sense of belonging and encourages customer interaction.

Shipping and Costs

Adel Direct offers reliable and efficient shipping services within the United Kingdom. The website provides transparent information about shipping costs, delivery times, and tracking options. The company strives to dispatch orders promptly and ensure they arrive in excellent condition.

In conclusion, Adel Direct is a reliable and customer-oriented online retailer that excels in providing a vast selection of high-quality hair and beauty products. The company's commitment to exceptional customer service, competitive pricing, and user-friendly website make for a satisfying shopping experience. Adel Direct's reputation and community involvement further solidify its position as a trusted destination for professionals and individuals in the hair and beauty industry.