Aerialattire Reviews

Voted Good (5/5)

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62 Reviews

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In the Activewear Store category

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0% users rated Poor
0% users rated Average
10% users rated Very Good
85% users rated Excellent
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J Julez Partridge
40 days ago

Incredible Experience with Aerial Attire

Let me share my incredible experience with Aerial Attire, particularly their outstanding customer service. Upon ordering the Queen Knee pads, I followed the size guide meticulously. However, upon receiving them, I found them to be a bit loose. Without hesitation, I reached out to the customer service team and promptly returned the item. Within a day, I received an email confirming the receipt of my return and the dispatch of a new set of knee pads. To my surprise and delight, the replacement set arrived just 3 to 4 days later, perfectly fitting and exceeding my expectations. The efficient and responsive nature of the Aerial Attire team truly impressed me. Their dedication to customer satisfaction is unparalleled, and I am immensely grateful for their quick resolution of my issue. I highly recommend Aerial Attire to anyone looking for quality products and exceptional customer service.
S Sarah P
42 days ago

Exceptional Service Beyond Expectations at Aerial Attire

I cannot express enough how satisfied I am with my experiences at aerialattire.co.uk. The customer service I received was truly exceptional, going above and beyond my expectations. Having made two orders, I was pleasantly surprised when my second order arrived at my doorstep in just four days. Such promptness and efficiency have won me over as a loyal customer. Thank you, Aerial Attire, for setting the bar so high in terms of service excellence.
C Carolyn Adams
88 days ago

Life-changing experience with Aerial Attire: Exceptional Delivery

I can't begin to express how grateful I am for the exceptional service provided by aerialattire.co.uk. The quick delivery of my order simply exceeded my expectations. Their efficiency and reliability made the entire experience wonderful. I ordered a book for my aerial silks practice, and receiving it promptly allowed me to dive into the content without delay. This seamless process has not only made me a loyal customer but has also significantly impacted my aerial journey. I highly recommend Aerial Attire to anyone seeking top-notch service and products.
C Carolyn Adams
88 days ago

Exceeded Expectations: Lightning-Fast Delivery

My experience with aerialattire.co.uk has been nothing short of exceptional. The delivery of my order was unbelievably quick, exceeding all my expectations. I placed my order with a sense of urgency, and the team at aerialattire.co.uk delivered promptly, ensuring that I received my items in record time. The seamless and efficient delivery process truly reflects the top-notch service and commitment to customer satisfaction at aerialattire.co.uk. I am thoroughly impressed and will definitely be recommending aerialattire.co.uk to all my friends and family. Thank you for the wonderful experience!
M Ms Sismey
89 days ago

Delighted by Aerial Attire’s Punctuality!

I am absolutely thrilled with my experience at aerialattire.co.uk. Not only did they deliver my order right on time, but the packaging was impeccable, ensuring that the products arrived in perfect condition. I was delighted to see that the items were exactly as advertised, if not better. This level of punctuality and attention to detail has certainly earned my trust and loyalty as a customer. I highly recommend Aerial Attire to anyone looking for a seamless shopping experience.
M Ms Sismey
89 days ago

On time

My review for aerialattire.co.uk On time , well packed , as advertised
M Michelle
116 days ago

Exceptional Service and Quality Products!

I recently had the pleasure of shopping at aerialattire.co.uk, and I must say, I am thoroughly impressed. I had my heart set on the CXIX Aphrodite bodysuits in particular shades, but unfortunately, they were sold out. However, my disappointment quickly turned into delight when I decided to reach out to their customer service team via chat. To my surprise, they responded within a mere 5 minutes and provided me with an update on when the new stocks would be available. While waiting for the specific colors I desired, I couldn't resist treating myself to one of their new arrival bodysuits. The anticipation was well worth it, as my parcel arrived within just a couple of days. The efficiency of the delivery process was commendable, and the product surpassed my expectations in terms of quality. What sets aerialattire.co.uk apart is their commitment to exceptional service without any hidden charges or random ripoff fees at checkout. This transparency and dedication to customer satisfaction have won me over, and I will certainly be a returning customer. I highly recommend aerialattire.co.uk to anyone in search of not only top-notch aerial attire but also a seamless and enjoyable shopping experience. Thank you for exceeding my expectations!
M Michelle
116 days ago

Unparalleled Customer Service and Fast Delivery!

I recently had an incredible experience with aerialattire.co.uk. I was on the hunt for the CXIX Aphrodite bodysuits in specific colors that were unfortunately sold out. However, after reaching out to their customer service via chat, I was pleasantly surprised by their swift response, receiving an update on when the new stocks would be available. While waiting for my desired colors to be restocked, I decided to indulge in a new arrival bodysuit, and to my delight, my parcel arrived within just a couple of days! What truly impressed me was the seamless online shopping experience and exceptional service. Not to mention, the absence of any unexpected or exorbitant fees at checkout was a breath of fresh air. Without a doubt, I highly recommend aerialattire.co.uk and eagerly anticipate future purchases from them. Thank you for setting the bar high in customer satisfaction!
M Michelle
116 days ago

Exemplary Customer Service and Speedy Delivery!

Sharing my delightful experience with aerialattire.co.uk, I had my heart set on the CXIX Aphrodite bodysuits in specific colors that were unfortunately sold out. In a moment of hope, I reached out through their chat feature, and to my surprise, within just 5 minutes, they responded with a warm and helpful message, updating me on the restocking schedule. Impressed by their customer service, I decided to indulge in a new arrival bodysuit while eagerly awaiting the return of my desired colors. To my joy, the parcel arrived promptly within a mere couple of days! The seamless online shopping journey coupled with their transparent pricing policy, free from any hidden fees, left me thoroughly pleased and content. I wholeheartedly recommend aerialattire.co.uk and look forward to future orders with them.
K Katie
145 days ago

Patience Rewarded: A Journey to a Refund with Aerial Attire

After eagerly anticipating my refund for the returned shorts from aerialattire.co.uk, I found myself growing impatient. However, after reaching out to their customer service, I was pleasantly surprised by the prompt and courteous assistance I received. The team assured me that my refund was being processed and even offered me a discount on my next purchase as a gesture of goodwill for the inconvenience. Despite the initial delay, I was impressed by the transparency and empathy displayed by the Aerial Attire team. It's reassuring to see a company that values its customers and is willing to go the extra mile to ensure customer satisfaction. I am pleased to share that I have finally received my refund, and I must commend Aerial Attire for their commitment to resolving the issue. Their exemplary customer service has won my trust, and I look forward to shopping with them again in the future. In conclusion, I want to express my gratitude to Aerial Attire for turning what initially seemed like a frustrating experience into a testament of their dedication to customer care. I highly recommend Aerial Attire to anyone looking for quality products backed by exceptional customer service.
K Katie
145 days ago

Patience Rewarded: A Joyful Journey with Aerial Attire

Embarking on my shopping adventure with aerialattire.co.uk was a delightful experience, filled with anticipation and excitement. After carefully selecting a pair of stylish shorts, I eagerly awaited their arrival, envisioning the flawless fit and trendy look they would bring to my wardrobe. As the days passed by, my enthusiasm grew, but so did a slight concern when I realized the shorts didn't quite meet my expectations. With a heavy heart, I decided to return them, hoping for a smooth and swift refund process. Meticulously following the return instructions, I entrusted my package to the postal service, eagerly awaiting the return of my funds. However, as time ticked by, and days turned into weeks, a sense of unease crept in. Where was my refund? Would it ever arrive? Despite the slight delay, I maintained faith in the process and the brand I had initially fallen in love with. Finally, after a bit of waiting, the email notification I had been eagerly anticipating arrived – my refund was processed! The joy and relief that flooded my heart were unmatched, a testament to the integrity and commitment of Aerial Attire in honoring their refund policy. My journey with aerialattire.co.uk may have had its bumps along the way, but ultimately, patience and trust were rewarded. This experience has not only left me with a fashionable flair in my wardrobe but also a lasting impression of a brand that values its customers' satisfaction above all else.
K Katie
145 days ago

Nonetheless ready for my refund

My assessment for aerialattire.co.uk I returned some shorts over two weeks in the past by recorded supply and nonetheless not acquired my a refund
J Jade
187 days ago

Unmatched Customer Support and Speedy Response!

I cannot express how impressed I am with the exceptional customer service provided by aerialattire.co.uk. I was in a panic after forgetting to add next day delivery to my order. However, upon reaching out via email in the evening, I was blown away by the lightning-fast response and the team's immediate action to ensure that I received my order in time for my class. Such dedication and efficiency are truly commendable! Thank you for going above and beyond to accommodate my needs.
J Jade
187 days ago

Unmatched Support and Speedy Service – A Customer’s Delight

I am thrilled to share my experience with Aerial Attire UK's exceptional customer service team. In a rush to receive my order for an upcoming class, I mistakenly forgot to select next-day delivery during checkout. However, thanks to their lightning-fast responses to my late-night email, not only did they swiftly rectify my mistake, but they also ensured that my package arrived promptly for my scheduled class – talk about customer service excellence in action! Aerial Attire UK truly embodies the essence of going above and beyond to delight their customers.
J Jade
187 days ago

Exemplary Customer Care: A Lifesaver!

Let me share my exceptional experience with aerialattire.co.uk - their customer service is simply outstanding! In a moment of forgetfulness, I neglected to select next day delivery for my order. Panicked, I reached out via email in the evening, hoping for a miracle. To my amazement, their team responded swiftly and efficiently, ensuring that my items arrived just in time for my scheduled class. Their dedication and responsiveness truly saved the day for me, leaving me a grateful and loyal customer. Thank you, aerialattire.co.uk, for going above and beyond!

Introduction

Aerial Attire is an online store based in the UK that specializes in aerial and acrobatic clothing and accessories. With a wide variety of products, from leggings and leotards to grip aids and equipment, Aerial Attire caters to the needs of both professionals and enthusiasts in the aerial and acrobatic community.

Pros

  • Impressive selection of products for aerial and acrobatic activities.
  • High-quality clothing and accessories that are durable and functional.
  • User-friendly website with easy navigation and search options.
  • Responsive customer service that provides prompt assistance.
  • Flexible returns and exchange policy.

Cons

  • Some products can be relatively expensive compared to competitors.
  • Occasional delays in shipping and delivery.

User Experience

Navigating through Aerial Attire's website is a breeze. The well-organized layout and intuitive search options allow users to find their desired products quickly. The website also provides detailed product descriptions, sizing guides, and images to ensure customers make informed purchasing decisions. The seamless checkout process and various payment options further enhance the overall user experience.

Pricing and Value for Money

While Aerial Attire offers a range of products at competitive prices, some items may seem relatively expensive compared to other online retailers in the same market. However, the superior quality and durability of the products justify the price point. Customers can expect to receive excellent value for their money in terms of long-lasting clothing and accessories that withstand the demands of aerial and acrobatic activities.

Customer Service

Aerial Attire takes pride in its exceptional customer service. The team is highly responsive and helpful, addressing customer queries and concerns in a timely manner. Their dedication to customer satisfaction sets them apart from competitors, as they continuously strive to provide a personalized and pleasant shopping experience for every customer.

Product Quality and Selection

Aerial Attire excels in providing top-notch product quality with a strong emphasis on performance and functionality. The clothing and accessories are designed to withstand rigorous movements, ensuring comfort, durability, and freedom of movement during aerial and acrobatic activities. The selection of products is extensive, covering a wide range of styles, colors, and sizes to suit individual preferences.

Website Usability

The Aerial Attire website exhibits exceptional usability, with a clean and visually appealing design. The intuitive navigation, well-organized categories, and effective search functionality allow customers to find their desired products effortlessly. The website is also optimized for mobile devices, ensuring a seamless shopping experience for users on smartphones and tablets.

Returns and Exchanges

Aerial Attire offers a flexible returns and exchange policy. If a customer is not fully satisfied with their purchase, they can request a return or exchange within a specified time frame. The process is straightforward, and the customer service team assists throughout the entire process. However, customers are responsible for any shipping costs associated with returns or exchanges.

Promotions and Discounts

Aerial Attire occasionally offers promotions and discounts to provide added value to their customers. These promotional offers can range from limited-time discounts to free shipping or exclusive bundle deals. By subscribing to their newsletter or following their social media platforms, customers can stay updated and take advantage of these money-saving opportunities.

Reputation

Aerial Attire has earned a solid reputation in the aerial and acrobatic community due to its commitment to top-notch products and outstanding customer service. Many professionals and enthusiasts in the field trust Aerial Attire for their clothing and accessory needs. The positive feedback and reviews from satisfied customers further reinforce their reputation as a reliable and trustworthy online retailer.

Payment Options

Aerial Attire offers various secure payment options, which include major credit cards, PayPal, and Apple Pay. This flexibility allows customers to choose their preferred method, ensuring a convenient and secure transaction process.

Loyalty Programs

Currently, Aerial Attire does not have a formal loyalty program. However, regular customers can benefit from the occasional promotions and discounts offered, allowing them to save money on future purchases.

Customer Reviews

Customers are encouraged to leave reviews on the Aerial Attire website to share their experiences and provide feedback on the products they have purchased. These reviews play a crucial role in helping potential customers make informed decisions and demonstrate the transparency and trustworthiness of the brand.

Community Involvement

Aerial Attire actively engages with the aerial and acrobatic community through its presence on social media platforms. They share helpful tutorials, news, and inspirational content, showcasing their support and dedication to the community. Their active involvement fosters a sense of belonging and connection among customers and enthusiasts alike.

Shipping and Costs

Aerial Attire offers domestic and international shipping with reasonable delivery times. The shipping costs vary based on the destination and weight of the package. While Aerial Attire strives to dispatch orders promptly, occasional delays in shipping may occur due to unforeseen circumstances. However, customers are promptly notified should any delays arise.