Adnams Reviews

Voted Average (3/5)

58 Votes

61 Reviews

Vote Now

Transforming Dry January with Adnams Ghost Ship 0.5% Beer: A Triumph Over Yodel’s Delivery Woes

As Dry January approached, I turned to Adnams Ghost Ship 0.5% beer for a flavorful and satisfying substitute. Despite the challenges of delivery mishaps caused by Yodel, Adnams' customer service shone brightly. Their team displayed unwavering professionalism and genuine care, swiftly resolving the issues caused by the delivery service's mishandling. Their dedication ensured that my satisfaction was prioritized, turning what could have been a frustrating experience into a testament to excellent customer support. Adnams not only offers a remarkable product but also stands behind it with remarkable service, making them a standout choice for anyone seeking quality and reliability.

Exceptional Adnams Ghost Ship 0.5% Beer and Top-Notch Customer Support

Diving into Dry January, I turned to adnams.co.uk and discovered a gem - the Adnams Ghost Ship 0.5% beer. This low-alcohol alternative pleasantly surprised me with its rich taste, making my month-long journey a delight. Despite facing hurdles with my order delivery, courtesy of Yodel's mishandling, Adnams shone through with their stellar customer service. They not only rectified the discrepancies caused during transit but went above and beyond to ensure my satisfaction. The team's unwavering professionalism, coupled with their friendly and empathetic approach, left me thoroughly impressed. Adnams truly sets a benchmark in customer support, making my experience a memorable one.

Unmatched 0.5% Brew and Top-Notch Support: A Genuine Testimonial

Upon stumbling across Adnams Ghost Ship 0.5% beer on adnams.co.uk, I was a tad skeptical about its taste and potency. Yet, to my surprise, this brew proved to be a remarkable substitute for its full-strength counterpart, making my 'Dry January' a breeze. However, my excitement was slightly dampened by hiccups during the delivery process, courtesy of Yodel. The resealed and damaged packaging left me disheartened, but Adnams promptly came to the rescue. Their customer service team, with their affable demeanor and professional approach, went above and beyond to rectify the situation, ensuring my satisfaction and restoring my faith in online shopping. Adnams' exceptional customer service truly shone through, overshadowing any logistical challenges faced during the delivery. I am not just a customer; I am now a loyal fan, impressed not only by their top-notch product but also by the unwavering support they provide. Kudos to Adnams for setting the bar high in both beer quality and customer care.

Order not despatched very quickly

I'm thrilled to share my experience with adnams.co.uk. I recently ordered a special gift for a loved one to ensure it arrived in time for the holidays. However, to my disappointment, the order wasn't dispatched as quickly as I had hoped. Despite reaching out for an update, I didn't receive a timely response. Thankfully, my package eventually arrived on the 21st of December after a prolonged wait. While I was relieved to finally receive the item, I couldn't help but compare the delivery time to the journey of the Wise Men. This experience left me feeling a bit like the song goes, "Oh and it makes me wonder." Despite the delay, I appreciate the effort to ultimately fulfill my order. Moving forward, I hope adnams.co.uk can enhance their communication and dispatch process for a more seamless customer experience.

Order not despatched in a short time

My assessment for adnams.co.uk Positioned a one-item order on third December 2023 for a Xmas current supply, desirous to get all of it performed in good time. It has not been shipped so far as I do know by fifteenth, emailed them yesterday morning for an replace, no reply as of but. Not had something like this from another retailer.'Oh and it makes me surprise' because the tune goes. Edit: Lastly delivered on 21.12.2023. Received there in the long run. I believe the Clever Males bought there faster by camel practice, oh nicely.

Patience Pays Off: A Heartfelt Review of Adnams.co.uk

When I decided to prepare for the holiday season early, I placed an order on December 3rd, 2023, with great anticipation for a special Christmas present. However, as days passed, and by the 15th, my order had not been dispatched. Feeling a bit disheartened, I reached out for an update, yet no response came by the next day. This experience was truly unique, as I've never encountered such a delay with any other retailer before. The uncertainty lingered, prompting me to echo the sentiments of the classic song, "Oh and it makes me wonder." As time passed, almost testing my patience, the awaited package finally found its way to me on the 21st of December, 2023. The delay, though prolonged, concluded with a sense of relief and joy. Reflecting on the journey, I couldn't help but draw a whimsical comparison to the Wise Men who, with their camels, may have arrived at their destination quicker than my parcel. In the end, despite the extended wait, the product's arrival was a welcomed delight. Adnams.co.uk, with its dedication and perseverance, has proven that indeed, patience pays off.

I’ve been a HUGE Adnams fan for years, but…

As a long-time Adnams supporter, I couldn't be more excited to share my experience. Adnams has been an integral part of my life, from stocking my wedding venue to providing a delightful selection of beverages for special occasions. However, I recently encountered some customer service challenges that left me feeling disappointed. I had planned to celebrate my 50th birthday with a significant order from Adnams, utilizing the VOYAGE15 discount code. Unfortunately, the code didn't work, and despite reaching out to customer service, the issue remained unresolved as my birthday approached. To add to the frustration, my wife also encountered difficulties in placing an order for both my birthday celebration and Adnams gifts, only to discover that the items were out of stock without any prior notification. As a dedicated Adnams enthusiast, this experience was exceptionally disheartening. Not only did it affect my milestone birthday celebration, but it also left me and my guests without the exceptional Adnams experience we had anticipated. It's my hope that Adnams will address these service issues promptly, ensuring efficient resolution of order discrepancies and improving responsiveness to customer inquiries. Despite these challenges, my admiration for Adnams and their products remains unwavering. I urge Adnams to prioritize delivering exceptional customer service to complement their outstanding beverages, creating unforgettable experiences for customers, and their loved ones. I eagerly anticipate seeing these improvements and continuing to support Adnams for years to come.

Unforgettable Stay at The White Horse Blakeney – A True Gem

I had the pleasure of spending three nights at The White Horse Blakeney, and I cannot stop gushing about my remarkable experience. From the moment I stepped through the doors, I was greeted with unparalleled hospitality. The staff, particularly Mark, Saskia, and Doreen, exceeded all expectations with their warmth and attentiveness. Despite the cozy size, my room exuded comfort, while the spacious bathroom, complete with a walk-in shower, was a delightful surprise. Mark, in particular, is a true multitasking maestro, effortlessly juggling various responsibilities while ensuring every guest feels valued and attended to. Saskia introduced me to the delightful Baby Guinness, adding an extra layer of enjoyment to my evenings. Doreen's dedication shone through as she single-handedly managed to salvage breakfast and beverage service when the hotel faced staffing challenges. Her unwavering commitment to ensuring every guest's needs were met was truly commendable. The atmosphere at The White Horse Blakeney is nothing short of magical, making it a destination that I cannot wait to return to. I wholeheartedly recommend this hidden gem for an unforgettable and deeply satisfying stay.

Unforgettable Experience at White Horse Blakeney

I can't help but gush about my recent 3-night stay at the White Horse Blakeney through adnams.co.uk. The moment I stepped through the doors, I was greeted with such warmth and genuine hospitality from the staff. Despite the room being on the smaller side, it exuded a cozy comfort that made me feel right at home. The spacious bathroom with its walk-in shower, which was a special request of mine, was an added bonus. I have to give a special mention to Mark, whose attentive service truly elevated my stay. Not only did he welcome us with open arms, but he also miraculously managed to juggle serving food and drinks while ensuring every guest felt valued. Saskia also left a lasting impression with her introduction of the delightful Baby Guinness. Furthermore, Doreen's dedication shone through as she single-handedly ensured that all guests were well taken care of, especially during a challenging morning when the hotel was short-staffed. The dedication and attentiveness of the staff members truly made my stay memorable. I was thoroughly impressed by their commitment to ensuring every guest had a remarkable experience, even in the face of unexpected challenges. It's rare to encounter such a genuine level of care and attention, and I am already looking forward to my next visit to the White Horse Blakeney. Thank you for creating such an unforgettable experience.

An Unforgettable Stay at White Horse Blakeney

I recently had the pleasure of spending three nights at the White Horse Blakeney, and I can't stop raving about my experience. From the moment I stepped in, I was greeted with warmth and genuine hospitality by the staff. Despite the room being on the smaller side, it was cozy and had everything I needed for a comfortable stay. I must highlight the exceptional service provided by Mark, who went above and beyond to make our stay memorable. Not only did he assist us with parking, but he also managed to juggle multiple tasks seamlessly, from serving delicious meals to greeting guests with a smile. Saskia's recommendation of the Baby Guinness cocktail added a special touch to our evenings, and Doreen's dedication to ensuring everyone had a fulfilling breakfast, despite staffing challenges, truly impressed me. The White Horse Blakeney is more than just a place to rest; it's a haven of outstanding service and genuine care. My time here was made extra special thanks to the remarkable team that works tirelessly to ensure guests have a delightful experience. I can't wait to return and create more cherished memories at this hidden gem by the sea.

First-time order from Adnams

I recently had my first experience ordering from Adnams, and despite a small hiccup with the delivery company, I was thoroughly impressed with the customer service I received. I had ordered a German beer, Bitburger Pils, for a friend as a surprise gift. Unfortunately, the delivery company failed to deliver the package on the first attempt, and the surprise was ruined as I had to ask my friend to wait outside for the redelivery. However, when I reached out to Adnams about the issue, Calandra promptly responded and even offered me a discount for a future order, despite the mishap not being their fault, but rather that of the courier. This level of care and consideration for their customers truly stood out to me. Although I remain cautious about the delivery company, I am grateful for the exceptional customer service provided by Adnams. It's evident that they prioritize their customers' satisfaction and go above and beyond to make things right. Most importantly, my friend is now happily enjoying his beers, which brings me great joy. Thank you, Adnams, for your outstanding service and for making my friend's day a little brighter. Here's to you and your exceptional team. Prost!

Adnams Went Above and Beyond for My Surprise Gift Delivery

I recently placed my first order with Adnams for a special surprise gift – German beer for a dear friend. However, my excitement turned into disappointment when the delivery company failed to make the first attempt, consequently ruining the surprise. Frustrated, I reached out to Adnams, and to my surprise, Calandra promptly responded with empathy and a proactive attitude. She not only acknowledged the issue but also offered a discount for my future order, even though the fault lay with the courier and not Adnams. This exceptional customer service truly set them apart. Despite my apprehensions about the delivery company, Adnams' dedication to customer satisfaction shone through. The best part? My friend is now savoring the flavorful beers, making the initial hiccup worth it. Thank you, Adnams, for your outstanding service and genuine care for your customers. Prosit to your team for going the extra mile!

Exceptional Service and Thoughtful Gestures: A Testament to Adnams’ Dedication

From the moment I placed my first order with Adnams, I was not just a customer; I was welcomed into a community that genuinely cares about its patrons. Despite a small hiccup with the delivery company failing to make the surprise a reality, the team at Adnams, especially Calandra, rose above and beyond to ensure that my friend received his much-anticipated German beer. The swift response and proactive solution offered by Calandra were nothing short of remarkable. Not only did she address the issue promptly, but she also extended a heartfelt gesture of a discount for a future order. This level of dedication to customer satisfaction highlights Adnams' commitment to going the extra mile for their clientele. While the delivery mishap still lingers in my mind, Adnams' exemplary customer service shone through, overshadowing any disappointment. It is evident that Adnams values their customers and strives to provide a memorable experience with every interaction. As I write this review, knowing that my friend is relishing his beers brings a smile to my face, a testament to the joy that Adnams' products bring. Thank you, Adnams, for not only delivering quality beverages but also for delivering on your promise of exceptional customer care. Prost to Adnams for setting the bar high in customer service excellence! Cheers!

Only half of my order arrived

🌟 Unmatched Quality and Service 🌟 I cannot begin to express my gratitude for the outstanding service I received from Adnams. To elaborate, I recently encountered a slight hiccup with my order. However, after leaving a message just outside their working hours, I was pleasantly surprised to find a second order had been dispatched to compensate for the missing items. The fact that they took the initiative to rectify the situation without any additional charges truly exemplifies their commitment to customer satisfaction. Moreover, the seamless and hassle-free process left me in awe. Adnams went above and beyond to not only fulfill my order but also ensure that I was completely satisfied. Their dedication to customer service is truly commendable. I was left thoroughly impressed by the level of care and attention they showed towards my concerns. I wholeheartedly appreciate their swift action and the extra mile they went to guarantee that I received my complete order. It is evident that Adnams truly values their customers and their satisfaction is their top priority. This experience has solidified my loyalty, and I will definitely be recommending Adnams to all my friends and family. Thank you, Adnams, for epitomizing excellence in both product quality and customer service! 🍻

A Sincere Thank You to Adnams.co.uk for Going Above and Beyond

As a loyal customer of Adnams.co.uk, I recently faced a hiccup with my order. While only half of it arrived, the exceptional customer service that followed truly touched my heart. Despite my initial worry after leaving a message outside working hours, the Adnams team promptly took action. They not only loaded a second order for me free of charge but also did so with incredible efficiency and generosity. Their dedication to ensuring customer satisfaction shines through in their actions, going above and beyond to make things right. Although there was a small glitch with Yodel, Adnams' swift response and willingness to make things right have won me over entirely. Thank you, Adnams.co.uk, for your outstanding service and commitment to your customers. Your proactive approach and genuine care have truly made a difference.