Users Voice for Affordablemobiles

27% users rated Terrible
2% users rated Poor
1% users rated Average
3% users rated Very Good
66% users rated Excellent
Pie Chart Review Representation for Affordablemobiles
Affordablemobiles Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 06 Oct 2019

Last updated by on 10 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Nov 2022 5 2.8 1 1 1.4 4.2
Dec 2022 3.1 5 5 5 5 5
Jan 2023 5 3.4 4.9 1.5 1.4 3.3
Feb 2023 3.3 5 3 5 1.3 5
Mar 2023 4.5 5 5 5 5 5
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Detailed Affordablemobiles Review by

Introduction

Affordablemobiles.co.uk is an e-commerce website that offers a wide range of smartphones and mobile phone contracts at competitive prices. The website provides users with the best deals on the latest mobile phones and tariffs from some of the top UK network providers, such as O2, Vodafone, and Three.

Pros and Cons

Pros:
  • Offers affordable prices for some of the latest mobile phones
  • Free delivery on all orders
  • Provides a broad selection of mobile phone contracts
Cons:
  • Website design could be improved for a more user-friendly experience
  • Website speed could be faster
  • Product descriptions could be more detailed and informative

User Experience

The website is easy to navigate, although it could benefit from a more modern and intuitive design. The search function works well, and users can filter their search results by brand, operating system, and price range. The website speed could be faster, which can sometimes result in a lag when switching between different pages.

Pricing and Value for Money

Affordablemobiles.co.uk offers competitive prices on the latest mobile phones and tariffs from top network providers. The website provides a range of tariffs to suit different budgets and needs, with many options for users to choose from. The website also offers free delivery on all orders, which is a welcome bonus for customers.

Alternatives

Alternatives to affordablemobiles.co.uk include Carphone Warehouse, Mobiles.co.uk, and Fonehouse. All three websites offer a similar range of mobile phone contracts and deals at competitive prices.

Customer Service

The customer service team at affordablemobiles.co.uk is available via phone and email to answer any questions or concerns users may have. The website also provides a comprehensive FAQ section that covers many common queries.

Product Quality and Selection

Affordablemobiles.co.uk provides a broad selection of mobile phones from many of the top brands, including Apple, Samsung, and Huawei. The website also offers a range of tariffs to suit different budgets and needs. While the product descriptions could be more detailed and informative, users can trust that they will receive a high-quality product.

Website Usability

The website is relatively easy to use, although some users may find the design a bit outdated. The search function works well, and users can quickly find the mobile phone or tariff they are looking for. The website could benefit from improved website speed and load times.

Returns and Exchanges

Affordablemobiles.co.uk offers a 14-day returns policy for all products. Users can return their items for a full refund or exchange as long as the product is still in its original packaging and in a resalable condition.

Promotions and Discounts

The website provides regular promotions and discounts to help users save money on their mobile phone contracts or purchases. Users can check the website regularly or sign up for the newsletter to stay informed of the latest offers.

Reputation

Affordablemobiles.co.uk has a strong reputation for providing high-quality products and excellent customer service. The website has many positive reviews online, with users praising the competitive prices and wide selection of mobile phone contracts.

Payment Options

Affordablemobiles.co.uk offers secure payment options through credit card, PayPal, or Klarna. Users can trust that their payment details are kept safe and secure throughout the transaction process.

Loyalty Programs

The website currently does not offer a loyalty program for customers. However, users can take advantage of the regular promotions and discounts to save money on their purchases.

Customer Reviews

Many customers have left positive reviews for affordablemobiles.co.uk online, with many citing the excellent customer service and competitive prices as the main reasons for their satisfaction.

Community Involvement

Affordablemobiles.co.uk does not currently have any community involvement or charity initiatives in place.

Shipping and Costs

Affordablemobiles.co.uk offers free delivery on all orders. Users can expect to receive their products within 1-3 working days. There are no hidden costs or fees associated with shipping, providing users with transparency throughout the transaction process. Overall, affordablemobiles.co.uk provides a broad selection of mobile phones and tariffs at competitive prices. While the website design could be improved, the website provides a straightforward and intuitive user experience. Users can trust the website to provide high-quality products and excellent customer service, making it a strong choice for anyone in the market for a new mobile phone or contract.

Affordablemobiles Recent User Reviews

User Rating

5 stars

93

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Reviewer Name: Geoff

Review Submission Date: 2023-02-13

Review Title: A Great Range of Mobiles and Plans at Very Affordable Prices!!…
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Review Description: Great range of products and mobile plans!!Excellent prices, way below other competitors.Very pleasant and knowledgeable staff answered all of my questions and queries and once I'd decided which mobile they were able to set everything up and I received the new phone the next day!!Excellent Company that I will use again!!

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Reviewer Name: Jacqui Gilbert

Review Submission Date: 2023-02-13

Review Title: It was easy to place the order and…
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Review Description: It was easy to place the order and delivery was super speedy. My phone was up and running 24hours after choosing what I wanted. Dell could learn a thing or two from your service.

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Reviewer Name: Axel

Review Submission Date: 2023-02-12

Review Title: Everything went smoothly for me
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Review Description: Everything went smoothly for me. Got an upgrade with Vodafone. Got 105gb for £22 with Samsung A53 on a 2 year contract. Best deal Vodafone gave me was 10gb for £31 and that was on a 3 year contract...

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Reviewer Name: John Palmer

Review Submission Date: 2023-02-12

Review Title: Simple, Quick and Magical. The deals and service are hard to believe!! But they're TRUE!
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Review Description: Best deals, quickest and most simple mobile phone service I've ever used, and I worked in mobiles for a few years.The deals were listed on a comparison site, but once I came over I saw the same deals on the site, so it didn't make much difference.Unlike the Networks themselves the deals were seriously good. I got a Pixel 6a with 100GB and Unl / Unl for the LESS than the price EE charge me for a Sim only with 20gb (£14 instead of £17).

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Reviewer Name: Ryan

Review Submission Date: 2023-02-12

Review Title: I expected the whole process to take a…
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Review Description: I expected the whole process to take a week. I was pleasantly surprised when in a matter if 3 days, I had been accepted and received my device. A really easy, secure and fast process, I would definitely use affordable mobiles again.

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Reviewer Name: Charles Aghabi

Review Submission Date: 2023-02-12

Review Title: Recent upgrade with Affordable Mobiles
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Review Description: I’ve just upgraded though Affordable Mobiles. This is the second 2 year contract for me with them. I’ve found them to be competitive and efficient and I’m more that happy to recommends them if you’re looking for a new deal. My only complaint would be that they no longer work with EE. I’ve taken out my new deal through them with Vodaphone and Vodaphone are just not as good as EE.

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Reviewer Name: Emma C

Review Submission Date: 2023-02-11

Review Title: Almost perfect but not quite
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Review Description: Great price and quick delivery. My only gripe is I asked to keep my old number and supplied this with the PAC code when I ordered. O2 weren’t given this information so I had to call to arrange it which involved spending 45 mins on hold to O2 waiting for call to be answered as this can’t be done via website or app.

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Reviewer Name: Sam A

Review Submission Date: 2023-02-11

Review Title: GREAT CUSTOMER SERVICE...
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Review Description: GREAT CUSTOMER SERVICE.... Answered my call with politeness and ease. Advised me on what tariffs were available without any pressure, unlike Vodafone who said there was only 36 months contracts available and i could. not take my PAC code with me as the do not offer them. Affordable Mobiles offered me a 24 month contract by upgrading me to my original provider ( Vodafone ) God knows how they do it, but the delivered as promised. Thanks again AM, i will no doubt be coming back to you when my contract is up for renewing

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Reviewer Name: Susan Runcieman

Review Submission Date: 2023-02-11

Review Title: Affordable Mobiles are a brillliant company
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Review Description: Affordable Mobiles are a great company to purchase your phone from, everything went smoothly and I was always updated on what was happening from the minute I placed my order up until my phone was actually delivered, would definitely recommend Affordable Mobiles, best company I've dealt with, very happy

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Reviewer Name: David Moss

Review Submission Date: 2023-02-11

Review Title: Initially had issues with a faulty…
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Review Description: Initially had issues with a faulty handset! And this led to quite a time consuming process of getting it sorted out. However, we have to understand these things happen at times and whilst I was quick to panic when I saw some negative reviews on the company, I must say, I had a very positive experience. I spoke to two staff members Rob and Michael Lynott. Both gave allot of their time to getting this sorted for me and I feel far more reassured that I made the right decision in using this company.