"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content." Read More
Advanced MP3 Players is a UK-based retailer that specializes in high-quality audio devices, such as digital audio players, headphones, and speakers. They have been in the industry since 2001 and have gained a reputation for providing exceptional customer service and a vast selection of cutting-edge audio products.
Pros and Cons
Pros: Advanced MP3 Players offer a wide range of high-end audio products from reputable brands. They also offer free delivery on most items and have a dedicated customer support team.
Cons: The prices of some products may be higher than those on other websites.
User Experience
Advanced MP3 Players' website is user-friendly, easy to navigate, and provides detailed product descriptions and customer reviews. They also offer a live chat option for customers who need immediate assistance.
Pricing and Value for Money
Advanced MP3 Players' prices may be slightly higher than other sites, but their products' quality makes up for the difference. They also offer free delivery on most items.
Alternatives
Alternative websites offering similar products include Amazon, Richer Sounds, and John Lewis.
Customer Service
Advanced MP3 Players have a dedicated customer support team that can be reached through email, live chat, or phone. They are highly responsive and provide excellent service to their customers.
Product Quality and Selection
Advanced MP3 Players' products are of high quality and come from reputable brands. They have a vast selection of products to choose from, including digital audio players, headphones, speakers, and other accessories.
Website Usability
Advanced MP3 Players' website is well-designed, easy to navigate, and provides all the necessary information about their products. They also offer multiple payment options and provide detailed product descriptions and customer reviews.
Returns and Exchanges
Advanced MP3 Players have a returns policy that allows customers to return products within 14 days of purchase, provided they are in their original packaging and are in pristine condition.
Promotions and Discounts
Advanced MP3 Players offer regular sales and promotions on their website. They also offer loyalty discounts for repeat customers.
Reputation
Advanced MP3 Players has a solid reputation in the industry for providing high-quality products and exceptional customer service.
Payment Options
Advanced MP3 Players offer several payment options, including credit cards, PayPal, and bank transfers.
Loyalty Programs
Advanced MP3 Players offer loyalty discounts for repeat customers.
Customer Reviews
Customers have provided mostly positive reviews of Advanced MP3 Players, praising their vast selection of high-quality products and excellent customer service.
Community Involvement
Advanced MP3 Players is involved in several charitable initiatives and has partnered with various organizations to promote music education and support local communities.
Shipping and Costs
Advanced MP3 Players offer free delivery on most products. They also provide international shipping at an additional cost.
Review Title: Great support from official distributor
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Review Description: Bought a Fiio UTWS5 from them in September last year and had problems getting it to charge, then one of the charging pins failed. This was replaced with a new item without any fuss. Then a week ago the replacement failed in exactly the same way. I was worried they might complain about having to replace it twice, but there was no problem at all. They quickly sent it back, this time with a different charging case that works fine. Friendly and professional, and a great example of why it's a good idea to buy from an official distributor.
Review Description: Stellar customer support/service from AMP3. Thanks to Linda!Wonderful products and great prices.I highly recommend these guys!
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Reviewer Name: Rob B
Review Submission Date: 2023-01-09
Review Title: Fantastic
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Review Description: A great company - many thanks to Chris for all your help. Great communication, highly professional and a great buy.
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Reviewer Name: David Briggs
Review Submission Date: 2023-01-05
Review Title: Just received my FIIO FD1 in ear…
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Review Description: Just received my FIIO FD1 in ear monitors. At £60 they are a bargain but at £40 (opened box-look unused) they are a steal. Almost feel guilty. Amazed at sound quality for the price. Far better than my Beyer Soulbryds that lasted 6 months and as good as my Shure SE425 (before I stepped on them!) that cost nearly 3 times the price. Great Comms too. Will now be my go-to store for all things MP3 and headphones, DAC etc.
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Reviewer Name: Fission Chips
Review Submission Date: 2022-12-12
Review Title: Absolutely fabulous company..!!
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Review Description: Absolutely fabulous company..!!Buy with peace of mind :)Ordered some iem's from them with quick delivery option (courier). A tiny little hiccup due to me not them and they still got them out and to me in record time! Can I just say a huge thank you to Linda also!! Super quick response to any questions or queries.As I said at the start, buy with 100% peace of mind. Great items, super quick delivery, even quicker response by customer services. Simply put, perfection... Thank you!!Take care and a happy festive season to all at Advanced
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Reviewer Name: Simeon Brundell
Review Submission Date: 2022-10-02
Review Title: Excellent aftersales service
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Review Description: Ordered Fiio Bluetooth Adapter - worked for 5 months then stopped charging - Advanced Mp3 Players answered my email quickly and arranged for replacement to be sent out within week - excellent aftersales service
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Reviewer Name: matthew saul
Review Submission Date: 2022-06-20
Review Title: Very good experience
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Review Description: Very good experience. Helpful, friendly and just a great company to deal with, fast delivery and happy with the product
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Reviewer Name: john ward
Review Submission Date: 2022-05-24
Review Title: ***** Star Service ..Excellent
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Review Description: What a fantastic company to deal with. My item dispatched and delivered with 48hrs. Thank you so much.
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Reviewer Name: Zqa
Review Submission Date: 2022-05-04
Review Title: Awesome
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Review Description: Bought a fiio k9 pro off them via amazon and my product arrived new, fully functional and on time. The lady on their CS team was really helpful and informed me that they were selling the newer ESS version even though the amazon listing were still advertising the older AKM.Thank you!
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Reviewer Name: AWHG
Review Submission Date: 2022-04-07
Review Title: Ordered a FiiO BTA30 Pro at 10pm…
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Review Description: Ordered a FiiO BTA30 Pro at 10pm Saturday and unlike other customers I knew it wouldn't be processed till Monday morning. Processed Monday, received on Tuesday, very fast delivery, working great, cheaper than Amazon and not feeding big tech.Site name seems dodgy but company is legit, would recommend. Oh and check your spam if you order, my spam filter wrongly filtered my email.