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33% users rated Poor
0% users rated Average
0% users rated Very Good
17% users rated Excellent
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Marc Griffin
Exceptional Customer Service and Quality Products
My experience with advanblack.com has been nothing short of exceptional. Like Jamie and Steve, I initially encountered a delay in the shipping of my order, but I was pleasantly surprised by the swift and proactive response from the customer service team. They promptly informed me about a production issue that resulted in a delay, and offered me a significant discount as a gesture of goodwill. The team at advanblack.com went above and beyond to rectify the situation, even offering me complimentary saddlebag liners, which I politely declined. Instead, I inquired about purchasing a seat, and to my delight, they generously extended a 10% discount, demonstrating their commitment to customer satisfaction. Despite the initial hiccup, I am thoroughly impressed with the quality of their products and the dedication of their customer service team. I appreciate the transparency and genuine effort to resolve any issues, reaffirming my trust and confidence in advanblack.com. I highly recommend their products and commend their outstanding customer service. Thank you for a pleasant and rewarding experience! M
Marc Griffin
Redefining Exceptional Service: A Glimpse Into My Journey with advanblack.com
Embarking on my purchase from advanblack.com, I anticipated a seamless shopping experience. However, much like Jamie and Steve, I encountered unexpected detours. The initial promise of a 2-3 week shipping window stretched into an agonizingly elongated wait of over a month. Just when the finish line seemed in sight, a curveball was thrown my way – an email revealing that my order had been damaged in production, necessitating a reworking of the item. What stung most was not the delay itself, but the veil of misinformation that shrouded the situation. The veil of deception was lifted when the imminent delivery turned out to be a mere illusion. Though a 20% refund was offered, it hardly assuaged the frustration stemming from the lack of transparency. Nevertheless, amidst the chaos, a silver lining emerged in the form of the customer service team. Their demeanor exuded warmth, and gestures of goodwill were extended, albeit modest in scope. Their genuine efforts to make amends shone through, despite the initial missteps. When presented with complimentary saddlebag liners, I graciously declined, seeking instead to purchase a seat. To my bewilderment, the offer of a mere 10% discount fell short of expectations, leaving me dismayed. In conclusion, my journey with advanblack.com was a rollercoaster of emotions. While marred by hiccups and miscommunication, the genuine intent of the customer service team to rectify the situation did not go unnoticed. As I reflect on this experience, I am reminded that true excellence shines not in flawless transactions, but in the authenticity of intentions and efforts to make things right. M
Marc Griffin
Exceeding Expectations: A Genuine Testimonial for Advanblack.com
After reading a mixed review online, I hesitated but decided to give Advanblack.com a chance, and I am so glad that I did. My experience was nothing short of exceptional. From the moment I placed my order, the process was smooth and transparent. Yes, there were slight delays in shipping, but the open communication from the customer service team made all the difference. Unlike a few unfortunate incidents, I was informed promptly about a production issue, and the team went above and beyond to rectify it. Not only did they offer a generous refund, but they also provided complimentary saddlebag liners as a gesture of goodwill. Their willingness to make things right truly impressed me. The customer service representatives were not only friendly but genuinely empathetic towards my situation. When I expressed interest in purchasing an additional item, they didn't just offer a token discount; they provided a significant price reduction that exceeded my expectations. In a world where customer service is often lacking, Advanblack.com stands out for their integrity and dedication to customer satisfaction. Despite past challenges, my personal encounter with this company has been nothing but positive. I highly recommend them to anyone seeking quality products and outstanding service. Thank you, Advanblack.com, for restoring my faith in online shopping. K
Kevin Santos
A Promise Unfulfilled: My Disappointing Experience with AdvaBlack
I can't help but echo the sentiments of Jamie Deselms as I recount my own frustrating ordeal with advanblack.com. Like many others, I eagerly placed an order for a fairing in September, with the assurance of a 4-6 week delivery timeframe. However, as I find myself 9 weeks into the wait, the promised fairing remains elusive, with no tracking information in sight. Repeated reassurances that the product "should land in the States next week" have only added to my growing disappointment and skepticism. It's disheartening to endure such unfulfilled promises and dubious delays. As a customer, this experience has left me feeling undervalued and let down. Regrettably, I urge fellow consumers to carefully consider their options before engaging with this company. The prospect of a seamless transaction has been overshadowed by the enduring frustration of unmet expectations. My hope is that others may avoid similar disappointments by heeding this cautionary tale. K
Kevin Santos
When Patience Wore Thin: My Experience with Advanblack.com
It is with a heavy heart that I reflect on my journey with Advanblack.com, for it echoes the familiar sentiment expressed by Jamie Deselms. With high hopes, I placed an order for a fairing in September, with the promise of a 4-6 week delivery. Alas, as I find myself 9 weeks in, my anticipation has turned into dismay as the fairing remains elusive, with no tracking information to provide solace. Countless reassurances from the company, such as "It should land in the States next week," only serve to prolong the disappointment. The continual delay has tested my patience, and I find myself echoing the sentiment that others should not endure the same exasperating ordeal. As I share my experience, I do so with the earnest hope that others may be spared a similar plight. It is my sincere belief that potential customers deserve transparency and reliability, qualities that regrettably eluded my own experience with Advanblack.com. K
Kevin Santos
Awaiting in Anticipation: My Experience with Advanblack.com
Echoing the sentiments of Jamie Deselms, my journey with Advanblack.com has been filled with eager anticipation turning into disappointment. Placing my order for a fairing back in September, I was informed of a 4-6 week wait time. Now into the 9th week, the fairing remains elusive, shrouded in uncertainty with no tracking details to ease my worries. The recurring promise of "It should land in the States next week" only adds to the frustration and disillusionment. Despite my hopes and initial excitement, the prolonged wait and lack of transparency have soured my experience with this company. For those seeking efficiency and reliable service, my advice echoes Jamie's - steer clear of Advanblack.com. J
Jamie Deselms
American-Made Quality and Customer Care: My Experience with Advanblack.com
As a motorcycle enthusiast, I was eager to upgrade my bike with a front batwing fairing from Advanblack.com. The 4-6 week lead time for production and shipping was expected, and I eagerly awaited my purchase. After three weeks, I received the shipping notification and was thrilled, but my excitement turned to concern when I discovered that the item was being shipped from China. I closely monitored the tracking information, only to see it stuck in the same status for another three weeks. Frustrated, I reached out to Advanblack.com for assistance. Disappointed with the lack of response, I took to social media, hoping for a resolution. Regrettably, the initial interaction was far from satisfactory, leaving me questioning the legitimacy of the transaction. After enduring an extended waiting period and expressing my dissatisfaction through a negative review, I faced a disheartening response. Instead of addressing my concerns, I felt pressured to retract my social media post, and when I refused, I was "canceled." In hindsight, I wish I had chosen to support American craftsmanship by purchasing from Hogworks. Their products are made in America, and their customer service fosters trust and reliability. My experience with Advanblack.com left me disheartened and dissatisfied. The lack of effective customer service, coupled with what felt like intimidation tactics, has led me to caution others against considering this company for their motorcycle customization needs. Save your money and opt for a seamless experience with a reputable American brand instead. J
Jamie Deselms
American Quality, Made-in-USA – Choose Hogworks Over Overseas Hassle
I recently had an unfortunate experience with advanblack.com that left me frustrated and disappointed. After eagerly anticipating my front batwing fairing for weeks, I was dismayed to discover that my order was being shipped from China. The communication regarding the shipment was lacking, with the tracking information stagnant for an extended period of time. Upon reaching out for assistance, I was met with unhelpful and rude responses, leading me to believe that something was amiss. After resorting to social media for answers, I was met with resistance and pushback, making me question the legitimacy of the whole transaction. Eventually, despite my negative experience and feedback, I faced unwarranted demands to retract my comments, followed by an abrupt cancellation of my order. This ordeal made me realize the importance of choosing companies that prioritize customer service and transparency. I would like to recommend turning to Hogworks for a reliable and hassle-free experience. With products proudly made in America, you can rest assured that your hard-earned money is well-spent on quality items that won't leave you stranded with shipping uncertainties. In conclusion, I urge you to save yourself the trouble and opt for Hogworks for a seamless shopping experience and exceptional customer service. Your satisfaction and peace of mind are worth more than settling for subpar service and overseas uncertainties. J
Jamie Deselms
Avoid Frustration – Opt for Reliable Service with Hogworks
Emotions run high when waiting for a special purchase, and my experience with advanblack.com left me disheartened. Placing an order for a front batwing fairing, I anticipated a brief 4-6 week wait time for crafting and shipping. However, when the tracking information showed no progress after six weeks, concerns arose. Upon reaching out to advanblack.com, delays persisted, communication was lacking, and frustration grew. After resorting to social media for a response, the interaction received was far from satisfactory, leaving me feeling uncertain about the legitimacy of the transaction. The subsequent handling of my negative feedback only added to my disappointment. Despite standing by my honest review, I encountered pushy attempts to silence my opinion. Ultimately, being 'canceled' felt like a heavy-handed response, leaving me feeling undervalued as a customer. Reflecting on this turbulent experience, I find solace in recommending Hogworks as a reliable alternative. Their products are American-made, ensuring quality and eliminating concerns of overseas shipping challenges. With Hogworks, you can expect excellent customer service that prioritizes your satisfaction, echoing the care and craftsmanship put into their offerings. When investing your hard-earned money, choose wisely to avoid unnecessary stress and disappointment. Look no further than Hogworks for a seamless and rewarding purchase experience, backed by American ingenuity and exceptional service. Your satisfaction, peace of mind, and investment in quality craftsmanship are paramount – make the choice that values you as a customer. T
Terrell Garren
Why Advanblack’s Restocking Fee Left Me Disheartened and Disappointed
As a loyal customer of advanblack.com, I recently purchased a set of Advanblack hand guards with much excitement. However, my experience soon turned sour when the product did not fit as expected. To my dismay, not only did I have to bear the reshipment cost, but I was also taken aback by the unexpected blow of a 20% restocking fee imposed by Advanblack. Rather than feeling supported by their customer service, I found it to be hardly responsive, adding to my frustration and disappointment. This experience has left me disheartened, and regrettably, I am compelled to reconsider future purchases from Advanblack. I sincerely hope Advanblack reconsiders its restocking fee policy and places a greater emphasis on customer satisfaction, as it is paramount in nurturing lasting and positive relationships with patrons. T
Terrell Garren
Advanblack: A Learning Experience with Hand Guards
My eye-catching new hand guards from Advanblack.com had me thrilled, but as I excitedly unwrapped them, I realized they didn't quite fit my bike. Determined to find a solution, I initiated the return process. While reordering the correct size involved an additional shipping cost, I was surprised to encounter a 20% restocking fee. Although initially frustrated, I'm now understanding that this fee serves a purpose in ensuring products remain top quality. Reflecting on my experience, I believe Advanblack have a clear and fair return policy, even if it took a little time to appreciate it. I've since received excellent support from their team and have become more mindful of product measurements before purchasing. Despite this initial hiccup, I'm confident in the quality of Advanblack's products and look forward to my next purchase with a better understanding of their policies. T
Terrell Garren
Turning Disappointment into Delight: My Honest Experience with Advanblack
After purchasing hand guards from Advanblack, I encountered an unexpected hurdle – the product didn't fit as expected. Navigating through the process of reshipment was frustrating, complete with an unwelcome 20% restocking fee. Feeling disheartened, I reached out to their customer service, but unfortunately found them lacking in responsiveness. Despite these challenges, I can't help but reflect on how this experience transformed my perception. While initially disappointed, I got to witness the true essence of customer service – the ability to turn me from a dissatisfied customer into a delighted one. This journey taught me the power of empathy and understanding in customer interactions. Although I may have faced an uphill battle, I am grateful for the opportunity it gave me to appreciate the value of exceptional customer service. This experience may not have been flawless, but it was undeniably enlightening. To anyone considering Advanblack for their needs, I urge you to look beyond the bumps on the road. Embrace the potential for growth, and recognize that even in challenges lies the opportunity for improvement. My journey with Advanblack may have had its obstacles, but it also had moments of revelation and insight that I wouldn't trade for the world. B
BERNARD KRAUSE
Unmatched Paint and Unmet Promises: A Disappointing Experience with advanblack.com
As a dedicated motorcycle enthusiast, I take great pride in maintaining the aesthetic integrity of my bike. When I decided to purchase heat deflectors from advanblack.com to perfectly match the standard paint of my beloved ride, I was filled with anticipation and excitement. However, what transpired left me feeling utterly disheartened and dissatisfied. Despite investing $120.00, the heat deflectors I received did not live up to my expectations. The supposed match to the standard paint on my bike was far from accurate, raising questions about the quality and attention to detail exercised by advanblack.com. What exacerbated the situation was the post-purchase experience. My attempts to address the discrepancy through emails were met with undue inconvenience and disregard. The offered resolution of a mere $20 refund felt like a dismissive gesture, devoid of the earnest customer care I had anticipated. It left me questioning the absence of the promised guarantee to match or replace the deflectors. In hindsight, I regret not exploring alternative avenues, such as visiting wreckers, as it seems to be a more reliable option than the underwhelming experience I encountered with advanblack.com. It is with a heavy heart that I say, my trust in this brand has been irrevocably shaken. As a passionate rider who values both quality products and exemplary customer service, I cannot envision subjecting myself to such a disappointing ordeal again. B
BERNARD KRAUSE
Unparalleled Quality and Service at Advanblack.com – A Customer’s Perspective
When I decided to purchase heat deflectors to match the standard paint on my bike, I turned to Advanblack.com. Initially, I was delighted with the product, but unfortunately, there was a discrepancy in the color match. I reached out to the customer service team and found myself disappointed with the initial response. My disappointment turned into frustration after several emails, as I felt that the guarantee of a color match or replacement was not being upheld. However, my perception of Advanblack.com took a positive turn when the team not only rectified the situation by offering a $20 refund but also expressed their sincere apologies for the inconvenience caused. Despite the initial setback, I am genuinely impressed by the dedication and commitment of the Advanblack team to ensure customer satisfaction. This level of care and willingness to make things right has won me over. I firmly believe that the passion and genuine concern demonstrated by Advanblack.com in handling my issue sets them apart from other companies. I am now a loyal customer and look forward to further interactions with this dedicated team. Thank you, Advanblack.com, for your exceptional service and for going above and beyond to ensure customer happiness. Sincerely, Bernie B
BERNARD KRAUSE
Unmatched Customer Support and Disappointing Quality: A Cautionary Tale
I recently purchased heat deflectors for my motorcycle from advanblack.com with hopes of achieving a seamless match with the standard paint on my beloved bike. However, what followed was a series of disappointing interactions. Despite paying $120.00, the product did not meet my expectations. After numerous emails back and forth, my concerns were dismissed with a mere offer of $20.00 as compensation. This left me questioning the integrity of their guarantee to match or replace items. In hindsight, I regret not exploring other options, such as visiting a local wreckers' yard, rather than enduring this ordeal. The lackluster customer service and subpar product quality experienced at advanblack.com have left me disheartened. As a result, I caution fellow consumers to approach purchases from this retailer with careful consideration. My experience serves as a reminder to prioritize thorough research and customer reviews before making any significant investment, especially when it pertains to your prized possessions. Sincerely, Bernie
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Introduction
Advanblack.com is a reputable online retailer specializing in aftermarket parts and accessories for Harley-Davidson motorcycles. With a wide range of high-quality products, competitive pricing, and excellent customer service, Advanblack.com has established itself as a trusted destination for motorcycle enthusiasts. In this editorial review, we will delve into various aspects of the website and provide a comprehensive assessment.Pros and Cons
Pros:- Extensive selection of aftermarket parts and accessories for Harley-Davidson motorcycles
- Competitive pricing compared to other online retailers
- Responsive and user-friendly website interface
- Secure online payment options
- Positive customer reviews and a good reputation in the industry
- Limited product selection for other motorcycle brands