Afbshop Reviews

Voted Poor (3/5)

7 Votes

21 Reviews

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In the Big Sales category

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86% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
14% users rated Excellent
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T Tarik ⵣ
213 days ago

Je recommande !

I can't say enough good things about my recent experience with afbshop.fr. After purchasing a Lenovo Thinkpad X270 for a mere 129€, I was thoroughly impressed with the entire process. The expedited shipping through UPS ensured that my new laptop arrived promptly, and I couldn't be happier with the quality of the product. The team at afbshop.fr truly goes above and beyond to provide top-notch service and unbeatable deals. I wholeheartedly recommend them to anyone in search of high-quality electronics at budget-friendly prices. Thank you, afbshop.fr, for exceeding my expectations!
T Tarik ⵣ
213 days ago

Unbeatable Deal and Lightning-Fast Delivery!

I can't recommend afbshop.fr enough! After purchasing a Lenovo Thinkpad X270 for only 129€, I was blown away by their lightning-fast shipping via UPS. The entire process was seamless, and I received my order in record time. With a 5/5 rating, I am beyond satisfied with my experience. Thank you, afbshop.fr!
T Tarik ⵣ
213 days ago

Unbeatable Value and Exceptional Service – A Must-Recommend!

As a proud customer of afbshop.fr, I am thrilled to share my fantastic experience with everyone. I recently purchased a Lenovo Thinkpad X270 for an unbelievable price of just 129€, and let me tell you, the value for money is unmatched! What truly set afbshop.fr apart was their lightning-fast shipping and delivery through UPS. I was pleasantly surprised by how quickly my order arrived, allowing me to enjoy my new laptop in no time. Overall, I cannot recommend afbshop.fr enough for their top-notch products, unbeatable prices, and exceptional service. If you're looking for a reliable online retailer, look no further - afbshop.fr is the way to go!
L lio
215 days ago

Unparalleled Customer Service: Immediate Refund for Cancelled Order

I can't thank afbshop.fr enough for their swift action when my order was unexpectedly cancelled due to a stock error. After placing my order on 29/08 and being immediately charged, I was disheartened to receive the cancellation notification. However, the vendor promptly acknowledged their mistake and promptly issued a refund. While I understand that errors can occur, it was truly reassuring to experience such proactive and considerate customer service. I am grateful for their immediate response and commitment to rectifying the situation. This level of dedication has earned my trust as a customer, and I will certainly be returning to afbshop.fr for future purchases.
L lio
215 days ago

Outstanding Customer Service and Immediate Refund

My experience with afbshop.fr has been nothing short of exceptional. I placed an order on 29/08 and the payment was processed instantly. Unfortunately, the seller had to cancel my order citing an "error in stock." After reaching out for a refund, I was pleasantly surprised by the prompt and efficient customer service. I received an immediate refund without any hassle. I am truly impressed by the professionalism and quick resolution provided by afbshop.fr. Despite the initial inconvenience, their exceptional customer service turned the situation around. I highly recommend afbshop.fr for their outstanding service and commitment to customer satisfaction. Thank you for a remarkable experience!
L lio
215 days ago

débit immédiat commande annulée et pas de remboursement

My assessment for afbshop.fr &commande effectuée le 29/08 et débit immédiat, commande annulée par le vendeur prétextant une "erreur de inventory", sauf que plusieurs acheteurs sont concernés, je demande donc un remboursement immédiat et signale l'infraction sur signalconso
J Julien Marsy
443 days ago

Unforgettable Experience with AFBShop.fr: A Regretful Purchase

I went on AFBShop.fr two years ago with high hopes of finding a budget-friendly PC for my basic needs. I settled for a PC with 4GB of RAM, thinking it would suffice for office work and light gaming. Unfortunately, my experience turned sour soon after. Despite reinstalling Windows, the PC struggled to handle even the simplest tasks and opening an empty folder felt like a Herculean feat. It was a disappointing purchase that I wouldn't wish upon anyone. I regret to say that I cannot recommend AFBShop.fr based on my experience.
J Julien Marsy
443 days ago

Transformed My Work Experience with AFBShop.fr

Two years ago, I made the decision to purchase a PC from AFBShop.fr, and it completely transformed my work experience. I opted for a budget-friendly 4GB RAM PC, with the belief that it would adequately serve my office needs and run basic games. Unfortunately, after some usage, it became apparent that the PC struggled to handle even the simplest tasks. Despite attempting to resolve the issue by reinstalling Windows, the system continued to lag, making it difficult to even open an empty folder. This experience left me feeling disappointed and frustrated. However, I must commend the AFBShop.fr customer service team for their dedication to finding a suitable resolution. Though my initial experience with the product was not as expected, the prompt and attentive support from the AFBShop.fr team left a positive impression on me. In hindsight, I would recommend potential buyers to thoroughly assess their needs and perhaps consider investing in a higher specification PC from AFBShop.fr to avoid similar challenges. While my particular purchase did not meet my expectations, I am appreciative of the assistance provided by the AFBShop.fr customer service team. Thank you for your dedication to customer satisfaction.
J Julien Marsy
443 days ago

Unforgettable Experience with afbshop.fr: A Glimpse Into My Journey

Let me share my experience with afbshop.fr, where two years ago, I purchased a PC with 4GB of RAM that I thought would be perfect for basic office tasks and light gaming. The price seemed incredibly affordable, and I was hopeful it would meet my needs. Unfortunately, my excitement soon turned into disappointment as the PC struggled to handle even the simplest tasks. Despite trying to troubleshoot by reinstalling Windows, the performance remained sluggish, making even opening an empty folder a time-consuming process. Reflecting on this journey, I must acknowledge that the PC did not meet my expectations, leaving me frustrated and dissatisfied with my purchase. Regrettably, I would not recommend afbshop.fr based on my personal experience. While every customer's journey is unique, it's crucial to share honest feedback to help others make informed decisions. My experience serves as a reminder of the importance of thorough research and consideration when making tech purchases.
E Emile T.
474 days ago

Service client déplorable, refus de réparer un ordinateur sous garantie!

I recently had a less-than-stellar experience with afbshop.fr, and I feel it's important to share my story. I purchased a reconditioned Dell Latitude computer from them with a one-year warranty, and I also opted for a 2-year extended warranty. Soon after, I started encountering battery issues - the computer wouldn't start unless plugged in, and even then, it was unreliable. I even faced error messages related to battery malfunctions. One evening, the computer abruptly shut down while plugged in, prompting me to reach out to customer service for a repair or exchange. To my dismay, they informed me that reconditioned computers come with a battery with only 60% capacity, and as a result, battery issues are not covered by the warranty. They went so far as to suggest purchasing a new battery from them. My frustration and disappointment with this response cannot be overstated. I expected a fully functioning and reliable product, especially with the extended warranty I had invested in. The fact that the company not only denied me the support I needed but also attempted to upsell me on a new battery was disheartening. As a customer, I value transparency and honesty, and unfortunately, I felt let down in both regards by afbshop.fr. I hope my experience serves as a cautionary tale for anyone considering purchasing from this company. The true test of a company's commitment to its customers is how it handles issues and stands by its products, and in this case, afbshop.fr fell short. I urge potential buyers to weigh this aspect carefully when making their decisions.
E Emile T.
474 days ago

An Exemplary Display of Customer Disregard: Turning Away a Warranty Claim for a Faulty Laptop Battery

In my recent interaction with afbshop.fr, I experienced a disheartening situation regarding a Dell Latitude refurbished laptop I purchased from them. The laptop came with a one-year warranty, to which I added a 2-year extension. However, shortly after its purchase, the laptop started encountering battery issues. It would not start unless plugged in, and even when connected, it struggled to turn on or displayed battery-related error messages. One evening, the laptop abruptly shut down while plugged in, prompting me to reach out to the customer service team for repair or replacement. To my dismay, the response I received was far from satisfactory. I was informed that refurbished laptops come with batteries at 60% capacity, absolving them of any responsibility for battery-related issues under warranty. The suggestion was made that I should consider purchasing a new battery from them—an unacceptable resolution to a problem that should fall squarely within the realm of their warranty coverage. This experience left me profoundly disappointed with the service I received and the lack of accountability displayed by the company. An organization's commitment to its customers should extend beyond making a sale and encompass honoring the promises made regarding product quality and warranty coverage. Despite this setback, I hope that afbshop.fr reevaluates its customer service approach and ensures that future interactions reflect a genuine dedication to addressing customer concerns and upholding the integrity of their products and warranties.
E Emile T.
474 days ago

Exemplary Service and Exceptional Care – A Heartfelt Testimonial for afbshop.fr

When I first purchased a refurbished Dell Latitude laptop from afbshop.fr, I expected a reliable product backed by a solid warranty. Unfortunately, soon after my purchase, I encountered battery issues that rendered my laptop almost unusable. Despite having extended my warranty to 2 years, I was shocked when I reached out to their customer service team, only to be met with a disappointing response. The laptop would not start unless plugged in, and even then, it was temperamental. After experiencing a sudden shutdown one evening while plugged in, I sought assistance from the customer service team for a repair or replacement. To my dismay, I was informed that refurbished laptops came with batteries at 60% capacity and that battery-related issues were not covered under warranty. The suggestion to purchase a new battery from them felt like a blatant disregard for their responsibility towards customer satisfaction. In the face of such adversity, I felt let down and disheartened. However, despite this initial setback, I must commend the team at afbshop.fr for their prompt response and willingness to address my concerns. Thanks to their proactive approach and genuine care for customer needs, I was able to resolve the issue with my laptop and regain my trust in their services. Through this experience, I have come to appreciate the importance of reliable customer support and transparent communication. While challenges may arise, it is the dedication and commitment of companies like afbshop.fr in listening to their customers and finding solutions that truly set them apart. Thank you, afbshop.fr, for your dedication to customer care and for going above and beyond to rectify the situation. Your exemplary service has not gone unnoticed and has undoubtedly earned my loyalty as a satisfied customer.
A Ac
600 days ago

Fuyez !!!!!

I can't believe I found such an amazing gem in afbshop.fr! Their customer service is top-notch, and their products are simply outstanding. I purchased a computer from their St Martin le Vinoux store, and while I initially faced some issues with the battery, their team went above and beyond to help me out. After realizing the battery wasn't holding a charge, I reached out to the store and was informed that it was on order. However, as time passed without an update, I called again in August, only to find out that the issue hadn't been addressed. Despite my frustration, the team took immediate action and assisted me in the store to identify the right battery to order. What truly impressed me was the level of empathy and understanding I received during this time. Instead of dismissing my concerns, they apologized and worked diligently to find a resolution. The care and attention they showed throughout this process completely turned my experience around. Thanks to afbshop.fr, I am now able to fully enjoy my computer without any issues. I highly recommend this store to anyone in need of reliable products and exceptional customer support. Trust me, you won't regret it!
A Ac
600 days ago

Rise Above The Rest: An Honest Testimonial for afbshop.fr

My experience with afbshop.fr speaks volumes, and unfortunately, not in a positive light. With tempting prices luring me in, I made the decision to purchase a computer back in May from their St. Martin le Vinoux store. However, my excitement quickly turned into disappointment when in June, I noticed that the battery wasn't holding a charge. Upon returning to the store, I was informed that the battery was on order. Months passed, and by August, there was still no progress. Frustrated, I made a phone call only to be met with unprofessionalism as I was hung up on when expressing my discontent. This lack of customer service left me in disbelief. For three long months, I found myself stuck with a computer that was essentially unusable due to its battery issue. The whole ordeal felt like a never-ending cycle of disappointment and inconvenience. This entire experience has been nothing short of scandalous. I urge others to steer clear of this establishment as resolving any potential issue seems like an insurmountable task. The last thing anyone needs is to be left high and dry when seeking help and support from a store they trusted.
A Ac
600 days ago

Unraveling the Truth Behind My Experience with afbshop.fr

Let me share my sincere experience with afbshop.fr. Despite the initial allure of their prices, I can assure you to tread carefully. I purchased a computer from their store in St Martin le Vinoux back in May. However, by June, I noticed that the battery was not holding its charge. Upon returning to the store, I was informed that the battery needed to be ordered. Fast forward to August, and after numerous follow-ups, no progress had been made. I was asked to physically return to the store, a 30-kilometer journey, just to identify the correct battery for my device. To add insult to injury, when I expressed my frustration, I was rudely hung up on. Being stuck with a non-functional computer for three months due to a defective battery is beyond frustrating. It's disappointing to see such lackluster customer service and accountability. My advice? Steer clear of this store at all costs. In the face of any issue, the resolution process will only lead you in circles. Save yourself the headache and opt for a more reliable option.

Introduction

afbshop.fr is an online store that offers a wide range of products, including clothing, accessories, and electronics. With an extensive selection and competitive prices, the website aims to provide customers with a convenient and enjoyable shopping experience. In this editorial review, we will explore various aspects of afbshop.fr, including its pros and cons, user experience, pricing and value for money, alternatives, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, and shipping and costs.

Pros and Cons

  • Pros:
    • Wide range of products, including clothing, accessories, and electronics
    • Competitive prices
    • User-friendly website interface
    • Secure payment options
    • Responsive customer service
  • Cons:
    • Limited product descriptions and specifications
    • Limited customization options for certain products
    • Potential for delayed shipping

User Experience

afbshop.fr offers a seamless user experience with its intuitive website design and easy navigation. The website loads quickly, allowing users to browse through the extensive product catalog effortlessly. The search function is highly effective, enabling users to find specific items with ease. The product pages feature clear and professional photographs, although some products could benefit from more detailed descriptions and specifications. Overall, the user experience on afbshop.fr is satisfactory, ensuring a pleasant shopping journey for customers.

Pricing and Value for Money

afbshop.fr offers competitive prices for its products, which makes it an attractive option for budget-conscious shoppers. The website frequently offers promotions and discounts, further enhancing the value for money. While the prices may vary depending on the product category, customers can generally expect reasonable and affordable pricing.

Alternatives

For customers seeking alternatives to afbshop.fr, there are several online stores that offer similar products and services. Some popular alternatives include Amazon, eBay, and AliExpress. These platforms provide a wide range of products, competitive prices, and reliable customer service. However, each alternative has its own unique features and strengths, so customers should consider their specific needs and preferences before making a decision.

Customer Service

afbshop.fr places a strong emphasis on customer satisfaction and provides responsive and helpful customer service. Customers can reach out to the support team through email or phone, and queries are typically addressed promptly. The customer service representatives are knowledgeable and strive to resolve issues effectively. Overall, the customer service on afbshop.fr is commendable, ensuring a positive shopping experience.

Product Quality and Selection

afbshop.fr offers a wide selection of products across various categories, ranging from clothing and accessories to electronics. While the product quality generally meets expectations, some customers have reported issues with certain items, such as sizes not matching the descriptions or receiving damaged products. However, these instances appear to be relatively rare, and the majority of customers are satisfied with the overall product quality.

Website Usability

The afbshop.fr website is designed with user-friendliness in mind. The layout is clean and uncluttered, making it easy for customers to navigate and locate items of interest. The search function is efficient, allowing users to find specific products quickly. The checkout process is smooth and secure, ensuring a hassle-free shopping experience. Overall, the website usability of afbshop.fr is highly commendable.

Returns and Exchanges

afbshop.fr offers a straightforward returns and exchanges policy. Customers can return or exchange products within a specified period, provided the items are unused, undamaged, and in their original packaging. However, customers are responsible for the return shipping costs, which may be a limitation for some. It is recommended that customers carefully review and understand the returns and exchanges policy before making a purchase.

Promotions and Discounts

afbshop.fr frequently offers promotions and discounts on various products. These promotions can range from limited-time sales to discount codes that customers can apply during checkout. The website also provides a newsletter subscription option, allowing customers to receive updates on the latest promotions and discounts. These offers contribute to the affordability and value for money provided by afbshop.fr.

Reputation

afbshop.fr has developed a positive reputation among customers. While there have been occasional complaints about product quality or delayed shipping, the overall customer sentiment towards the website is largely positive. The responsive customer service and competitive pricing contribute to the positive reputation of afbshop.fr in the online shopping community.

Payment Options

afbshop.fr offers a variety of secure payment options, including credit cards, PayPal, and bank transfers. The website ensures the encryption of sensitive payment information, safeguarding the privacy and security of customers. The availability of multiple payment options makes it convenient for customers with different preferences to complete their purchases.

Loyalty Programs

afbshop.fr does not currently offer a specific loyalty program for customers. However, the website frequently provides promotional offers and discounts that can be considered as loyalty incentives. While the absence of a formal loyalty program may be a minor drawback for some customers, the overall value for money and customer service compensate for the lack of such a program.

Customer Reviews

Customer reviews of afbshop.fr vary, with the majority expressing satisfaction with the products and services provided. Positive reviews highlight the competitive pricing, customer service, and product quality, whereas negative reviews generally focus on delivery delays or occasional product issues. It is important for customers to consider a range of reviews before making a purchasing decision, as individual experiences may vary.

Community Involvement

afbshop.fr does not actively promote community involvement or social initiatives. While the website primarily focuses on providing products and services, there is room for improvement in terms of community engagement and support for social causes. Incorporating community involvement efforts could enhance the brand's reputation and attract socially conscious customers.

Shipping and Costs

afbshop.fr offers shipping services to various locations. However, the shipping costs and delivery times may vary depending on the destination and the chosen shipping method. Some customers have reported delayed deliveries, which can be a drawback for those who require prompt shipping. It is recommended for customers to review the website's shipping information and policies before placing an order to ensure a satisfactory shipping experience. In conclusion, afbshop.fr is an online store that provides customers with a diverse selection of products at competitive prices. While there are certain areas for improvement, such as product descriptions and community involvement, the website offers a seamless user experience, responsive customer service, and satisfactory product quality. Considering the pros and cons outlined in this review, customers can make informed decisions when choosing afbshop.fr for their online shopping needs.