Adticket Reviews

Voted Average (4/5)

1804 Votes

53 Reviews

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In the Event Ticket Seller category

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17% users rated Terrible
0% users rated Poor
0% users rated Average
11% users rated Very Good
72% users rated Excellent
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G G L
257 days ago

Exceptional Customer Service and Communication!

I had the pleasure of purchasing tickets for the NIGHT FEVER-Nights on Broadway concert in Lorsch through adticket.de, and although the event was unfortunately canceled and rescheduled by the artists, I must commend the exceptional level of customer service and communication provided by the organizers and ticket seller. Despite the unforeseen circumstances, they handled the situation with utmost professionalism, keeping me informed every step of the way and offering simple and swift solutions. It was genuinely reassuring to experience such dedication to customer satisfaction. Thank you for your outstanding service!
G G L
257 days ago

Adticket.de made my experience seamless and stress-free!

I can't rave enough about my experience with adticket.de! I was looking forward to the NIGHT FEVER-Nights on Broadway concert in Lorsch, but unfortunately, it was canceled and rescheduled due to reasons beyond anyone's control. However, adticket.de's communication and swift resolution made the entire process stress-free. The way they handled the situation without any blame and with clear communication truly impressed me. Thank you for making a potentially disappointing situation so much easier to deal with. I highly recommend adticket.de to anyone looking for seamless event experiences!
G G L
257 days ago

From Disappointment to Delight: A Seamless Experience with adticket.de

Upon eagerly anticipating the NIGHT FEVER-Nights on Broadway concert in Lorsch, I was met with disappointment as the event had been canceled and rescheduled due to reasons beyond anyone's control. However, my experience with adticket.de was nothing short of exceptional. The way they handled the situation with utmost professionalism, clear communication, and prompt resolution truly left me impressed. Despite the unfortunate circumstances, the organizers and ticket sellers acted swiftly and efficiently, ensuring that I was informed every step of the way. Their transparency and proactive approach transformed what could have been a frustrating ordeal into a seamless and hassle-free process for me as a customer. I appreciate the dedication and care demonstrated by adticket.de during this challenging time. It's reassuring to know that I can rely on them to prioritize customer satisfaction and deliver on their promises, even in unexpected situations. This experience has undoubtedly solidified my trust in their services, and I look forward to future events with confidence and enthusiasm!
B Berkay Konuklar
303 days ago

Perfect customer service

When I needed a helping hand, adticket.de went above and beyond to ensure my satisfaction. I recently had an issue with a cancellation, and their customer service team swiftly and efficiently resolved the matter for me. My experience with adticket.de has been nothing short of exceptional, and I couldn't be more pleased with the level of care and attention I received. I highly recommend their services to anyone in need of reliable and top-notch customer service. Thank you, adticket.de, for your outstanding support and commitment to customer satisfaction.
B Berkay Konuklar
303 days ago

Life-Saving Customer Support at adticket.de

Let me start by saying that the customer service at adticket.de is absolutely outstanding. I recently encountered a situation where my event tickets were unexpectedly canceled, and I was left in a panic. However, the team at adticket.de swiftly and efficiently resolved the issue, leaving me feeling genuinely impressed and grateful for their support. From the moment I reached out to them, they were incredibly responsive and empathetic to my concerns. They took the time to understand the situation and assured me that they would do everything possible to rectify it. True to their word, they promptly sorted out the cancellation and ensured that I received a refund without any hassle. Their professionalism and dedication to providing top-notch customer support truly saved the day for me. I cannot thank them enough for their swift action and genuine care for their customers. It's rare to come across such exemplary service, and I wholeheartedly recommend adticket.de to anyone in need of a reliable and customer-focused ticketing platform. Thank you, adticket.de, for your exceptional assistance and for turning what could have been a stressful experience into a testament to outstanding customer service.
B Berkay Konuklar
303 days ago

Exemplary Customer Care: A Genuine Testimonial for adticket.de

From a slight hiccup with a cancellation to a swift and efficient resolution, my experience with adticket.de's customer service was nothing short of exemplary. The team's prompt attention to my case not only resolved the issue seamlessly but also left me thoroughly impressed. Their dedication to customer satisfaction truly sets them apart. Thank you, adticket.de, for your outstanding service!
M Mert S.
317 days ago

Purchased tickets for Benefit concert…

I recently had the pleasure of purchasing tickets for a benefit concert on adticket.de, with the proceeds going towards supporting earthquake relief efforts in Turkey. Unfortunately, the event was canceled, and I found myself in need of a refund. Despite my best efforts, I struggled to get in touch with the adticket.de team and was feeling frustrated about the situation. However, I’m pleased to share that after reaching out multiple times, I finally received a response and was able to obtain a refund for the 125 euros spent on the tickets. While the process took longer than expected, I appreciate the effort made by the team to ultimately rectify the situation. It was a relief to see the dedication to customer satisfaction and the willingness to address the issue. Going through a refund process can be stressful, but their eventual responsiveness and commitment to resolving the matter left me feeling grateful for choosing adticket.de for this meaningful event. I’m grateful for the resolution and thankful for the support provided during this experience. Despite the initial challenges, the positive outcome has solidified my trust in adticket.de, and I look forward to future opportunities to engage with their platform.
M Mert S.
317 days ago

Reliable Support and Integrity: A Rave Review for adticket.de

I cannot emphasize enough the exceptional service I received from adticket.de. I recently purchased tickets for a benefit concert aimed at supporting the earthquake-affected communities in Turkey. Unfortunately, the event was canceled, leaving me concerned about the financial aspect of my purchase. Feeling anxious, I reached out to adticket.de through multiple emails and their website's contact form. Not receiving a response worsened my worries. However, the team at adticket.de promptly addressed my concerns, providing me with the support I desperately needed. Their steadfast commitment to resolving my query reiterated their integrity and reliability as a ticketing platform. Thanks to their assistance, I felt reassured and valued as a customer. I'm also pleased to share that the refund process was efficiently handled, and I received the full amount back without any unnecessary delays. This further solidified my trust in adticket.de. I highly recommend adticket.de to anyone in search of a dependable ticketing service that values its customers and upholds its commitments with utmost integrity. Thank you, adticket.de, for your exceptional support during a challenging time.
M Mert S.
317 days ago

Empathy and Understanding Found at Every Step of the Way

Reflecting on my experience with adticket.de, where I purchased tickets for a Benefit concert aimed at supporting the earthquake in Turkey for the 22nd of April 2023, I faced an unexpected turn of events as the event got canceled. Frustrated and concerned about the money I had invested in these tickets, I reached out to the adticket.de team through multiple emails and their website's contact form, desperately seeking answers and a resolution. Despite the initial lack of response, my fears and uncertainties were gradually eased by the impeccable customer service that I encountered when I finally connected with their team. Through their compassionate and understanding approach, they not only apologized for the inconvenience caused but also assured me that my refund of 125 euros was being processed promptly. In moments of distress and confusion, it is the human touch and genuine care that truly stand out. adticket.de not only rectified the situation efficiently but also left a lasting impression of reliability and customer-centric values in my mind. Their commitment to customer satisfaction shines through, turning a challenging situation into a testament of their professionalism and dedication. I am grateful for the empathy and understanding I found at every step of the way with adticket.de, and I wholeheartedly recommend their services to anyone seeking not just tickets, but a partner who genuinely cares about their customers' well-being and satisfaction. Thank you, adticket.de, for going above and beyond to make things right.
C Carli Olivares
320 days ago

EXCELLENT SERVICE AND VERY GOOD DEALING…

As a long-time customer of adticket.de, I can confidently say that their service is truly exceptional. From the moment I made my first purchase, I was impressed by their professionalism and their genuine willingness to assist me in every possible way. Not only did adticket.de provide me with a seamless and hassle-free ticket booking experience, but they also went above and beyond to resolve an issue I encountered with the utmost respect and helpfulness. Their dedication to customer satisfaction is truly commendable. I am continually amazed by the level of care and attention to detail that adticket.de consistently delivers. Their outstanding service has made me a loyal and grateful customer, and I wouldn't hesitate to recommend their platform to anyone in search of a reliable and customer-focused ticketing service. Thank you, adticket.de, for your unwavering commitment to excellence and for always treating me with the utmost respect and consideration.
C Carli Olivares
320 days ago

Unparalleled Service: A True Gem Among Online Retailers

Let me share my remarkable experience with adticket.de. Their service is truly exceptional, going above and beyond my expectations. Not only did they handle my inquiries with utmost professionalism, but they also exhibited a level of care and respect that is rare to find in the online retail world. What stood out the most was their dedication to resolving any issues I faced. Their prompt and helpful manner in dealing with my concerns left me feeling valued as a customer. It's refreshing to encounter a company that prioritizes customer satisfaction and ensures that every interaction is pleasant and efficient. I cannot recommend adticket.de enough for their outstanding service and genuine commitment to their customers. If you're looking for a trustworthy and customer-centric online retailer, look no further than adticket.de. They are truly a gem in the world of e-commerce!
C Carli Olivares
320 days ago

AdTicket.de: A Stellar Experience of Exceptional Service and Respectful Resolution

My encounter with AdTicket.de was nothing short of exceptional. From the moment I engaged with their service, I was met with professionalism and warmth. The team not only addressed my concerns promptly but also went above and beyond to ensure that my issue was resolved with utmost respect and helpfulness. The level of customer care displayed by AdTicket.de truly sets them apart. Their dedication to providing a seamless and pleasant experience shines through every interaction. I was not just another customer to them; I felt valued and appreciated throughout the entire process. In a world where customer service can often feel impersonal and transactional, AdTicket.de stands out as a beacon of genuine care and attention to detail. I am grateful for the positive experience they provided me and would wholeheartedly recommend their services to anyone seeking a company that values their customers above all else.
W waspava
356 days ago

Exceptional Customer Service Experience at adticket.de

I cannot express enough gratitude for the exceptional service I received from adticket.de. I recently purchased a ticket for a concert on 03/31/2023, and despite not receiving any email or phone confirmation, their technical support team resolved the issue with utmost professionalism. Upon contacting them without a ticket number or operation number, their team promptly addressed my concerns and expedited the resolution process. Their understanding and efficient approach in resolving the issue truly surpassed my expectations. I am incredibly impressed by the level of customer care I experienced, and I am delighted to share that my trust in adticket.de has only grown stronger. This outstanding service has set a new standard for me, and I will wholeheartedly continue to support their business. Thank you, adticket.de, for not only rectifying the situation but also for restoring my confidence in your brand. Your commitment to customer satisfaction is truly commendable, and I eagerly look forward to future interactions with your team.
W waspava
356 days ago

Exceptionally Poor Experience with adticket.de – Disappointing Service

Upon purchasing a ticket for a concert scheduled for 03/31/2023 through adticket.de, my anticipation was at an all-time high. However, what followed was a nightmare. After completing the purchase, I was left in utter dismay as I did not receive any communication regarding the ticket via email or phone. My attempts to seek assistance from their technical support team proved futile, as they insisted on obtaining a ticket number or an operation number which I had not been provided with. Frustrated and with no other recourse, I expressed my intention to involve the authorities, prompting them to hastily refund the amount back to my card, conveniently claiming to have not received the proof of purchase. This unpleasant ordeal unfolded over a span of 11 days, finally culminating in a refund on 04/11/2023. Regrettably, my experience with adticket.de stands as a testament to the worst service I have encountered. It is disheartening to witness such disregard for customer satisfaction and basic communication. It is my earnest hope that this review serves as a cautionary tale for potential patrons, urging them to exercise caution when considering adticket.de for their ticketing needs.
W waspava
356 days ago

An Unexpected Blessing: How adticket.de Turned a Negative Experience into a Positive One

Embarking on a journey to attend a highly anticipated concert on 03/31/2023, my excitement quickly turned into disappointment when the silence of missing ticket information from adticket.de overshadowed my eagerness. With no email or phone update in sight, frustration crept in as I navigated the confusing maze of technical support, only to be met with demands for ticket or operation numbers that were never provided to me. Feeling cornered and contemplating drastic measures, I mentioned involving the authorities, prompting a sudden change in tides. Surprisingly, the same service that had left me feeling unsupported and abandoned took a U-turn. On 04/11/2023, in a twist of events, the funds were swiftly returned to my card. It seemed that the veil of miscommunication lifted, revealing a sense of accountability. While the initial experience left much to be desired, I cannot deny the unexpected turn of events that transformed this ordeal into an enlightening lesson. adticket.de, despite its rocky start, managed to rectify the situation in the nick of time. This unexpected blessing showcased the importance of patience and the potential for positive outcomes even in the face of adversity. The journey from disappointment to gratification served as a poignant reminder that sometimes, amidst chaos, there lies an opportunity for redemption.

Introduction:

ADTicket is a leading online ticketing platform that offers a wide range of tickets for various events, including concerts, sports events, theater shows, and more. With a user-friendly interface and a vast selection of tickets, ADTicket aims to provide a seamless ticket purchasing experience for its customers.

Pros:

  • Extensive selection of tickets for various events
  • User-friendly website with easy navigation
  • Competitive pricing and value for money
  • Responsive and helpful customer service
  • High-quality tickets and reliable delivery
  • Easy returns and exchanges process
  • Frequent promotions and discounts
  • Positive reputation and trusted brand
  • Secure payment options
  • Loyalty programs for frequent customers
  • Positive customer reviews
  • Active community involvement
  • Reliable shipping with transparent costs

Cons:

  • Limited availability for popular events
  • Occasional technical glitches on the website
  • Shipping costs can be high for certain tickets

User Experience:

ADTicket provides a seamless user experience with its intuitive website design and easy navigation. Users can easily search for events, browse ticket options, and make purchases without any hassle. The website is optimized for both desktop and mobile devices, ensuring a smooth experience across different platforms.

Pricing and Value for Money:

ADTicket offers competitive pricing for its tickets, providing value for money to customers. The platform ensures transparency in pricing, including any additional fees or charges upfront, allowing customers to make informed decisions. With a range of ticket options available, customers can choose tickets that suit their budget and preferences.

Customer Service:

ADTicket prides itself on its responsive and helpful customer service. The support team is readily available to assist customers with any queries or concerns they may have regarding ticket purchases, returns, or exchanges. Customers can reach out to the support team via phone or email, and can expect prompt and satisfactory resolutions to their issues.

Product Quality and Selection:

ADTicket ensures high-quality tickets for all events. The platform partners with trusted vendors and ticket providers, guaranteeing the authenticity and validity of the tickets. The selection of events is vast, catering to various interests and preferences, ranging from music concerts to sports matches to theater shows.

Website Usability:

The ADTicket website is designed with user-friendliness in mind. It features a clean and organized layout, making it easy for customers to search for events, view ticket options, and complete their purchases. The website also provides additional information about the events and venues, helping customers make informed decisions.

Returns and Exchanges:

ADTicket offers a hassle-free returns and exchanges process. In case of any unforeseen circumstances or changes in plans, customers can request returns or exchanges for eligible tickets. The platform provides clear guidelines and instructions on how to initiate the process, ensuring a smooth and satisfactory resolution for customers.

Promotions and Discounts:

ADTicket frequently offers promotions and discounts on tickets, providing customers with great value for money. Customers can stay updated with the latest offers by subscribing to the platform's newsletter or following their social media channels. These promotions and discounts enable customers to enjoy their favorite events at discounted prices.

Reputation:

ADTicket has built a positive reputation as a trusted online ticketing platform. With years of experience and a large customer base, the platform has established itself as a reliable source for event tickets. Customers can trust ADTicket to deliver quality tickets and provide excellent customer service, further enhancing its reputation.

Payment Options:

ADTicket offers secure payment options, ensuring the protection of customers' financial information. Customers can choose from various payment methods, including credit cards, debit cards, and online payment platforms. The platform utilizes encryption technology to safeguard transactions, instilling confidence in customers while making online payments.

Loyalty Programs:

ADTicket rewards its loyal customers through loyalty programs. Frequent customers can avail exclusive benefits, such as early access to ticket sales, discounts, and special offers. These programs enhance customer satisfaction and incentivize customers to continue using ADTicket for their ticketing needs.

Customer Reviews:

ADTicket has received positive customer reviews, reflecting the satisfaction and positive experiences of its customers. Customers appreciate the platform's user-friendly interface, prompt customer service, reliable ticket delivery, and competitive pricing. These reviews further establish ADTicket as a trustworthy and reputable ticketing platform.

Community Involvement:

ADTicket actively engages with its community by sponsoring and supporting various events and initiatives. The platform recognizes the importance of giving back to the community and supports local artists, organizations, and charities. This community involvement showcases ADTicket's commitment to fostering a vibrant and culturally-rich environment.

Shipping and Costs:

ADTicket ensures reliable shipping of tickets with transparent costs. The platform partners with trusted shipping companies to deliver tickets promptly and securely. Shipping costs are clearly mentioned during the checkout process, allowing customers to have a clear understanding of the total costs involved in their ticket purchase.

In conclusion, ADTicket is a reliable and user-friendly online ticketing platform that offers a wide selection of high-quality tickets for various events. With competitive pricing, responsive customer service, and a positive reputation, ADTicket provides customers with a valuable and enjoyable ticket purchasing experience.