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Rate Adidas
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2% users rated Poor
2% users rated Average
7% users rated Very Good
7% users rated Excellent
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Nariman Jafarov
Daylight Robbery
My review for adidas.com I recently purchased a pair of shoes as a birthday gift for my brother who lives overseas. Imagine our surprise and disappointment when we opened the package to find that the shoes were of two completely different sizes, rendering them utterly unwearable. I immediately reached out to Adidas customer support, expecting a swift and fair resolution. However, despite providing photographic evidence of the faulty product, my request for a full refund was flatly refused. The lack of accountability and unwillingness to rectify their mistake is appalling. This experience has been an eye-opener. It's clear from other reviews that I'm not alone in my frustration. Adidas seems to have a pattern of poor customer service and questionable business practices. I urge everyone to think twice before purchasing from them. There are plenty of other brands that value their customers and deliver what they promise. Adidas, is not one of them. Avoid at all costs. Save your money and your sanity. N
Nariman Jafarov
Daylight Robbery
My review for adidas.com I recently purchased a pair of shoes as a birthday gift for my brother who lives overseas. Imagine our surprise and disappointment when we opened the package to find that the shoes were of two completely different sizes, rendering them utterly unwearable. I immediately reached out to Adidas customer support, expecting a swift and fair resolution. However, despite providing photographic evidence of the faulty product, my request for a full refund was flatly refused. The lack of accountability and unwillingness to rectify their mistake is appalling. This experience has been an eye-opener. It's clear from other reviews that I'm not alone in my frustration. Adidas seems to have a pattern of poor customer service and questionable business practices. I urge everyone to think twice before purchasing from them. There are plenty of other brands that value their customers and deliver what they promise. Adidas, is not one of them. Avoid at all costs. Save your money and your sanity. D
Debbie Cote
DON’T DEAL WITH THIS COMPANY!
My review for adidas.com This reicew deals specifically with Adidas.ca, but it seems to apply to the .com as well. WHAT A JOKE this company is! I ordered shoes on Feb 11 and told my order would be delivered by the 14th. When I checked on the 15th why it wasn't delivered, they cited unforeseen circumstances preventing delivery, but couldn't specify what the specific circumstances were. Then I was told it would be delivered on the 17th. When I called on the 20th, they once again cited unforseen circumstances. Then I looked on the app that it hadn't even been sent yet. They quickly took the funds out of my account, yet couldn't honor the first-time-user discount of 15%. Trying to talk with a customer service rep is useless. They know nothing and can do nothing. This place won't last long in business. WHAT A HORRIBLE PLACE with which to do business. D
Debbie Cote
DON’T DEAL WITH THIS COMPANY!
My review for adidas.com This reicew deals specifically with Adidas.ca, but it seems to apply to the .com as well. WHAT A JOKE this company is! I ordered shoes on Feb 11 and told my order would be delivered by the 14th. When I checked on the 15th why it wasn't delivered, they cited unforeseen circumstances preventing delivery, but couldn't specify what the specific circumstances were. Then I was told it would be delivered on the 17th. When I called on the 20th, they once again cited unforseen circumstances. Then I looked on the app that it hadn't even been sent yet. They quickly took the funds out of my account, yet couldn't honor the first-time-user discount of 15%. Trying to talk with a customer service rep is useless. They know nothing and can do nothing. This place won't last long in business. WHAT A HORRIBLE PLACE with which to do business. T
tim barlow
Brilliant product, brilliant customer service.
My review for adidas.com Bought a pair of Terrex trainers online, sizing was not quite right. I returned them and decided to visit their outlet store, staff were more than helpful and I purchased a half size larger. Absolutely perfect, fit really well and they do what they say, completely waterproof. Later I bought a pair of Gore-tex trainers, perfect in every way. As good now as the day I bought them, no quibbles here! T
tim barlow
Brilliant product, brilliant customer service.
My review for adidas.com Bought a pair of Terrex trainers online, sizing was not quite right. I returned them and decided to visit their outlet store, staff were more than helpful and I purchased a half size larger. Absolutely perfect, fit really well and they do what they say, completely waterproof. Later I bought a pair of Gore-tex trainers, perfect in every way. As good now as the day I bought them, no quibbles here! T
Tony Smith
Taking on the big boys and girls
My review for adidas.com Have got fed up dealing with the robots on line. So have issued a writ against adidas at their head office in Stockport. It’s really easy to do (costs £50 but may get that back). What I am certain is that it will cost them a lot more to defend a summons than it would to replace my falling to bits Terrex trainers. I think they have outsourced the customer care function. Watch this space T
Tony Smith
Taking on the big boys and girls
My review for adidas.com Have got fed up dealing with the robots on line. So have issued a writ against adidas at their head office in Stockport. It’s really easy to do (costs £50 but may get that back). What I am certain is that it will cost them a lot more to defend a summons than it would to replace my falling to bits Terrex trainers. I think they have outsourced the customer care function. Watch this space R
Riffat Ahmed
Poor quality items bought adidas hoodie…
My review for adidas.com Poor quality items bought adidas hoodie from costco who won't do anything, colour faded after a few washes, very poor quality seems like Adidas and costco do not care about their service. Absolutely disgusting poor quality item of clothing R
Riffat Ahmed
Poor quality items bought adidas hoodie…
My review for adidas.com Poor quality items bought adidas hoodie from costco who won't do anything, colour faded after a few washes, very poor quality seems like Adidas and costco do not care about their service. Absolutely disgusting poor quality item of clothing M
Mr Laurence Pulling
Shocking customer service
My review for adidas.com Shocking customer service. To exchange an item, I have to return it, however, I have to 'buy' and 'pay' for the replacement while my faulty item is being checked. Adidas need to learn the consumer rights act. M
Mr Laurence Pulling
Shocking customer service
My review for adidas.com Shocking customer service. To exchange an item, I have to return it, however, I have to 'buy' and 'pay' for the replacement while my faulty item is being checked. Adidas need to learn the consumer rights act. M
Mr John Caddick
Horrendous company bought an Arsenal…
My review for adidas.com Horrendous company bought an Arsenal shirt with Rice on the back of it was delivered as a 2xl I ordered xl and Freeman wrote on this was my grandsons Christmas present after countless wotsapp,emails customer advice still no conclusion. Avoid this company at all costs disgraceful customer service! M
Mr John Caddick
Horrendous company bought an Arsenal…
My review for adidas.com Horrendous company bought an Arsenal shirt with Rice on the back of it was delivered as a 2xl I ordered xl and Freeman wrote on this was my grandsons Christmas present after countless wotsapp,emails customer advice still no conclusion. Avoid this company at all costs disgraceful customer service! C
customer
Horrendous
My review for adidas.com Horrendous - paid £160 for mens ultraboost and holes appeared after only 6 months general infrequent wear, refused to replace or refund.i will not ever shop adidas again
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Introduction
Adidas is a well-known brand that requires no introduction. The brand is known globally for its sportswear, footwear, and accessories. Adidas.com is the official online store of Adidas. The e-commerce platform offers a range of products for men, women, and kids. Customers can find various products on the website, including sports sneakers, lifestyle sneakers, running shoes, sportswear, and more.Pros and Cons
Pros:- Wide range of products for men, women, and kids.
- High-quality products.
- Easy to use website with a user-friendly interface.
- Fast and secure shipping options.
- Competitive pricing.
- Loyalty programs for returning customers.
- Product availability issues in certain regions.
- Product sizing and fit issues.
- Sometimes slow shipping.