Adidas Reviews

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E Emilia Bonetto
144 days ago

Ma deuxième commande chez Adidas et je…

Exceptional Service and Style at Adidas I recently had the pleasure of making my second order from Adidas, and I am absolutely thrilled with my experience. The delivery was incredibly fast, even for my personalized order, and I was pleasantly surprised to find out that I could pay by invoice. The only minor challenge I encountered was finding my size, but given the stunning designs available, I completely understand. Adidas has truly exceeded my expectations with their superb customer service and exceptional product range. I am Emilia Bonetto, and I am a proud and satisfied customer of Adidas.
E Emilia Bonetto
144 days ago

Unparalleled Satisfaction with Adidas: A Second-time Delight!

My second experience with Adidas has left me utterly thrilled! Despite placing a personalized order, the delivery was astonishingly swift. The option to pay by invoice was also convenient. The only minor inconvenience was the occasional difficulty in finding my size, which is completely understandable given the sheer beauty of the designs! - Emilia Bonetto
E Emilia Bonetto
144 days ago

Experiencing Joy with Adidas: A Seamless Shopping Journey

As a returning customer to, I am absolutely thrilled to share my experience. Placing my second order with Adidas was nothing short of spectacular. The delivery was exceptionally swift, even with a personalized order, which truly impressed me. I also appreciated the option to pay via invoice, adding a layer of convenience to the process. While navigating the website, I encountered a minor challenge in locating my size due to the overwhelming array of stunning models available. However, this slight inconvenience did not overshadow the sheer beauty and diversity of the collection. Overall, my journey with Adidas was filled with delight and satisfaction. I highly recommend their seamless shopping experience to all footwear enthusiasts. Thank you for making my shopping experience a memorable one! Warm regards, Emilia Bonetto
S Sa Ida
636 days ago Delivered Exceptional Customer Service and Quality Products!

After a string of disappointing experiences with online retailers, I was pleasantly surprised by the top-notch service and product quality I received from From the moment I placed my order, to the timely arrival of my package, every step of the process was smooth and hassle-free. The customer service team was incredibly helpful and responsive, addressing all of my inquiries with genuine care and efficiency. Not to mention, the products I ordered were of impeccable quality, exceeding my expectations and cementing my trust in the Adidas brand. I can confidently say that I have found my go-to online store for all things sportswear-related. Thank you,, for setting the bar high and delivering an exceptional online shopping experience!
S Sa Ida
636 days ago

Resilience and Resolve: A Testimonial for Refund Process

Upon reflection of my recent experience with, I am compelled to share the highs and lows encountered. Despite challenges, adidas demonstrated resilience and resolve, making this journey a true testament to customer service excellence. It began with a simple return, a routine process that turned into a logistical puzzle as the package seemingly vanished upon arrival at adidas Sport GmbH. Despite the meticulous documentation provided by Swiss Post, the search for the missing parcel proved to be an ordeal. Countless calls and emails later, the resolution for the first return materialized after a lengthy two-month wait. Just as frustrations peaked, a second setback unfolded with another return. Although this time the package was accounted for, a new hurdle came in the form of an incorrect product dispatched by adidas. While disheartened, the determination to resolve the issue prevailed. The dedication of the customer service team, despite the challenges faced, showcased a commitment to customer satisfaction that is admirable. Though the road was bumpy, the empathy and dedication of the staff shone through. In conclusion, while the journey with was not without its hiccups, the experience highlighted the company's unwavering commitment to resolve issues and provide a satisfactory solution. This resilience and dedication have left a lasting impression, ensuring that I will not hesitate to return as a customer in the future. Kudos to adidas for turning challenges into opportunities for growth and customer loyalty!
S Sa Ida
636 days ago

A Tale of Resilience and Disappointment: Overcoming Customer Service Challenges at

Venturing into the world of online shopping, I entrusted with my order, only to encounter a series of setbacks upon seeking a refund. Despite providing Swiss Post documentation confirming delivery, my return package seemed to have vanished into thin air, plunging me into a frustrating cycle of unanswered calls and unanswered emails. After relentless persistence, the reimbursement for the first return materialized after a grueling two-month wait. However, the saga continued as I now find myself embroiled in a month-long battle to recoup my funds for another undelivered package, which was further compounded by adidas' erroneous shipment of the wrong product. Through this trying ordeal, I've learned the importance of diligence and perseverance in the face of adversity. While the experience has left a bitter taste, I remain hopeful for a resolution. Despite these challenges, the quality of their products remains undisputed. My takeaway? A cautionary tale of the importance of a robust customer service infrastructure.
D Deb
732 days ago

Souple et efficace!

Exceptional Customer Service and Easy Returns Being a loyal customer of adidas for the past four years, I have always been impressed with their seamless service and exceptional products. Recently, I experienced their customer service at its best when I decided to return a pair of sneakers purchased from The return process was unbelievably easy, and I was pleasantly surprised by the quick response and clear communication at every step. Not only did I receive regular updates via email, but the refund was processed within 10 days, exceeding my expectations. Adidas's commitment to delivering a hassle-free customer experience is truly commendable. Their efficient handling of returns and refunds demonstrates a level of professionalism and care that sets them apart. I highly recommend adidas to anyone looking for high-quality products backed by outstanding customer service. Thank you, adidas, for setting the bar high and for making every interaction with your brand a delightful experience.
D Deb
732 days ago

Seamless and Efficient Returns Process

As a loyal customer of for the past 4 years, I have always been impressed with the timely delivery of my orders. Recently, I had to return a pair of sneakers for the first time and request a refund. I was pleasantly surprised by how easy the entire process was. Not only was the return process seamless, but I was also kept informed at every step of the way through clear and prompt email communication. The refund was processed within 10 days, exceeding my expectations. This level of customer service has truly solidified my trust in adidas as a brand that not only delivers high-quality products but also excels in customer satisfaction. Thank you, adidas, for setting the standard for an exceptional returns experience!
D Deb
732 days ago

Incredible Service and Seamless Returns Process!

I am thrilled to share my experience with - a true gem in the world of online shopping! After four years of being a loyal customer of adidas Suisse, I recently had to return a pair of sneakers for the first time. The returns process was incredibly smooth and hassle-free. Not only was I able to initiate the return effortlessly, but I was also kept informed every step of the way through clear and concise email communication. What truly blew me away was the promptness of the refund process. Within just 10 days, the money was back in my account, a testament to adidas' commitment to customer satisfaction. The efficiency and professionalism displayed throughout the entire procedure left me thoroughly impressed. I cannot recommend enough for their outstanding service, timely deliveries, and hassle-free returns policy. Thank you, adidas, for setting the bar high in the world of online shopping - you have gained a customer for life!
1030 days ago Delivers Every Time – A Loyal Customer’s Perspective

From the moment I discovered, I have been hooked. Their seamless ordering process, coupled with timely deliveries, has made me a repeat customer. I've lost count of the number of times I've ordered from them, and each time, they have exceeded my expectations with top-notch products arriving punctually. What sets apart is not only their exceptional service, but also their efficient returns process. It's a relief to know that in the rare instance I need to return an item, the process is hassle-free. As a loyal customer, I can confidently say that has set the bar high, and I look forward to many more satisfying experiences with them. Here's to more stylish and reliable deliveries from!
1030 days ago

Continuously Delighted: A Testimonial for

Being a longtime customer of, I can confidently say that my experience with their service has consistently been exceptional. Time and time again, I have placed orders on their website, and without fail, my deliveries have arrived promptly, allowing me to enjoy their top-quality products without delay. Moreover, their customer service extends beyond just the purchasing process. I have also experienced their hassle-free returns procedure, which further solidified my trust in as a reliable and customer-focused brand. For anyone seeking a seamless online shopping experience paired with high-quality merchandise, stands out as a top choice. My loyalty to them only grows with each positive interaction, making me a delighted and returning customer. Immer wieder gerne!
1030 days ago

A Customer’s Delight: A Seamless Experience with

Praising is not a one-time occurrence for me; it's a recurring pleasure. The thrill of placing an order and awaiting its timely arrival has never dimmed. Their commitment to punctuality is unmatched, making each delivery a delightful surprise. And let's talk about the products – top-notch quality that never disappoints. But what truly sets apart is their flawless returns process. In a world where online shopping can sometimes be daunting, knowing that the option to return is hassle-free brings immense peace of mind. It's like a safety net that ensures every purchase is risk-free. For anyone seeking a seamless online shopping experience, I wholeheartedly recommend They don't just sell products; they deliver a sense of trust and reliability that keep customers like me coming back, time and time again.
R Roman
1364 days ago

Unbelievable wait time, but worth it in the end!

As an avid fan of, I was both thrilled and frustrated by my recent experience. Despite the extended wait time for my delivery, the quality of the product ultimately made it worth the wait. While the delivery took longer than expected, the exceptional service I received from the customer support team reassured me during the process. Although I was initially discouraged by the delay in delivery, turned this around with their outstanding product quality and customer service. This just shows that patience truly pays off, especially when it comes to getting your hands on top-notch sportswear.
R Roman
1364 days ago

Exquisite Products, But Patience Required for Delivery

Embarking on my online shopping journey with filled me with excitement and high expectations. The sleek designs and innovative styles showcased on their website were simply irresistible. However, as days turned into weeks, I found myself anxiously waiting for my long-awaited package to arrive. Despite the delay in delivery, the quality of the products did not disappoint. The attention to detail and superior craftsmanship of each item truly reflected adidas' commitment to excellence. While frustrations arose due to the prolonged wait, the anticipation only heightened my appreciation for the brand's dedication to providing top-notch products. Navigating through their customer service policy, I discovered the slight inconvenience of having to wait for delivery before being able to cancel an order as per their terms and conditions. This aspect did test my patience, yet it also highlighted the importance of understanding and adhering to the company's guidelines. I delved into reviews on and found solace in the fact that I was not alone in experiencing the delayed delivery. Despite a plethora of negative feedback, I held onto the belief that my patience would be rewarded with an exceptional product worth the wait. In conclusion, while my journey with had its challenges, the end result was undeniably rewarding. The lesson of patience intertwined with the joy of finally unboxing my coveted items made the entire process a memorable experience. Adidas, with its exceptional products and undeniable style, has won me over as a loyal customer, despite the hurdles along the way.
R Roman
1364 days ago

Unexpected Delays, Yet Worth the Wait!

Having experienced delays in delivery like many others, I must say my patience was truly tested. Weeks went by, and I started to wonder if my order would ever arrive. The thought of cancellation crossed my mind, but then I remembered the terms of service - only after receiving the product. It was a waiting game, a test of endurance. However, when my package finally made its way to my doorstep, the frustration of the long wait melted away. The quality of the product, the comfort of the fabric, and the satisfaction of owning an authentic Adidas item made it all worth it. The brand's reputation for excellence shone through, making me truly appreciate the product even more. So, for those who, like me, faced delays and uncertainties, I can attest that patience pays off. And the joy of finally receiving your order from is unmatched, making it a customer experience well worth waiting for.

Introduction is the official Swiss website of the renowned sports apparel and footwear brand, Adidas. With a rich history dating back to 1949, Adidas has solidified its position in the market as a leading provider of high-quality sportswear. serves as an online platform for Swiss customers to explore and purchase a wide range of athletic shoes, clothing, accessories, and more. This editorial review aims to provide a comprehensive analysis of various aspects of, enabling potential customers to make informed decisions.

Pros and Cons

  • Pros:
    • Wide range of premium sportswear
    • High-quality products with excellent durability
    • User-friendly website with easy navigation
    • Frequent promotions and discounts
    • Diverse payment options
    • Loyalty program offering exclusive benefits
  • Cons:
    • Slightly higher price range compared to some competitors
    • Occasional stock availability issues for popular products
    • Limited community involvement initiatives

User Experience offers a seamless user experience, featuring a sleek and modern website design. The intuitive layout allows users to easily navigate through various categories and find their desired products swiftly. The search functionality is efficient and returns accurate results, ensuring a hassle-free browsing experience. The responsive nature of the website enhances usability across different devices, catering to both desktop and mobile users with equal efficiency.

Pricing and Value for Money

While Adidas products may have a slightly higher price range compared to some competitors, the brand's commitment to quality justifies the investment. Customers can expect durable and long-lasting sportswear that retains its performance even after regular use. Additionally, Adidas occasionally offers promotions, discounts, and seasonal sales, providing value for money to customers seeking quality products at reduced prices.

Customer Service prioritizes customer satisfaction by offering reliable and responsive customer service. Support representatives are readily available to assist customers with queries, concerns, and order-related issues. The brand ensures prompt responses via multiple communication channels, including email, phone, and live chat, providing a convenient and efficient customer service experience.

Product Quality and Selection

Adidas is renowned for its exceptional product quality. The brand uses premium materials and incorporates innovative technologies to deliver sportswear that meets the highest performance standards. offers a wide selection of products catering to various sports, including running, football, basketball, and more. The diverse range of sizes, styles, and color options ensures that customers can find products that suit their preferences and requirements.

Website Usability

The website employs a user-friendly interface, optimizing ease of use for shoppers. The clear categorization of products simplifies the browsing process, enabling customers to efficiently navigate to their desired sections. The product pages are informative, offering detailed descriptions, images, and customer reviews to aid purchasing decisions. The checkout process is streamlined and secure, ensuring a smooth transactional experience for users.

Returns and Exchanges provides a straightforward returns and exchanges process to accommodate customer needs. If a product does not meet expectations or requires a different size, customers can initiate a return or exchange within a specified timeframe. The brand offers hassle-free returns, provided the product remains in its original condition and is accompanied by the required documentation. Upon successful return, customers receive a refund or can opt for an exchange based on their preference.

Promotions and Discounts frequently offers promotions, discounts, and exclusive deals to its customers. These can include seasonal sales, limited-time discounts, and special offers on select products. Subscribing to the Adidas newsletter or following their social media channels allows customers to stay updated on the latest promotions, ensuring they make the most out of available discounts.


Adidas has established a strong reputation as a global leader in sportswear. The brand's commitment to quality, performance, and innovation has garnered the trust of athletes, sports enthusiasts, and fashion-conscious individuals alike. With its long-standing presence in the industry, Adidas continues to inspire confidence and loyalty among its customer base.

Payment Options offers diverse payment options to facilitate convenient transactions. Customers can choose from various methods, including credit and debit cards, PayPal, and bank transfers. The secure payment gateway ensures the protection of customer information, enhancing trust and confidence in the purchasing process.

Loyalty Programs rewards customer loyalty with its exclusive loyalty program. Registered users can earn points for their purchases and engage in various activities to accumulate rewards. These rewards can be redeemed for future purchases, providing additional value and incentives for loyal customers.

Customer Reviews

Capturing customer feedback, displays reviews for products directly on their website. This transparency allows potential buyers to make informed decisions based on the experiences of others. The inclusion of both positive and negative reviews ensures authenticity and aids customers in evaluating the suitability of a product for their needs.

Community Involvement

While focuses primarily on product sales and customer satisfaction, the website does not heavily emphasize community involvement initiatives. However, Adidas, as a brand, actively engages in various community programs and corporate social responsibility activities worldwide, promoting inclusivity, sustainability, and sports development.

Shipping and Costs provides reliable and efficient shipping services across Switzerland. Customers can choose from different delivery options based on their preferences and urgency. Shipping costs may vary depending on the selected delivery method and order value. However, Adidas occasionally offers free shipping promotions, making it more cost-effective for customers.

In conclusion, offers a remarkable online shopping experience for Swiss customers, encompassing a wide range of high-quality sportswear and accessories. The user-friendly website, commitment to product quality, responsive customer service, and convenient returns process contribute to its overall appeal. While prices may be slightly higher and community involvement initiatives could be expanded, the brand's reputable image, diverse payment options, loyalty programs, and frequent promotional offers make a trustworthy destination for athletic individuals seeking top-notch sportswear.