Users Voice for Adobe

88% users rated Terrible
3% users rated Poor
1% users rated Average
1% users rated Very Good
7% users rated Excellent
Pie Chart Review Representation for Adobe
Adobe Overall rating
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Pricing
Returns/Refunds
User Interface
Quality

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Reviewed by on 02 Dec 2022

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Aug 2022 1.6 4 1 4.8 2.2 3
Sep 2022 1.3 4.4 1 4.5 2.3 3.7
Oct 2022 1.5 4.6 1 4.7 3.6 2.5
Nov 2022 5 4.2 1 4.5 5 3
Dec 2022 1.5 5 5 5 1.8 5
Line Chart for Rating of peer stores

adobe.com

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Pros of Adobe
  1. Adobe products are often considered to be user-friendly.
  2. Adobe products are among the most popular and well-known on the market.
  3. Adobe products are often used by professional photographers and graphic designers.
  4. Adobe products are reliable and have a good track record.
  5. Adobe products are very user friendly and easy to use.
  6. Adobe products are known for their high quality.
  7. Adobe products can be purchased at a reasonable price.
  8. Adobe products are generally reliable.
  9. Adobe products are usually affordable.
  10. Adobe products are often compatible with other software products.
Cons of Adobe
  1. Adobe products can be complex to use.
  2. The Adobe Creative Cloud may not be suitable for all types of content or media files.
  3. Adobe products can be expensive, particularly if you want to purchase them in full version form.
  4. The Adobe Creative Cloud platform requires an active internet connection to work properly.

Detailed Adobe Review by

What is Adobe?

Adobe was created in December 1982 by John Warnock and Charles Geschke. The company is headquartered in San Jose, California. The site is a resource for people who use Adobe products and services. It offers tutorials, how-to videos, product information, and customer support. Adobe is also a place where you can buy Adobe products and services. The site has an online store where you can purchase individual Adobe products or subscribe to Adobe Creative Cloud. Whether you’re a current Adobe customer or considering becoming one, Adobe is an excellent resource for learning about all the different products and services that Adobe offers. However, we encountered a few areas that could use improvements, such as more concise product descriptions and more precise instructions for the tutorials.

Adobe Standout Features

Adobe has a lot of great features that make it a standout website.
  1. For one, the site is very user-friendly and easy to navigate. There are clear and concise menus that allow users to find what they're looking for quickly.
  2. Additionally, Adobe offers a wealth of resources for designers and non-designers. The site has an extensive library of tutorials, how-tos, and tips & tricks. Whether you're a beginner or a seasoned pro, there's something on Adobe that can help you improve your skills.
  3. Finally, Adobe is always keeping up with the latest trends in web design. The site regularly features new and innovative web projects from around the world, which is inspiring for anyone who wants to stay ahead of the curve.

Adobe Pros and Cons

                      PROS                           CONS
  The website has a clean and modern design.   It can be difficult to find customer support contact information.
  It offers a variety of products such as creative cloud, photoshop, illustrator, etc.   Some of the products require a subscription, which can be expensive for users who only need occasional access to the software
  The pricing for Adobe products is typically higher than competing products.

Why Should you Use Adobe?

  1. Adobe is an excellent resource for people who want to learn about or use Adobe products. The website provides a wealth of information about Adobe products, including tutorials, how-tos, and product information.
  2. In addition, Adobe offers a wide range of services, such as online training, support, and product downloads. Whether you're a beginner or an experienced user, Adobe is a great place to start your journey with Adobe products.
  3. What's more, Adobe is free to use. So why not take advantage of all the resources and services it has to offer?

Adobe Website Performance

Adobe is one of the most popular website platforms used by businesses and individuals worldwide. It offers a wide range of features and services that allow users to create, edit, and share their work online. Despite its popularity, Adobe has been criticized for its poor performance in recent years. Adobe is slow to load and often crashes or freezes completely. This is incredibly frustrating for users trying to work on deadlines or needing to access their accounts urgently. Additionally, the website frequently displays error messages, hindering productivity. There have also been reports of data breaches on Adobe, which is alarming for users who store sensitive information on the site. While Adobe has taken steps to improve security, more must be done to protect user data. Overall, Adobe needs to improve its performance to provide a better experience for users. The company has acknowledged these issues and is taking steps to address them, but more needs to be done to make the platform more reliable and secure.

Adobe Pricing

Adobe offers a variety of subscription plans for its Creative Cloud suite of tools, which can be purchased either online or through a retail store. The prices for the different plans vary depending on the length of the subscription and the number of products included in the plan. The most basic subscription plan, which includes access to Photoshop and Lightroom, starts at $9.99 per month for a one-year subscription. This plan includes 20GB of cloud storage and Adobe's Creative Cloud mobile app access. For users who need more than just Photoshop and Lightroom, Adobe offers a variety of other plans that include additional products such as Illustrator, InDesign, Premiere Pro, and After Effects. Prices for these plans start at $19.99 per month for a one-year subscription. These plans include 1TB of cloud storage and access to the Creative Cloud mobile app. Adobe also offers discounts for students and teachers and special pricing for businesses and enterprise customers. Overall, Adobe offers a variety of subscription plans at different price points to fit the needs of different users. The prices are competitive with other software suites on the market, and the discounts for students and teachers make Adobe's Creative Cloud suite an affordable option for those in education.

Adobe Customer Support

Adobe customer support is a helpful resource for customers who need assistance with their Adobe products. The customer support representatives are knowledgeable and willing to help resolve any issues that customers may have. The website also provides helpful step-by-step instructions on how to use Adobe products. Overall, Adobe customer support is valuable for customers needing help with their Adobe products.

Adobe Ease of Use

Adobe is widely known for its user-friendly interface and ease of use. The website offers a variety of features and tools that make it easy for users to create and edit their documents. Adobe also provides various tutorials and support resources that help users learn how to use the website's features and tools. Overall, Adobe is an easy-to-use website that offers a variety of features and resources that make it an excellent resource for users who want to create and edit their documents.

Adobe Reliability

Adobe is a reliable website that offers a variety of software products for users to download. The website is easy to navigate and provides clear instructions on downloading and installing the software. Adobe also offers customer support in case users have questions or encounter problems with the software. Overall, Adobe is a reliable website that offers high-quality software products for users to download.

Adobe Cancellation Policy

Adobe offers a great return and refund policy for its customers. If you are unsatisfied with your purchase, you can cancel it within 14 days for a full refund. Adobe also offers free cancellations for all items. Adobe also offers a 100% satisfaction guarantee, so if a customer is unsatisfied with their purchase, they may contact customer service for a replacement or refund.

Adobe Alternatives

There are many alternatives to Adobe that offer similar services. Some of these alternatives include:
  1. GIMP: GIMP is a free and open-source alternative to Adobe Photoshop that offers many features and tools.
  2. Inkscape: Inkscape is a free and open-source vector graphics editor similar to Adobe Illustrator.
  3. Scribus: Scribus is a free and open-source desktop publishing application that offers many features comparable to those in Adobe InDesign.
  4. OpenOffice.org: OpenOffice.org is a free and open-source office suite that provides users with word processing, spreadsheet, and presentation software compatible with many popular formats, such as those used by Microsoft Office.

Recent News

Cyber Monday sales jump to $11.3 billion, says Adobe.

Adobe reports that Cyber Monday sales jumped to $6.59 billion, an all-time high and an 18.9% increase from last year. Adobe's data is based on transactions at 80 of the top 100 U.S. online retailers. Of the total online sales on Cyber Monday, $2.04 billion came from smartphones, a 33.1% increase from last year. Tablets generated $1.52 billion in online sales, a 28.1% increase from last year, while desktop computers generated $3.03 billion in online sales, a 14% increase from last year. Adobe says that the average order value on Cyber Monday was $135, a 5% decrease from last year. The average order value for desktop computers was $142, the average order value for smartphones was $123, and the average order value for tablets was $129. The most popular items on Cyber Monday were toys, electronics, and clothing/accessories. Adobe's data also showed that shoppers increasingly turn to their mobile devices to make purchases on Cyber Monday. Mobile shopping accounted for $2.2 billion in sales this year, up from $1.4 billion last year. That represents a growth rate of 58 per cent. "Cyber Monday continues to grow at an impressive rate, driven by strong mobile growth," said Adobe Digital Insights director Taylor Schreiner. "This is the first time we've seen Cyber Monday surpass $7 billion in revenue, and it likely won't be the last." With more and more consumers shopping online, it's no surprise that Cyber Monday sales continue to grow each year. If you're a retailer, this is a trend you need to be aware of and capitalize on to stay competitive.

Adobe Final Verdict

Adobe offers a wide range of features and tools that make it an excellent choice for businesses of all sizes. However, there are some areas where the site could be improved. One area that could be improved is the user interface. The site can be challenging to navigate, and some features are not clearly labelled. Additionally, the search function could be improved to make it easier to find specific items on the site. Another area that could use some improvement is customer support. While Adobe offers customer support, contacting them and responding promptly can be difficult. Additionally, the live chat feature is often unavailable or unresponsive. Overall, Adobe is an excellent resource for businesses of all sizes. While some areas could be improved, the site offers a wealth of features and tools that can benefit any business.                                                  

Adobe Review Video

Step by Step Shopping and Saving Guide for Adobe

Shopping and Saving Guide for adobe.com

  1. Login to your Adobe account.
  2. Select a product from the menu on the left.
  3. Click on the 'online help' link under the product name.
  4. On the 'online help' page, click on the 'tutorials' tab.
  5. Search for a specific tutorial using keywords such as 'adobe after effects pricing'.
  6. Once you find the desired tutorial, click on it to begin watching it.

Frequently Asked Questions (FAQS)

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    There is no minimum order value required to redeem a Coupon Code Online. AskmeOffers has 1 Verified & Working Coupon Codes for adobe.com which can be used directly on the checkout page.

  • How much can I save at adobe.com?

    In the last 90 days, AskmeOffers users have saved an average of 20% to 70% on their purchase made at adobe.com using exclusive Coupon Codes provided by Askmeoffers. All the Coupons published at AskmeOffers are Verified Manually daily.

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    Currently, we have 1 Coupons & Offers for adobe.com, Editorial team at AskmeOffers manually verify every coupons for adobe.com on daily basis to make to make sure you save maximum on every purchase made at adobe.com. On Average user of AskmeOffers has successfully found savings 198,965 times by using these active coupons.

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Recommended by 2466+ verified customers on Trustpilot

'Terrible'
Based on 2466 reviews

Adobe Recent User Reviews

User Rating

5 stars

24

1 stars

339

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Reviewer Name: Dave S

Review Submission Date: 2022-11-30

Review Title: Disgraceful Service and Awful Support.
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Review Description: I got billed for a product I didn't want or use. When I contacted support via their chat (outside of phone hours) it was an Indian centre and they were rude and unhelpful. I asked for a supervisor, they transferred me and they never chatted to me at all and it timed out. All they were interested in was me keeping the product I didn't want. Not one of them said hello or helped me with my problem. Absolutely disgusted with Adobe they only got 1 star because that is the lowest I could give, they deserve -1 at least

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Reviewer Name: Rukhshanda Zaman

Review Submission Date: 2022-11-29

Review Title: Please never use Adobe
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Review Description: Please never use AdobeThey just get your money and have zero respect for customer dataHighly unprofessional You will loose all your important data if you don't pay them

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Reviewer Name: Morten

Review Submission Date: 2022-11-29

Review Title: What a horrible customer service
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Review Description: I have never been witness to such a horrible customer service as this. I wasted 1,5 hours today explaining 7 different agents my issue and I didn't even get a solution or at least an explanation. If InDesign ect. wasn't a vital part of my job as graphic designer I would immediately cancel my subscription and find another alternative.

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Reviewer Name: Aaron Moraut

Review Submission Date: 2022-11-29

Review Title: freaking crashes after 8h of work an…
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Review Description: freaking crashes after 8h of work an you are left with nothing.... and you pay for that...

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Reviewer Name: Martin Panda Hinrichsen

Review Submission Date: 2022-11-29

Review Title: Its just a disgusting company
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Review Description: Its just a disgusting company, plane and simple.If you cannot pay your advance, they lock your account plan, and you cannot cancel future charges, and as soon as there is money on your card they steal them. When you are finally able to cancel their plan(which you have just paid a month advance for, just to unlock) they charge you an extra months exit fee.

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Reviewer Name: Laylow Martinez

Review Submission Date: 2022-11-28

Review Title: Stay clear of this site
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Review Description: Stay clear of this company!Don't sign up to anything with this company unless you want a lifelong commitment.Even if you cancel a subscription account within the T&Cs timeframe they will continue to charge you! Then you'll have to endure a solid hour on their chat, be passed around 3 different people from overseas and only maybe get a resolution if you're strong enough to convey your issue and don't get worn down by it all.Date of experience: November 26, 2022

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Reviewer Name: customer

Review Submission Date: 2022-11-27

Review Title: Stay clear of this company!
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Review Description: Don't sign up to anything with this company unless you want a lifelong commitment. Even if you cancel a subscription account within the T&Cs timeframe they will continue to charge you! Then you'll have to endure a solid hour on their chat, be passed around 3 different people from overseas and only maybe get a resolution if you're strong enough to convey your issue and don't get worn down by it all.

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Reviewer Name: Cecily Russell

Review Submission Date: 2022-11-25

Review Title: AWFUL. They CHARGE for Cancellation.
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Review Description: AWFUL. Unable to cacel as they want to charge over £80 for "early cancellation" when the T's and C's say cancel anytime. I've never heard of a company that charge you to cancel a subscription, and such an amount. Issue still not resolved and customer service on chat just keep trying to sell me things rather than cancel my subscription and justify the fee.

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Reviewer Name: Tekir

Review Submission Date: 2022-11-25

Review Title: Early Cancellation Fee Nightmare
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Review Description: I had a yearly subscription. When my university purchased a subscription, I wanted to end mine and switch to the university account. Then I could not because Adobe asks an early cancellation fee of $165 !! Why do they have to be so greedy? I gave 3 stars because I really like having access to Acrobat's premium features and the cloud storage.

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Reviewer Name: Bounds Green

Review Submission Date: 2022-11-23

Review Title: Horrendous Customer Service
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Review Description: We have not been able to terminate or cancel or instruct to stop our monthly Adobe Suite subscription. We do not need it any longer and there are no routes to cancel. The portal is terrible and has no options to stop monthly payments or subscription. Custer Service phone numbers go through to the wrong department and NOT the Adobe Suite team and the only options we were left with after 4 months of trying to cancel, has been to cancel our registered bank card which as you can imagine, is a pain – not what a business needs.

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