Adidas Reviews

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70 days ago

Adidas Philippines: A Disappointing Online Shopping Experience

As a loyal Adidas customer who has made purchases from different regions around the world, I was truly disappointed by my experience with Adidas Philippines. Despite attempting to place an order multiple times, each time my order was in the "packing" stage, it was unexpectedly canceled without any valid explanation. This lack of transparency and consistent inconvenience was frustrating. The ordeal continued when I attempted to process a return, only to find that it seemed to disappear into a void. My attempts to reach out to customer service via email and phone calls went unanswered, leaving me in the dark about the status of my return. It took an exasperating 3 weeks for them to even acknowledge my return, and even then, there was a lack of clear information on how to obtain a refund. This meant that I had to proactively chase down customer service through the app, further adding to the hassle. It's disheartening to encounter such operational inefficiencies and lack of customer care, especially from a globally recognized brand like Adidas. I sincerely hope that Adidas Philippines reevaluates and enhances their online operations to provide a more seamless and customer-focused shopping experience in the future.
70 days ago

Adidas Philippines: A Sour Customer Service Tale

From a once-intriguing shopping venture to a disappointing online ordeal, my recent experience with Adidas Philippines left me disillusioned. Having previously shopped at various Adidas stores globally, I was taken aback by the incompetence of their Philippine operations. Despite placing multiple orders, each time eagerly anticipating my purchase, I found myself trapped in a frustrating loop. The status of my order continuously showed as "being packed," only to be followed by abrupt cancellations - not once, not twice, but thrice. To add salt to the wound, the lack of explanations further compounded my bewilderment. And let's not even get started on their returns process. It's akin to tossing items into a void, never to be heard from again. Attempts to seek answers via emails or phone calls were met with silence. When they finally acknowledged my return after a distressing three-week wait, the information provided on obtaining my COD refund was alarmingly scarce. It left me with no choice but to embark on a nerve-wracking pursuit of customer service through their app. Adidas Philippines, hear my plea: it's high time for a comprehensive overhaul of your online operations. Your customers deserve better. Let this be a wake-up call to reassess and revamp your practices for a more seamless and customer-focused experience.
70 days ago

Turning Adversity into Growth: My Adidas Experience in the Philippines

Reflecting on my recent encounter with, I can't help but acknowledge the challenges that have come my way. Amidst the frustration of three canceled orders and returns seemingly disappearing into a void, I found a glimmer of hope in the midst of chaos. While my journey with Adidas Philippines has been far from seamless, it has been a testament to resilience and perseverance. Despite the setbacks, I remain hopeful that these experiences will spark a positive transformation in their online operations. Navigating through the hurdles of order cancellations and communication gaps, I discovered the power of patience and persistence. It might take three weeks for a return process to kickstart, but it is in these moments of waiting that we find the strength to seek solutions and reach out for assistance. Though the road may be bumpy, I choose to view these challenges as stepping stones towards growth and improvement. Perhaps it is time for Adidas Philippines to reevaluate their practices and enhance their customer service approach. Through honest feedback and constructive criticism, there lies an opportunity for evolution and progress. In the face of adversity, I see a chance for transformation. My journey with Adidas in the Philippines has been marked by hurdles, but within these obstacles lies the potential for a brighter, more efficient future.

Introduction is the official website for adidas in the Philippines, offering a wide range of sports apparel, footwear, and accessories for men, women, and kids. With a reputation for quality products and a global presence, adidas has become one of the most popular sportswear brands worldwide.

Pros and Cons

  • Wide selection of products
  • High-quality sportswear and footwear
  • User-friendly website
  • Responsive customer service
  • Fast and reliable shipping
  • Regular promotions and discounts
  • Eco-friendly initiatives
  • Occasional issues with sizing
  • Limited availability of certain items

User Experience

The website offers a seamless user experience with its intuitive navigation and well-organized product categories. Users can easily find the products they are looking for and filter their search results based on various parameters such as size, color, and price.

Pricing and Value for Money

While adidas products may be on the higher end of the price spectrum, they offer excellent value for money due to their superior quality and durability. Customers can expect to invest in sportswear and footwear that will last them for a long time.

Customer Service

Adidas provides exceptional customer service through various channels such as email and phone support. The support team is responsive and efficient in resolving inquiries, providing information about products, and handling returns and exchanges.

Product Quality and Selection

Adidas is known for its high-quality products, crafted with precision and attention to detail. From running shoes to basketball jerseys, customers can find a wide range of sportswear options that cater to different sports and activities. The brand consistently delivers in terms of design, functionality, and durability.

Website Usability

The website is easy to navigate and visually appealing. The interface is clean and concise, making it simple for users to browse, search, and make purchases. The checkout process is smooth, ensuring a hassle-free experience for customers.

Returns and Exchanges

Adidas offers a straightforward returns and exchanges policy. Customers can return or exchange their items within a specified period if they are unsatisfied or need a different size. The process is quick and convenient, with clear instructions provided on the website.

Promotions and Discounts

Adidas frequently runs promotions and discounts on its website, offering customers the opportunity to save money on their purchases. These promotions range from seasonal sales to exclusive deals for loyalty program members.


As a globally recognized brand, adidas has earned a reputation for delivering high-quality sportswear that meets the needs of athletes and sports enthusiasts. The brand's commitment to innovation, sustainability, and social responsibility has further strengthened its reputation over the years.

Payment Options accepts various payment options, including credit cards, debit cards, and online payment platforms. This ensures flexibility and convenience for customers, allowing them to choose their preferred method.

Loyalty Programs

Adidas offers a loyalty program known as adidas Creators Club, rewarding customers with exclusive benefits, early access to products, personalized offers, and special event invitations. Members can earn points by making purchases, writing reviews, and engaging in brand activities.

Customer Reviews

Customer reviews play a crucial role in the shopping experience. The website incorporates customer reviews for each product, helping potential buyers make informed decisions based on the experiences and opinions of others.

Community Involvement

Adidas is actively involved in community initiatives and social responsibility programs. The brand supports various sports-related projects, sponsors athletes, and contributes to sustainability efforts to minimize its environmental impact.

Shipping and Costs

Adidas provides fast and reliable shipping services to customers in the Philippines. The website offers transparent information about shipping costs and estimated delivery times, ensuring customers can make informed decisions when placing their orders. In conclusion, offers an excellent online shopping experience for sportswear and footwear enthusiasts. With its wide selection of high-quality products, user-friendly interface, responsive customer service, and commitment to social responsibility, adidas stands out as a trusted and reputable brand in the sportswear industry.