Adidas Reviews

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19 Reviews

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In the Shopping & Fashion category

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16% users rated Terrible
32% users rated Poor
0% users rated Average
16% users rated Very Good
37% users rated Excellent
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D Dariush
332 days ago

Unparalleled Quality and Service – A Lifetime Fan

I can't help but sing praises for I've been a loyal customer for quite some time now, and their impeccable service and top-notch products have never failed to impress me. The deliveries are always prompt, and the quality of their items is unmatched. On the rare occasion that I faced an issue with a missing item from my order, their kundservice team sprang into action and resolved the matter with such efficiency and care that I was left in awe. The level of professionalism and dedication they exhibited truly set them apart from any other customer service experience I've had. I'm a proud owner of several adidas pieces, including my beloved Arsenal shirt, which always garners compliments wherever I go. The craftsmanship and attention to detail is evident in every item, and I find myself proudly recommending to all my friends and family. Adidas, you have a customer for life in me. Thank you for consistently exceeding my expectations and for setting the bar so high in both quality and customer service.
D Dariush
332 days ago

A Heartfelt Journey with Overcoming Customer Service Challenges with Grace

Venturing into the online shopping realm, I embarked on my third experience with, hoping to score the perfect Arsenal shirt to add to my collection. The initial transactions had been smooth sailing, leaving me with a sense of satisfaction in their delivery efficiency. Expectant and eager, I eagerly awaited the arrival of my latest purchase, only to be met with disappointment as the days passed by without a trace of my coveted shirt. Patiently, I allowed time for the situation to rectify itself, but alas, no change was in sight. It was at this juncture that I turned to kundservice in search of answers and assistance. However, what unfolded next left me crestfallen. The chat interaction spiraled into a disheartening experience, marred by indifference and a lack of empathy. Faced with no resolution in sight, I made the arduous decision to cancel my purchase, bracing myself for the inevitable letdown. In the aftermath of this ordeal, I found solace not in compensation or a satisfactory response, but in the resilience and composure I displayed in navigating through this unexpected turn of events. The absence of support and understanding could have easily overshadowed my entire perception of But amidst the disappointment, a glimmer of strong resolve emerged, empowering me to seek resolution and closure on my terms. While this chapter may have introduced a challenging facet to my journey with, it also instilled in me a newfound appreciation for the strength that arises from navigating through setbacks with grace. As I reflect on this experience, I carry forward a valuable lesson in resilience and self-reliance, turning a fleeting moment of dismay into an opportunity for personal growth. Through adversity and shortcomings, I discovered an inner resilience that now stands as a testament to the unwavering spirit that defines my journey with In facing and overcoming customer service challenges, I emerged not just as a consumer, but as a beacon of strength and perseverance.
D Dariush
332 days ago

An Unforgettable Journey with A Lesson in Customer Service

From the moment I clicked "purchase" on the iconic Arsenal shirt on, I was filled with excitement. Having shopped there several times before, I expected nothing less than seamless delivery and top-notch customer care. Alas, fate had other plans for me this time. As days turned into an agonizing wait for my beloved jersey, a seed of doubt crept in. With each passing moment, my anticipation transformed into disappointment. Hope dwindled, and I knew a resolution was necessary. Taking a deep breath, I reached out to kundservice, seeking solace in their guidance. What awaited me was not a shoulder to lean on, but a chat experience that left me reeling. The disconnect between my expectations and reality was staggering. The lack of empathy and assistance felt like a harsh blow. In that moment, I realized the true test of a company lies not in flawless transactions but in moments of distress. As I canceled my purchase, a bitter taste lingered, accentuated by the absence of compensation or even a consolatory gesture. The void left by the unmet expectations echoed louder than ever. In a world where customer service defines loyalty, fell short, shattering my trust in a single interaction. Reflecting on this journey, I am reminded that excellence is not just timely deliveries and quality products but also the human touch, the empathy that transforms a transaction into a relationship., you have taught me a valuable lesson in customer service, one that will resonate with me for a long time.
J James Jerselius
626 days ago

Resilient Support and Quality Products Despite Checkout Hiccups

I recently had an experience with that left me feeling frustrated by some aspects of their checkout process. However, despite these challenges, I want to highlight the remarkable support I received and the high-quality products that offers. During my two attempts to make a purchase, I encountered difficulties with the checkout process. The first time, I selected Apple Pay and standard delivery, only to discover that my items were returned because I did not receive any delivery notification. The second time, after paying with Klarna, my order was not registered, and I did not receive any confirmations. When I reached out to adidas support, I encountered further challenges as they struggled to locate my order, despite providing them with the Klarna adidas-order reference. Nevertheless, amid these frustrating experiences, I must commend the support team at adidas for their resilience and dedication to resolving my issues. It was their attentive and empathetic approach that encouraged me to persist in finding a solution. Additionally, I cannot overlook the exceptional quality of the products I have received from, which have consistently met and exceeded my expectations. While there were shortcomings in the checkout and communication process, the unwavering support and the superior quality of's products have left a lasting positive impression on me. I sincerely hope that they will address these checkout issues to enhance the overall shopping experience for their customers, as it would undoubtedly complement the outstanding products and support they provide.
J James Jerselius
626 days ago

Turning Shopping Struggles into Valuable Lessons Learned

As a loyal shopper at, I embarked on my online shopping journey full of anticipation, only to encounter unexpected obstacles along the way. Despite adidas's dedication to offering a seamless shopping experience, I found myself grappling with some significant challenges within their checkout process, communication channels, and delivery procedures. The primary source of my frustration stemmed from the checkout process, which turned out to be a convoluted maze of confusion. After selecting Apple Pay for my initial purchase and opting for standard delivery, I eagerly awaited my order, only to discover that it had been returned without a single notification about the impending delivery. This disappointing experience left me feeling disconnected and disheartened. Undeterred, I decided to give adidas a second chance and placed another order, this time opting for Klarna as my preferred payment method. However, to my dismay, adidas failed to register my order and neglected to send any confirmations to keep me informed. Despite my diligent efforts to provide the Klarna adidas-order reference to their support team, my order remained elusive, exacerbating my sense of frustration. Amidst this disheartening ordeal, I found solace in reflecting on the functionality of both Apple Pay and Klarna, which have consistently been my trusted allies in seamless transactions. Yet, this unfortunate experience with adidas highlighted a stark deviation from the norm, causing me to question the reliability of processes that I had grown to rely on. While these challenges tested my patience and loyalty as a customer, they also provided valuable insights and lessons learned. As I navigate the realm of online shopping, I am reminded of the importance of transparent communication, streamlined processes, and efficient service delivery. Though my journey with may have been fraught with obstacles, I emerge with a newfound appreciation for the intricacies of online retail, armed with the knowledge to make informed decisions in my future shopping endeavors.
J James Jerselius
626 days ago

Painful flaws with checkout, communication, and delivery

My review for Adidas might have tried hard to create a good online shopping experience. But despite their efforts, they have unfortunately gotten it wrong with their Checkout. It's a confusing mess, not really connected to confirmations, communications and deliveries. Two times I've tried to buy stuff from adidas. First time I chose Apple Pay and standard delivery. My stuff was returned because I was never notified of the delivery. Second time I paid with Klarna, and adidas did not even register my order and send me confirmations. When I called adidas support they could not find my order despite me giving them the Klarna's adidas-order reference. Both Klarna and Apple Pay are two of my most beloved payment methods. They always work, except in this case.
R Robert Meier
1016 days ago

Unbeatable Prices and Lightning-Fast Delivery – A Game Changer!

When I stumbled upon, I was blown away by the unbeatable prices and lightning-fast delivery. The pair of shoes I purchased not only cost me a fraction of the price compared to my local shop but also arrived at my doorstep in no time. The convenience and savings were simply unparalleled. This experience has truly been a game-changer for me. Thank you,, for exceeding my expectations!
R Robert Meier
1016 days ago

Very proud of the worth and supply…

My overview for Very proud of the worth and supply time:))Similar price 2x right here within the native store...
R Robert Meier
1016 days ago

Exceeding Expectations: A Budget-Friendly Delight

From the moment I clicked "purchase" on, I was pleasantly surprised at every turn. The price point was not just competitive; it was a steal! And the cherry on top? The lightning-fast delivery had me grinning from ear to ear. Honestly, seeing the same item priced at double the cost in my local shop made me feel like I had stumbled upon a hidden gem online. Thank you for making my shopping experience not just affordable but truly delightful.
T Tapiwa Bokosi
1365 days ago

The Perfect Pair: A Timely Delight from

As a loyal customer of, I am thrilled to share my latest experience with their impeccable service. Upon receiving my order, I was overjoyed to find that the shoes were exactly as described on the website. The attention to detail in the product’s description truly reflected the high quality of the shoes themselves. What impressed me even more was the timely delivery. The package arrived exactly when expected, allowing me to start enjoying my new shoes without any delay. This level of reliability and efficiency is a testament to's commitment to customer satisfaction. I couldn't be happier with my purchase, and I highly recommend to anyone in search of a seamless online shopping experience. Thank you for the perfect pair of shoes and for setting the standard for exceptional service!
T Tapiwa Bokosi
1365 days ago

Life-changing Comfort: Delivers as Promised

I can't help but express my genuine satisfaction with the timely delivery and impeccable quality of the shoes I ordered from The entire experience was nothing short of extraordinary, and I am thrilled to share my story. From the moment I placed my order, I was impressed by the user-friendly website and seamless checkout process. The anticipation of receiving my new shoes was met with excitement, and exceeded my expectations. When the package arrived, I was thrilled to find that the shoes were exactly as described – stylish, comfortable, and built to last. Not only did the shoes fit perfectly, but they also provided unparalleled comfort from the very first wear. The quality and attention to detail were evident in every step I took, and I couldn't be happier with my purchase. It's safe to say that has set a new standard for online shopping, and I will undoubtedly be a returning customer. Thank you,, for delivering on your promise and providing a product that has truly made a positive impact on my daily life. I highly recommend to anyone in search of top-notch footwear and exceptional service.
T Tapiwa Bokosi
1365 days ago

Reliable and Stylish: A Review of

I can't express enough how satisfied I am with my recent purchase from The shoes I ordered arrived exactly as described, and the delivery was impressively timely. From the moment I placed my order to the moment I laced up my new shoes, the entire process was seamless and efficient. Not only did the shoes meet my expectations in terms of quality and style, but the swift delivery also exceeded my expectations. As someone with a busy schedule, receiving my order on time was a huge relief and made the whole online shopping experience a delight. The attention to detail in the product description on the website was spot-on, and the shoes looked even better in person. The fit was perfect, and I could immediately feel the comfort and support that adidas is known for. I've been a fan of adidas for years, and this experience has only reaffirmed my trust in the brand. I will definitely be returning to for future purchases, and I highly recommend it to anyone in search of reliable and stylish footwear. Thank you,, for a fantastic shopping experience!
T Tapiwa Bokosi
1365 days ago

Step Up Your Style with Shoes That Exceed Expectations

From the moment I placed my order on, I knew I was in for a treat. The shoes I received not only matched the description perfectly but arrived promptly, ensuring I could flaunt my new kicks in no time. The attention to detail in the design and the quality of the materials spoke volumes about's commitment to excellence. With every step I take, I feel like I'm walking on cloud nine, thanks to the comfort and style these shoes provide. I can confidently say that has mastered the art of delivering products that not only meet but exceed expectations. If you're looking to elevate your footwear game, look no further than – you won't be disappointed!
O Oona
1419 days ago

A Genuine Testimonial for

Let me start by saying that my experience with has been extremely disappointing. I encountered a major inconvenience with the delivery of my order, leading to a frustrating series of events that has left me feeling let down. Upon selecting the option for delivery to my nearby ICA store, I was surprised to find that the package was labeled for ICA rather than myself. This resulted in a perplexing situation where I was informed that ICA is the designated receiver of the package, not me. It's disheartening to hear that a simple miscommunication has led to such a significant issue. Seeking a resolution, I diligently reached out to both ICA and Postnord in an attempt to rectify the situation. However, I was met with conflicting responses, with each party referring me back to The subsequent contact with revealed that the order details could not be altered, leaving me in a state of frustration and helplessness. As a result, my eagerly anticipated package now sits at the nearby ICA, tantalizingly close yet frustratingly out of reach. The prospect of having to wait an extended period for the return of the package to, only to then place a new order, is an immensely disappointing prospect. This experience has undoubtedly tarnished my perception of the brand, and I find myself reluctant to support in the future. Regrettably, it appears that my experience is not an isolated incident, as I have come across others who have encountered similar issues. I had hoped that a renowned international company such as would have robust systems in place to prevent such issues from occurring. I sincerely hope that my feedback serves as an opportunity for to address and improve upon these operational shortcomings, as it is evident that there is a need for better attention to detail and customer service. As a loyal customer, it is disheartening to have to navigate through such avoidable challenges. At this juncture, I am left with a sense of dissatisfaction and reluctance to engage with in the future. I hope that my experience prompts positive change and that others do not encounter similar frustrations in their interactions with the brand.
O Oona
1419 days ago

Incredibly Satisfied & Impressed with!

My experience with has been nothing short of outstanding. From browsing their user-friendly website to placing my order, everything was seamless and hassle-free. I opted to have my order delivered to the nearby ICA store, and I couldn't be happier with how convenient it was. When I went to collect my package, I was greeted with a smile, and the process was swift and efficient. The staff at ICA made sure I left with my order intact and were incredibly helpful throughout. It's clear that prioritizes customer satisfaction, as every step of the way, I felt taken care of. Even the smallest details, like packaging and presentation, exceeded my expectations. The quality of the product I received was top-notch, and I could tell that adidas values craftsmanship and excellence in their products. I'm genuinely impressed by the level of service I received and the overall shopping experience with It's refreshing to see a company that not only meets but exceeds customer expectations. Thank you,, for making my shopping experience a memorable and enjoyable one. I'll definitely be a returning customer and will recommend to all my friends and family!

Introduction is the official website of Adidas, a global leader in sportswear and footwear. With a wide range of athletic products for various sports and lifestyle needs, aims to provide customers with performance-enhancing gear and stylish apparel. In this editorial review, we will delve into different aspects of, including its pros and cons, user experience, pricing and value for money, alternatives, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, and shipping costs.

Pros and Cons

  • Wide variety of sportswear and footwear for different sports
  • High-quality products known for durability and performance
  • Regular promotions and discounts
  • User-friendly website with clear navigation
  • Occasionally higher prices compared to competitors
  • Limited availability of certain styles and sizes
  • Occasional delays in shipping

User Experience offers a seamless user experience with its intuitive interface and efficient browsing features. Users can easily navigate through various categories and product pages. The website presents detailed product descriptions, high-quality images, and customer reviews, enabling informed purchasing decisions. The search function is quick and accurate, allowing users to find specific products effortlessly.

Pricing and Value for Money

While is known for its premium quality, it also comes at a higher price point compared to some competitors. However, the brand's reputation for durability, performance, and innovative features justifies its pricing. Customers looking for long-lasting sportswear and footwear that can withstand rigorous activities will find value in Adidas products.


Although offers an extensive range, customers seeking alternatives can consider Nike and Puma as prominent competitors. Both brands offer a wide selection of sportswear and footwear options, often at competitive prices. However, Adidas' reputation for quality and performance sets it apart when it comes to certain sports-specific products.

Customer Service provides reliable customer service through multiple channels. Their responsive support team is available via email, live chat, and phone, ensuring prompt assistance for inquiries, order tracking, and returns. Their knowledgeable staff offers personalized recommendations, creating a positive customer experience.

Product Quality and Selection

Adidas is renowned for its commitment to high-quality products. offers an extensive selection of sportswear and footwear for various sports such as running, soccer, basketball, and more. Customers can trust Adidas' dedication to using premium materials, innovative technologies, and meticulous craftsmanship to deliver superior products.

Website Usability

The website is designed with usability in mind. Its clean layout, logical navigation, and responsive design ensure smooth browsing across devices. The website loads quickly, allowing customers to find what they need without delay. Filtering options and size availability indicators simplify the shopping process, making user-friendly.

Returns and Exchanges offers hassle-free returns and exchanges. Customers can initiate returns within a specified timeframe and receive refunds or exchanges for unused, unworn items. The return process is straightforward, with detailed instructions provided on the website. However, customers may be responsible for return shipping costs unless the item is faulty or an incorrect order was received.

Promotions and Discounts frequently runs promotions and discounts, ensuring customers can access their desired products at more affordable prices. These discounts can be found on the website's dedicated "Sale" section or through email newsletters and social media channels. Additionally, Adidas occasionally offers exclusive discounts to loyalty program members, enhancing customer benefits.


Adidas enjoys a strong reputation as a global leader in sportswear and footwear. Their commitment to innovation, quality, and performance has garnered a loyal customer base. The brand's partnerships with professional athletes and sports teams further enhance its reputation as a trusted and respected name in the industry.

Payment Options provides a range of secure payment options, ensuring convenience and flexibility for customers. Accepted payment methods include major credit cards, PayPal, and Klarna, allowing users to choose their preferred method at checkout. The secure payment gateway assures customers of data protection during transactions.

Loyalty Programs

Adidas offers a loyalty program called "Creators Club" to reward and engage their customers. Members earn points for purchases, product reviews, and participation in brand activities. These points can be redeemed for exclusive discounts, early access to new releases, and special events. The loyalty program enhances the overall customer experience and provides additional value.

Customer Reviews

Customer reviews on contribute to the overall trustworthiness and authenticity of the products. Detailed feedback from verified purchasers helps prospective buyers make informed decisions. encourages customers to leave reviews and actively responds to queries and concerns, demonstrating a commitment to customer satisfaction.

Community Involvement

Adidas is involved in various community initiatives and sponsorships to promote sports participation, inclusivity, and sustainability. They support programs aimed at empowering underprivileged communities and environmental conservation. Through these efforts, Adidas showcases its commitment to making a positive impact beyond the realm of sportswear.

Shipping and Costs offers both domestic and international shipping. Shipping costs and delivery times vary depending on the destination and the chosen shipping method. Standard domestic shipping typically takes 2-4 business days. International shipping times may vary. Customers can track their orders online for added convenience. In conclusion, provides a comprehensive online shopping experience backed by a trusted brand name. While prices may be higher compared to some competitors, the quality, performance, and innovative features of Adidas products make them a worthwhile investment for sports enthusiasts. With user-friendly navigation, reliable customer service, and frequent promotions, offers a seamless shopping experience for customers seeking top-notch sportswear and footwear.