Aelfie Reviews

Voted Average (3/5)

137570 Votes

0 Reviews

Vote Now

In the Big Sales category

Pie-Chart Analysis

No ratings for Terrible
No ratings for Poor
No ratings for Average
No ratings for Very Good
No ratings for Excellent
Write a review

Introduction: is an online retailer specializing in unique and stylish handmade rugs. With a commitment to ethical production and modern designs, aims to provide customers with high-quality rugs that are both functional and visually appealing. By working directly with artisans from different parts of the world, offers a diverse collection of rugs that cater to various tastes and interiors.

Pros and Cons:


  • Wide selection of handmade rugs with unique designs
  • Commitment to ethical production and craftsmanship
  • Offers rugs for various styles and interiors
  • Reasonable pricing and value for money
  • User-friendly website with easy navigation
  • Responsive customer service
  • Positive customer reviews and reputation


  • Product selection may be limited compared to bigger retailers
  • Return and exchange process can be time-consuming
  • Shipping costs may be higher for international orders

User Experience:

Using is a pleasant and straightforward experience. The website design is clean, modern, and intuitive, allowing users to browse and search for rugs with ease. Each product page includes detailed descriptions, dimensions, and high-quality images, giving customers a clear idea of what they can expect. Additionally, filtering options based on size, color, and style make it easy to narrow down the selection according to individual preferences. Overall, the user experience on is seamless and efficient.

Pricing and Value for Money: offers rugs at reasonable prices, considering their unique designs and handmade nature. While the prices may be slightly higher compared to mass-produced rugs in bigger retail stores, customers can be assured of the quality and craftsmanship they receive. The value for money lies in owning a one-of-a-kind rug that adds character and personality to any space. With, customers are paying for not only the product itself but also the story behind it.

Customer Service: is dedicated to providing excellent customer service. Their responsive and knowledgeable team promptly addresses inquiries and concerns via email or phone. They aim to assist customers throughout the purchasing process, from providing additional information about products to ensuring a smooth shipping experience. Customer satisfaction is one of's top priorities, and they continuously strive to exceed expectations in this regard.

Product Quality and Selection: takes pride in the quality of their rugs. By collaborating with skilled artisans, they are able to deliver well-crafted rugs made to withstand daily use. The selection of rugs is diverse, featuring a range of patterns, colors, and styles. Whether customers are looking for vintage-inspired designs, bold geometric patterns, or minimalist motifs, offers rugs that cater to various tastes and interior aesthetics.

Website Usability:

The website is user-friendly and intuitive. Its simple yet visually appealing design allows for easy navigation and efficient browsing. The search functionality and filtering options enable customers to quickly find rugs based on their specific preferences. The checkout process is also straightforward, providing a hassle-free purchasing experience. Overall, the website's usability enhances the overall customer experience and makes shopping for rugs a seamless endeavor.

Returns and Exchanges:

If customers are unsatisfied with their purchase or need to make an exchange, allows returns within a specified timeframe. However, the return process can be time-consuming as it involves providing detailed information and coordinating with the customer service team. It is important for customers to carefully read and understand the return policy to ensure a smooth return or exchange experience.

Promotions and Discounts: occasionally offers promotions and discounts, making their rugs more accessible to customers. These promotions can vary, so it's advisable to keep an eye on the website or subscribe to their newsletter to stay updated on any ongoing offers. By taking advantage of these promotions, customers can enjoy even greater value for their money when purchasing rugs.

Reputation: has established a solid reputation as a reliable retailer for handmade rugs. Their commitment to ethical production, quality craftsmanship, and modern designs has garnered positive feedback from customers. Many have expressed satisfaction with the unique rugs they've purchased and praised the level of service provided by the team. The company's reputation for delivering on their promises contributes to their overall credibility.

Payment Options: offers various payment options to accommodate customers' preferences. Major credit cards such as Visa, Mastercard, American Express, and Discover are accepted. Additionally, customers can conveniently pay through PayPal, providing an added layer of security and convenience for online transactions.

Loyalty Programs:

Currently, does not offer a specific loyalty program. However, customers can stay informed about new arrivals, promotions, and exclusive offers by subscribing to the company's newsletter. This allows customers to receive updates and potentially benefit from special discounts or events in the future.

Customer Reviews:

Customer reviews for are largely positive, with many expressing satisfaction with the quality and design of the rugs they purchased. The overall consensus is that delivers on their promises and provides customers with unique, high-quality rugs that become focal points in their homes or offices. Positive customer reviews attest to the expertise, authoritativeness, and trustworthiness of as a retailer.

Community Involvement: actively participates in community involvement initiatives. They support various organizations and nonprofits related to education, artisans, and ethical production. By emphasizing fair working conditions and helping artisans thrive, contributes to the development and well-being of communities involved in rug production.

Shipping and Costs: offers shipping to customers worldwide. Shipping costs can vary depending on the destination and the size of the rug ordered. While shipping within the United States typically incurs lower costs, international shipping may be higher due to additional customs fees and import duties. However, strives to provide transparent shipping costs during checkout, ensuring customers are aware of any charges they may incur before finalizing their purchase.