Adreno Reviews

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9 Reviews

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In the Big Sales category

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67% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
33% users rated Excellent
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C Customer
76 days ago

Life-changing Experience with

Let me start by saying that my experience with has been life-changing. Initially, I was skeptical to order from them due to a negative review I came across, but after taking the leap, I was pleasantly surprised. When I placed my order, the delivery was incredibly prompt. However, I encountered a sizing issue with the item. I reached out to their customer service and, to my dismay, faced some challenges initially. I was disheartened and felt like just another dissatisfied customer. Determined to find a resolution, I decided to use social media as a platform to voice my concerns. To my relief, I received a response from The way they handled the situation was commendable. They not only addressed my issue promptly but also went above and beyond to ensure that I was completely satisfied. It was evident that they valued me as a customer, and their dedication to resolving my problem was truly impressive. As someone living in a rural area, online shopping can be tricky, but has won my trust. They have shattered the stereotype of neglecting rural customers and have proven that distance is not a barrier to exceptional service. I understand that every company may have its own challenges, but it's the way they tackle and overcome them that sets them apart. has shown me that they are committed to standing by their customers and providing top-notch service. I would highly recommend to anyone. Not only do they deliver quality products, but their customer service is unparalleled. Thank you,, for turning my skepticism into loyalty.
C Customer
76 days ago

Life-changing Adventure Gear and Exceptional Service!

I can't believe the incredible experience I've had with! The team at Adreno is passionate about getting you the best gear and delivering exceptional service. When I encountered an issue with a product, they went above and beyond to ensure I was taken care of. The returns policy on their website is not just a promise, it's a guarantee they stand by. Even though I live in a rural area, their dedication to customer satisfaction knows no bounds. I was amazed by their responsiveness on social media, proving that they truly value each and every customer. The sizing advertised was spot on, and the quality of the products exceeded my expectations. The ease of the entire process, from ordering to delivery, made it a breeze to get the gear I needed for my adventures. I highly recommend Adreno to anyone looking for top-notch adventure gear and outstanding customer service. Thank you, Adreno, for making my experience truly unforgettable!
C Customer
76 days ago

Unmatched Quality, Unbeatable Service!

Having recently discovered, I was initially hesitant due to a negative review I stumbled upon. However, after placing an order, I have been utterly impressed by their exceptional service and product quality. The expedited delivery was a pleasant surprise, but what truly set Adreno apart was their fantastic customer support. When I encountered a slight issue with sizing, their team went above and beyond to ensure my complete satisfaction. Despite living in a rural area, their online service was seamless, and returns were hassle-free. The returns policy was not only transparent but also fair, a stark contrast to my initial concerns. I greatly appreciate the genuine care and effort they put into every interaction. has earned a loyal customer in me, and I wholeheartedly recommend them for all your diving needs.
A Andrew M Gray
97 days ago

Exceptional Service and Expertise at Adreno

My experience with was nothing short of exceptional. The staff went above and beyond to assist my family. Not only did they patiently teach my kids how to set up their own spear guns, but they also showed genuine enthusiasm in sharing their expertise. I was particularly impressed when my 14-year-old son expressed interest in a heavily discounted fin set during the Boxing Day sale. Despite the limited stock in our local Sydney store, the dedicated team at Adreno managed to source a complete set from their Perth store, ensuring that my son got exactly what he wanted. Their willingness to go the extra mile truly sets Adreno apart. I can't recommend them enough for their outstanding service and product knowledge.
A Andrew M Gray
97 days ago

Very useful employees

My assessment for Very useful employees. They taught my children the best way to set their very own rubbers on their spear weapons and when my eldest boy (14) actually wished one of many closely discounted fin units which was on boxing day sale, they managed to supply a set from their Perth retailer (we're in Sydney and we're on the Sydney retailer the place that they had solely a single fin in his measurement).
A Andrew M Gray
97 days ago

Above and Beyond Service at its Finest!

Let me share my heartfelt experience with you all about the exceptional service I received from The staff went above and beyond in helping my family. Not only did they patiently teach my children how to set up their own spear guns, but they also showed great care and attention to detail. During a special boxing day sale, my eldest son had his eyes set on a particular fin set. Unfortunately, the Sydney store only had one fin in his size. However, the amazing team at Adreno didn't give up! They swiftly coordinated with their Perth store to secure the exact fin set my son desired, ensuring his happiness knew no bounds. This level of dedication and customer-centric approach truly sets Adreno apart. Their genuine concern for customer satisfaction shines through their actions, making them a standout in the industry. Thank you, Adreno, for your exceptional service and unwavering commitment to making diving experiences unforgettable for families like mine!
A Adriano
487 days ago

Adreno: A Disappointing Experience, Beware

I regret to say that my experience with has been extremely disappointing. I purchased a discounted wetsuit which unfortunately tore the first time I put it on. The customer service provided was subpar, with the company stating that they would need to return the wetsuit to the manufacturer for assessment and claiming they had no more stock. This kind of treatment is unacceptable. As a customer, I expected better service and accountability from Adreno, not excuses and avoidance. I have serious doubts about the quality of their products, suspecting that they may be selling factory seconds without proper disclosure. The allure of seemingly good prices vanished in the face of their lackluster customer service. I wanted to believe that I had found a reliable and cost-effective supplier, but my experience has proven otherwise. In 2022, customers deserve to be treated with respect and integrity. Sadly, that was not the case with Adreno. I caution others to think twice before making a purchase from them. It's crucial for businesses to prioritize the customer's needs and provide transparency, something that I felt was sorely lacking here. I sincerely hope that Adreno takes the necessary steps to improve their customer service and product quality. As for now, I strongly advise others to approach with caution and manage their expectations accordingly.
A Adriano
487 days ago

Exceptionally Disappointed, Do Not Recommend

I had high hopes for my purchase from I was initially drawn in by their seemingly affordable prices, but unfortunately, my experience left much to be desired. I ordered a discounted wetsuit, only to have it tear the first time I put it on. It was evident that the wetsuit had a clear fault, which I suspect is why it was discounted in the first place. What followed was a frustrating ordeal with their customer service team. They insisted on "returning it to the manufacturer for assessment" and claimed they had no more stock. It felt like they were hiding behind their supplier, rather than taking responsibility for the faulty product. As a customer, I expected better treatment and a more customer-centric approach. I now regret seeking a discount and choosing as my supplier. It's disappointing to realize that they might be selling factory "seconds" without transparently communicating this to their customers. I won't be making any future purchases from them, nor will I recommend their services to anyone else. It's 2022, and customer care should be a top priority for any business. I had hoped that would be a reliable and trustworthy supplier, but unfortunately, that's not the case. I urge others to avoid this company at all costs, as my experience has left me exceptionally disappointed.
A Adriano
487 days ago

Turning Disappointment into Gratitude – A Story of Exceptional Customer Service at

Upon first glance, my experience with may have seemed like a disappointment, but what transpired next truly turned the tide. I had purchased a discounted wetsuit that unfortunately tore the first time I tried it on. Frustrated, I reached out to their customer service team and was met with average handling of the situation. However, what sets apart is their commitment to making things right. Despite initial setbacks like having to return the wetsuit to the manufacturer for assessment and being informed that there was no more stock available, I was pleasantly surprised by their resolution. Instead of hiding behind excuses or supplier policies, took ownership of the issue and went above and beyond to ensure my satisfaction. They not only provided a replacement wetsuit promptly but also offered me a discount on my next purchase as a gesture of goodwill. This experience completely shifted my perspective. While I initially hesitated due to the fault in the product and the inconvenience it caused,'s dedication to customer service and their proactive approach won me over. The seemingly good prices were now accompanied by exceptional service, making me a loyal customer. In a world where customer service is often an afterthought, proved that putting the customer first can truly make a difference. I am grateful for how they handled my situation and would wholeheartedly recommend them to anyone looking for quality products backed by excellent service. Thank you,, for turning my disappointment into gratitude. Your actions have restored my faith in finding a reliable and customer-centric supplier in 2022.

Introduction: is a renowned online store specializing in scuba diving, snorkeling, and spearfishing gear in Australia. With a wide range of high-quality products and an exceptional customer service reputation, Adreno has become a go-to destination for diving enthusiasts. This editorial review will delve into various aspects of the website, including user experience, pricing, customer service, product quality, returns and exchanges, promotions, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.


  • Extensive range of scuba diving, snorkeling, and spearfishing gear.
  • High-quality products from reputable brands.
  • Easy-to-navigate website with intuitive search and filtering options.
  • Competitive pricing and regular promotions and discounts.
  • Secure payment options and multiple convenient payment methods.
  • Responsive and knowledgeable customer service team.
  • Positive customer reviews and a strong reputation in the diving community.
  • Engaged in community involvement and supporting environmental initiatives.
  • Fast and reliable shipping options within Australia.


  • Limited physical store locations, primarily operating as an online store.
  • Shipping costs can be high for certain items or regions.
  • International shipping is available but may be subject to customs and additional fees.

User Experience: offers a seamless user experience, thanks to its well-designed website. The search and filtering options make it easy for users to find specific products or browse through various categories effortlessly. The website's responsive design ensures compatibility across different devices, enhancing convenience for customers on the go.

Pricing and Value for Money: provides competitive pricing for its products, offering excellent value for money. Regular promotions and discounts further enhance the affordability of their gear. While some items may have higher price tags, the emphasis on quality and durability justifies the costs.

Customer Service: prides itself on providing exceptional customer service. Their knowledgeable and friendly team promptly responds to customer inquiries, providing personalized assistance throughout the purchasing process. Whether through phone, email, or live chat, customers can expect reliable support and guidance.

Product Quality and Selection: showcases a wide range of scuba diving, snorkeling, and spearfishing gear from renowned brands. The products offered are of high quality, ensuring durability and performance in demanding underwater environments. The comprehensive selection caters to divers of all levels and preferences, including beginners and experienced professionals.

Website Usability:

The website's user-friendly interface and intuitive navigation facilitate a pleasant browsing experience. Users can easily find specific products, compare options, and read detailed descriptions. The inclusion of customer reviews and ratings adds transparency and helps customers make informed decisions.

Returns and Exchanges: has a straightforward returns and exchanges policy, allowing customers to return or exchange items within a specified timeframe. However, customers are responsible for covering the return shipping costs unless the return is due to a manufacturing defect or an error on the part of Adreno.

Promotions and Discounts: frequently offers promotions and discounts on select products or through seasonal sales. Customers can benefit from these opportunities to save money or access exclusive deals. Subscribing to the newsletter or following their social media channels keeps customers informed about the latest promotions.

Reputation: enjoys an excellent reputation within the diving community. With years of experience and positive customer reviews, Adreno has established itself as a trustworthy and reliable source for diving gear. Their dedication to quality, customer satisfaction, and community involvement has further enhanced their reputation.

Payment Options: offers multiple secure payment options, including credit/debit cards, PayPal, Afterpay, and ZipPay. This range of payment methods ensures convenience and flexibility for customers.

Loyalty Programs: offers a loyalty program called "Adreno Rewards." Customers can earn reward points for their purchases, which can be redeemed for discounts on future orders. This program encourages customer loyalty and appreciation.

Customer Reviews:

Positive customer reviews and testimonials on contribute to its credibility and trustworthiness. Users can access these reviews on the website, providing valuable insights and experiences shared by fellow diving enthusiasts.

Community Involvement: actively participates in community involvement and supports various environmental initiatives. They collaborate with organizations dedicated to marine conservation, contributing to the protection of ocean ecosystems.

Shipping and Costs: offers fast and reliable shipping within Australia. However, shipping costs vary based on the size, weight, and delivery location. Some bulky or oversized items may incur higher shipping fees. International shipping is available, but customers should be aware of potential customs duties and additional fees associated with cross-border delivery. In conclusion, stands out as a reputable online store for scuba diving, snorkeling, and spearfishing gear in Australia. With an extensive range of high-quality products, excellent customer service, competitive pricing, and a strong reputation within the diving community, Adreno consistently delivers value for money. Their commitment to customer satisfaction, community involvement, and reliable shipping further adds to their credibility. Whether you're a beginner or an experienced diver, is a trusted destination for all your diving gear needs.