Adorama Reviews

Voted Good (4/5)

1596 Votes

150 Reviews

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In the Photo Shop category

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19% users rated Terrible
1% users rated Poor
1% users rated Average
4% users rated Very Good
75% users rated Excellent
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G Glen Collier
38 days ago

Pioneer VSX-LX505: A True Gem Found!

I recently got my hands on the Pioneer VSX-LX505 Receiver from, and let me tell you, it's been a game-changer! Not only did I snag this beauty at a steal of a price (half of the list price, can you believe it?), but it arrived in pristine NEW condition, surpassing all my expectations. From the moment I hit the power button, I was blown away by the stellar performance this receiver delivered. The sound quality is unmatched, creating an immersive audio experience that truly elevates my entertainment setup. Plus, with its sleek design and user-friendly interface, navigating through settings and customizing my sound preferences has never been easier. What's more, the fast delivery had me set up and enjoying my favorite tunes and movies in no time. truly hit the mark with their prompt service and top-notch product quality, making this purchase a total win in my book. If you're on the hunt for an incredible receiver at an unbeatable price, look no further than the Pioneer VSX-LX505. Trust me, this gem is worth every penny!
P Pat the fixit guy.
39 days ago

We’re at present in strategy of…decision of lacking merchandise

My evaluate for We're at present in strategy of resolving a difficulty the place we solely acquired certainly one of two (similar objects). Whereas we did obtain one of many requested merchandise which was fairly good and really pretty priced, we'll have to order or replace the evaluate and the additional stars upon decision, someway!
M Michael C
39 days ago

Adorama: A Bright Light in Customer Service Excellence

Today marked my 4th purchase from Adorama, and once again, I was left in awe. The lightning-speed delivery never ceases to amaze me. In a world where quality and affordability seem to be a rare combination, Adorama stands out as a beacon of hope. Their commitment to offering top-notch products at reasonable prices, coupled with exceptional customer support every step of the way, truly sets them apart. Thank you, Adorama, for consistently exceeding expectations and redefining what exceptional service looks like. A+++++ Keep shining bright!
M Maureen McArdelle Carty
40 days ago

Heartfelt Gratitude Towards Adorama’s Exceptional Service

Reflecting on my recent experience with, I am overwhelmed with joy and appreciation. It all began when I stumbled upon a used lens that caught my eye. Excitedly, I applied for financing, which was promptly approved, and placed my order. To my surprise, the lens arrived in just a few days, showcasing their remarkable efficiency. However, due to my mistake, I realized I had ordered the wrong lens. In a moment of panic, I reached out to their customer service via chat. The support I received was beyond exceptional. They swiftly guided me through the return process, providing a shipping label and even connected me with a sales representative who expertly assisted me in selecting the right lens. Thanks to the expertise and kindness of their staff, what could have been a negative experience turned into a positive one. The replacement lens is on its way (with remarkably fast shipping once more!), and my anticipation knows no bounds. I eagerly look forward to sharing my thoughts on the new lens soon. This experience has solidified my trust in Adorama, and I am certain that I will be a loyal customer, returning time and time again. Their dedication to customer satisfaction and knowledgeable support staff have left an indelible mark on me, and for that, I am truly grateful.
J Jim
40 days ago

Unbeatable Savings and Stellar Service: A Customer’s Delight

As a committed bargain hunter, stumbling upon Adorama's incredible price on a sale item felt like hitting the jackpot. Not only did I save a significant amount, but the swift delivery exceeded my expectations. What truly set Adorama apart was their unparalleled customer service – not only did they promptly respond to my inquiries, but they did so with genuine care and attention to detail. Adorama's commitment to providing top-notch products at competitive prices, coupled with their exceptional customer service, has undoubtedly secured a loyal customer in me. I highly recommend Adorama to anyone looking for unbeatable deals without compromising on quality or service.
J Jeff
43 days ago

Above and Beyond: My Seamless Experience with Adorama

I recently purchased the DJI Mini 4 Pro Fly More bundle from Adorama, and I must say, it exceeded my expectations! Not only was the ordering process incredibly smooth, but I was pleasantly surprised by the free add-ons that came with my purchase. Adorama's attention to detail and customer satisfaction truly sets them apart. The shipping information provided was accurate, and my package arrived within the expected 3-day window. Despite a minor hiccup with the delivery driver missing our location initially, Adorama's customer service promptly resolved the issue, showing their dedication to ensuring a positive experience for their customers. This level of service has undoubtedly earned my loyalty, and I will not hesitate to order from Adorama again in the future. Thank you, Adorama, for going above and beyond to make my purchase a memorable one!
44 days ago

Astonishing Service and Unbeatable Deals at Adorama: A Story of Remarkable Lens Purchase

Having been a loyal patron of Adorama for decades, my journey with them has been nothing short of extraordinary. As an avid photographer with a penchant for exotic gear, I have always found Adorama to be my go-to destination for all my photography needs. When it comes to purchasing high-end lenses, particularly my recent acquisition of the Nikkor 180-400mm f/4.0 TC1.4, Adorama outdid themselves in every aspect. The lens, renowned for its $12,400 price tag, became a reality in my collection thanks to Adorama's dedication to providing top-notch products at competitive prices. Remarkably, I snagged a like-new lens at a staggering $4,000 discount, a deal that seemed too good to be true. Lewis Arthur, the sales representative, went above and beyond to ensure not only a seamless transaction but also offered invaluable guidance and added perks that enriched the overall experience. Having delved into Adorama's used department for exotic lenses on previous occasions, each encounter has been a testament to their commitment to customer satisfaction and quality products. The trust and confidence instilled in me as a patron have solidified my loyalty to Adorama, making each interaction a delight and each purchase a triumph. In a world where impeccable service and unbeatable deals are a rare find, Adorama shines as a beacon of excellence. My journey with them has been nothing short of exceptional, and I eagerly anticipate the next chapter of our enduring partnership. Thank you, Adorama, for consistently surpassing expectations and redefining the standard of excellence in the realm of photography gear.
H Hemangioblastoma
45 days ago

Transformed My Tech Buying Experience with Stellar Service from Adorama

Let me share my exceptional journey with Adorama, which began with skepticism but swiftly transformed into pure satisfaction. Upon ordering a MacBook Air from Adorama, I eagerly anticipated its arrival by a certain date, only to face a delay due to backordering. While this hiccup initially caused concern, Adorama's stellar customer service promptly addressed the situation, informing me transparently and professionally. Their proactive communication and genuine concern for their customers truly set them apart in the tech retail arena. Despite Apple discontinuing the 13 (M2) MacBook Air model, Adorama's team went above and beyond to assist me in finding an alternative solution that perfectly suited my needs. Their dedication to customer satisfaction shines brightly through every interaction. Adorama not only rectified the situation swiftly but also restored my faith in online retailers. Their professionalism, integrity, and commitment to customer happiness have earned them a customer for life in me. I cannot recommend Adorama highly enough for their top-notch service and genuine care for their customers. Thank you, Adorama, for turning what could have been a negative experience into an unforgettable journey of trust and satisfaction.
M Matt
46 days ago

Shady Gross sales Reps

My evaluate for I as soon as thought of Adorma a reliable firm till my latest expertise doing a trade-in on 2 gadgets. By way of their web site, I bought a worth quote for the digital camera however nothing for the lens. A yr in the past, this lens price me $2000. I name to get a quote. The rep was super-hyper and consistently interrupted me; they appeared like a used automobile salesman. He informed me my return was "a multitude." He emailed me a brand new transport label, but it's the similar one Adorama gave me. After I ask him for a quote on the lens he tells me, "Don't fret, we will provide the finest worth, higher than anybody. Why do not you ship it now?"The entire trade was tremendous shady and left me feeling like I used to be getting scammed. So i went with MPL as a substitute, who supplied me a better worth than Adorama. Please use B&H for brand new gear. I am undecided what adjustments occurred at Adorama, however the belief stage has dropped significantly.
J Justin
47 days ago

Leah R. at Adorama: A True Customer Service Hero!

I initially had a disappointing encounter with Adorama, but all that changed when Leah R. stepped in to save the day. This incredible individual not only addressed my concerns but did so with a level of care and dedication that truly blew me away. Her actions exemplify what exceptional customer service looks like, and I couldn't be more grateful. Thanks to Leah's tireless efforts, the issue I faced was not only resolved but surpassed all my expectations. Her genuine concern for customers shines through in every interaction, and her willingness to go the extra mile is a rare gem in today's world. Leah's outstanding service is a testament to the values Adorama upholds and the difference dedicated employees can make. I am beyond thankful for Leah's support and for turning what started as a negative experience into an incredibly positive one. Kudos to Leah R. at Adorama for being a true hero of customer service!
L Lance
50 days ago

Anytime I can help an organization different…

My overview for Anytime I can help an organization aside from Amazon, I like it. Adorama has higher costs and repair. I used to be very proud of the standing updates the supply, they usually care with the packaging.
50 days ago

Unmatched Service and Speed: A True Game-Changer

Having stumbled upon, I was initially drawn in by their wide selection of products. What truly sealed the deal for me was their promise of free shipping. Little did I know that this was just the beginning of my delightful experience. As I made my first purchase, I eagerly awaited its arrival, skeptical about the speed of their delivery service. To my astonishment, within a blink of an eye, my package was at my doorstep. The promise of super fast delivery was not an exaggeration; it was a reality. This seamless and prompt service has transformed me into a loyal Adorama customer for many years. Their commitment to delivering not only products but also happiness and satisfaction is truly admirable. Thank you, Adorama, for setting the bar high and exceeding my expectations every single time.
50 days ago

Above and Beyond: Unbeatable Speed and Savings at Adorama

Let me paint the picture of why Adorama has earned my unwavering loyalty. Imagine scrolling through countless options on their website, each offering a promise of quality and affordability. The cherry on top? Free shipping – a rare gem in today's world of hidden fees and extra costs. But here's where Adorama truly shines: their delivery speed is unmatched. It's not just fast; it's lightning-fast. I've lost count of the times I placed an order in the morning, only to find it at my doorstep that same afternoon. Being a long-time customer, I can vouch for the consistency of their service. Every time I click "checkout," I know I'm not just buying a product; I'm investing in an experience. Adorama doesn't just meet expectations; they exceed them. The feeling of anticipation when a package from Adorama arrives is unmatched. It's like receiving a gift, even when you're the one who made the purchase. Adorama has mastered the art of blending efficiency, affordability, and quality seamlessly. They've set the bar high for their competitors, making it hard for me to even consider shopping elsewhere. If you're looking for a company that not only values your time and money but also goes above and beyond to ensure your satisfaction, Adorama is the clear choice. Super fast and free delivery? Check. Happiness guaranteed? Double-check.
50 days ago

A Photography Lover’s Paradise at Adorama

Embracing my passion for photography, I delved into, seeking to enhance my craft with new accessories. The excitement of unboxing several photo goodies was unparalleled as each item arrived meticulously packaged, showcasing Adorama's attention to detail. What truly astounded me was the prompt delivery, surpassing even the anticipated timeline. My journey with Adorama has been nothing short of exceptional. The seamless experience, coupled with the quality of products, solidified Adorama as my top choice for all things photography. From now on, whenever I need reliable gear or expert advice, I know exactly where to turn – Adorama, my photography sanctuary.
50 days ago

Adorama – Where Excellence in Photography Meets Speedy Delivery

My experience with Adorama has been nothing short of exceptional. As a photography enthusiast, I recently ordered several photo accessories from their website, and I must say, I was thoroughly impressed. Not only did the items arrive in perfect condition, but they also reached me well ahead of the predicted schedule. This level of efficiency and attention to detail truly sets Adorama apart. What struck me the most about my experience with Adorama is their consistency in delivering top-notch products and outstanding service. It's reassuring to know that I can always rely on them as one of my go-to sources for all things photography-related. Their commitment to excellence is truly commendable, and I can't recommend them enough to fellow photographers. If you're looking for a reliable, trustworthy, and efficient photography supplier, look no further than Adorama. They have certainly won me over as a loyal customer, and I look forward to many more seamless transactions with them in the future.

Introduction is a one-stop-shop for all photography equipment and accessories. Established in 1974, it has built a reputation as a trusted source for everything needed to take perfect shots. Their extensive selection of products makes stand out among other retailers in this niche.

Pros and Cons

  • Extensive selection of photography equipment and accessories
  • Competitive pricing with frequent discounts and promotions
  • Excellent customer service and support
  • Free shipping on most orders
  • User-friendly website with easy navigation and search options
  • Product descriptions could be more comprehensive and detailed
  • Return policy could be more transparent
  • Shipping costs can get expensive for large items

User Experience provides an outstanding user experience with a simple and easy-to-navigate website. The online store is well-organized, and users can filter their searches by category, brand, price range, and other parameters. Also, the website's design is visually appealing, and the product images are of high quality, making it easy for customers to make informed purchase decisions.

Pricing and Value for Money offers competitive pricing, and customers can often find discounts and promotions that make their purchases even more affordable. Additionally, they provide free shipping on most orders, which adds value for money to their offerings.

Alternatives is not the only player in the photography equipment and accessories niche. Other alternatives include B&H Photo Video, Amazon, and Best Buy. Nonetheless, stands out for its diverse range of products and competitive pricing.

Customer Service offers robust customer service with knowledgeable staff available to answer any questions or concerns, which is available 24/7. Their support is available through phone, email, or live chat, and they are quick to respond and provide satisfactory resolutions to customer requests.

Product Quality and Selection offers high-quality photography equipment and accessories from some of the most respected brands in the industry. Their selection of products includes everything from cameras, lenses, tripods, lighting, and more. They also have their own brand of products which are high-quality and affordable options.

Website Usability

The website is user-friendly, easy to navigate with excellent search functionality. The website design is visually appealing and minimalist, allowing customers to find what they need quickly. The checkout process is simple and straightforward, and they use encrypted SSL security to protect customer information.

Returns and Exchanges offers a 30-day return policy on most products, provided they are in their original condition and have all the original packaging and accessories. However, they advertise a "no-hassle" return policy, but some customers have complained that getting a refund or exchange can take longer than expected and is not as transparent as it could be.

Promotions and Discounts offers frequent promotions and discounts on various products, making them incredibly affordable, especially when bundled with other items. They also offer a rewards program that allows customers to earn points for every purchase made.

Reputation has an excellent reputation in the photography equipment and accessories niche, with customers and industry experts praising their product selection, pricing, and customer support. They have an average rating of 4.5 out of 5 on popular review sites like Google, Trustpilot, and ResellerRatings.

Payment Options accepts various payment options, including credit cards, PayPal, Affirm, and Apple Pay, making it convenient for customers to pay for their purchases. They also guarantee secure and encrypted transactions, ensuring customer safety.

Loyalty Programs offers a rewards program in which customers earn 1 point for every dollar spent, and these points can be redeemed for future purchases. They also offer other exclusive deals and promotions for members of the rewards program.

Customer Reviews has mostly positive customer reviews, with customers praising their product selection, pricing, customer support, and delivery times. However, some customers have complained about delayed or non-refundable orders.

Community Involvement has an active social media presence and provides helpful tips to their followers on photography techniques and equipment. They also sponsor photography contests and workshops, supporting and engaging with their community.

Shipping and Costs provides free shipping for most orders in the United States, although some large and heavy items may incur shipping costs. The delivery time varies depending on the product, and customers can choose between standard, expedited, or overnight shipping options. Overall, stands out as one of the most comprehensive and reliable online photography equipment and accessories retailers, with an extensive selection of products, competitive pricing, and exceptional customer support.