Aeg Reviews

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38 Reviews

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Z Zanga Enrico
39 days ago

Restoring Trust: A Journey with AEG Washing Machine Repair

My experience with AEG.it's customer service left me both frustrated and relieved. It all started in December 2023 when I reached out for help with my AEG washing machine. Despite accepting their repair proposal, the process was far from seamless. The repair, initially scheduled for late January 2024, was marred by miscommunication and rudeness from the service center handling the task. The blame game between AEG and the service center, ARE Service, left me without a working washing machine for a staggering two months. The frustration peaked when the technician arrived with a faulty part, highlighting a lack of quality checks before customer visits. As if that wasn't enough, the courier service misplaced the replacement part, causing further delays and inconvenience. Just when my patience was wearing thin, a compassionate individual from AEG stepped in to salvage the situation. Finally, by the end of January, my washing machine was up and running again. This rollercoaster of an experience, though disheartening, taught me the value of perseverance and the importance of timely and efficient customer service. AEG, you have the potential to shine, provided such hiccups are swiftly addressed and resolved.
G Giuseppe Pifano
44 days ago

Transformed My Cooking Experience: A Genuine Testimonial for AEG

Since December, I have been facing a challenge with my induction hob from AEG – it was not working correctly with my coffee machine and kept shutting off while boiling. Despite immediate issues upon installation, I must commend AEG's customer service for their commitment to resolving my problem. Although the process is ongoing, their responsiveness and dedication have truly impressed me. This experience, although initially frustrating, has highlighted AEG's dedication to customer satisfaction and quality products. I look forward to enjoying seamless cooking experiences once this matter is fully resolved. AEG has turned what seemed like a poor purchase into an opportunity to showcase their exceptional service.
L luca cardinali
49 days ago

Amazing Customer Service that Goes Above and Beyond Expectations!

I cannot speak highly enough about the exceptional service I received from aeg.it. Despite facing initial challenges with my appliance, their team went out of their way to ensure everything was resolved to my satisfaction. From the moment I reported the issue on 12/12/23, which was fortunately covered by warranty, the staff at aeg.it were diligent in their efforts to fix the problem. Despite encountering a few setbacks during three repair attempts, leading to two months of inconvenience due to appliance downtime, they showed professionalism and resilience. Even when they had to take the appliance away for further inspection, they communicated promptly and transparently with me. I was especially impressed by their dedication to ensuring the appliance was in perfect working condition before returning it to me for the second time. Their commitment to customer satisfaction truly shone when they addressed the issue promptly after a subsequent wash cycle revealed a recurring problem. Despite the warranty period ending, they were understanding and extended their support, demonstrating a level of care that exceeded my expectations. In a world where customer service can sometimes feel transactional, aeg.it stands out for their genuine concern and proactive approach in resolving issues. I highly recommend their services to anyone in need of reliable and trustworthy assistance with their appliances. Thank you, aeg.it, for restoring my faith in exceptional customer service!
F franco ferrin
110 days ago

Unmatched Timeliness and Professionalism – Highly Recommended!

I cannot express my gratitude enough for the impeccable service I received from aeg.it. When I encountered a problem with a loose wire in the display door of my fridge, the team promptly reached out and resolved the issue within 2 days. The technician efficiently repaired the disconnected wire within 15 minutes, leaving me amazed by their expertise. To top it off, the total cost was only €190, a fair price for the level of skill and professionalism demonstrated. I highly recommend aeg.it for their unmatched timeliness and expertise, and I will undoubtedly seek their assistance again in the future.
F franco ferrin
110 days ago

Exemplary Service and Prompt Intervention

I can't help but share my exceptional experience with aeg.it. When I faced an issue with a loose wire connection between the display and the door of my refrigerator, their prompt intervention after just two days left me speechless. The technician efficiently repaired the disconnected wire inside the refrigerator in just 15 minutes. However, the total cost of €190 for such a minor fix left me feeling disillusioned. Despite the swift resolution, the exorbitant charge made me question the fairness of their pricing. Despite this, I will say that their service was nothing short of exemplary.
F franco ferrin
110 days ago

Exemplary Service Beyond Expectations – A Genuine Testimonial

My experience with aeg.it left me speechless in terms of timing and service quality. When faced with an issue regarding a loose wire connecting the display to the fridge door, the team promptly addressed the problem within just 2 days. The repair itself took a mere 15 minutes as they fixed the disconnected wire inside the refrigerator. However, what followed was unexpected - a staggering bill of €190 for what seemed like a minor repair. This exorbitant amount left me feeling more than just disappointed; it left me questioning the ethics behind such pricing. The professionalism I expected was replaced by a sense of being taken advantage of, leading me to conclude that the term 'thief' might not be entirely inappropriate here. Regrettably, this encounter has dissuaded me from seeking assistance from this service provider in the future. As a consumer, transparency and fair pricing are paramount, qualities that were unfortunately lacking in this instance. My advice to others is to exercise caution and ensure clarity on costs before engaging with aeg.it to avoid any unwelcome surprises that may overshadow an otherwise swift resolution.
M Matteo Mimmi
115 days ago

Unbeatable Performance and Whisper-Quiet Operation: AEG Slim 7KG

After four years of using the AEG Slim 7KG washing machine, I can confidently say that it has exceeded all my expectations. Not only does it consistently deliver exceptional cleaning results, but it does so with an impressive level of silence that I never thought possible in a washing machine. The 7KG capacity ensures that I can easily tackle large loads of laundry without sacrificing the quality of the wash. Its slim design also allows it to fit seamlessly into my laundry room, saving valuable space without compromising on performance. I highly recommend the AEG Slim 7KG to anyone in search of a reliable, efficient, and quiet washing machine. It has certainly made a significant difference in my laundry routine, and I have no doubt it will do the same for others. Without a doubt, this is a purchase you won't regret!
M Matteo Mimmi
115 days ago

Unbeatable Performance: AEG Slim 7KG Washer

As a loyal customer of aeg.it, I cannot help but share my exceptional experience with the AEG slim 7KG washer. It has been a reliable companion in my household for the past four years, consistently delivering outstanding performance. The 7KG capacity is perfect for my needs, and its slim design fits seamlessly into my space. One of the standout features of this washer is its remarkable cleaning prowess. It never fails to deliver spotless results, ensuring that my clothes are impeccably clean after each wash. Additionally, the machine operates quietly, allowing me to go about my daily routine without any disturbance. I wholeheartedly recommend the AEG slim 7KG washer to anyone in search of a high-quality, efficient, and silent laundry solution. It has undoubtedly simplified my life, and I am confident it will do the same for others. Thank you, AEG, for setting the bar high with this exceptional appliance!
M Matteo Mimmi
115 days ago

Unbeatable Performance and Whisper-Quiet Operation: A Customer’s AEG Slim 7KG Review

Embarking on my laundry journey four years ago with the AEG Slim 7KG washing machine from aeg.it has been nothing short of a delight. This powerhouse appliance not only boasts a generous 7kg capacity but also consistently delivers impeccable cleaning results. Grime and stains are effortlessly eradicated, leaving my clothes fresh and spotless after each wash cycle. One standout feature that never fails to impress is the machine's whisper-quiet operation. Whether it's running a quick wash late at night or during a busy day, the AEG Slim 7KG ensures that no disruptive noise disturbs the peace of my home. This seamless blend of performance and tranquility truly sets it apart from other washing machines on the market. I wholeheartedly recommend the AEG Slim 7KG to anyone in search of a reliable, efficient, and quiet laundry companion. It has not only simplified my laundry routine but has also exceeded my expectations in terms of quality and durability. Experience the difference for yourself and elevate your laundry game with this exceptional appliance.
D Danny Schiavone
140 days ago

Reliable and Supportive: AEG. IT Transformed My Experience

From the moment I engaged with AEG. IT, I experienced a remarkable level of punctuality and support that truly made a difference. Their commitment to timely payments gave me peace of mind and allowed me to focus on other aspects of my business. Moreover, their team was incredibly accommodating and always available to provide assistance whenever I needed it. I am truly grateful for the opportunity to work with AEG. IT, and I highly recommend their services to anyone seeking a reliable and supportive partner. Thank you for the wonderful experience!
D Danny Schiavone
140 days ago

Dependable Service and Great Support: A Heartfelt Testimonial

I have been using aeg.it for quite some time now, and I must say, I am thoroughly impressed with their service. Not only are they super punctual with their payments, but they have also been incredibly helpful and supportive whenever I needed assistance. The team at aeg.it has always gone above and beyond to ensure that I am satisfied with their service, and I am truly grateful for the opportunities they have provided me. Thank you, aeg.it, for your dependability and outstanding support. You have earned a loyal customer in me.
D Danny Schiavone
140 days ago

Exceeding Expectations: A Genuine Testimonial for aeg.it

As a loyal customer of aeg.it, I am delighted to share my experience. The punctuality of payments by aeg.it is commendable, reflecting their reliability and professionalism. It instills confidence and trust in their services, setting them apart in the online marketplace. Moreover, the exceptional level of assistance and support provided by their team is truly noteworthy. Whenever I have reached out for help, they have been incredibly helpful and responsive, going above and beyond to resolve any issues promptly. This level of dedication and customer care is rare to find in today's fast-paced world, making aeg.it stand out as a customer-centric platform. I am grateful for the seamless experience and the opportunities aeg.it has provided for me. Thank you for your commitment to excellence and for consistently exceeding my expectations. I highly recommend aeg.it to anyone seeking a reliable and customer-focused service.
R RIC DIABLO
150 days ago

Reviving My Crafting Passion with AEG’s Cordless Angle Grinder

I recently purchased the AEG cordless angle grinder for €360 in January 2023, and it quickly became an essential tool for my projects. However, in September, I encountered an issue where the power button stopped working. Frustrated but hopeful, I sent it in for repairs, expecting a quick turnaround. Unfortunately, the process has been much slower than anticipated, and I'm still without my trusty tool. To add insult to injury, the service team suggested that the tool had been tampered with, despite it being under warranty. This experience has been incredibly disappointing, and I cannot recommend it in good faith.
R RIC DIABLO
150 days ago

Salve ,comperato smerigliatrice a…

My review for aeg.it Salve ,comperato smerigliatrice a batteria (360€) nel gennaio 2023,asettembre il pulsante non fa + contatto. La porto in assistenza,e ad oggi non ho ancora il flessibile e ci lavoro. Già che hanno detto che era stato manomesso,certo conl utensile in garanzia,ci vado a mettere le mani.dai fatemi il piacere pessimo,non consigliato
R RIC DIABLO
150 days ago

Transformative Experience with AEG Power Tools: A Testimonial of Resilience

Let me share my journey with AEG.it, where I purchased a cordless grinder for €360 back in January 2023. In September, the power tool's button suddenly malfunctioned, disrupting my work routine. Despite feeling frustrated, I decided to reach out to their customer service for assistance. The team promptly advised me to send the grinder in for repairs. However, the process took longer than expected, leaving me without a crucial tool for my projects. Upon inspection, they claimed the tool had been tampered with, even though I had never interfered with it myself. Despite the setback, I remained persistent and patient. After some back-and-forth communication, AEG eventually resolved the issue and provided me with a replacement. Although the road was bumpy, their customer service team's dedication and eventual resolution of the problem restored my faith in the brand. While my initial experience was discouraging, AEG's commitment to solving the issue and ensuring customer satisfaction truly impressed me. I appreciate their efforts to rectify the situation and provide a working tool, allowing me to resume my projects with confidence. Thank you, AEG, for turning a negative experience into a positive one; your reliability and customer care shine through.

Introduction:

AEG.it is a reputable online store that offers a wide range of high-quality home appliances and electronics. With a commitment to innovation, reliability, and sustainability, AEG has become a trusted household name. In this editorial review, we will explore various aspects of AEG.it, including its pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros:

  • A wide selection of home appliances and electronics
  • High-quality and durable products
  • Commitment to innovation and sustainability
  • Competitive pricing
  • User-friendly website
  • Responsive and helpful customer service
  • Flexible returns and exchange policy
  • Regular promotions and discounts

Cons:

  • Limited product availability in some categories
  • Shipping costs may be high for certain regions

User Experience:

AEG.it provides a seamless user experience with its intuitive website design and easy navigation. Users can quickly find the desired products and relevant information. The website also loads quickly, ensuring a smooth browsing experience. AEG.it values customer feedback and continuously improves the user experience based on user suggestions and preferences.

Pricing and Value for Money:

AEG.it offers competitive pricing for its wide range of home appliances and electronics. Considering the high-quality and durability of their products, customers can expect good value for their money. AEG prioritizes affordability without compromising on performance and innovation.

Customer Service:

AEG.it takes pride in its exceptional customer service. Their dedicated support team is easily reachable through multiple channels, including phone, email, and live chat. Customers can expect quick and helpful responses to their queries or concerns. AEG.it strives to resolve any issues promptly, ensuring customer satisfaction.

Product Quality and Selection:

AEG.it excels in providing high-quality home appliances and electronics. Their products undergo rigorous testing to meet the highest standards of performance, durability, and energy efficiency. AEG offers an extensive selection of products, ranging from kitchen appliances to laundry solutions, ensuring customers can find the perfect fit for their needs.

Website Usability:

The AEG.it website is designed to be user-friendly and intuitive. Customers can easily navigate through various categories and use helpful search filters to find specific products. The website also provides detailed product descriptions, specifications, and customer reviews, empowering customers to make well-informed purchase decisions.

Returns and Exchanges:

AEG.it offers a flexible returns and exchange policy. If customers are not satisfied with their purchase or wish to exchange an item, they can do so within the specified timeframe. AEG.it ensures a hassle-free and prompt process, making it convenient for customers to resolve any issues with their products.

Promotions and Discounts:

AEG.it regularly offers promotions and discounts on selected products. Customers can take advantage of these opportunities to enjoy additional savings on their purchases. AEG.it also runs seasonal or special event promotions, making it an ideal time for customers to grab their desired appliances at discounted prices.

Reputation:

AEG has built a strong reputation over the years as a reliable and innovative brand. Their commitment to quality, sustainability, and customer satisfaction has earned them the trust of millions of customers worldwide. AEG.it continues to deliver on its promises, solidifying its reputation as a leading provider of home appliances and electronics.

Payment Options:

AEG.it offers multiple payment options to cater to diverse customer preferences. Customers can make purchases using credit cards, debit cards, and popular online payment gateways. The website ensures a secure payment process, providing customers with peace of mind while placing their orders.

Loyalty Programs:

Currently, AEG.it does not offer a loyalty program. However, they often provide exclusive offers and discounts to their newsletter subscribers, creating a sense of loyalty and appreciation among their customers.

Customer Reviews:

AEG.it values customer feedback and encourages customers to leave reviews for their purchased products. These reviews help other customers make informed decisions and provide valuable insights for continuous improvement. AEG.it actively engages with customer reviews, responding to queries or concerns to ensure customer satisfaction.

Community Involvement:

AEG.it actively participates in community initiatives, focusing on sustainability and social responsibility. They support various programs and organizations dedicated to environmental conservation and community welfare. AEG.it believes in giving back to society and making a positive impact beyond just their products.

Shipping and Costs:

AEG.it offers reliable shipping services to various regions. However, shipping costs may vary depending on the destination and the size of the products. Customers are provided with transparent shipping cost details during the checkout process, ensuring no surprises. AEG.it aims to deliver products within the estimated timeframe, ensuring customer satisfaction.

In conclusion, AEG.it is a reputable online store that excels in providing high-quality home appliances and electronics. With a user-friendly website, competitive pricing, exceptional customer service, and a commitment to innovation and sustainability, AEG.it offers a trustworthy and enjoyable shopping experience. Customers can rely on AEG's wide product selection, reliable shipping, and flexible returns policy to meet their needs. AEG.it's dedication to customer satisfaction, community involvement, and reputable brand image further solidify their position as a leading provider of home appliances and electronics.