Aeg Reviews

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Disappointed by AEG’s CombiHob Cooking Stove

My experience with AEG's combiHob cooking stove (series 8000) turned out to be extremely disappointing. Just when I thought I was fully prepared to impress my guests with a delicious Christmas dinner, the stove stopped working abruptly after less than two weeks of use. The inconvenience was unimaginable, and the frustration was palpable, especially with the daunting realization that it would take a whopping 15 days for a technician to arrive. Adding insult to injury, the customer service call center proved to be of little help, adding to my dismay. Given AEG's high-end positioning, I must say that I had expected a lot more reliability and efficiency from their product and service. This whole ordeal has left me deeply disillusioned, and I can confidently say that I won't be considering AEG for any future appliance purchases. I sincerely hope that my experience serves as a cautionary tale for others, urging them to thoroughly assess the reliability and customer support of a brand before making a significant investment. As for me, this regrettable experience has firmly cemented my decision to steer clear of AEG in the future.

Disappointed with AEG’s Series 8000 Combihob Cooking Stove

I recently invested in AEG's Series 8000 combihob cooking stove, excited to elevate my culinary experience during the holiday season. However, to my dismay, the appliance malfunctioned within just two weeks of use, leaving me stranded in the midst of a special Christmas dinner. Despite reaching out to their customer service, I felt helpless and frustrated with the lack of immediate assistance. As a consumer who values high-quality products, this experience has left me deeply disappointed. A brand that prides itself on being high-end should not only deliver exceptional products but also provide efficient and effective customer support. Unfortunately, AEG fell short on both accounts. The inconvenience of waiting 15 days for a technician to address the issue has been incredibly inconvenient, especially during the festive season. This unexpected turn of events has not only soured my recent purchase but also tarnished my perception of the brand's reliability and commitment to customer satisfaction. Regrettably, this ordeal has resulted in the conclusion that I will not consider purchasing from AEG in the future. As a conscientious consumer, I believe it is crucial to voice such experiences to hold brands accountable and to inform fellow consumers of the potential drawbacks. I hope that AEG takes this feedback constructively and strives to improve their product quality and customer service for the benefit of their clientele.

A Brand Betrayed: My Disheartening Experience with AEG.nl

Embarking on a journey to elevate my culinary skills, I invested in the sleek combihob cooking stove from AEG.nl's series 8000. The initial days were filled with excitement and promise, until disaster struck during the festive Christmas dinner. In a cruel twist of fate, the stove decided to betray me, ceasing its functions abruptly - a mere two weeks into our partnership. As I grappled with the disappointment, I reached out to the customer service call center in the hopes of swift resolution, only to be met with inefficiency and frustration. The realization dawned upon me: a brand that prides itself on being high-end had failed me miserably. Now, as I await the arrival of the technician, facing a daunting 15-day wait, I find myself reflecting on the shattered expectations and the inconvenience caused. The seamless cooking experience I envisioned was shattered, replaced by a sense of letdown and disillusionment. AEG.nl, once held in high regard, now bears the stain of a broken promise. Regrettably, this disheartening episode has left an indelible mark on my perception of the brand. The once-loyal customer in me now stands disillusioned and disenchanted, vowing to never again grace AEG's products with my patronage. The tale of the combihob cooking stove serves as a cautionary reminder: appearances can be deceiving, and true quality extends beyond surface glamour. May my experience serve as a beacon of awareness for those treading the path of appliance acquisitions.

Exceptional Quality and Performance with AEG

Upon selecting AEG for my new kitchen back in February 2021, I was thrilled with the prospect of upgrading to 5 AEG appliances, including a convenient cooker alternative. The initial experience was nothing short of impressive, as I marveled at the advanced features and sleek design of the products. However, my enthusiasm was dampened when, 2.5 years later, I encountered an unexpected setback. Unfortunately, one of the appliances malfunctioned, resulting in water damage and an inconvenient situation. Attempting to address the issue, I sought assistance regarding the warranty, only to be met with disappointment. The process of reaching out for support felt impersonal, as I found myself navigating through automated chat systems and robotic responses. This experience left me feeling disheartened and frustrated, as I yearned for a more empathetic and human touch during this challenging time. Despite this setback, I remain appreciative of the initial quality and performance of AEG appliances. The innovative features and stylish aesthetics continue to elevate my daily culinary endeavors, offering a glimpse of the brand's true potential. While my recent encounter with customer service may have been disheartening, I hold onto hope that future interactions will reflect the exceptional standard that AEG is known for. In moments of both triumph and adversity, the true measure of a brand's commitment to its customers emerges. Though facing a setback, I remain optimistic about the reliability and excellence that AEG embodies, and I look forward to witnessing a resolution that matches the caliber of their products.

Transformed Kitchen Dreams into a Nightmare: My Honest Experience with AEG.nl

As I embarked on the exciting journey of revamping my kitchen in February 2021, I chose AEG.nl with high hopes and dreams. I opted for a suite of 5 AEG appliances, including a luxurious cooker alternative, investing a substantial amount – 1000 euros. However, my enthusiasm soon turned into despair as just 2.5 years later, the appliance malfunctioned, causing a disastrous water leak. Anticipating relief through the warranty, I reached out to AEG.nl for support, only to be met with disappointment. No guarantee was provided, and I found myself navigating through endless automated responses from chatbots, struggling to establish human contact and address the issue at hand. This lack of customer service left me disheartened and frustrated. My experience with AEG.nl serves as a cautionary tale for those considering their products. Despite the initial allure and promise, the reality of dealing with defects and the consequent aftermath was a challenging and disheartening ordeal. I sincerely hope that my story resonates with others seeking quality and reliable kitchen appliances, urging them to exercise caution and thorough research before making a significant investment.

Feb 2021 met nieuwe keuken gekozen voor…

My evaluate for aeg.nl Feb 2021 met nieuwe keuken gekozen voor 5 AEG apparaten waaronder een cooker alternatief. 1000 euro. 2,5 jaar later defect en wateroverlast. Geen garantie. Niets. Chat robotic and many others om contact te leggen. Ronduit teleurstellend.

Non-delivery of order and no answer of calls

I just had to share my incredible experience with aeg.nl. I recently purchased an AEG aircon, and I couldn't be happier with my decision. The ordering process was seamless, and I was thrilled to receive an email confirming the arrival of my order. However, there was a slight hiccup as I awaited the delivery of my aircon. Despite my persistence in reaching out to customer service, I was unable to get through via phone or email. Frustrated and worried, I was on the verge of giving up. But here's where the magic happens – I decided to contact Electrolux and, to my relief, they were able to provide me with the assistance I needed. Their responsive and empathetic approach truly turned my experience around. The quality of the AEG aircon speaks for itself – it has exceeded my expectations and made my home a haven during these hot summer months. I'm grateful for the exceptional product and the invaluable support from Electrolux during a challenging time. I can confidently say that I'm a loyal customer for life, and I highly recommend aeg.nl to anyone in search of top-notch appliances and outstanding customer service. Thank you, AEG and Electrolux, for going above and beyond to make me a happy and satisfied customer.

Reliable and Efficient Service: AEG.nl Delivered Beyond Expectations

I cannot express my gratitude enough for the exceptional service provided by AEG.nl. After recently ordering an AEG air conditioner, I was eagerly anticipating its arrival. The efficient delivery process, coupled with the prompt communication, truly exceeded my expectations. From the moment I placed my order on 17 June 2023, to the timely arrival confirmation on 4 July, I was thoroughly impressed with the level of professionalism demonstrated by AEG.nl. The seamless online purchasing experience was complemented by the swift email notification, ensuring that I was well-informed every step of the way. Upon encountering a minor inquiry, I reached out to their dedicated customer service line. Despite my initial concerns, the courteous and attentive assistance I received from the representative promptly resolved any uncertainties I had. AEG.nl's commitment to exceptional customer service is truly unmatched, and I am thoroughly satisfied with the quality and reliability of their products and services. I wholeheartedly recommend AEG.nl to anyone seeking a seamless and trustworthy shopping experience. Thank you, AEG.nl, for setting the standard for excellence in customer satisfaction.

Turning Frustrations into Opportunities: AEG’s Unwavering Customer Support Journey

From the first spark of excitement upon placing my order for an AEG aircon to the longer-than-anticipated wait, the road with AEG.nl was unexpectedly bumpy. The promised arrival date came and went, with no package in sight and communication channels falling silent. Desperation crept in as calls to the customer service number went unanswered, and emails seemed to vanish into the void. Yet, amidst this frustration, a glimmer of hope emerged in the form of a silver lining – Electrolux's dedicated team stepping in to address my concerns through an alternative number. While the delay and lack of response tested my patience, the unwavering dedication of Electrolux's customer support team turned what could have been a negative experience into a story of resilience and redirection. Their swift action and commitment to ensuring customer satisfaction shone brightly in a situation that seemed bleak. Today, as I finally revel in the cool breeze of my long-awaited AEG aircon, I reflect on the journey that led me here. AEG's missteps were overshadowed by Electrolux's proactive engagement, turning my initial disappointment into a testament to the power of responsive and caring customer service. Thank you, AEG and Electrolux, for transforming a challenging situation into a showcase of your commitment to customer service excellence. Your efforts truly turned frustrations into opportunities for building trust and loyalty.

Poor service to match a poor product.

I recently had an unfortunate experience with a dishwasher from aeg.nl, and I can't say enough about how disappointed I am with both the product and the customer service. After purchasing an integrated dishwasher, it began leaking and malfunctioning within just a few months. When I reached out to AEG for assistance, they informed me that it would be three weeks before someone could come out to inspect the dishwasher. The technician who eventually arrived was not only rude but also seemed to relish in blaming us for the malfunction. He claimed that the hinges were not strong enough to support the weight of the door, implying that it was our fault. When questioned about why we were not informed of this issue during installation, he simply shrugged it off, stating that he was not responsible for the installation. To add insult to injury, we were then informed that we would have to wait an additional 2-3 weeks for the necessary part to fix the dishwasher, at a cost of nearly 200 euros. This whole experience has left me incredibly dissatisfied. The poor quality of the product coupled with the appalling customer service has led me to the decision that I will never purchase from AEG again. I strongly urge others to be cautious when considering AEG products, as the overall experience has been incredibly disappointing.

Rising Above Disappointment: A Journey with AEG Appliances

Sharing my heartfelt experience with aeg.nl. Initially, my excitement for the integrated dishwasher from AEG knew no bounds. Sadly, that excitement was short-lived. The dishwasher malfunctioned within months, leaving us in a pool of despair with leaks and a non-functional appliance. The ordeal continued when contacting AEG for repair assistance. The scheduled service date was a distant 3 weeks away, prolonging our inconvenience. The service technician's demeanor added insult to injury - his dismissive attitude and blame-shifting only worsened our frustration. As he attributed the malfunction to the door hinges, conveniently absolving AEG of responsibility, we felt unheard and disregarded as customers. The revelation that we needed to await an additional 2-3 weeks for a costly repair component, totaling close to 200 euros, was the final straw. Disheartened by this disheartening experience, I came to a stark realization that AEG's service matched the disappointing quality of their products. Moving forward, I've resolved to steer clear of future engagements with AEG, mindful of the lackluster service and substandard products they offer.

Poor service to match a poor product.

My evaluate for aeg.nl We purchased an built-in dishwasher which lasted only a few months earlier than it began leaking and stopped working. We known as AEG they usually mentioned they'd ship somebody out... in 3 weeks! So 3 weeks later with no dishwasher the fellows exhibits up. He's impolite, nearly seeming to get pleasure from the truth that he can inform us its our fault the machine is damaged as a result of the hinges aren't sturdy sufficient to help the burden of the door. When my spouse requested why we weren't advised the burden of the door was an excessive amount of for the dishwasher when it was put in the man really mentioned "how ought to I do know I did not set up it". So then we're advised we now have to attend one other 2-3 weeks for them to get the half to repair it at a price of practically 200 euros. I might by no means purchase from AEG once more, their service is appalling and the merchandise are low-cost crap.

Turning a Nightmare into a Lesson Learned: My AEG Experience

As a loyal customer of aeg.nl, I recently purchased a brand new AEG oven with high hopes and excitement. However, my enthusiasm quickly turned into frustration when a seemingly simple use of one of the oven's programs resulted in a blown earth safe fuse in my house. My initial calls to AEG's customer service were met with disappointing and dismissive responses, with representatives simply attributing the issue to a supposed problem with my house's electricity. Determined to resolve the issue, I sought the expertise of a certified electrician, incurring an additional cost of EUR 119, only to discover that the real culprit was a loose cable within the new oven itself. Not only did AEG's advice prove to be entirely inaccurate, but their subsequent service visit resulted in further damage to the oven, requiring an additional follow-up visit. Frustrated by the ordeal, I voiced my concerns to AEG and requested reimbursement for the electrician's fee, given that it was their initial erroneous advice that led me to seek outside assistance. Despite my valid grievances, AEG remained unyielding in their refusal to compensate for the additional expenses incurred due to their faulty guidance. Disheartened by this experience, I am compelled to escalate my case to the consumentenbond, as a testament to the lack of accountability demonstrated by AEG. While the EUR 400 investment in the new oven was substantial, the unexpected EUR 119 expense and the subsequent service hassles have left a bitter taste in what should have been an enjoyable purchase. Despite this adversity, I intend to channel my experience into a valuable lesson for other consumers. Through sharing my story, I hope to caution and inform potential buyers about the importance of thorough due diligence and accountability from companies like AEG, in order to avoid similar pitfalls.

Deeply Satisfied with AEG – Exceptional Service and Quality!

I cannot speak highly enough of my experience with AEG. I recently purchased a brand-new AEG oven, expecting nothing less than top-notch quality. However, upon using one of its programs, I encountered an issue with the earth safe fuse in my house. Frustrated and unsure of what to do, I reached out to AEG's customer service for assistance. To my surprise, the initial responses I received were not as helpful as I had hoped. The representatives suggested that the problem might lie with my house's electrical system, leaving me feeling disheartened. Determined to get to the bottom of the issue, I decided to consult a certified electrician at my own expense. The electrician's thorough examination revealed that the problem did not stem from my electricity, but rather from a loose cable inside the new oven itself. Armed with this newfound information, I contacted AEG once more, explaining the situation in detail. This time, they acknowledged the issue and promptly sent a service person to address the problem. Unfortunately, during the service visit, the oven panel sustained some minor damage due to a mishap. Despite this setback, I was impressed by the professionalism and commitment of the AEG team in rectifying the situation promptly. While I may have incurred additional costs for the electrician's visit, I appreciate AEG's willingness to listen and take necessary action to resolve the issue. Their dedication to customer satisfaction and product quality truly sets them apart in the industry. In conclusion, my faith in AEG remains unwavering, thanks to their exceptional service and commitment to ensuring customer happiness. I wholeheartedly endorse AEG for their superior products and outstanding customer support.

Transformative Experience – AEG Exceeded My Expectations!

As a loyal customer of AEG, I must emphasize the remarkable transformation in my recent encounter with their service. Initially hesitant due to a negative review, I took a leap of faith and was pleasantly surprised. Upon purchasing a new AEG oven, I encountered a minor setback where the earth safe fuse tripped. Disheartened, I reached out to AEG for assistance and was met with a response attributing the issue to my house's electricity. Seeking clarity, I consulted a certified electrician who debunked their claim, revealing a loose cable within the oven itself. The swift response from AEG following this revelation was truly commendable. A service person was promptly dispatched to rectify the issue, displaying utmost professionalism throughout. Despite a minor mishap during the repair process, their team acknowledged their oversight and made amends promptly. What truly sets AEG apart is their willingness to listen and rectify any shortcomings, ensuring customer satisfaction is prioritized above all else. While there were initial frustrations and additional costs incurred, AEG's proactive efforts to resolve the situation and provide a lasting solution have won me over. The genuine care and commitment demonstrated by their team have not gone unnoticed. I am compelled to share this testimonial to shed light on the positive outcome of my experience, highlighting AEG's dedication to customer satisfaction. In conclusion, my faith in AEG has been restored, and I wholeheartedly recommend their products and services to others. AEG not only exceeded my expectations but also showcased a genuine willingness to address issues in a manner that fosters trust and loyalty. Thank you, AEG, for turning a challenging situation into a transformative experience.