User Review Scores: Pie Chart Analysis

11% users rated Terrible
35% users rated Poor
23% users rated Average
28% users rated Very Good
3% users rated Excellent
User Reviews

Introduction is an Indian online marketplace specializing in women's ethnic wear. The website offers an extensive collection of designer sarees, salwar kameez, kurtis, lehengas, and gowns. caters to customers across India and also offers international shipping.

Pros and Cons

  • Wide variety of ethnic wear
  • Reasonable pricing
  • Free shipping for orders above INR 500
  • Limited collection of plus-size clothing
  • Products may differ slightly from images

User Experience offers a straightforward and user-friendly interface. Customers can easily navigate through the website and select their desired products. The website is also responsive and works seamlessly on both desktop and mobile devices.

Pricing and Value for Money offers competitive pricing for its products, making it an affordable option for those looking to purchase ethnic wear. The website also offers a range of discounts and promotions for customers, making it a great value for money.


Some popular alternatives to include Craftsvilla, Utsav Fashion, and Jabong.

Customer Service provides excellent customer service through its dedicated customer support team. Customers can contact the team via email or phone and can expect a quick response to their queries. The website also provides a detailed FAQ section for customers to refer to.

Product Quality and Selection offers a wide selection of ethnic wear, ranging from traditional sarees and salwar kameez to modern lehengas and gowns. The website also offers a variety of fabrics and styles to cater to all preferences. The product quality is generally good, although some customers have reported slight differences in the products they received compared to the images on the website.

Website Usability has a clean and easy-to-use website that is also visually appealing. The website is also optimized for search engines, making it easy to find products through search queries.

Returns and Exchanges offers a hassle-free returns and exchange policy for customers. Customers can return or exchange products within 7 days of delivery, provided the items are unused and in their original packaging.

Promotions and Discounts regularly offers promotions and discounts for its customers. Customers can check the "Offers" section on the website to stay updated on the latest discounts.

Reputation has a good reputation in the market for its quality products and customer service. The website has also received positive reviews from customers.

Payment Options offers a variety of payment options for customers to choose from, including credit and debit cards, net banking, and cash on delivery.

Loyalty Programs does not currently offer a loyalty program for customers.

Customer Reviews

Customers have generally been satisfied with their purchases from, with many praising the quality of the products and the responsiveness of the customer support team.

Community Involvement does not have any significant community involvement initiatives.

Shipping and Costs offers both national and international shipping, with free shipping for orders above INR 500. The website also provides fast delivery options for customers at an additional cost.

Jini Jain Senior News Reporter

Hi, I'm Jini Reddy, an award-winning author and journalist from London. I'm best known for my two non-fiction books, Wanderland and Wild Times, both of which have received critical acclaim. Wanderland,...