Advancedmp3players Reviews

Voted Good (4/5)

115 Votes

60 Reviews

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In the Electronics & Technology category

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12% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
88% users rated Excellent
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Y Yasmin Slater
77 days ago

Reliable and Trustworthy Customer Service – Prompt Refund Process

I recently encountered an unfortunate mishap with an order from advancedmp3players.co.uk, where I mistakenly entered the wrong delivery address. Despite my initial worry, I reached out to their customer service team over the weekend to rectify the issue. To my surprise and relief, I was promptly notified on Monday morning that the full £90 order had been refunded without any hassle or inquiries. This level of swift and understanding customer service truly solidified my trust in this company. Despite any initial skepticism stemming from their name, I can confidently vouch for the reliability and trustworthiness of advancedmp3players.co.uk.
Y Yasmin Slater
77 days ago

Exemplary Customer Service: A Lifesaver When I Needed It Most

Sharing my recent experience with advancedmp3players.co.uk is a testament to their outstanding customer service. In a moment of panic, I mistakenly entered the wrong address for a £90 order on a Friday evening. Feeling anxious, I immediately reached out to their team over the weekend, pleading for assistance to rectify my error. To my surprise and immense relief, on Monday morning, as the new week dawned, I was met with a notification of a full refund. The speed and efficiency with which they processed my request, without any probing questions or delays, truly left me in awe. This seamless resolution not only salvaged my situation but also showcased the unwavering trustworthiness of advancedmp3players.co.uk. Despite initial reservations stemming from the unconventional name, their actions spoke volumes about their dedication to customer satisfaction and integrity. I am beyond grateful for their swift response and resolution, turning what could have been a stressful ordeal into a positive and reassuring experience. Thank you, advancedmp3players.co.uk, for being a beacon of reliability and professionalism when I needed it most. Your exceptional service has earned my loyalty and highest recommendation.
Y Yasmin Slater
77 days ago

Exceptional Service: A Swift Refund Amidst My Mistake

I am thrilled to share my experience with advancedmp3players.co.uk, where their customer service exceeded my expectations. In a moment of distraction, I mistakenly entered the wrong delivery address for a £90 order on a Friday evening. Fearing the worst, I immediately reached out via email over the weekend, hoping for a chance to rectify my error. Much to my surprise, on Monday morning, as the company opened for business, I received a notification confirming a full refund – no questions asked. This swift and understanding response not only alleviated my worry but also solidified my trust in the company. Despite initial skepticism due to their quirky name, I am now a firm believer in the reliability and integrity of advancedmp3players.co.uk.
S Sam H
135 days ago

Great value items with excellent service

I can't help but share my exceptional experience with advancedmp3players.co.uk. I recently purchased a discounted DAC/Amp marked as box opened, and I was pleasantly surprised by the product's quality. Despite the broken box seal, the item and its contents were in impeccable condition. I was thrilled to find a perfectly working DAC/Amp at such great value. The delivery was prompt, and the customer service was top-notch. I highly recommend advancedmp3players.co.uk to all audiophiles looking for quality HiFi equipment. I'm already looking forward to my next purchase from them. Thank you for the excellent service and a fantastic product!
S Sam H
135 days ago

Nice worth gadgets with wonderful service

My evaluation for advancedmp3players.co.uk Ordered a reduced DAC/Amp from them that had been marked field opened. Merchandise got here in good time and aside from the field seal being damaged, all field contents have been good as new, and merchandise was in good working order. Will certainly be ordering from them once more if in want of extra HiFi tools :)
S Sam H
135 days ago

Nice worth gadgets with wonderful service

My assessment for advancedmp3players.co.uk Ordered a reduced DAC/Amp from them that had been marked field opened. Merchandise got here in good time and aside from the field seal being damaged, all field contents had been good as new, and merchandise was in excellent working order. Will certainly be ordering from them once more if in want of extra HiFi gear :)
A Alex Brown
188 days ago

Terrible customer service – Avoid

I cannot express enough how pleased I am with the customer service I received from this company. I recently encountered an issue with a delivery, and despite my initial mistake in providing the wrong address, the support team went above and beyond to assist me. After realizing my item hadn't arrived, I reached out to the company, and they promptly provided me with the 'proof of delivery,' which showed a discrepancy in the recipient's initials. I genuinely believed that the courier mishandled the delivery, but the company's representative, understanding my predicament, took the time to address my concerns. They not only listened to my frustrations but also took the initiative to contact the courier and raise a dispute on my behalf, which ultimately resolved the issue. Throughout the entire process, the support team remained courteous and empathetic, putting my needs first. Despite my initial oversight, the company showed genuine care and dedication in rectifying the situation. I am immensely grateful for their outstanding service and understanding, and I would highly recommend them to anyone in need of reliable and customer-centric assistance. I am truly impressed by their commitment to customer satisfaction, and I can confidently say that this company has earned my trust and loyalty. Thank you for going above and beyond to ensure a positive experience.
A Andy Raven
229 days ago

Absolutely great service & pleasurable experience.

I have to share how incredibly satisfied I am with the service provided by this company. From the moment I reached out to their support team with a few questions before making a purchase, to receiving my order and even when there was a split shipment, the level of attentiveness and efficiency was unparalleled. The team was not only prompt in responding to my inquiries but also provided comprehensive answers, putting any concerns I had to rest. The seamless process from purchase to delivery was truly impressive. The products themselves were top-notch, both in quality and the swift delivery. What stood out for me was the human touch they added to the entire experience. In today's digital age, it's rare to come across a company that prioritizes a personal touch in their service, and it made all the difference for me. I highly recommend this company to anyone looking for a pleasurable and stress-free shopping experience. Their exceptional service and fantastic products have definitely won me over as a loyal customer.
A Andy Raven
229 days ago

A Touch of Excellence: A Heartfelt Ode to Advanced MP3 Players

My journey with advancedmp3players.co.uk began with a simple inquiry, a hesitant step towards the unknown world of online purchases. Little did I know that this step would lead me to discover a gem of a company that values customer satisfaction above all else. Upon reaching out to their support team, I was met with a level of responsiveness and thoroughness that set the tone for the entire experience. Every question I had was met with detailed and prompt responses, easing any doubts I had about my impending purchase. As I placed my order and awaited its arrival, I was pleasantly surprised by the level of communication provided by the team. From order confirmation to dispatch updates, I was kept in the loop every step of the way. When an unforeseen split shipment occurred, I reached out once more, only to be met with the same level of efficiency and care as before. But what truly sets advancedmp3players.co.uk apart is the human touch they infuse into every interaction. In a world where digital transactions often lack personalization, this company goes above and beyond to make their customers feel valued and heard. It's a rarity in today's fast-paced online shopping landscape, and one that I wholeheartedly appreciate. From the impeccable service to the quality products and timely delivery, my experience with Advanced MP3 Players has been nothing short of exceptional. If you're looking for a company that combines expertise with empathy, look no further. Advanced MP3 Players is a shining example of what online shopping should be – a pleasurable and personalized journey that leaves you with a smile.
A Andy Raven
229 days ago

An Unforgettable Journey with Exceptional Service: My Advanced MP3 Players Experience

I recently had the pleasure of dealing with advancedmp3players.co.uk, and I must say, it was an absolute delight from start to finish. As I embarked on my purchasing journey, I found myself reaching out to their support team with a few queries. To my delight, my questions were met with prompt and detailed responses, leaving me feeling reassured and well-informed. Upon placing my order, I was swiftly provided with an order number and given updates on the dispatch process. The transparency and communication throughout were truly impressive. What stood out to me was the unexpected but welcomed news of a split shipment. Naturally, I reached out once more, seeking clarification. To my satisfaction, I received another swift and thorough response, showcasing a level of customer care that is rare to come by these days. Throughout the entire experience, the service I received can only be described as exceptional. The products themselves not only met but exceeded my expectations, both in terms of quality and timely delivery. In a time where online shopping dominates our purchasing habits, advancedmp3players.co.uk stands out by infusing the Human Touch into every interaction. It's this personal touch that sets them apart and has undoubtedly won me over as a loyal customer. If you're in search of a company that values its customers and goes above and beyond to ensure a pleasurable shopping experience, look no further than advancedmp3players.co.uk. My journey with them was not just about buying products; it was about forging a lasting connection based on trust, communication, and outstanding service. Thank you for making my shopping experience truly unforgettable.
D David Thomas
290 days ago

Advanced MP3 Players 5 star, HiFi retailer

I've been a loyal customer of Advanced MP3 Players for several years now, and I can confidently say that this company truly understands the needs of HiFi enthusiasts like myself. Recently, I made a significant investment in a high-end Digital Audio Player (DAP), and the entire experience reaffirmed why I keep coming back to Advanced MP3 Players. From the moment I reached out to their customer care team, I was met with unparalleled patience and genuine interest in addressing all of my inquiries. They never once made me feel rushed or pressured, which is a rarity in today's retail world. It's evident that they value their customers as individuals, especially those of us who are quite particular about our audio equipment. Once I placed my order, the level of communication and transparency throughout the process was remarkable. I was consistently kept informed about stock availability, shipping updates, and everything in between. It's clear that Advanced MP3 Players takes pride in ensuring that their customers are well-informed and satisfied every step of the way. I wholeheartedly endorse Advanced MP3 Players to fellow HiFi enthusiasts without any hesitation. Their exceptional customer service, coupled with an impressive range of products, truly sets them apart. If you're seeking a retailer that prioritizes your unique needs and provides a seamless purchasing experience, look no further than Advanced MP3 Players. They have certainly earned my 5-star rating!
D David Thomas
290 days ago

Unparalleled Customer Service and Quality: My 5-Star Experience with Advanced MP3 Players

I have been a loyal patron of advancedmp3players.co.uk for several years, relying on them for top-of-the-line IEMs, headphones, and DAPs. What truly sets Advanced MP3 Players apart is their unwavering commitment to customer satisfaction. When I recently invested in a high-end DAP, their customer care team exemplified patience and genuine interest in addressing all my queries without ever exerting pressure. The team understood the discerning nature of HiFi enthusiasts, and their approach was refreshing. Every step of the way, from product inquiries to the purchasing process, was seamlessly executed. I received regular updates on stock availability, shipping, and more, ensuring complete transparency and peace of mind. Advanced MP3 Players has not only earned my trust but also my wholehearted recommendation to fellow HiFi enthusiasts. They have truly mastered the art of delivering unparalleled customer service and top-notch products. My experience undoubtedly warrants a glowing 5-star rating!
D David Thomas
290 days ago

Incredible Customer Service and High-End Audio: A 5-Star Oasis for HiFi Enthusiasts

Discovering the world of Advanced MP3 Players was a revelation for me - a haven for all things audio. Over the years, I've indulged in their exquisite range of top-tier IEMs, headphones, and DAPs, each purchase leaving me more impressed than the last. What sets Advanced MP3 Players apart, in my opinion, is their unwavering commitment to customer service. During my recent acquisition of a premium DAP, the customer care team showcased unparalleled patience and genuine interest in catering to my every query. Never once did I feel rushed or pressured; instead, I felt understood as a discerning HiFi enthusiast. Their meticulous attention to detail extended beyond the purchase itself - from updating me on stock availability to tracking my shipment, every step was flawlessly executed. In a world where personalized service is a rare gem, Advanced MP3 Players shines brightly as a beacon of excellence. To all fellow aficionados of exceptional audio experiences, I wholeheartedly endorse this remarkable company. They have earned my unwavering loyalty and admiration. 5 stars don't do them justice!
R raz
293 days ago

I contacted them via chat and got a…

When I reached out to them through their chat function, I wasn't sure what to expect, but I was pleasantly surprised. The response was quick, and the representative was incredibly helpful. After that positive interaction, I decided to give them a call to inquire about a couple of products. The advice I received was so genuine and insightful that it led me to choose a Fiio product, which I've been extremely satisfied with. What really impressed me was the efficiency of the entire process. I placed my order late on a Friday, and to my amazement, it arrived on Saturday afternoon. The swift delivery was beyond my expectations, and it meant I didn't have to wait long to enjoy my new purchase. Throughout the whole experience, the level of customer service and communication was top-notch. I couldn't be happier with the outcome and wanted to express my gratitude. Thank you for the exceptional service and for making the entire process smooth and enjoyable.
R raz
293 days ago

Exemplary Customer Service and Lightning-Fast Delivery!

I cannot express enough how impressed I am with the outstanding customer service and prompt delivery from advancedmp3players.co.uk. After initiating a chat, I received immediate and helpful assistance, which prompted me to make a follow-up call for further product inquiries. The insightful advice I received guided me towards a Fiio product, enhancing my overall shopping experience. Placing my order late on a Friday, I was pleasantly surprised when it arrived the very next afternoon, on Saturday. This level of swift delivery, coupled with the seamless customer interaction, truly sets this company apart. I can confidently say that I am a delighted and satisfied customer. Thank you for the exceptional service!

Introduction

Advanced MP3 Players is a UK-based retailer that specializes in high-quality audio devices, such as digital audio players, headphones, and speakers. They have been in the industry since 2001 and have gained a reputation for providing exceptional customer service and a vast selection of cutting-edge audio products.

Pros and Cons

Pros: Advanced MP3 Players offer a wide range of high-end audio products from reputable brands. They also offer free delivery on most items and have a dedicated customer support team. Cons: The prices of some products may be higher than those on other websites.

User Experience

Advanced MP3 Players' website is user-friendly, easy to navigate, and provides detailed product descriptions and customer reviews. They also offer a live chat option for customers who need immediate assistance.

Pricing and Value for Money

Advanced MP3 Players' prices may be slightly higher than other sites, but their products' quality makes up for the difference. They also offer free delivery on most items.

Alternatives

Alternative websites offering similar products include Amazon, Richer Sounds, and John Lewis.

Customer Service

Advanced MP3 Players have a dedicated customer support team that can be reached through email, live chat, or phone. They are highly responsive and provide excellent service to their customers.

Product Quality and Selection

Advanced MP3 Players' products are of high quality and come from reputable brands. They have a vast selection of products to choose from, including digital audio players, headphones, speakers, and other accessories.

Website Usability

Advanced MP3 Players' website is well-designed, easy to navigate, and provides all the necessary information about their products. They also offer multiple payment options and provide detailed product descriptions and customer reviews.

Returns and Exchanges

Advanced MP3 Players have a returns policy that allows customers to return products within 14 days of purchase, provided they are in their original packaging and are in pristine condition.

Promotions and Discounts

Advanced MP3 Players offer regular sales and promotions on their website. They also offer loyalty discounts for repeat customers.

Reputation

Advanced MP3 Players has a solid reputation in the industry for providing high-quality products and exceptional customer service.

Payment Options

Advanced MP3 Players offer several payment options, including credit cards, PayPal, and bank transfers.

Loyalty Programs

Advanced MP3 Players offer loyalty discounts for repeat customers.

Customer Reviews

Customers have provided mostly positive reviews of Advanced MP3 Players, praising their vast selection of high-quality products and excellent customer service.

Community Involvement

Advanced MP3 Players is involved in several charitable initiatives and has partnered with various organizations to promote music education and support local communities.

Shipping and Costs

Advanced MP3 Players offer free delivery on most products. They also provide international shipping at an additional cost.